Introduction

PureVPN is a Hong Kong-based virtual private network service that was founded in 2007. PureVPN provides a secure and encrypted connection over the internet and ensures the privacy and security of its users. It allows users to connect to servers in over 180 locations in more than 140 countries around the world. With its easy-to-use interface and high-speed servers, PureVPN is a popular choice for those who value online privacy and security.

Pros and Cons

Pros:
  • Excellent security features, including advanced encryption protocols and a kill switch
  • Wide range of servers spread across more than 140 countries
  • Compatible with multiple devices, including desktops, smartphones, and routers
  • Affordable pricing with a range of subscription options
Cons:
  • Some connection issues reported from users
  • Recurring payment option may not be suitable for all customers

User Experience

PureVPN provides a great user experience with its user-friendly interface, making it easy to connect and secure your device. The app is compatible with multiple devices, such as smartphones, desktops, tablets, routers, and more. The speed of the VPN has been reported to be excellent, and the reliability of the service is mentioned by many users.

Pricing and Value for Money

PureVPN has various plans that are affordable and suit the different needs of the customers. The cost of the VPN ranges from $3.33 to $10.95 per month, depending on the length of the subscription. PureVPN also provides a 31-day money-back guarantee with its VPN.

Alternatives

Some of the popular alternatives to PureVPN include NordVPN, ExpressVPN, and CyberGhost.

Customer Service

PureVPN has excellent customer service, with 24/7 live chat support and multiple articles and tutorials on its website to answer any questions users may have.

Product Quality and Selection

PureVPN provides a high quality and reliable product that ensures online privacy and security. The service has servers in more than 180 locations in over 140 countries, providing users with a vast selection of options when choosing a server.

Website Usability

The PureVPN website is easy to navigate and provides all the required information. It provides tutorials and articles that aid users in troubleshooting any problems they may face.

Returns and Exchanges

PureVPN offers a 31-day money-back guarantee for all its VPN subscriptions. If a user is dissatisfied with the service, they can contact PureVPN customer service within 31 days of the subscription and get a refund.

Promotions and Discounts

PureVPN offers regular promotional offers, such as discounts on long-term subscriptions, special discounts, coupons, and more. These offers provide value to customers and encourage them to sign up for longer subscriptions.

Reputation

PureVPN has a good reputation for its excellent security features and fast servers. It has received positive reviews from many users, making it a great option for online privacy and security.

Payment Options

PureVPN supports multiple payment options, including credit cards, PayPal, and cryptocurrencies.

Loyalty Programs

PureVPN offers a referral program that encourages users to refer friends and family in exchange for rewards and discounts.

Customer Reviews

Many customers have left positive reviews on various platforms, affirming the excellent quality and reliability of the service provided by PureVPN.

Community Involvement

PureVPN is involved in various community outreach programs and provides educational resources, sponsoring cybersecurity events to raise awareness about the importance of online privacy and security.

Shipping and Costs

As a virtual product, PureVPN does not require any shipping. The only cost of the VPN is the subscription fees, which are very reasonable and affordable for the value it provides.

Conclusion

Overall, PureVPN is a great option for those seeking online privacy and security while browsing the internet. Its excellent security features, wide range of servers, and affordable pricing make it a popular choice among users. Its customer service, website usability, and user experience are also excellent, making it an all-around great option for securing your online activity.

Akshita Ajitsariya Senior Editor

I'm Akshita Ajitsariya, a Master's in English student from the University of Delhi, and I am skilled in proofreading, editing, writing, and research. My passion for books extends beyond just reading them,...

Purevpn Recent User Reviews

User Rating

5 stars

292

4 stars

28

3 stars

1

2 stars

6

1 stars

43

Duration

3 months
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Reviewer Name: clkh

Review Submission Date: 2022-12-31

Review Title: Customer Service was great
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Review Description: Customer Service was great! I tried for hours to get my VPN to work on my NAS and it took them 10 minutes or less. They were very responsive and quick to solve the issue!

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Reviewer Name: Miron

Review Submission Date: 2022-12-31

Review Title: The VPN is working as promised
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Review Description: The VPN is working as promised, however in the time of war in the east Europe I was expected to go behind enemy line and read what they post about the war. Sadly this VPN not allowed me to read this source. So who is looking into VPN connections and selecting for me?

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Reviewer Name: T- T

Review Submission Date: 2022-12-31

Review Title: The link didn't work at all
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Review Description: The link didn't work at all on the mac, windows, android. Even worse, I CANT GET MY REFUND in the Refund Guarantee Period. In the first day I can't connect with the staff service and the AI can't give me any support. In the second day, the staff said that they will contact me on email later, but there is no more further step, and I still cannot get my refund.

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Reviewer Name: Karen Clarke

Review Submission Date: 2022-12-31

Review Title: Happy Happy Happy
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Review Description: I am so very happy with PureVPN and highly recommend to anyone seeking a quick fully supported product.

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Reviewer Name: David Corgard

Review Submission Date: 2022-12-30

Review Title: Look no further for your VPN!
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Review Description: I've been with PureVPN 6 years now. What solidified me to staying was two-fold:1. They stick to what they promise.2. I had a situation where I bought a lifetime subscription through a 3rd party, and the 3rd party would no longer honour it when it came time to renew the subscription. However, once I directly contacted PureVPN and explained my situation, they honoured it without ANY hesitation and said they'll do the same next renewal time.

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Reviewer Name: Elliott

Review Submission Date: 2022-12-30

Review Title: Every time I have an issue with…
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Review Description: Every time I have an issue with PureVPN, which isn't often, the live chat gets it sorted in minutes!

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Reviewer Name: Familie K.

Review Submission Date: 2022-12-30

Review Title: fixed the issue efficiently
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Review Description: Alfred fixed the connection issue with providing new link. Somehow one other link was only working temporary.

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Reviewer Name: garry dorleans

Review Submission Date: 2022-12-29

Review Title: I have been protected from a negative…site
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Review Description: I have been protected from a negative app by the company that would had damage me severely. The Vpn App dectected a problem, and help me avoid using the site

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Reviewer Name: Harold

Review Submission Date: 2022-12-28

Review Title: Oscar was so nice Pleasure to work with
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Review Description: Oscar was so nice, all I wanted to let everyone there know How many things the Newest updates fixed...works like it did 2 years ago

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Reviewer Name: Josh. N

Review Submission Date: 2022-12-27

Review Title: Been with PureVPN Feels like 10years
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Review Description: Have been with PureVPN from when they just started I think. Never had any issues and has always been easy to use, just installed the new program and its download is even faster than before. Thanks for such an easy to use affordable VPN!
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