Purelydiamonds User Reviews

Introduction

Purely Diamonds is a UK-based jewelry retailer that specializes in high-quality diamond engagement rings, wedding rings, and other jewelry. The company was founded in 1979 and has since gained a reputation for excellence in the industry. Purely Diamonds offers a wide range of diamond jewelry, ranging from classic designs to contemporary styles.

Pros and Cons

Pros: - Wide range of diamond jewelry options - High-quality diamond rings - Customizable jewelry options - Competitive pricing - Free shipping and returns Cons: - Limited selection of non-diamond jewelry - No physical stores - Limited product warranty

User Experience

Purely Diamonds has a user-friendly website that makes it easy to navigate and find the perfect piece of jewelry. The website offers a range of customization options, including diamond color, clarity, and cut, as well as metal choices such as platinum and gold.

Pricing and Value for Money

Purely Diamonds offers competitive pricing compared to other diamond retailers. The company provides high-quality diamonds at fair prices, making it an excellent value for money. The prices vary depending on the diamond's quality, size, and cut, but the pricing is transparent, and you can customize a ring according to your budget.

Alternatives

Some similar alternatives to Purely Diamonds include Blue Nile, Brilliant Earth, and James Allen. Blue Nile offers a similar range of diamond jewelry, including engagement rings and wedding rings. Brilliant Earth offers ethically sourced diamonds and customized diamond rings. James Allen provides an extensive selection of diamonds, engagement rings, and wedding bands.

Customer Service

Purely Diamonds customer service is excellent. The company is committed to providing its customers with the best possible shopping experience. They offer free ring sizing and a 30-day return policy, making it easy for customers to exchange or return items if they are not satisfied.

Product Quality and Selection

Purely Diamonds offers a vast selection of high-quality diamond jewelry, including engagement rings, wedding rings, pendants, earrings, and bracelets. The diamonds used in their products are conflict-free, and the company provides detailed grading reports for each diamond purchase.

Website Usability

Purely Diamonds' website is easy to navigate and user-friendly. The website offers a range of customization options, making it easy for customers to choose the perfect piece of jewelry. The website also provides detailed information about each product, including diamond grading reports and 360-degree diamond images.

Returns and Exchanges

Purely Diamonds offers a 30-day return policy for all products purchased on their website. The company provides free returns, and the customer service team is available to assist with any questions or concerns.

Promotions and Discounts

Purely Diamonds offers various promotions and discounts throughout the year. The company offers discounts on select products on their website, and they also provide occasional seasonal promotions, such as Valentine's Day and Christmas.

Reputation

Purely Diamonds has a highly regarded reputation in the diamond industry. The company has received positive reviews from various customers, and their products are known for their high quality and value for money.

Payment Options

Purely Diamonds accepts various payment options, including all major credit cards, PayPal, and bank transfers. The company also offers financing options, making it easy for customers to purchase the piece of jewelry of their dreams.

Loyalty Programs

Purely Diamonds does not have a formal loyalty program, but the company offers occasional promotions, discounts, and exclusive offers to its customers.

Customer Reviews

Purely Diamonds has received positive reviews from various customers, with many people praising the quality of their products and customer service.

Community Involvement

Purely Diamonds does not have any formal community involvement programs, but the company is committed to ethical sourcing and sustainability practices.

Shipping and Costs

Purely Diamonds offers free shipping on all orders within the UK. The company also provides international shipping at an additional cost, and shipping times vary depending on the location. Orders are shipped via Royal Mail special delivery, and the cost of shipping is transparent and disclosed prior to purchase. In conclusion, Purely Diamonds is an excellent option for anyone looking for high-quality diamond jewelry. The company offers a wide range of customization options, competitive pricing, and exceptional customer service. Although the company has a limited selection of non-diamond jewelry and no physical stores, their online presence makes it easy to find the perfect piece of jewelry. The company's commitment to ethical sourcing and sustainability practices also makes it stand out from other diamond retailers.