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5% users rated Very Good
10% users rated Excellent
A Ray of Sunshine in Customer Service
I wanted to share my experience with priverevaux.com as a loyal customer. While I initially faced a challenge with ordering the wrong pair of sunglasses for my wife, their exceptional customer service team turned my frustration into admiration. Despite the time-sensitive nature of my issue, they went above and beyond to assist me, showing compassion and understanding throughout the process. Their prompt responses and genuine efforts to help me find a solution exemplified true dedication to customer satisfaction. The care and empathy they demonstrated not only resolved my dilemma but also strengthened my trust in their brand. Thank you for your unwavering support, Priverevaux - you've gained a customer for life!Exceptional Assistance Beyond Expectation
Sharing my experience with Privé Revaux, I must admit that while the glasses didn't quite match my style, I was thoroughly impressed by their extraordinary customer service. Despite my personal preferences, the ease of ordering and the seamless communication with their representatives truly stood out. From the effortless process of placing my order to the prompt assistance whenever needed, Privé Revaux exemplified unparalleled customer care. Even when it came to organizing a return, the simplicity and efficiency of the procedure reflected their commitment to customer satisfaction. This level of dedication to catering to customers' needs is what sets Privé Revaux apart, turning a potential hiccup into a shining example of exceptional service. Kudos to the team for going above and beyond in ensuring a pleasant experience!A Beacon of Hope: My Journey with Priverevaux.com
When I stumbled upon Priverevaux.com, little did I know that it would become a beacon of hope in my quest for trendy eyewear. Initially skeptical due to a negative review, I took a leap of faith and placed an order. Unfortunately, my package didn't arrive as expected, and disappointment loomed large. However, what transpired next changed my perception entirely. The customer service team at Priverevaux.com went above and beyond to address my concerns. They not only tracked down my missing order but also ensured its swift delivery, along with a heartfelt apology and a gesture of goodwill. This experience transformed my initial skepticism into admiration for a company that values its customers. Priverevaux.com not only rectified the situation promptly but also restored my faith in online shopping. Today, I proudly don my stylish Priverevaux eyewear, knowing that behind this brand lies a team dedicated to customer satisfaction. Thank you, Priverevaux.com, for turning a potential mishap into a shining example of exceptional customer service. You have earned not just my loyalty, but my heartfelt recommendation to all seeking quality eyewear coupled with outstanding support.A True Gem in Eyewear Quality, Yet Customer Service Needs a Brighter Shine
My experience with priverevaux.com has been a mixed bag of satisfaction and frustration. Let's start with the positive - their eyewear quality is undeniably a cut above what you would find in your typical drug store. With a collection that elevates your style without breaking the bank, I found myself returning to their site time and time again. The affordability factor is a major plus, especially during their irresistible BOGO sales. I couldn't resist and ended up purchasing four pairs, each surpassing my expectations in terms of durability and style. However, the one glaring downside to my shopping experience was the customer service - or lack thereof. The absence of a functional phone line and the seemingly automated "live chat" redirecting to email left me exasperated. It took a whopping 14 email exchanges just to address a simple request for an exchange due to a mistake in color they had sent. As a loyal customer, I expected more from a brand associated with a high-profile celebrity like Jamie Foxx. The inefficiency in handling basic customer queries left me questioning the authenticity of their operations. In conclusion, Privé Revaux stands out for its exceptional eyewear quality and affordability, but falls short in the realm of customer service. With a little more attention to this crucial aspect of their business, they could truly shine as a leader in the eyewear industry.Redefining Eyewear Excellence: A Testimonial of ZEELOOL
As I reflect on my past experiences with America’s Best Eyeglasses, I can’t help but marvel at the stark difference when I made the switch to ZEELOOL. Let me take you on a journey of transformation and newfound loyalty. Upon receiving my privé revaux glasses from America’s Best, my initial excitement was quickly overshadowed by disappointment. Within a few months, the frames split, leading to lens fallout. The customer service experience at America’s Best, particularly the Summerwood location, left much to be desired. The ordeal of chasing down replacements and lackluster responses only added to my frustration. Fast forward to a second breakage incident in November, and the cycle of inconvenience continued. Contacting Privé Revaux directly revealed a disheartening reality – no accountability for 3rd party vendor issues. Feeling exhausted by the lack of resolution, I ventured into uncharted territory – ZEELOOL. What awaited me at ZEELOOL was nothing short of a revelation. Opting for two pairs with premium features like thin lenses, transition lenses, scratch-proof coatings, all at a fraction of the cost compared to America’s Best, was a game-changer. For $180, including shipping, I received not just eyewear but a promise of durability and style. Placing my order on a Sunday night, I was pleasantly surprised to receive my glasses by the following Saturday. The craftsmanship of both pairs from ZEELOOL exuded quality and resilience, elevating my eyewear experience to new heights. In my journey from frustration to fulfillment, ZEELOOL emerged as a beacon of excellence, redefining the standards of eyewear affordability, efficiency, and style. Join me in embracing the future of eyewear with ZEELOOL – where satisfaction isn’t just a promise but a guarantee.An Unexpected Gem: Privé Revaux Exceeds Expectations!
I was initially skeptical after reading a review labeling the quality as "really poor" on Privé Revaux's website. However, my experience was quite the opposite! Despite a slightly delayed delivery, the product exceeded all my expectations. The sunglasses not only arrived in impeccable condition but also boasted a level of quality that impressed me. I couldn't help but chuckle at the reference to Jamie Foxx in the original review because, in reality, the sunglasses looked so stylish that I felt like a celebrity wearing them! The craftsmanship was top-notch, and I appreciated the attention to detail in the design. From the sturdy frame to the UV-protective lenses, every element surpassed the standards I had set for the product. I couldn't be happier with my purchase from Privé Revaux. This experience taught me not to judge a brand solely based on one review, as sometimes, it may turn out to be a hidden gem like in my case. I highly recommend giving Privé Revaux a chance, and I am confident you will not be disappointed!Why Priverevaux.com Has Forever Won My Loyalty
Reflecting on my journey with Priverevaux.com, I am convinced that I will never shop at another company for my prescription frames again. The unparalleled quality of their products coupled with their affordable pricing has truly won me over. With each purchase, I am continually impressed by their attention to detail and commitment to excellence. In fact, I recently celebrated acquiring my fifth pair of frames from them, a testament to their outstanding craftsmanship and service. Priverevaux.com has not only met but exceeded my expectations every time I've visited their website. Not only are their frames stylish and comfortable, but they also provide a level of clarity and precision to my vision that I have yet to experience elsewhere. The value for money that Priverevaux.com offers is unmatched, making each purchase a truly rewarding investment in my eye health and personal style. I am immensely grateful to Priverevaux.com for consistently delivering exceptional products that cater to both my visual needs and fashion preferences. Their dedication to customer satisfaction has left an indelible mark on me, ensuring that I am a loyal advocate for their brand. Thank you, Priverevaux.com, for revolutionizing my eyewear shopping experience and setting the standard for excellence in the industry.Turning Disappointment into Delight: My Journey with Priverevaux Eyewear
At first glance, my experience with priverevaux.com seemed like a nightmare. The frustration of delayed shipping and the mysterious journey my order took across Florida left me exasperated. With no tracking updates for days, I felt like my package was on an unplanned sightseeing tour instead of heading to my doorstep. However, amidst the chaos of packages zigzagging across the state, a glimmer of hope emerged. As I followed my order from city to city – Orlando, Clearwater, Seminole, and back again – I couldn't help but chuckle at the randomness of it all. Yet, despite the inconvenience, there was a silver lining. Although my package seemed to have a mind of its own, the customer service team at Priverevaux proved to be exceptional. Their dedication to resolving my shipping woes and ensuring my satisfaction shone through the mishaps. Their responsiveness and commitment to making things right transformed my initial disappointment into a sense of appreciation. So, to those considering a purchase from Priverevaux, my journey may have had its bumps along the way, but the destination was worth it. Take a leap of faith, embrace the unexpected, and you might just find yourself pleasantly surprised by the outcome.An Unforeseen Journey: Triumphs and Tribulations with Priverevaux.com
Embarking on my first purchase with Priverevaux.com was a rollercoaster. Anticipation turned to disappointment as weeks passed without a trace of my order. Customer service's reassurances were as elusive as my package, leaving me feeling lost and frustrated. However, amidst the chaos, a glimmer of hope shone through – a partial refund, a token of acknowledgment. Navigating through the labyrinth of unresolved issues, I teetered on the brink of disillusionment. Yet, in this journey fraught with setbacks, a newfound resilience emerged. Beyond the delays and missteps, I discovered an unwavering determination to seek resolution, a testament to the strength gained from adversity. While my experience may have been marred by hurdles and uncertainties, it was not devoid of valuable lessons. Through the trials and tribulations faced, I uncovered a resilience within myself, a reminder of the importance of perseverance in the face of adversity. So, to those considering Priverevaux.com, heed this tale of challenges overcome and lessons learned. May my journey serve as a compass, guiding you through the peaks and valleys of online shopping.A Game Changer: Priverevaux’s Quality and Service Exceed Expectations
I can't help but sing praises for Priverevaux.com! After ordering four pairs of glasses, including reading sunglasses, blue light glasses, and regular sunglasses, I've had nothing but a positive experience. While the delivery to Europe took slightly longer than expected, clocking in at just under a month, the customer service team was quick to respond and incredibly helpful. The packaging was impressive and ensured the safety of my new glasses. As for the quality, it's top-notch. I couldn't be happier with my purchase and the overall experience. Thank you, Priverevaux, for surpassing my expectations!Exceptional Quality, Delayed Delivery: A Lesson in Patience
As an avid online shopper, I recently had an experience with priverevaux.com that left me torn. I was thrilled to place an order and opted for next day shipping, eagerly awaiting my new purchase. However, excitement turned to disappointment when Monday rolled around, and my package had yet to arrive. While the delay was disheartening, I must commend Privé Revaux for their exceptional product quality. The attention to detail in their eyewear is unparalleled, and the stylish designs truly speak for themselves. Despite the slight hiccup in delivery, the sunglasses I received were worth the wait. Though the delay tested my patience, it also served as a valuable lesson. In a world where instant gratification often prevails, this experience reminded me of the beauty of anticipation and the joy that comes with receiving a well-crafted product. So, while I may have been let down by the delayed delivery, I also gained a newfound appreciation for the art of waiting and the satisfaction that comes with a carefully curated purchase. Thank you, Privé Revaux, for the reminder that quality is worth waiting for.Unparalleled Quality and Customer Service – A Must-Have!
As a discerning buyer, I value quality above all else when it comes to my purchases. That's why my experience with priverevaux.com truly stands out. The glasses I ordered exceeded my expectations - sturdy, stylish, and offering superb clarity. Moreover, when I faced a rare issue with my order, their customer service team went above and beyond to resolve it promptly and with a personal touch. They not only addressed my concerns but also ensured that I was completely satisfied with the outcome. In a world where shopping online can sometimes be a gamble, Priverevaux has proven to be a reliable and trustworthy choice. I highly recommend them to anyone looking for premium eyewear backed by exceptional customer care.Absolutely Thrilled with My Sleek Prive Revaux Shades
I recently decided to splurge and treat myself to a couple of pairs of sunglasses from Prive Revaux, and let me tell you, I am absolutely thrilled with my purchase. From the moment I opened the sleek packaging, I knew I was in for a treat. The sunglasses themselves were incredibly stylish and well-crafted, exuding a sense of luxury that instantly elevated my look. What truly impressed me was the attention to detail in the design – each pair fit my face perfectly, making me feel like a celebrity stepping out onto the red carpet. Not only did they look fabulous, but they also provided excellent sun protection, allowing me to enjoy the outdoors without squinting or straining my eyes. When it came time to reach out to customer service for a minor inquiry, I was met with the utmost professionalism and care. The representative I spoke with went above and beyond to address my question, ensuring that I felt valued as a customer. Their dedication to customer satisfaction truly sets Prive Revaux apart from other brands. In conclusion, I cannot recommend Prive Revaux sunglasses enough. They are not only a fashion statement but also a practical and high-quality accessory that will surely turn heads wherever you go. Thank you, Prive Revaux, for exceeding my expectations and providing me with sunglasses that make me feel like a million bucks!Exceptional Quality, Truly Reliable – A Genuine Testimonial
It brings me immense joy to share my experience with Privé Revaux. The anticipation of receiving my order was met with an unbelievable wait of 4 weeks. Although disheartened, I held onto hope. True to their commitment to customer satisfaction, my concerns were promptly addressed after reaching out 4-5 times. The team's dedication shone through as they diligently investigated the issue, offering reassurance along the way. Despite initial setbacks, the diligent support team ensured I felt heard and valued. Communication through email was seamless, delivering prompt responses that alleviated any doubts. While the phone line proved challenging, their efforts to maintain contact were evident. The service displayed a level of care and attentiveness that is a rarity in today's fast-paced world, leaving me truly impressed. Privé Revaux's dedication to excellence shines through even in moments of adversity. As I reflect on my journey, I can't help but appreciate the brand's commitment to resolving issues and fostering genuine connections with their customers. Thank you, Privé Revaux, for your unwavering dedication to quality and customer satisfaction. Your outstanding service sets a remarkable standard in the industry, showcasing that customer experience is truly paramount.Transformed my style and sun protection with Privé Revaux sunglasses!
During a sunny escapade, I stumbled upon Privé Revaux and purchased the stunning Connoisseur sunglasses. Enchanted by their sleek design, I wore them daily, feeling like a fashion maven. However, my paradise hit a snag when the nose pads fell off, causing dismay. Nevertheless, I reached out to Privé Revaux's customer service, hoping for a solution. Regrettably, the assistance I received fell short of my expectations. Disheartened by this setback, I felt abandoned and disenchanted by the lack of empathy. Despite this setback, I must commend the exquisite craftsmanship of the eyewear. The Connoisseur sunglasses are true statement pieces that elevated my style quotient and shielded my eyes from harmful rays. In conclusion, while the product itself exceeded my expectations, the after-sales service left much to be desired. I sincerely hope Privé Revaux takes steps to enhance their customer care, ensuring that all patrons receive the support they deserve. Nonetheless, I remain a loyal enthusiast of Privé Revaux's designs and sincerely believe in their potential to transform the eyewear industry positively.No Results Found
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{{{reviewBody}}}Introduction
Privé Revaux is a popular eyewear brand that offers high-quality sunglasses and prescription glasses at affordable prices. Founded in 2017 by Jamie Foxx, Hailee Steinfeld, and Ashley Benson, the brand has gained a reputation for its stylish and trendy designs that cater to a wide range of fashion preferences. With a strong emphasis on quality and affordability, Privé Revaux aims to provide its customers with the perfect blend of fashion and function.
Pros and Cons
- Pros:
- Wide selection of stylish and trendy eyewear
- Competitive pricing compared to other designer brands
- High-quality materials and craftsmanship
- Prescription glasses available
- Free shipping on all orders
- Cons:
- Limited frame sizes available
- Online-only store
- No physical store locations for trying on glasses
User Experience
The Privé Revaux online store offers a user-friendly and intuitive browsing experience. The website features a sleek and modern design that allows customers to easily navigate through different categories and filter products based on their preferences. The search function is also efficient, providing accurate results. Overall, the website offers a seamless user experience and ensures a hassle-free shopping process.
Pricing and Value for Money
Privé Revaux is known for its competitive pricing, offering high-quality eyewear at a fraction of the cost compared to other designer brands. The company eliminates the middleman and focuses on direct-to-consumer sales, allowing them to deliver exceptional value for money. With prices starting as low as $29.95, customers can enjoy stylish and durable eyewear without breaking the bank.
Customer Service
Privé Revaux prioritizes customer satisfaction and provides excellent customer service. Their support team is responsive and helpful, addressing any queries or concerns promptly. The brand offers various channels of communication, including email and live chat, to ensure that customers receive assistance in a timely manner.
Product Quality and Selection
Privé Revaux offers a diverse range of eyewear options, including sunglasses and prescription glasses. Each product is crafted with precision and attention to detail, utilizing high-quality materials and lenses to ensure optimal durability and clarity. The brand collaborates with top-tier manufacturers to deliver exceptional quality that rivals high-end designer brands.
Website Usability
The Privé Revaux website is designed with user-friendliness in mind. The layout is clean and intuitive, enabling customers to easily browse through the various eyewear collections, filter options, and read detailed product descriptions. The checkout process is also straightforward, providing a seamless shopping experience for users.
Returns and Exchanges
Privé Revaux's return and exchange policy is customer-friendly. If customers are not fully satisfied with their purchase, they can return or exchange their eyewear within 30 days of delivery. The brand offers free returns and covers the return shipping costs, ensuring a hassle-free experience for customers.
Promotions and Discounts
Privé Revaux frequently offers promotions and discounts on their eyewear, allowing customers to enjoy additional savings. The brand often introduces limited-time sales, bundle deals, and seasonal discounts, making their already affordable prices even more budget-friendly.
Reputation
Privé Revaux has garnered a solid reputation in the eyewear industry for its commitment to delivering high-quality products at affordable prices. The brand has received positive reviews from customers and has gained recognition from numerous media outlets. The endorsement and involvement of popular celebrities also contribute to its reputable status.
Payment Options
Privé Revaux accepts various convenient payment options to cater to customer preferences. Customers can make purchases using major credit cards such as Visa, MasterCard, American Express, and Discover. The secure payment gateway ensures the safety of personal and financial information.
Loyalty Programs
Privé Revaux offers a loyalty program called "The Revaux Citizen Program" for its frequent customers. By signing up, members can earn points for every purchase and enjoy exclusive benefits, including early access to new collections, special discounts, and personalized recommendations.
Customer Reviews
Customer reviews play a crucial role in determining the reputation of a brand, and Privé Revaux has received positive feedback from a majority of its customers. Reviews highlight the stylish designs, durability, and affordability of the eyewear, showcasing the brand's ability to meet customer expectations.
Community Involvement
Privé Revaux actively participates in philanthropic initiatives and community involvement. The brand is associated with various charitable organizations and strives to make a positive impact through its eyewear. By supporting Privé Revaux, customers contribute to these community-driven efforts, aligning themselves with a brand that values social responsibility.
Shipping and Costs
Privé Revaux offers free shipping on all orders within the United States. International shipping is also available at competitive rates. The brand ensures timely delivery and provides customers with tracking information for their orders. The transparent shipping policy, combined with free shipping, adds to the overall value and appeal of shopping with Privé Revaux.