Quictents Reviews

Voted Average (4/5)

572 Votes

20 Reviews

Vote Now

In the Outdoor Sports Store category

Pie-Chart Analysis

30% users rated Terrible
5% users rated Poor
5% users rated Average
10% users rated Very Good
50% users rated Excellent
Write a review
D David Q.
87 days ago

Above and Beyond: Unmatched Warranty Service

Reflecting on my experience with Quictents.com, I find myself compelled to share the exceptional service I received regarding a warranty claim. After a mere seven months, my 10x20 top cover suffered unexplained damage due to unforeseen weather conditions. In a slight panic, I reached out to Quictent's support team, where the remarkable Ms. Doria took the reins. With unparalleled efficiency and care, Quictent promptly dispatched replacement top cover and bungee cords as per my specific request, all under the umbrella of their generous warranty policy. This level of dedication and customer care is a rare find in today's market, and I am genuinely grateful for the swift resolution provided by Quictent. Thanks to their unwavering support, my outdoor setup remains intact and functioning, proving that their commitment to customer satisfaction knows no bounds. If you are seeking a company that goes above and beyond to fulfill their promises, look no further than Quictents.com.
L Lynn Kehl
264 days ago

Exceptional Quality and Customer Service: A Genuine Testimonial for quictents.com

When I decided to invest in a sturdy and reliable carport, I turned to quictents.com based on their promising reputation. Opting for their "heavy duty" carport, I expected nothing but the best. To my disappointment, the product delivered fell short of expectations. Instead of the promised galvanized steel, I received a flimsy aluminum structure with questionable welding. My disillusionment reached its peak when the carport succumbed to a mere 5 mph breeze within a fortnight, collapsing under minimal pressure. Seeking recourse through their purported 30-day guarantee, I was met with resistance and a disregard for customer satisfaction. Rather than honoring their commitment, the company sought to manipulate the situation by offering a so-called "special discount" for a replacement. Refusing to be swayed by their deceptive tactics, I stood my ground. With their persistence bordering on coercion, their final attempt involved charging $80 for shipping in exchange for a new frame – an outrageous proposition considering the subpar quality of their initial product. In hindsight, it became evident that my trust in quictents.com was misplaced. Their lack of integrity in product quality and customer service left much to be desired. A cautionary tale for those seeking durable and dependable investments, this experience shed light on the importance of thorough research and due diligence in online purchases.
C Cecilia Jones
281 days ago

Turning Skepticism Into Satisfaction with Quictents

As a cautious buyer, I stumbled upon Quictents.com, wary of the negative reviews. However, my experience shattered all doubts. I placed an order and, amidst apprehension, canceled it within 8 hours due to concerns over product durability and mixed reviews. Despite their stated 24-hour grace period, I feared a refund denial. To my surprise, Quictents exemplified exceptional customer service. Promptly addressing my cancellation, they not only refunded me but also reassured me with their transparency and integrity. Quictents turned my skepticism into satisfaction, restoring my faith in online shopping. Grateful for their responsiveness and reliability, I highly recommend Quictents to all seeking quality products and trustworthy service. Thank you, Quictents, for exceeding expectations and setting a new standard in customer care.
V Viviana Rubino
581 days ago

Revamped Shelter Oasis: A Testimonial Unveiled

Embarking on a quest for a quality replacement for my shelter led me to quictents.com. The journey, laden with anticipation, took an unexpected turn. After numerous exchanges, the murmur of discontent brewed within me. They appeared insistent on providing me with a misguided substitute – the rooftop of the revamped carport. The allure of their alleged guarantee faded into obscurity as the fine print surfaced. The shield dissolved under nature's relentless wrath, unveiling the frailty of their assurance. A moment of realization dawned – a warranty draped in exceptions loses its essence, leaving a bitter aftertaste. The echoes of their customer service reverberated, tarnished by shortcomings beyond repair. Yet, amidst the shadows of disappointment, a beacon of hope beckons – a lesson learned, a tale told.
W wanda pilot
755 days ago

Empowering Women in DIY: Overcoming Challenges Together

As a fervent DIYer, I embarked on a mission to revamp my living space, tackling projects from cabinet installations to kitchen renovations. However, my enthusiasm hit a snag when I encountered a hurdle with quictents.com. The product I purchased was designed for two people to assemble, leaving me feeling frustrated and alone in my endeavors. Despite my independence and determination, the task at hand seemed impossible without a helping hand. As a woman accustomed to handling projects solo, this setback was disheartening. The realization that I couldn't proceed with my plans left me dismayed, feeling like I had hit a dead end. Nevertheless, this experience shed light on the importance of teamwork in overcoming challenges. While I may have initially struggled with this particular product, it reinforced the idea that support from family, friends, or a partner can make all the difference in navigating obstacles. This review serves as a reminder that even the most capable individuals may encounter roadblocks that require collaboration to surmount. As I reflect on my experience with quictents.com, I am reminded that it's okay to ask for help and that together, we can conquer any DIY project, no matter how daunting it may seem at first.
P Patt
790 days ago

Exemplary Product Quality and Exceptional Customer Service!

I can't help but rave about my incredible experience with Quictents.com! Not only is their product a fantastic purchase, but the level of customer support I received was truly outstanding. Upon receiving my raised garden, I noticed a missing corner piece. However, after reaching out to their customer support team, I was pleasantly surprised to receive a prompt response the very next day. They swiftly requested additional details and assured me that the missing part would be shipped out. To my delight, the replacement part arrived within 4 days. Not only does this product deserve a perfect 5-star rating, but their customer support team goes above and beyond, deserving a perfect 10! A huge thank you to Quictents.com for their exceptional quality and service – I couldn't be happier!
D Daniel Hanson
819 days ago

Quictents.com: A Lifesaver in Times of Need

Let me share my heartfelt experience with Quictents.com and their exceptional customer support team, especially Joy. Our restaurant faced a dilemma when our tent got damaged in the wind (our fault entirely!). Amidst the challenges of the pandemic, Joy from Quictents went above and beyond to assist us in getting back on track swiftly. Her dedication and support were truly unparalleled. I must emphasize that Quictent products, as advertised, are not specifically designed for high winds. However, their quality craftsmanship shines through. Even in challenging circumstances, their tents proved to be well-made and reliable. I wholeheartedly recommend Quictents.com to anyone in need of durable and dependable tent solutions. Their outstanding customer service and top-notch products make them a true lifesaver in times of need. Thank you, Quictents, for being there when we needed you the most.
S Stephen Semo
949 days ago

Quictent’s Unwavering Support Shines Bright

Diving into my experience with Quictent, I can't help but feel overwhelmed with gratitude for their extraordinary customer service. I recently purchased a party tent from Quictent for a special celebration. As luck would have it, a sudden thunderstorm hit the day after the event, causing minor damage to a few connectors of the tent before I could take it down. In a panic, I reached out to Quictent's customer service, and that's when Joy came to the rescue. Joy's exceptional assistance and quick actions to organize replacement parts to be shipped via FedEx immediately truly saved the day for me. The level of dedication and care shown by Joy and the entire Quictent team left me beyond impressed. Having faced similar issues in the past with other brands that left me feeling ignored and frustrated, the stark contrast in Quictent's responsiveness and willingness to help was truly a breath of fresh air. Quictent not only delivered a quality product but also stood firmly behind it, ensuring their customers' satisfaction every step of the way. To Quictent and to Joy, I extend my heartfelt thanks for going above and beyond to make sure I could enjoy my tent once again. Your unwavering support and commitment to customer happiness have earned my loyalty and respect. Thank you, Quictent, for setting a remarkable standard in customer care.
N Neal Bullington
1073 days ago

The Extra Mile: A Testimonial for Quictents

Embarking on the quest for replacement plastic covers for our greenhouse tent led us to Quictents.com. From the get-go, Joy’s prompt and attentive response set the tone for exceptional customer service. However, navigating the ordering process posed a challenge due to vague directions, introducing a hint of uncertainty. Despite this hiccup, once the order was confirmed, a sense of efficiency took over the transaction. Joy’s dedication shone through in the meticulous follow-up, ensuring the timely delivery and impeccable condition of our covers. This personalized touch elevated our experience, leaving a lasting impression of care and professionalism. Thank you, Quictents, for going the extra mile and turning a potential hurdle into a seamless journey towards a satisfied customer.
L LouAnn Hebert
1090 days ago

Reviving My Gardening Passion with Quictents Greenhouse: Unforgettable Customer Service!

After purchasing a 9X10 greenhouse from Quictents mid-season last year, I was initially thrilled with its performance. However, my excitement turned to disappointment this year when I noticed the welds on the frame had started to break, with one completely gone. Concerned, I reached out to their customer service team, hoping for a solution. I was pleasantly surprised by their swift response and commitment to resolving the issue. The parts needed for replacement were promptly ordered and shipped out at absolutely no cost, thanks to their warranty policy. Not only did they provide me with the tracking number for the shipment, but they also followed up to ensure I received the parts without any hitches. This stellar customer service experience not only resolved my greenhouse woes but also reignited my gardening passion. Thanks to Quictents, I am now all set and eagerly anticipating a successful gardening season ahead. The level of care and dedication they demonstrated has truly made me a loyal customer for life!
D Debby Torres
1172 days ago

Unrivaled Versatility: A Tent Worth Celebrating but with Limited Longevity

From my firsthand experience with quictents.com, I can attest to the unmatched versatility of their tent. My husband and I were enamored by its generous size, perfect for accommodating several chairs and a porch swing on our back porch during the balmy summer days. The mesh walls provided a nice touch, allowing us to enjoy the outdoors while being shielded from pesky insects. Regrettably, our excitement was short-lived as a sudden rainstorm revealed a flaw in the tent's design. The accumulation of water resulted in the top rails buckling and snapping after just two months of use. While we had not intended for year-round use, we had hoped for a longer lifespan from this otherwise splendid tent. On a more positive note, I found these tents to be ideal for my nonprofit organization's events. Their functionality and size catered perfectly to our needs, enhancing the overall experience for attendees. Despite the setback encountered with prolonged exposure to the elements, the tent still shines as a valuable asset for shorter-term usage. In conclusion, while the tent may not be a long-term solution for all situations, its exceptional performance in specific settings makes it a worthwhile investment. The lesson learned here is to appreciate its strengths while acknowledging its limitations, a balanced perspective that ensures maximum enjoyment and utility from this versatile tent.
P Paul Gunther
1328 days ago

Unmatched Quality, Exceptional Service

In my quest for a reliable screen house, I stumbled upon Quictents.com, a true gem in the world of outdoor shelters. Their light-duty screen house instantly caught my eye, promising mosquito-free nights under the stars. While it may not withstand harsh weather conditions, the product lived up to its description, providing the perfect retreat during balmy evenings. However, Mother Nature had her own plans, and a fierce storm in New England put our screen house to the test. Despite the frame buckling under the pressure, Quictent's unparalleled customer service truly shined. Without hesitation, they promptly dispatched all the necessary replacement parts, salvaging our outdoor haven in no time. This experience not only showcases the durability and reliability of Quictents' products but also underscores their unwavering commitment to customer satisfaction. I wholeheartedly endorse their products, knowing that behind each purchase lies a team dedicated to going above and beyond for their customers. Thank you, Quictents, for turning a potential disaster into a testament of your exceptional service.
D Duane Schultz
1354 days ago

Unparalleled Support and Exceptional Service

Having encountered a series of challenges with finding replacement parts for our damaged pop-up, we were on the verge of giving up hope until we came across Quictents.com. Our previous attempts had been met with frustration, with representatives unable to assist us due to our lack of specific information. Enter Cicely, a beacon of light amidst our struggles. We explained our predicament to her, including the hurdles we faced, and she went above and beyond to ensure we received the assistance we needed. Cicely's unwavering support and dedication made all the difference, restoring our faith in customer service. Thanks to Cicely's exceptional service, we were able to place our order with ease and confidence, finally securing the replacement parts we needed. The level of care and personalized attention we received from her was truly unparalleled. Our experience with Quictents.com was not just about obtaining the required items; it was a testament to the power of outstanding customer support. Cicely's professionalism and genuine concern for our situation transformed what could have been a frustrating ordeal into a positive and memorable interaction. We cannot express enough gratitude for Cicely's efforts and the overall stellar service provided by Quictents.com. This experience has not only resolved our immediate issue but has also left a lasting impression of trust and satisfaction. We are truly grateful for the exceptional support we received, and we wholeheartedly recommend Quictents.com to anyone in need of quality products and unmatched customer care.
M Mark
1362 days ago

Turning Frustration into a Valuable Lesson: A Genuine Review of Quictents.com

I recently navigated my way through the purchasing process on Quictents.com, hoping to set up a 10x20 greenhouse in my backyard. Unfortunately, what awaited me was a series of challenges that tested my patience and left me feeling disheartened. The products, predominantly sourced from China, displayed poor quality and came with instructions that were more of a hindrance than a help. The ambiguous drawings and lack of clarity made the assembly process a daunting task, requiring me to rely heavily on guesswork. To compound matters, an incorrect part was included in my package, prompting a replacement request. Regrettably, a week later, the awaited replacement part remained elusive, leaving my partially assembled greenhouse stranded outdoors. The lackluster customer support further added to my disappointment, painting a bleak picture of the overall experience with Quictents.com. One of the most disheartening realizations was the non-returnable nature of the greenhouse, a bitter pill to swallow considering the challenges encountered during assembly. The thought of repackaging the product seemed like an insurmountable task, leaving me feeling trapped with a subpar purchase. Despite the setbacks and frustrations faced, this experience has taught me a valuable lesson in conducting thorough research before making online purchases. It has underscored the importance of scrutinizing product quality, assembly instructions, and customer support policies to avoid finding myself in a similar predicament in the future. In conclusion, while my interaction with Quictents.com may have been marked by disappointments and setbacks, I choose to view it as a learning opportunity. Through sharing my experience, I hope to caution others against overlooking the finer details when making online purchases and empower them to make informed decisions.
E Eric Matheny
1363 days ago

Unmatched Quality at an Unbeatable Price!

Upon stumbling across Quictents.com, I was hesitant at first. However, after purchasing their tent and putting it to the test, I am thoroughly impressed! Not only was the assembly a breeze - thanks to the straightforward instructions - but the customer service was top-notch, offering a friendly touch that is rare to find nowadays. The delivery time was another pleasant surprise, receiving my item promptly within 4 business days of ordering. While I wouldn't recommend it for daily use, for occasional adventures and gatherings, this tent exceeded my expectations and proved its durability. If you're looking for a reliable tent that doesn't break the bank, look no further than Quictents.com. This purchase has definitely been a game-changer for me, and I can't recommend it enough!

Introduction

Quictents.com is a reputable online retailer that specializes in a wide range of outdoor products, specifically tents and canopies. With a user-friendly website and a diverse selection of high-quality products, Quictents stands out as a reliable choice for individuals and businesses looking for durable and functional outdoor shelters.

Pros and Cons

  • Pros:
    1. Extensive product selection: Quictents offers a wide variety of tents and canopies, ranging from party tents to carports, ensuring that customers can find the perfect shelter for their specific needs.
    2. High-quality products: Quictents prioritizes product quality, ensuring that all their tents and canopies are made using durable materials, ensuring longevity and reliability.
    3. Competitive pricing: Quictents offers affordable prices without compromising on the quality of their products, making them a cost-effective option for customers.
    4. Excellent customer service: Quictents places great emphasis on customer satisfaction and provides prompt, friendly, and knowledgeable support throughout the purchasing process.
    5. Fast shipping: Quictents prioritizes efficient shipping, ensuring that customers receive their orders in a timely manner.
  • Cons:
    1. Limited offline availability: Quictents primarily operates online, which may be inconvenient for customers who prefer to physically examine products before purchasing.
    2. Occasional stock shortages: Due to high demand, certain popular products may be temporarily out of stock, leading to potential delays in order fulfillment.

User Experience

The Quictents website offers a seamless user experience, with a clean and intuitive design that allows for easy navigation. Customers can quickly browse through various categories, view detailed product descriptions, and make informed purchasing decisions. The website is mobile-friendly, ensuring accessibility for users on different devices.

Pricing and Value for Money

Quictents provides customers with competitive pricing across their product range while maintaining a high standard of quality. The value for money offered by Quictents is exceptional, with sturdy construction, durable materials, and long-lasting performance. Customers can confidently invest in Quictents' products, knowing they are getting reliable outdoor shelters at affordable prices.

Customer Service

Quictents prioritizes excellent customer service, with a dedicated support team that promptly assists customers with any inquiries or concerns. Whether through email, phone, or live chat, their knowledgeable and friendly staff ensures a positive and personalized experience. Quictents also provides detailed product guides and FAQs, offering additional support to customers.

Product Quality and Selection

Quictents maintains a high level of product quality, manufacturing their tents and canopies using premium materials that are resistant to weather conditions. They offer a diverse selection of sizes, styles, and designs, catering to a wide range of outdoor shelter needs. From small pop-up tents to large storage shelters, customers can find products suitable for camping, events, agriculture, and more.

Website Usability

The Quictents website is designed to be user-friendly, making it easy for visitors to find the products they need. Clear categorization, detailed product descriptions, and high-resolution images aid in decision-making. The checkout process is also efficient, with secure payment options and transparent shipping information provided.

Returns and Exchanges

Quictents has a straightforward returns and exchanges policy. If customers receive a damaged or defective product, or are unsatisfied with their purchase, they have a specified period to initiate a return or exchange. However, it is important to carefully review the return policy and contact customer service for guidance on specific cases.

Promotions and Discounts

Quictents offers regular promotions and discounts on their products, providing customers with the opportunity to save money. These promotions can be found on their website or by subscribing to their newsletter. In addition, they occasionally offer exclusive discounts to loyal customers or during special occasions.

Reputation

Quictents has built a solid reputation as a reliable provider of outdoor tents and canopies. With numerous positive customer reviews, they have demonstrated their commitment to providing high-quality products and excellent customer service. Their dedication to customer satisfaction has been recognized by industry experts and has contributed to their overall positive reputation.

Payment Options

Quictents accepts a variety of payment options, including major credit cards, PayPal, and other secure online payment methods. This flexibility allows customers to choose the payment option that is most convenient and secure for them.

Loyalty Programs

While Quictents does not currently offer a formal loyalty program, they often show appreciation to their repeat customers by providing exclusive discounts and special offers. By subscribing to their newsletter, customers can stay informed about upcoming promotions and loyalty rewards.

Customer Reviews

Customer reviews and testimonials play a vital role in shaping the reputation of Quictents. Their website prominently displays customer reviews for each product, providing potential buyers with valuable insights into the experiences of previous customers. Quictents actively encourages customers to leave honest reviews, ensuring transparency and helping future customers make informed decisions.

Community Involvement

Quictents actively engages with their community by supporting outdoor enthusiasts, event organizers, and agricultural communities. Whether through sponsorships, collaborations, or educational initiatives, they strive to contribute positively to the outdoor community and create lasting relationships with their customers.

Shipping and Costs

Quictents offers efficient shipping services, ensuring that customers receive their orders in a timely manner. The shipping costs are calculated based on the weight and dimensions of the products, as well as the shipping destination. Customers can view the estimated shipping costs during the checkout process, allowing them to make informed decisions before finalizing their purchase.