Rate Now Prologuecycling
X
Rate Prologuecycling
Pie-Chart Analysis
0% users rated Poor
0% users rated Average
0% users rated Very Good
100% users rated Excellent
M
Michael Smith
A Cycling Gem – Prologue Pedals Straight to Your Heart
Embark on a cycling journey like no other with Prologue. From the moment I stumbled upon their website, I knew I was in for a treat. The competitive pricing made my wallet smile, but it was the exceptional service and expertise of their staff, especially Liam, that truly won me over. With a wealth of knowledge and a genuine willingness to assist, Prologue didn't just sell me a product; they curated an experience. Every step of the purchase and delivery process was seamless, leaving me with a profound sense of satisfaction. Prologue isn't just a shop; it's a haven for cyclists, where passion meets professionalism. I'll definitely be back for more, with my heart set on Prologue for all my cycling needs. R
Richard
Unforgettable Cycling Experience with Prologue: Exceptional Bikes and Service!
Embarking on my journey with Prologue Cycling was a game-changer. Not only did I find a top-tier bike at an unbeatable price, but the experience was elevated by the exceptional staff. Their knowledge and passion for cycling shone through every interaction, guiding me towards the perfect choice effortlessly. From the moment I stepped into their store, I was greeted with warmth and professionalism. The attention to detail and personalized service made me feel valued as a customer. It's rare to find a company that not only delivers great products but also creates a memorable experience every step of the way. Prologue Cycling isn't just about selling bikes; it's about fostering a community of passionate cyclists, and that shines through in their unparalleled service. I can't recommend them enough to anyone looking for a seamless and enjoyable bike-buying experience. Thank you, Prologue, for making my cycling dreams a reality! C
customer
An Unforgettable Experience with Prologue Cycling
After stumbling upon prologuecycling.co.uk, I couldn't resist the urge to finally upgrade my bike. The moment I set my eyes on the last available size 56 sapphire-ice Cervelo S5 in the UK, I knew it was meant to be mine. Opting to personally pick up the bike from Prologue in Harrogate was a decision I'll forever cherish. As I walked into the shop, I was greeted by a friendly staff and an ambiance that exuded passion for cycling. The showroom boasted an array of top-notch bikes that surpassed those of renowned shops in my vicinity. And let's not forget about the cafe – a delightful bonus to the overall experience. When John graciously escorted my new bike from the workshop to the showroom, it felt like a VIP unveiling ceremony. The attention to detail and care shown by the Prologue team made me realize that I was not just buying a bike; I was embracing a lifestyle. While I unknowingly acquired a parking ticket for being so engrossed in my new purchase, the genuine warmth and expertise displayed by the team overshadowed this minor mishap. My partner is now contemplating a bike upgrade, and without a doubt, Prologue Cycling will be our first choice. Although next time, we'll remember the parking permission disk to avoid any unexpected souvenirs! Thank you, Prologue Cycling, for elevating my bike-buying experience to a whole new level. J
John McCabe
Unmatched Quality and Service – A Cyclist’s Dream Come True!
As an avid cyclist, I can't praise Prologue Cycling enough for their exceptional customer service. When I reached out to them, I was amazed by how they went above and beyond to tailor a custom-built solution that not only met but exceeded my expectations. Their attention to detail and genuine interest in understanding my needs truly set them apart. The end result was a bike that perfectly suited my requirements and brought a whole new level of joy to my rides. Thank you, Prologue Cycling, for making my cycling dreams a reality! R
Rachael Spraggs
Prologue Cycling Delivered Exceptional Service for My Enigma Frameset
When I decided to invest in an Enigma frameset, I had the option to buy it directly from the manufacturer, but I chose to go through Prologue Cycling for their expertise and local support. My decision was truly validated as they went above and beyond in providing top-notch service. Prologue Cycling not only facilitated the purchase but also meticulously inspected the frameset for any issues before handing it over to me. Their attention to detail and commitment to ensuring my satisfaction truly stood out. Moreover, they readily made themselves available for valuable insights and assistance throughout the process, reaffirming my confidence in choosing them as my trusted supplier. I am grateful for the peace of mind and personalized support that Prologue Cycling provided, making my experience of building my bike truly rewarding. I can confidently say that Prologue Cycling delivered a level of service that exceeded my expectations, and I am incredibly pleased with my decision to partner with them. Thank you, Prologue Cycling, for a seamless and reassuring experience. M
Mrs J Croft
Riding High with Prologue: A Testimonial of Exceptional Service
As an avid cyclist, I can't help but rave about my recent experience with Prologue Cycling. After purchasing my 3rd bike from them - a sleek BMC Road Machine, I was blown away by their impeccable customer service. What sets Prologue apart is their unwavering commitment to going above and beyond for their customers. Even after returning from a cycling trip in Tenerife, I was still marveling at how my new bike performed like a dream on both climbs and descents. The team at Prologue provided top-notch advice not only during the purchase but also with their exceptional pre and post-customer service. A special shoutout to Bobbin, whose expertise and guidance truly made a difference in my cycling journey. Prologue isn't just a cycling store; it's a haven for cyclists looking for quality products and unparalleled support. I can't recommend them enough! M
Martin Wilson
Ride-Saving Excellence: A Testimonial for Prologue Cycling
Diving into the world of cycling events, I was met with an unexpected hurdle - a last-minute mechanical issue jeopardizing my Sportive plans. Panicked, I turned to Prologue Cycling for help, and boy, did they deliver. The mechanics were not only swift in pinpointing and resolving the problem but also had the exact replacement part in stock, ensuring my peace of mind for the upcoming event. My heartfelt gratitude goes out to the remarkable team at Prologue for their exceptional service that not only saved my ride but also restored my faith in expert assistance. Kudos to the mechanics whose efficiency and expertise truly shone in my moment of need. Thank you, Prologue Cycling, for being the unsung heroes behind the scenes, ensuring that cyclists like me can pedal on without a hitch. S
Stu
Exceeded Expectations: A Bike Buying Experience Like No Other
From the moment I stumbled upon prologuecycling.co.uk, I knew I was in for a treat. The anticipation of getting my hands on a new bike was met with the harsh reality of scarcity and long lead times. However, to my surprise, the team at Prologue Cycling didn't just deliver a bike; they delivered an exceptional level of service that surpassed all my expectations. Despite the challenges of the current market, Prologue Cycling went above and beyond to source my dream bike and ensure it reached me in time for my upcoming trip. Their dedication and commitment to customer satisfaction were truly remarkable. I owe a huge thanks to the workshop team whose efficiency and expertise made the impossible possible. Prologue Cycling isn't just a bike shop; it's a testament to unparalleled customer service and genuine care for their clients. My experience with them has been nothing short of exceptional, and I cannot recommend them enough to anyone in search of not just a bike, but an unforgettable buying journey. Thank you, Prologue Cycling, for making my biking dreams a reality. R
Richard Stott
Enhanced Comfort Through Precision: A Testimonial for Prologue Cycling
Embarking on a journey to resolve my recent riding discomfort, I sought the expertise of Prologue Cycling, and my experience was nothing short of exceptional. During a 30-minute session with Bobbin, a true maestro in his craft, we delved into the finer details of my riding setup. To my surprise, the culprit behind my discomfort lay in the seemingly trivial discrepancies in my saddle height and cleat positioning, mere millimeters off the mark. Bobbin's keen eye and expert hands swiftly rectified these minute yet impactful errors, aligning my ride to perfection. The adjustment may have been subtle, but its effects were profound, transforming discomfort into pure bliss on the road. The precision and dedication displayed by the team at Prologue Cycling are unmatched, ensuring every ride is not just enjoyable but optimized for peak performance. Without hesitation, I wholeheartedly endorse and recommend Prologue Cycling's services to any cyclist seeking unmatched expertise and a commitment to excellence. My gratitude knows no bounds for the remarkable care and attention to detail provided during my visit. Thank you, Prologue, for another flawless experience – a definite 10/10 indeed! M
Mr Grant
Experiencing Excellence: A Tribute to Prologue Cycling’s Dedication
Step into Prologue Cycling, where excellence is the norm. My journey with prologuecycling.co.uk has been nothing short of exceptional. The service provided is beyond fantastic, the meticulously curated products are top-notch, but what truly sets this bike shop apart is their unparalleled knowledge and passion for cycling. My heartfelt thanks to Jacob for his invaluable assistance in ensuring that my new ride was not just sorted but truly awesome. The attention to detail and dedication shown by the team at Prologue Cycling is a testament to their unwavering commitment to providing not just products, but experiences that exceed expectations. If you're looking for a bike shop where precision meets passion, look no further than Prologue Cycling. It's not just about getting things done right; it's about a genuine love for cycling that shines through in every interaction. Prologue Cycling is not just a shop; it's an experience that will leave you coming back for more. G
Graham Schofield
Transformative Cycling Journey Awaits
Embarking on my search for the perfect bike, I stumbled upon prologuecycling.co.uk, and little did I know it would be the start of a transformative cycling journey. The moment I set foot in their shop, the team's genuine passion for bikes was palpable, infecting me with excitement and inspiration. Among their impressive collection, I found my dream Pinarello Prince. The service I received was nothing short of exceptional. Jacob, in particular, went above and beyond to ensure that my every need was met. His expertise and personalized attention made me feel truly valued as a customer. It's rare to find such a dedicated team who not only sell bikes but also foster a community of enthusiasts. My experience with prologuecycling.co.uk wasn't just about making a purchase; it was about joining a family bound by a shared love for cycling. I can't thank the team enough for guiding me towards the bike of my dreams. Here's to many more rides and memories created on my Pinarello Prince, all thanks to the incredible team at Prologue Cycling. K
Kevin
Unforgettable Experience with Prologue Cycling
My journey with Prologue Cycling at prologuecycling.co.uk began with a desire for the 3T Exploro Racemax. From my first email to stepping into their physical store, every interaction was marked by excellence. The communication was top-notch, setting the tone for a seamless purchase process. Upon visiting the shop, I was greeted with exceptional service. It was evident that the team at Prologue Cycling is not just about selling bikes but about sharing their passion for cycling and providing valuable insights. The advice I received was invaluable, showcasing their dedication to the sport and their customers. Despite not living nearby, I opted to have the bike shipped to me. The delivery was impeccable, arriving promptly and well-packaged, even amidst the busy holiday season. The meticulous setup of the bike upon arrival demonstrated their attention to detail and commitment to customer satisfaction. While I have not had the need to test their aftersales service, I am confident that it would be nothing short of outstanding based on my experience so far. Although my memory fails me on the name of the person I spoke to in the shop, the impression they left on me through their expertise and warmth remains unforgettable. Thank you, Chris, Jacob, and the entire Prologue Cycling team for an exceptional journey towards owning my dream bike. Your passion, expertise, and care have truly made this a standout experience in the world of cycling. G
Guest
Transformed My Ride: A Testimonial for Prologue Cycling
My cycling journey took a remarkable turn when I stumbled upon Prologue Cycling. A dear friend from Harrogate, who is a seasoned cyclist, nudged me towards Prologue for expert advice on upgrading my Evo Six with new Hunt wheels. From the moment I reached out to them, the team's passion for cycling shone through. Jake, with his wealth of knowledge and experience, patiently listened to my requirements and provided spot-on recommendations tailored to my needs. The seamless process of selecting the wheels and parts was a true testament to their professionalism. Upon placing my order, the anticipation was high, and Prologue Cycling did not disappoint. The swift delivery of the wheels and parts showcased their efficiency and commitment to customer satisfaction. As I assembled the new components onto my bike, I was in awe of the stunning transformation. Not only did my bike look visually striking, but the performance enhancements were equally impressive. Thanks to Prologue Cycling, my Evo Six now glides on the road with unparalleled speed and agility. To the entire Prologue team, I extend my heartfelt gratitude for a job well done. Your dedication to your craft is truly commendable. Thank you for elevating my cycling experience to new heights. 👏 S
Sam Birch
An Unforgettable Cycling Experience with Prologue
Embarking on my journey with prologuecycling.co.uk was nothing short of amazing. From the moment I ordered my new bike, I was greeted with exceptional service. The prompt delivery and personalized setup based on my fit details truly showcased their commitment to customer satisfaction. Although a few accessories were missing upon delivery, the true test of a company's caliber lies in their post-purchase service. Prologue exceeded all expectations by swiftly resolving the issue and ensuring my complete satisfaction. Their efficiency in addressing my concerns, followed by the seamless shipment of replacement parts within a mere two days, left me in awe of their dedication to customer care. This experience has undoubtedly earned my trust in Prologue, and I eagerly anticipate future engagements with them. Thank you for an unforgettable cycling experience! R
Robert D
Unparalleled Bike Expertise: A Testament to Authentic Retail Service
Enthusiasts, listen up! Let me take you through my incredible experience with prologuecycling.co.uk. From the moment I stepped in, I was greeted by a team that exuded passion for bikes. Not only did they effortlessly understand my biking needs, but they also went above and beyond to tailor a bike that perfectly suited me. Their attention to detail was impeccable – from fine-tuning the specifications to securing a deal that worked for me. And let's talk about bike fit expertise; they ensured that I was not just buying a bike but investing in an unparalleled riding experience. Prologue Cycling exemplifies why choosing a proper bricks-and-mortar retailer matters. Every pedal stroke on my new bike is a testament to their exceptional customer service. So, if you're in search of top-notch assistance backed by genuine expertise, look no further. Prologue Cycling is more than just a store; it's an embodiment of passion and dedication to the cycling community. Trust me, the difference is crystal clear when you choose the high street experience.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
Prologue Cycling is a leading online retailer that specializes in high-quality cycling gear and accessories. With a user-friendly website and a wide range of products, they cater to both amateur and professional cyclists. In this editorial review, we will evaluate various aspects of their website, customer service, product quality, and more to help you make an informed decision.Pros and Cons
Pros:- Wide selection of cycling gear and accessories
- Competitive pricing
- User-friendly website
- Responsive customer service
- High-quality products
- Secure payment options
- Positive customer reviews
- Community involvement
- Limited loyalty programs
- Shipping costs can be high