Purelydiamonds Reviews

Voted Excellent (5/5)

1621 Votes

20 Reviews

Vote Now

In the Jewelry Store category

Pie-Chart Analysis

0% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
100% users rated Excellent
Write a review
S Scarlett Osborne
56 days ago

Unforgettable Tears of Joy: Finding True Love with Purely Diamonds

Experiencing the moment when my partner's eyes filled with tears of joy upon receiving the ring from Purely Diamonds is a memory I will cherish forever. The craftsmanship and attention to detail in the delivered ring not only matched the description but also surpassed all expectations. Purely Diamonds truly understands the essence of finding the perfect ring for a special someone or life partner. Their selection is unparalleled, and the quality of their products speaks volumes. I wholeheartedly recommend Purely Diamonds to anyone in search of that symbol of eternal love. Thank you, Purely Diamonds, for helping me create a moment that will be etched in our hearts forever. 💍
C Christopher Solonos
58 days ago

An Unforgettable Journey with Purely Diamonds

Reflecting on my remarkable experience with purelydiamonds.co.uk, I am simply in awe of the exceptional service and stunning craftsmanship I received. Having entrusted them to create my partner's bespoke platinum earrings and engagement ring, I was absolutely thrilled with the flawless results. From the initial consultation to the final product, every step was seamless and exceeded my expectations. The communication with the team was impeccable, ensuring that my vision was brought to life with precision and care. I wholeheartedly recommend Purely Diamonds for anyone seeking top-notch jewelry and personalized service. As I eagerly anticipate our upcoming wedding, I am confident that Purely Diamonds will once again deliver perfection with our wedding bands. Thank you for making our journey with you truly unforgettable.
B B Pilkington
60 days ago

Exquisite Jewelry and Exceptional Customer Care at Purely Diamonds

I can't help but share my outstanding experience with Purely Diamonds! Upon visiting their Manchester location, I was mesmerized by the beautiful selection of jewelry. After ordering two necklaces for my wife, the process was smooth and the delivery was punctual. The diamond pendant I purchased was a showstopper, leaving my wife absolutely thrilled. She wears the other necklace daily, making it a staple in her collection. However, my heart dropped when the necklace snapped recently. Despite the mishap, Purely Diamonds shone with their stellar customer service. They fixed the necklace promptly and at no extra cost, showcasing their dedication to customer satisfaction. This level of care and attention not only resolved the issue swiftly but also strengthened my loyalty to Purely Diamonds. I am beyond grateful for their exceptional service and will undoubtedly return for future purchases. If you're looking for exquisite jewelry and impeccable customer care, Purely Diamonds is the place to go! I wholeheartedly recommend them to all seeking quality and reliability in their purchases.
M Max Matic
61 days ago

Exquisite and Effortless: A Gleaming Experience with Purely Diamonds

Nestled within the digital realm lies a gem of a website – Purely Diamonds. As I embarked on my online journey to find the perfect adornment, I stumbled upon this virtual treasure trove. The user-friendly interface of the website made navigation a breeze, allowing me to seamlessly browse through their stunning collection of jewels. Upon placing my order, I eagerly anticipated its arrival. True to their word, Purely Diamonds delivered within the expected timelines, exceeding my expectations. Unveiling the package, I was met with an exquisite piece that shimmered with unparalleled beauty. Its craftsmanship and finish left me awe-inspired, and I couldn't help but feel a rush of pure joy and satisfaction. This experience has undoubtedly secured my loyalty, as I now envision myself as a regular patron of Purely Diamonds. Their commitment to quality, coupled with their efficient service, has earned my trust and admiration. I am truly thrilled and happy with my purchase, knowing that I have found a reliable companion in my quest for elegance and sophistication. To those seeking a seamless and delightful jewelry shopping experience, look no further than Purely Diamonds. Embrace the ease and allure this website offers, and let your jewelry dreams come to radiant life with just a few clicks.
W Wendy Graetz
61 days ago

An Unforgettable Experience with Purely Diamonds

Embarking on my journey with purelydiamonds.co.uk was a decision I'll never regret. Their exceptional service and unwavering commitment to quality truly set them apart. Throughout the process, I was pleasantly surprised by their constant communication, keeping me in the loop every step of the way. When the much-anticipated moment arrived, and my product was ready, the expedited delivery had me in awe. The intricately crafted pieces not only arrived earlier than expected but exceeded all my expectations, sparkling brilliantly in their elegance. The joy and satisfaction I felt were immeasurable, a testament to the impeccable craftsmanship and attention to detail. A special mention to Alex, whose personalized assistance added an extra layer of warmth to the entire experience. Thank you, Purely Diamonds, for making my purchase not just a transaction but a cherished memory to treasure forever.
L Lola Ball
61 days ago

An Unforgettable Experience: From Selection to Sparkle

Diving into the world of diamonds and rings can be overwhelming, but my journey with Purely Diamonds was nothing short of magical. The moment I stumbled upon their website, I was greeted by a mesmerizing collection that seemed tailor-made for me. The process was seamless, from selecting the perfect ring to customizing it with a dazzling diamond. The anticipation only heightened as I eagerly awaited its arrival. To my delight, the package arrived promptly, surpassing all expectations. The pricing was not only reasonable but a testament to the exceptional quality that Purely Diamonds upholds. Each piece radiated elegance and sophistication, truly a sight to behold. Their commitment to excellence shone through every facet of the diamond, capturing hearts effortlessly. I cannot recommend Purely Diamonds enough. Their service is impeccable, their diamonds a true spectacle. For anyone seeking not just a piece of jewelry, but an experience to treasure, look no further than Purely Diamonds. Thank you for making my journey unforgettable.
M Maria Pierce
62 days ago

Unforgettable Love Story Crafted with Purely Diamonds’ Magic Touch

Embarking on the journey to find the perfect engagement ring, I stumbled upon Purely Diamonds, and little did I know it would change our lives forever. From the moment we connected with Tracey, the experience was nothing short of magical. Her expertise and attention to detail ensured that every aspect of the ring was flawless, making our vision come to life. The team's dedication shone through, seamlessly resizing the ring with precision and care. The real magic unfolded when the ring arrived earlier than expected, on the most romantic day of the year, Valentine's Day. It was a moment of pure joy and excitement, a testament to Purely Diamonds' commitment to their craft and customers. Thank you, Team Purely, for not only fulfilling our dream but surpassing all expectations. Our love story now shines even brighter, all thanks to your exceptional service and exquisite craftsmanship.
M Mark Graham
62 days ago

Sparkling Elegance Found: A Gem of a Purchase!

From the moment we stumbled upon Purely Diamonds, our jewellery journey took an extraordinary turn. The personalized care and attention extended from the initial virtual zoom call to the moment our dazzling pieces were delicately delivered left us in awe. The detailed zoom call provided us with a front-row seat to intricacies we never knew existed, elevating our understanding of the craftsmanship behind each piece. The quality of the jewellery surpassed our highest expectations, radiating brilliance and elegance in every facet. Each item felt like a timeless work of art, a testament to Purely Diamonds' unwavering commitment to excellence. I am truly captivated by the exceptional service and premium quality of the products received. Without a doubt, I would wholeheartedly endorse Purely Diamonds to anyone seeking a touch of sophistication and a class apart in product quality. Truly, a gem of a find that has left an indelible mark on our jewellery collection.
J Julia Andrews
65 days ago

Unforgettable Experience with Purely Diamonds: A Customer’s Heartfelt Journey

Embarking on my quest for the perfect ring, I stumbled upon purelydiamonds.co.uk, and little did I know it would be the beginning of a truly enchanting experience. From the moment I reached out, I was enveloped in a world of personalized service that surpassed all expectations. Purely Diamonds didn't just sell me a ring; they crafted a symbol of everlasting love with meticulous attention to detail, genuine care, and an unwavering commitment to making my dreams a reality. Every step of the way, I was met with open communication, invaluable advice, and transparent guidance, making the journey to choosing the perfect diamond an enlightening and joyful one. And when I finally laid eyes on the masterpiece that would adorn my finger, I was left speechless. The ring was not just perfect; it was a reflection of the care, expertise, and passion that went into its creation. This was not my first dance with Purely Diamonds, and it certainly won't be my last. Their consistency in delivering exceptional service and creating timeless treasures is truly commendable. I eagerly look forward to my next encounter with them, knowing that it will be nothing short of magical. If you're seeking an experience that goes beyond the ordinary, I wholeheartedly recommend visiting Purely Diamonds' showroom by appointment. Let them weave their magic into your story, just as they have done with mine.
M Michelle
66 days ago

Exemplary Customer Service and Quality Products

Reflecting on my experience with purelydiamonds.co.uk, I am compelled to share my heartfelt appreciation for their exceptional service. The staff went above and beyond to assist me, offering valuable guidance and support throughout my purchase journey. Their extensive selection of products amazed me, each item radiating sheer beauty and quality. On a special occasion like my birthday, I had requested a quick turnaround time for delivery. To my delight, the package arrived in under two weeks, perfectly timed for the celebration. The joy I felt unboxing my purchase was unparalleled, and the product exceeded all my expectations. What truly sets purelydiamonds.co.uk apart is their commitment to providing top-notch items at competitive prices. The value I received for my money was unbeatable, making my shopping experience even more satisfying. In conclusion, I am beyond thrilled with my purchases from purelydiamonds.co.uk. Their helpful staff, remarkable product range, and unmatched quality have earned my trust and loyalty. I would highly recommend them to anyone seeking a seamless and delightful shopping experience.
O Ollie
67 days ago

A Gem of a Find: Purely Diamonds Sparkles with Excellence

As someone who values quality craftsmanship and exceptional service, I cannot recommend Purely Diamonds enough. Their team has not only exceeded my expectations but has also won my loyalty with their attention to detail and unmatched creativity. From the moment I first explored their exquisite designs to the awe-inspiring moment when I presented my wife with her stunning engagement ring, every interaction with Purely Diamonds has been nothing short of joyous. Their ability to bring dreams to life with precision and care is truly commendable. What truly sets Purely Diamonds apart is their unwavering commitment to customer satisfaction. Every query, concern, and request was met with utmost professionalism and genuine care, making me feel valued and understood throughout the entire process. For those seeking a bespoke and timeless piece, look no further than Purely Diamonds. Their dedication to excellence shines through in every creation, ensuring that your cherished item will be a symbol of love and beauty for a lifetime. In a world where true craftsmanship is often hard to find, Purely Diamonds stands out as a beacon of authenticity and brilliance. Trusting them with something as precious as my wife's ring was a decision I will always be grateful for.
K Keithy Whale
67 days ago

A Gem of a Find: My Experience with Purely Diamonds

As a repeat customer of purelydiamonds.co.uk, I am delighted to share my glowing recommendation for their exceptional products and service. From the moment I placed my first order, I was immediately struck by the level of customer care and attention to detail that Purely Diamonds offers. Each time I receive a package from them, it feels like unwrapping a treasure trove of elegance and craftsmanship. The jewelry is not just beautiful; it's a testament to the care and skill that goes into creating each piece. The sparkle of the diamonds and the quality of the materials truly set them apart. I have found their team to be not just knowledgeable but also genuinely passionate about what they do. Any questions or concerns I've had were handled promptly and with the utmost professionalism, making me feel valued and respected as a customer. In conclusion, if you are looking for exquisite jewelry and a top-notch shopping experience, look no further than Purely Diamonds. I wholeheartedly recommend them to anyone in search of that perfect piece to cherish for a lifetime.
D Dyniel Lumawag
72 days ago

A Gem of a Experience with Purely Diamonds: A Testimonial from a Satisfied Customer

Let me take a moment to express my gratitude to Purely Diamonds for the exceptional service they provided. When I stumbled upon purelydiamonds.co.uk, I was in search of the perfect ring for my wife, and that's when Tracey Jones became my guiding light. Tracey's wealth of knowledge and unwavering support made the entire process of finding the ideal ring a breeze. Her personalized recommendations and genuine care for my needs truly set Purely Diamonds apart. I cannot emphasize enough how highly I recommend Purely Diamonds to anyone embarking on the journey of finding that special ring for their beloved. With their expert guidance and exquisite collection, you are sure to find a piece that perfectly encapsulates your love and commitment. Thank you, Purely Diamonds, for making this experience so memorable and for helping me find a token of love that will last a lifetime. Your dedication to customer satisfaction truly shines through in every interaction. I am forever grateful for your impeccable service.
A Alister Gur
73 days ago

Actually invaluable professional recommendation from…

My evaluate for purelydiamonds.co.uk Actually invaluable professional recommendation from Tracey within the Manchester Showroom. When you have any queries, considerations or reservations I extremely advocate purely diamonds and their showroom course of. Very private and really feel like you might be getting an expert service as you need to, for what's a really large buy. Way more worth for cash as effectively in comparison with the inflated excessive avenue costs. You will not be disillusioned 🙂
M Mrs Howarth
81 days ago

A True Gem: A Testament to the Craftsmanship of Purely Diamonds

Sharing my experience at purelydiamonds.co.uk brings me immense joy, having visited their showroom in Manchester. Embarking on a journey to find the perfect diamond and sapphire ring, Tracey's expertise shone bright, guiding me every step of the way. The team's diligence extended beyond the showroom, with consistent email updates that kept me in the loop and reassured me of the progress of my cherished purchase. Today, as I hold my ring delicately in my hands, I am spellbound by its beauty. The intricate craftsmanship, evident in every facet, reflects the passion and dedication of Purely Diamonds. The ring fits like a dream, a shimmering symbol of elegance that embodies my desires perfectly. I extend my heartfelt gratitude to the Purely Diamonds team for making my dream a reality. This stunning ring is not just a piece of jewelry; it is a testament to the artistry and commitment to excellence that Purely Diamonds upholds. Thank you for creating a true gem that I will cherish forever.

Introduction

Purely Diamonds is a leading online retailer of exquisite diamond jewelry based in the United Kingdom. With over 40 years of experience, they have established themselves as a trusted brand in the industry. Their product range includes engagement rings, wedding bands, earrings, bracelets, necklaces, and more. Purely Diamonds prides themselves on their exceptional craftsmanship, high-quality diamonds, and personalized customer service.

Pros and Cons

  • Pros:
  • Wide selection of diamond jewelry
  • Certified diamonds
  • Customization options available
  • Competitive prices
  • Free delivery in the UK
  • 30-day return policy
  • Cons:
  • Limited physical presence with only one showroom in London
  • International shipping can be costly

User Experience

Purely Diamonds' website offers a user-friendly interface with intuitive navigation. The search functionality allows users to quickly find their desired products. Each product page provides detailed information, including diamond specifications, metal options, and prices. Customer reviews and ratings further enhance the user experience by providing insights from previous buyers.

Pricing and Value for Money

Purely Diamonds offers competitive pricing for their diamond jewelry. The prices vary depending on the quality, cut, clarity, and carat weight of the diamonds. Despite the high-quality materials and craftsmanship, their prices remain reasonable, making their products an excellent value for money.

Customer Service

When it comes to customer service, Purely Diamonds excels in providing personalized assistance. Their knowledgeable and friendly staff are readily available to answer any inquiries via phone, email, or live chat. They guide customers through the selection process and offer expert advice to ensure customers make informed decisions.

Product Quality and Selection

Purely Diamonds is committed to delivering supreme quality diamond jewelry. They source their diamonds ethically and handcraft each piece with precision. All their diamonds are certified by reputable gemological laboratories, ensuring authenticity and quality. Their wide selection caters to various tastes and budgets, allowing customers to find the perfect piece for any occasion.

Website Usability

Purely Diamonds' website is designed with usability in mind. The layout is clean, and the navigation is simple, making it easy for users to browse and explore their extensive collection. The website is mobile-responsive, ensuring a seamless experience across different devices.

Returns and Exchanges

Purely Diamonds offers a no-hassle 30-day return policy. If customers are not completely satisfied with their purchase, they can return it for a refund or product exchange. The company provides detailed instructions on their website to guide customers through the returns process, ensuring a smooth and convenient experience.

Promotions and Discounts

Purely Diamonds periodically offers promotions and discounts on selected items. These offers can provide customers with substantial savings on their diamond jewelry purchases. Customers are encouraged to sign up for the newsletter to receive updates on upcoming promotions and exclusive deals.

Reputation

Purely Diamonds has built a remarkable reputation over the years, earning the trust of countless customers. Their commitment to quality, excellent customer service, and ethical business practices have garnered positive reviews and testimonials from satisfied buyers. They have also been recognized with industry awards, further solidifying their reputation as a leading diamond jewelry retailer.

Payment Options

Purely Diamonds accepts various payment methods, including major credit cards, PayPal, and bank transfers. This flexibility allows customers to choose the most convenient option for their purchases. The website ensures secure transactions through advanced encryption technology, protecting customers' personal and financial information.

Loyalty Programs

Currently, Purely Diamonds does not offer a specific loyalty program. However, customers can benefit from promotions and discounts available to all shoppers, creating opportunities for repeated purchases at reduced prices.

Customer Reviews

Customer reviews play a crucial role in evaluating a company's reputation and product quality. Purely Diamonds has received numerous positive reviews from satisfied customers. Their dedication to providing exceptional jewelry, personalized service, and customer satisfaction is reflected in these testimonials, further establishing their credibility and trustworthiness.

Community Involvement

Purely Diamonds actively participates in various charitable initiatives and community events. The company supports local charities and organizations, demonstrating their commitment to giving back to society. Through their involvement, they foster a sense of community and social responsibility.

Shipping and Costs

Purely Diamonds offers free delivery within the UK, ensuring that customers receive their orders promptly and securely. For international orders, shipping costs may vary depending on the destination. The website provides detailed information on international shipping rates and estimated delivery times, allowing customers to make an informed decision.

In conclusion, Purely Diamonds is a reputable online retailer that offers a wide selection of high-quality diamond jewelry. With their commitment to exceptional craftsmanship, personalized customer service, and competitive pricing, they have gained the trust and loyalty of customers. Whether you're searching for an engagement ring or a special gift, Purely Diamonds is a trusted destination for finding the perfect piece.