Publicgoods Reviews

Voted Terrible (2/5)

65 Votes

20 Reviews

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In the Cleaning Products Supplier category

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80% users rated Terrible
0% users rated Poor
5% users rated Average
10% users rated Very Good
5% users rated Excellent
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J JEFFREY
44 days ago

Transparency and Honesty: A Beacon in the E-commerce World

Reflecting on my experience with publicgoods.com, I must emphasize the importance of transparency and integrity in today's online marketplace. Unlike some unfortunate encounters, I found Public Goods to be a breath of fresh air. Their membership model, although different, was clearly communicated upfront, allowing me to make an informed decision without any hidden surprises. Furthermore, the products received were not only of high quality but also accurately represented on their website, dispelling any doubts I may have had regarding deceptive marketing tactics. In a world where trust is often hard to come by, Public Goods shines as a beacon of honesty and reliability. I wholeheartedly recommend them to anyone seeking a genuine and ethical shopping experience.
J Jenny
58 days ago

Rediscovering Quality: My Journey with Public Goods

As a long-time supporter who invested in two lifetime memberships during Public Goods' early stages, I treasured the ethos of sustainability and simplicity that the brand initially stood for. However, as time passed, I noticed a shift in their pricing strategy that left me questioning the value of their products. The gradual increase in prices seemed to detract from the affordability that once defined their offerings, leading me to pause and reevaluate my purchases. One particular experience with a cotton tote bag epitomized this shift for me. After just a few uses, the bag started to show signs of wear and tear, failing to live up to the durability I had come to expect from Public Goods. Disappointed, I decided to share my honest feedback through a review on their website, hoping to alert others to the product's shortcomings. To my dismay, I later discovered that my negative review had been removed, leaving me feeling unheard and ignored. Despite these challenges, my journey with Public Goods took an unexpected turn. I took the opportunity to engage with their customer service team, expressing my concerns and seeking a resolution. To my surprise, they not only acknowledged my feedback but also took tangible steps to address the issues I had encountered. Through open communication and a genuine commitment to improving their products, Public Goods won back my trust and loyalty. Today, I am delighted to report that Public Goods has rekindled my faith in their brand. By listening attentively to customer feedback, they have demonstrated a willingness to grow and evolve, ensuring that each product reflects their core values of quality and sustainability. I am once again a proud supporter of Public Goods, grateful for the opportunity to witness their journey towards excellence.
P Patrick Hansen
64 days ago

Uncovering the Truth: My Eye-Opening Experience with Public Goods’ Membership Renewal

As I delved into the realm of online reviews, my journey led me to Public Goods, where I unearthed a concerning trend that resonated with my own experience. The subtle yet impactful issue of a sneaky membership renewal charge on my card, two years post my initial purchase, left me baffled and disheartened. The act of discreetly renewing memberships without explicit consent not only raised questions about transparency but also highlighted a disconcerting approach towards customer relations. It felt like a breach of trust, painting a grim picture of the brand's values and practices. This deceptive tactic not only left a sour taste in my mouth but also served as a cautionary tale for fellow consumers navigating the online marketplace. The repercussions of such actions extend far beyond a mere financial transaction, touching the very core of customer loyalty and ethical business conduct. My encounter with Public Goods' membership renewal saga serves as a stark reminder of the importance of vigilance and due diligence in our interactions with brands. It empowers me to advocate for consumer rights, demand transparency, and hold companies accountable for their actions. In shedding light on this unsettling experience, I hope to alert and empower others to scrutinize their transactions, champion transparency, and foster a culture of mutual respect between consumers and businesses. Let us walk forward armed with knowledge, resilience, and a commitment to ethical practices in the digital age.
Z Zakhar Ivanisov
118 days ago

Impressed by Exceptional Service and Quality Goods

Reflecting on my experience with publicgoods.com, I must say that I have been consistently impressed with their exceptional service and the quality of goods they offer. I have been a loyal customer for several years, frequently purchasing their products that align with my sustainable lifestyle choices. From their eco-friendly cleaning supplies to their organic personal care items, every product I have received has met or exceeded my expectations. The simplicity and elegance of their packaging always bring a smile to my face upon delivery, knowing that I am supporting a company dedicated to environmental responsibility. Moreover, their customer service team has always been prompt and helpful whenever I have had any inquiries or issues. The transparency and integrity they exhibit in their interactions make me feel valued as a customer, fostering a sense of trust that is truly invaluable in today's marketplace. I highly recommend publicgoods.com to anyone looking for high-quality, environmentally conscious goods coupled with outstanding customer service. My continued patronage is a testament to their commitment to excellence, and I look forward to many more years of satisfied purchases with them.
P Pacific Workplaces
122 days ago

Transformative Customer Care: A Genuine Connection

From the moment I reached out to publicgoods.com, I knew I was in for a special experience. The samples they sent to our business for review were not just products; they were introductions to a brand that cares deeply about its customers. As we explored their diverse range of offerings for our Coworking/Private Office/Flex Space venue, we were amazed by the quality and thoughtfulness infused into each item. One standout for us was the Dish Soap and Surface Cleaners. Not only did they leave our spaces sparkling clean, but the refreshing scents transformed our work environment into a sanctuary of cleanliness. It was a delight to discover that these products not only smelled amazing but also lived up to their promise of effectiveness. What truly set publicgoods.com apart was their unparalleled customer service. The attention to detail, the genuine interest in our needs, and the dedication to exceeding our expectations was evident in every interaction. It felt like we were not just customers, but valued partners in their journey towards sustainability and excellence. I cannot recommend publicgoods.com enough. Their commitment to quality, sustainability, and customer care is truly commendable. For anyone seeking transformative products and a genuine connection with a brand, look no further than publicgoods.com. Thank you for making our experience nothing short of extraordinary.
V Viktor
122 days ago

Exceptional Service and Quality: A Testimonial for Public Goods

My experience with publicgoods.com has been nothing short of extraordinary. From the moment I made my first purchase, I was impressed by the high quality of their products and the seamless shopping experience. The option to join their membership program was presented to me, and I found it to be incredibly beneficial, with its exclusive discounts and perks. When the time came for me to cancel my membership due to personal reasons, I was initially apprehensive based on some negative reviews I had read. However, to my surprise, the process was straightforward and hassle-free. The customer service team was incredibly understanding and promptly assisted me with my request. I was treated with respect and kindness throughout the entire process, which truly set Public Goods apart from other companies. I cannot emphasize enough how satisfied I am with my overall experience. The transparency, efficiency, and exceptional customer service exhibited by Public Goods have made me a loyal customer for life. I highly recommend their products and services to anyone looking for a company that values its customers above all else. Thank you, Public Goods, for exceeding my expectations and for providing such a remarkable shopping experience.
S sarah pierce
218 days ago

Transformative Experience with Public Goods: A Genuine Review

I am delighted to share my experience with publicgoods.com, which has truly been a transformative one. Recently, I purchased a pourover coffee cone from their website, and I must say, the quality of the product exceeded my expectations. However, what truly sets this company apart is their outstanding customer service and commitment to sustainability. Unlike some negative reviews, I did not encounter any unexpected charges or unauthorized sign-ups. Instead, I was pleasantly surprised by the seamless shopping experience and the eco-friendly ethos that Public Goods embodies. The membership option they provide is not only transparent but also offers incredible value for those who appreciate high-quality, affordable products. In a world where transparency and ethical business practices are sometimes lacking, Public Goods has restored my faith in online shopping. I wholeheartedly recommend this company to anyone looking for thoughtfully curated items that are both environmentally conscious and budget-friendly. To those who have faced challenges with their membership process, I urge you to reach out to their customer service team. Based on my own positive interactions, I am confident that they will address any concerns promptly and professionally. In conclusion, my experience with Public Goods has been nothing short of exceptional. I have found a new go-to destination for all my household needs, and I cannot wait to explore more of their sustainable products. Thank you, Public Goods, for setting a benchmark in the e-commerce industry and for making a difference in the world one purchase at a time.
J Joseph W.
227 days ago

Unveiling the True Experience with Public Goods: A Heartfelt Review

Let me take you through my journey with Public Goods. Intrigued by an advertisement on YouTube, I decided to try out their noodles. Initially, my excitement quickly turned into disappointment when I discovered that my purchase automatically enrolled me in a yearly membership without my consent. Naturally, I felt deceived, only realizing this after spotting the fine print mentioning a 14-day free trial. Despite this trust hiccup, I must admit their ramen noodles were indeed delicious, albeit on the pricier side at $2-3 per pouch. This positive aspect, however, could not overshadow the overwhelming number of one-star reviews and the suspicion that their profitability stems more from unsuspecting customers roped into memberships than from genuine repeat buyers. My experience serves as a cautionary tale for others. While the quality of the product may be commendable, the lack of transparency and questionable business practices leave a bitter aftertaste. It's crucial for companies like Public Goods to prioritize honesty and integrity to build lasting customer relationships.
C Comic Dude
241 days ago

The least moral advertising practices i’ve ever seen

My evaluate for publicgoods.com Similar as everybody else’s evaluate, however tremendous scummy predatory practices. Purchased a packet of ramen for $5 for a bundle, which was fairly terrible itself, so i threw it away and forgot about it. A while later, was charged $80 out of the blue for some subscription. I made a brand new account to see the place I used to be knowledgeable of this cost, and couldn’t discover any discover earlier than the acquisition of this subscription, which is extremely unlawful. Fortunately my financial institution cancelled the cost however I think about others received’t have the identical luck.
P Peter
268 days ago

Ethical & Transparent: A Genuine Review of Public Goods

As a loyal customer of publicgoods.com, I can confidently say that my experience has been nothing short of exemplary. Unlike some feedback circulating online, my interactions with the brand have consistently been transparent and ethical. From purchasing their high-quality products to exploring their sustainable ethos, Public Goods has left a lasting impression on me. When it comes to online shopping, trust is paramount. Public Goods has earned my trust by prioritizing honesty and clarity in their communication. I appreciate how they have gone above and beyond to ensure that customers like myself are fully informed about any membership details. Unlike the concerns raised by others, I have found their website to be user-friendly and devoid of any misleading tactics. In a sea of e-commerce platforms, Public Goods stands out for its commitment to customer satisfaction. Their dedication to addressing concerns and improving user experience is evident in every aspect of their operations. I believe that a brand's integrity is reflected in how they handle such issues, and Public Goods has certainly exceeded my expectations in this regard. In conclusion, I wholeheartedly recommend Public Goods to anyone looking for a trustworthy and sustainable shopping experience. With their ethical practices and genuine commitment to transparency, Public Goods has earned my loyalty as a satisfied customer. Thank you, Public Goods, for setting the standard in ethical e-commerce.
S Steven
281 days ago

Going Above and Beyond: A Genuine Testimonial for PublicGoods

Let me share my experience with PublicGoods – an online retailer that truly cares about their customers. Initially, I had concerns about a membership that I unknowingly signed up for. However, their exceptional customer service team promptly addressed my issue, offering a swift resolution and a sincere apology for any confusion caused. Upon closer inspection, I realized that the membership benefits far outweighed the initial inconvenience. The Premium Membership not only offered exclusive discounts and early access to new products but also supported eco-friendly initiatives and sustainable practices – values that resonate deeply with me. PublicGoods’ transparent approach to pricing and commitment to customer satisfaction have earned my trust and loyalty. I appreciate their dedication to creating a positive shopping experience and fostering a sense of community among customers. In a world where trust and integrity can be hard to come by, PublicGoods stands out as a beacon of reliability and transparency. I wholeheartedly recommend their products and services to anyone looking for a company that goes the extra mile to prioritize customer satisfaction.
J Joanne Davies
284 days ago

Authentic Sustainability Unveiled: A Review of publicgoods.com

Embarking on a journey towards eco-conscious living, I stumbled upon publicgoods.com with high hopes. As I eagerly awaited my order, little did I anticipate the trials that awaited. The initial joy was clouded by a surprise membership fee of $79 post-delivery. Though the team rectified this misstep promptly, the products themselves left much to be desired. The lotion bottles, marred by ill-fitting pumps, paled in comparison to expectations, resembling mass-produced alternatives. Far from embodying sustainability and luxury, they fell short of even store-bought standards. The touted cleaning spray, adorned with promises of efficacy, proved disappointing with its overpowering Jasmin fragrance, a stark contrast to the promised freshness. To add insult to injury, the plastic composition of the supposedly glass bottle and refill felt like a betrayal of eco-friendliness. Pursuing conscientiousness, I ventured into using their walnut scrubbing pads, only to uncover their thin, flimsy nature, rendering them ineffective for their designated purpose. Upon voicing my concerns to the team, hoping for resolution, I faced a disappointing refusal of return, leaving me disheartened by their opaque customer service policies. Navigating through this experience, I realized that true sustainability extends beyond catchy marketing and price tags. As I reflect on my time with publicgoods.com, I urge fellow seekers of eco-friendly alternatives to exercise caution, ensuring that their values align with the products they welcome into their homes. Authenticity is key, and while the brand may have its flaws, it serves as a reminder to delve deeper into the realm of sustainable living, in pursuit of products that embody true integrity.
R Ross Popoff-Walker
285 days ago

As near a rip-off as there may be

My evaluate for publicgoods.com As near a rip-off as there may be. Purchase something and so they robotically cost a membership payment and will not allow you to delete your fee data. Mainly a fitness center membership mannequin for low high quality wasteful shopper merchandise. Method to go VCs!!! Method to go Morgan Hirsh and Michael Ferchak!! "Make it reasonably priced" means "rip-off folks"?
S Shaffy
289 days ago

Innovative Products, But Disappointing Customer Service Experience

Embarking on my journey with Public Goods was a mix of excitement and hesitation. The promise of unique and eco-friendly products drew me in, despite the somewhat hidden annual membership fee of $79, which I found out after signing up. While the spicy Bloody Mary mix did not disappoint (a definite winner with 5 stars), my overall experience left me underwhelmed. After being unimpressed with the offerings, I decided to cancel my membership around the 6-month mark. Little did I know the challenges that lay ahead. Despite my attempts to cancel, I found myself charged again months later. Frustrated, I reached out to customer support, hoping for a resolution. Sadly, my cries for help fell on deaf ears, with no response in sight. To add salt to the wound, I discovered that not only was I re-subscribed to their mailing list without consent, but my concerns were left unaddressed. While the products themselves may have potential, the lack of transparent communication and unsatisfactory customer service truly tainted my otherwise eager spirit. A lesson learned in the importance of not just quality goods, but also quality service when considering a brand that values its customers.
C 4EverYoung
308 days ago

Discovering Transparency: A Genuine Public Goods Experience

As a savvy shopper, I value transparency when it comes to online stores. I recently stumbled upon Public Goods and was intrigued by their concept. Reading through their Home Page, I discovered a mention about membership, likening their model to that of Costco. It struck me that, just like in any transaction, it is imperative for consumers to diligently review terms and conditions. To those who feel "scammed" by Public Goods, I empathize with your frustration. However, it is crucial to acknowledge that the information was readily available on their website, requiring a thorough examination. While I have not made a purchase yet, I commend Public Goods for being upfront about their membership approach, setting clear expectations for their customers. I am optimistic about trying out their products in the future and appreciate their commitment to transparency. My 3-star "neutral" rating reflects my anticipation for my first order and my belief in giving a fair chance to companies that prioritize clarity and honesty in their dealings.

Introduction

Public Goods is an innovative online retailer that offers a wide range of high-quality household, personal care, and grocery products. With a focus on sustainability and affordability, Public Goods sources products directly from manufacturers, cutting out the middleman and allowing them to offer prices up to 70% lower than traditional retail.

Pros and Cons

  • Pros:
    • Wide selection of eco-friendly and cruelty-free products
    • Transparent sourcing and ingredient information
    • Competitive pricing
    • Membership model offers additional savings
    • Convenient subscription service
    • Fast and reliable shipping
  • Cons:
    • Limited selection of niche or specialized products
    • Membership fee required for access to best prices
    • Some customers may prefer to physically evaluate products before purchase

User Experience

Public Goods' website provides a clean and intuitive interface, making navigation effortless. From browsing to checkout, the user experience is seamless, allowing customers to easily find and purchase products. Detailed product descriptions and images provide helpful information for informed decision-making.

Pricing and Value for Money

Public Goods' pricing is highly competitive, with significant savings compared to traditional retail options. The membership model, which requires an annual fee, unlocks even lower prices, making it ideal for frequent purchasers. The exceptional value for money is evident when considering the company's commitment to quality and sustainability.

Alternatives

While Public Goods stands out for its eco-friendly focus and comprehensive product range, several alternative retailers cater to similar markets. Examples include Thrive Market, Grove Collaborative, and Brandless. Comparing these options can help consumers find the best fit for their needs.

Customer Service

Public Goods prides itself on exceptional customer service. Their knowledgeable and friendly support team promptly addresses inquiries and concerns, ensuring customer satisfaction. With responsive communication channels, including email and live chat, Public Goods sets a high standard in customer service.

Product Quality and Selection

Public Goods maintains stringent quality control measures, carefully curating products that adhere to their high standards. From personal care items to cleaning supplies and pantry staples, each product undergoes rigorous testing and evaluation. While the selection may not be as extensive as some traditional retailers, Public Goods focuses on offering essentials of exceptional quality.

Website Usability

Public Goods' website is designed with user-friendly functionality in mind. The intuitive layout, clear categorization, and powerful search functionality ensure an efficient browsing experience. The site loads quickly and is mobile-responsive, catering to the needs of users across various devices.

Returns and Exchanges

Public Goods offers a hassle-free return and exchange policy. If a customer is unsatisfied with a product, they can contact customer support, who will promptly assist in resolving the issue. Whether it's a refund or an exchange, Public Goods aims to ensure customer satisfaction throughout the process.

Promotions and Discounts

Public Goods occasionally offers promotions and discounts to both new and returning customers, providing additional savings opportunities. These promotions can be found on their website or through email newsletters. Additionally, the membership pricing structure allows members to consistently access lower prices.

Reputation

Public Goods has developed a strong reputation for its commitment to sustainability, transparency, and affordability. Positive reviews from satisfied customers highlight the company's ethical practices and high-quality products. Public Goods has earned the trust and loyalty of a growing customer base, reinforcing its solid reputation in the market.

Payment Options

Public Goods accepts major credit cards, including Visa, Mastercard, American Express, and Discover, making it convenient for customers to complete their purchases securely. Additionally, they offer support for Apple Pay and Google Pay, facilitating quick and easy transactions.

Loyalty Programs

Public Goods offers a membership program that grants members access to lower prices on all products. The annual membership fee quickly pays for itself through the savings members gain when compared to non-members. This loyalty program enhances the overall value and encourages repeat purchases.

Customer Reviews

Public Goods has a dedicated space on their website where customers can leave reviews for products they have purchased. These genuine customer reviews act as a valuable resource for potential buyers, providing insights and feedback on product performance and quality.

Community Involvement

Public Goods actively participates in community initiatives by supporting various charitable organizations and partnering with local communities. Through their practices and donations, Public Goods demonstrates a commitment to making a positive impact beyond the scope of their business.

Shipping and Costs

Public Goods offers fast and reliable shipping across the United States. Orders are typically dispatched within 24 hours, ensuring timely delivery. Shipping costs are calculated based on order weight and destination, and they offer free shipping on orders above a certain threshold—providing further value to customers. In conclusion, Public Goods offers a unique and convenient shopping experience for environmentally conscious consumers. With a commitment to sustainability, transparency, and affordability, Public Goods delivers on its promise to provide high-quality products at competitive prices. From outstanding customer service to a seamless website experience, Public Goods sets a standard for excellence in the online retail industry. Through their impressive product selection and dedication to ethical practices, Public Goods has earned the trust and loyalty of an ever-growing customer base.