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15% users rated Excellent
K
Kay
The best quality streaming service
My review for qobuz.com The best quality streaming service, but don,t let you no when taking yearly payment not good a big let down. T
Thom Hurlimann
An Unforgettable Musical Journey Made Easy With Qobuz
I can't help but share my overwhelmingly positive experience with qobuz.com. As a music enthusiast, I was blown away by the extensive music catalogue the site offers. The diverse selection truly caters to all music tastes, making it a music lover's paradise. Navigating through the platform was a breeze, and the user-friendly interface was a breath of fresh air. I was able to find and purchase my favorite album swiftly. However, what truly set Qobuz apart was their exceptional customer service. In a digital age where customer support can feel distant, Qobuz proved otherwise. When I encountered a minor hiccup with downloading the album, their prompt and efficient assistance was a game-changer. Their support team went above and beyond to ensure my issue was resolved promptly. Unlike some platforms, Qobuz understands the importance of a seamless music listening experience. I appreciate their dedication to enhancing user satisfaction. Kudos to the team for their swift response and commitment to customer care. I wholeheartedly recommend Qobuz to all music aficionados. The quality of their service and the breadth of their music library make it a standout choice in the digital music realm. Thank you, Qobuz, for making my musical journey memorable and hassle-free! R
Robert M Nelson
Qobuz Music: A Digital Disappointment Turned Customer Caution
My experience with Qobuz left me disheartened and frustrated. Initially excited to buy a CD from their website, I was surprised to receive a digital format instead. Upon reaching out to their customer service for clarification, I found them consistently elusive and unresponsive, leaving me feeling abandoned with my concerns unresolved. Taking matters into my own hands, I sought assistance from my bank, only to discover that the claim was denied, compounding my disappointment in the whole ordeal. This entire ordeal left a bitter taste in my mouth, leading me to question the company's practices and integrity. As a last resort, I feel compelled to share my misfortune with others, hoping to spare them from a similar experience. In hindsight, one star seems overly generous for a company that operates in such a dubious manner. C
Chris Lira
Life Changed with Exceptional Qobuz Customer Support
Let me share my incredible experience with Qobuz that changed my perspective entirely. As a music enthusiast, I prefer downloading tracks rather than streaming them. Unfortunately, I encountered issues with my recent purchase - all 69 files arrived untagged, making it impossible for my music player to display vital information like artist and album details. Frustrated, I reached out to their customer service. Despite some delay, I was pleasantly surprised by their genuine concern and dedication to resolving my problem. The support team diligently worked on my case, ensuring each file was correctly tagged without inconveniencing me. Their commitment to excellence and customer satisfaction truly shone through. In a world where customer service often falls short, Qobuz stood out with their attentiveness and proactive approach. Instead of giving excuses about staff shortages, they focused on providing efficient solutions. Within a reasonable timeframe, my issue was completely resolved, restoring my faith in their services. Qobuz not only offers a vast collection of music but also goes above and beyond to ensure a seamless experience for their customers. This level of care and dedication is truly commendable and rare to find in today's fast-paced world. I am grateful for their exceptional support and will continue to be a loyal customer, knowing that they value each interaction and strive for excellence. D
david
From Frustration to Heartache: My Experience with Qobuz
As an avid music lover, I was thrilled to explore Qobuz and expand my music collection. However, my excitement quickly turned to frustration as I encountered several obstacles. The process of purchasing an album was met with technical difficulties, and to make matters worse, the download instructions provided were confusing and unhelpful. Seeking assistance through their online chat support only added to my disappointment, with a promised response time of over a week - a stark contrast to the instant assistance offered by most customer service platforms. This experience left me disheartened and disillusioned, as the platform that held so much promise failed to deliver on even the most basic user expectations. I cannot in good conscience recommend Qobuz to fellow music enthusiasts, for the road ahead seems fraught with challenges and pitfalls. If only I could rate them lower than a single star, I would. D
David
Exemplary Support and Outstanding Service!
Reflecting on my exceptional experience with qobuz.com, I am compelled to share my utmost satisfaction. Unlike some unfortunate encounters, where customer support may seem nonexistent, I have been greeted with stellar service on every touchpoint. Initially, as my trial period drew to a close, I encountered an unexpected charge for an annual subscription. Instantly alarmed, I reached out to their online chat support for assistance. To my delight, the representative not only rectified the issue promptly but also extended genuine empathy towards my concern. The effortless communication, coupled with their swift resolution, left me in awe of their commitment to customer satisfaction. Despite being initially apprehensive, the dedicated team at qobuz.com proved me wrong by exemplifying what true support and service mean in the digital age. The transparency and efficiency displayed were a breath of fresh air in a world often plagued by automated responses and delayed resolutions. As days turned into weeks, my interaction with qobuz.com only solidified my trust in their services. Their unwavering dedication to resolving any hiccups and ensuring a seamless user experience was truly commendable. Even when unforeseen circumstances arose, their proactive approach and proactive communication reassured me that my satisfaction was their top priority. In this day and age, where customer service can make or break a brand, qobuz.com has undoubtedly set the gold standard. From addressing my initial concerns swiftly to going above and beyond to guarantee my contentment, every interaction felt personalized and genuine. In an industry where trust is paramount, qobuz.com has earned mine wholeheartedly. If you seek an online platform that not only delivers exceptional services but also values its customers at every step of the way, do not hesitate to choose qobuz.com. Their unparalleled support and commitment to client satisfaction truly set them apart from the rest. Embrace the excellence that qobuz.com embodies, and experience a digital journey unlike any other! J
James Bigham
Transformed by Quobuz: A Remarkable Journey
Embarking on my Quobuz trial, I was enchanted by the promise of high-resolution streaming content. The experience was nothing short of transformative. The depth of sound and richness of tones elevated every musical note to a new level of clarity and emotion. However, my journey took an unexpected turn when I encountered a billing issue post-cancellation. Despite reaching out to Quobuz for assistance, navigating through their customer service proved to be a challenging task. Reflecting on my experience, I urge caution and mindfulness when considering Quobuz as your streaming service provider. While the quality of their audio is unparalleled, the customer service aspect leaves much to be desired. Ultimately, my time with Quobuz was a mix of musical bliss and administrative frustrations. Proceed with awareness, and may your Quobuz experience be filled with harmonious melodies and seamless transactions. E
Esarhaddon
Qobuz Shines with Exceptional Customer Service and Superior Sound Quality!
As a loyal user of qobuz.com, I am delighted to share my positive experience with their platform. Contrary to some concerns, I have found Qobuz to excel in customer service and sound quality. Whenever I've had inquiries or needed assistance, their team has promptly and efficiently addressed my concerns, ensuring a smooth and enjoyable music streaming experience. The sound quality on Qobuz is exceptional, offering a wide range of albums in high fidelity, which enhances the overall listening experience. I appreciate their commitment to providing top-notch service and ensuring that users like myself receive the best possible experience. Thank you, Qobuz, for your dedication to excellence! L
laoshi
Beloved Melodies Found: A Musical Haven at Qobuz
Embarking on a quest for a specific track, I sought an alternative to the mainstream options. With a desire to support a platform beyond the industry giants, I discovered Qobuz and was pleasantly surprised. The ability to acquire the desired music directly from the site in both MP3 and FLAC formats resonated deeply with my audiophile soul. The experience was not without its minor hurdles, such as the obligatory account creation process. However, the silver lining emerged as I realized that a genuine email address was not a mandatory requirement. A slight setback presented itself during the zip code submission, yet perseverance prevailed by experimenting with various combinations until success was achieved. The ease of unsubscribing from emails with a single click highlighted the platform's customer-centric approach, adding another layer of convenience to the overall experience. Qobuz not only provided the musical sanctuary I sought but also demonstrated a commitment to user satisfaction through thoughtful features. In a world where music speaks the language of the heart, Qobuz stood out as a beacon of musical bliss, offering a haven for music enthusiasts seeking an authentic and fulfilling listening experience beyond the conventional norms. Grateful for the musical treasures uncovered, I now find solace in the melodious sanctuary that is Qobuz, a testament to the power of music and innovation combined. F
Fire
Transformed My Listening Experience: A Must-Have Music Streaming Service!
Reflecting on my journey with Qobuz has been nothing short of exceptional. At first glance, the French interface may seem daunting, but once you immerse yourself in the exquisite world of music it offers, the language barrier fades away. The quality of their audio is like no other, elevating my listening experience to new heights. Regarding the subscription process, I faced no issues. However, what truly sets Qobuz apart is their outstanding customer service. I had to contact them regarding a query and was amazed by their prompt and helpful response, showcasing a genuine commitment to customer satisfaction. In a bustling industry flooded with options, Qobuz stands out with its unparalleled audio quality and exceptional customer care. My advice to all music enthusiasts out there is to embrace Qobuz and let it revolutionize the way you enjoy music! M
Markus WERNER
Unparalleled Music Experience: A Customer’s Journey with Qobuz
After stumbling upon qobuz.com in search of a platform to indulge my passion for music, I was captivated by the promise of high-quality audio like never before. Excitedly, I decided to invest in an album that spoke to my soul, only to encounter an unexpected hurdle – some parts of the album were unavailable for download. Disappointed and seeking resolution, I reached out to their customer support, expecting a seamless and swift resolution. However, despite the promised 30-minute response time, I found myself waiting for 1.5 hours without any assistance. Frustrated, I had previously sent an email inquiry that went unanswered for three days, shattering my expectations of their proclaimed dedication to prompt customer service. Moreover, the absence of PayPal as a payment option left me questioning their transparency. One can't help but wonder if this decision is motivated by a desire to avoid the security measures associated with PayPal, leaving customers vulnerable to unresolved issues like mine. Despite these setbacks, I must acknowledge the allure of Qobuz's promise of a superior music experience. The quality of audio they provide stands out in the saturated music streaming market. However, the foundation of any exceptional service lies in reliable customer support and transparent payment methods. In hindsight, my journey with Qobuz has been a mix of highs and lows. While the music quality is unparalleled, the lack of accessible support channels and payment options has left me with a bittersweet taste. If only these aspects matched the brilliance of their audio offerings, the experience would undeniably be incomparable. A
aaron mark smith
Unlocking Musical Joy: My Journey from Qobuz to Tidal
As a passionate audiophile, my quest for the perfect streaming platform led me to Qobuz, with high hopes of indulging in a world of exquisite sound. However, the reality hit hard when I encountered a major roadblock - a significant portion of albums and tracks were unfortunately unavailable for streaming on Qobuz. This limitation not only hindered my music exploration but also left me yearning for more. In search of a solution, I ventured into the realm of Tidal, despite its seemingly smaller library. To my pleasant surprise, Tidal not only lived up to its promises but exceeded my expectations. The availability of a wider range of music and albums for streaming on Tidal ensured that I rarely encountered any track unplayable, providing a seamless listening experience that resonated with my audiophile soul. Delving further into the realm of sound quality, the introduction of MQA on Tidal brought a new dimension to my musical journey. The enhanced audio quality delivered by Tidal's MQA format surpassed even the highest resolution tracks on Qobuz, to my discerning ears. While unlocking this sonic treasure required a DAC capable of decoding MQA, the investment was undoubtedly worth it for the sonic purity it brought to my favorite tracks. In retrospect, the comparative analysis revealed a stark reality - Qobuz fell short with approximately 40% fewer tracks available for streaming compared to its competitors. As an avid music lover, this stark contrast became a deal-breaker for me, leading to the inevitable decision of bidding farewell to Qobuz in favor of Tidal's enriching musical universe. Through this musical odyssey, I have found not just a streaming platform but a gateway to unparalleled musical joy and discovery. Tidal's commitment to delivering a diverse array of high-quality music that is truly accessible has redefined my listening experience, making every note a symphony of delight. Join me in unlocking the treasure trove of musical bliss - make the switch to Tidal and let the melodies enchant your soul. H
HilaryKR
Qobuz.com: A Disappointing Lack of Customer Care
As I reflect on my experience with Qobuz.com, I find it hard to give even one star - as one star is too many for the inadequate service I received. The lack of customer care from this company is truly disheartening. When I found myself automatically renewed for an annual subscription without any prior notification, I reached out to their customer service for assistance, only to be met with sheer disappointment. It became evident that they lacked the empathy and willingness to help resolve my concerns. Despite voicing my complaints, not only did they fail to provide a satisfactory solution, but they also neglected to offer guidance on how to avoid such an incident in the future. The absence of support and transparency in their communication is truly appalling. My overall experience with Qobuz.com left me feeling frustrated and disheartened. It is crucial for companies to prioritize their customers' needs and concerns, which unfortunately, Qobuz.com failed to do in my case. Disgusting, indeed. C
Carlos
Redefining Music Streaming: A Deep Dive into My Qobuz Experience
As an avid music lover always seeking new tunes to elevate my days, I ventured into the world of Qobuz with high hopes, only to be met with a disappointing 30-second sample limit on both the Android app and Mac web player. Despite registering and submitting my payment details, the accessibility I craved seemed out of reach. Multiple attempts to reach their customer support yielded no response, leaving me frustrated with what seemed like a bot-managed help desk. The experience painted a stark contrast with other music streaming platforms I had grown accustomed to, where seamless playback and responsive assistance were the norm. Qobuz, on the other hand, fell short of meeting my expectations, culminating in a fiasco that prompted me to cancel my account multiple times in exasperation. Navigating through their limited features left me longing for the dynamic music experiences I had come to cherish, highlighting the importance of user-friendly interfaces and reliable customer support in the realm of digital music consumption. For those seeking a harmonious blend of convenience and quality in their music streaming endeavors, my cautionary tale serves as a reminder to tread carefully in the realm of subscription services. In the symphony of music streaming options, Qobuz may need to fine-tune its operations to strike the right chord with discerning listeners. As I bid adieu to this chapter of my musical journey, I remain hopeful that Qobuz will orchestrate improvements to deliver the harmonious experience its users truly deserve. B
Brady Arnold
Qobuz.com: A Service That Respects and Elevates Artists’ Work
My experience with qobuz.com has been nothing short of exceptional. I submitted my music to their platform and was amazed by the support and exposure they provided for my work. The team at qobuz.com not only showcased my music beautifully but also actively promoted it to a wider audience. What truly set qobuz.com apart was their unwavering respect for artists' rights and their commitment to upholding professional standards. When I needed to make adjustments to my catalog, their customer service team was prompt, understanding, and efficient in assisting me. The process was smooth, and they ensured that my music was handled with care and attention to detail. In contrast to some negative reviews, my experience with qobuz.com was a testament to their dedication to artists. They not only honored my takedown requests promptly but also showed empathy and professionalism throughout the entire process. I felt valued as an artist and appreciated their genuine efforts to support my creative journey. If you're an artist looking for a service that respects and elevates your work, I highly recommend qobuz.com. Their commitment to artist empowerment and their exceptional platform make them a standout choice in the music industry. Thank you, qobuz.com, for your outstanding support and dedication to artists like me.
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Introduction
Qobuz.com is a popular online music streaming and download platform that offers high-quality audio tracks for music enthusiasts. Launched in 2007, Qobuz has gained a reputation for its extensive music library and focus on audio fidelity. With a vast selection of genres and a commitment to delivering lossless sound, Qobuz aims to cater to audiophiles who value premium listening experiences.
Pros:
- Extensive Music Library: Qobuz boasts a vast collection of over 70 million songs, including a wide range of genres, from classical to jazz and everything in between.
- High-Quality Audio: One of the major highlights of Qobuz is its commitment to offering high-resolution audio, including lossless FLAC files, providing users with superior sound quality.
- Exclusive Content: Qobuz features exclusive releases, live recordings, and interviews with artists, allowing users to discover unique and rare content.
- User-Friendly Interface: The platform's clean and intuitive interface makes navigation easy and enjoyable for users of all levels of technical expertise.
- Integration with Hi-Fi Equipment: Qobuz is compatible with a wide range of devices, including sound systems, wireless speakers, and Hi-Fi equipment, offering a seamless listening experience.
Cons:
- Geographical Availability: Qobuz's availability is limited to certain countries, which can be a drawback for music enthusiasts located outside of those regions.
- Price: Compared to other music streaming services, Qobuz's subscription plans may seem relatively higher, especially for those who do not prioritize audio quality.
User Experience:
Qobuz offers a smooth and enjoyable user experience. The well-designed platform ensures easy navigation and quick access to various features, such as searching for specific songs, creating playlists, and exploring recommended music based on individual preferences. The high-quality audio playback enhances the overall listening experience, making it a favorite among audio enthusiasts.
Pricing and Value for Money:
Qobuz offers several subscription plans to cater to the diverse needs of its users. The plans include options for both streaming and downloading music, allowing subscribers to choose their preferred method of accessing tracks. While the prices may be perceived as higher compared to standard streaming services, the emphasis on high-quality audio justifies the cost for serious audiophiles who appreciate premium sound fidelity.
Customer Service:
Qobuz provides responsive customer service through various channels, including email and an online help center. Users can reach out to the support team for assistance regarding account management, technical issues, and subscription inquiries. The support staff is known for their helpful and prompt responses, ensuring a satisfactory customer experience.
Product Quality and Selection:
Qobuz excels in providing high-quality audio tracks, particularly through its lossless streaming and download options. The platform collaborates with major record labels and independent artists to offer a vast selection of music across different genres, allowing users to explore and discover their favorite tracks with ease. The sound reproduction is highly praised among audiophiles, elevating the overall product quality offered by Qobuz.
Website Usability:
The Qobuz website is designed with a user-friendly interface that facilitates smooth and efficient browsing. The search function is powerful and accurate, enabling users to find specific tracks, albums, or artists quickly. The website's layout is visually appealing, with intuitive menus and sections that enhance the overall usability of the platform.
Returns and Exchanges:
Qobuz offers a fair returns and exchanges policy for purchased downloads. In case of technical issues or incorrect content, users can contact customer support for assistance, and the company strives to resolve such issues promptly and provide suitable alternatives or refunds when necessary.
Promotions and Discounts:
Though Qobuz does not frequently offer discounts or promotions, they occasionally run special deals and partnerships to provide value to their customer base. These promotions may include reduced prices for subscriptions, limited-time offers, or exclusive access to new releases.
Reputation:
Qobuz has built a positive reputation within the music community due to its dedication to audio quality and its extensive music library. Audiophiles and music enthusiasts recognize Qobuz as a reliable platform that embraces high-fidelity sound and values the artistry of music.
Payment Options:
Qobuz provides various payment options to cater to different user preferences. These include major credit cards, PayPal, and other region-specific payment methods, ensuring convenience and flexibility during the purchasing or subscription process.
Loyalty Programs:
Qobuz offers a loyalty program that rewards users with different levels of access and benefits based on their subscription history and engagement with the platform. The loyalty program allows users to unlock exclusive content, early access to releases, and discounts on future purchases or subscriptions.
Customer Reviews:
Customer reviews of Qobuz are generally positive, highlighting the platform's commitment to audio quality, extensive music library, and user-friendly interface. Users appreciate the selection of high-resolution tracks, personalized recommendations, and responsive customer service, which contribute to a satisfying user experience.
Community Involvement:
Qobuz actively engages with its community through various initiatives, including artist interviews, playlists curated by renowned musicians, and forums that facilitate discussions among users. Regular updates and news articles keep users informed about the latest releases, events, and trends in the music industry.
Shipping and Costs:
As an online music streaming and download platform, Qobuz does not involve physical shipping or associated costs. Users can access their purchased downloads or stream music instantly without any additional fees or delays.
In conclusion, Qobuz.com stands out as a preferred choice among music enthusiasts who prioritize high-quality audio and an extensive music library. With a user-friendly interface, exclusive content, and commitment to audio fidelity, Qobuz provides a premium listening experience for audiophiles around the world.