Quill Reviews

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Unparalleled Security Solutions and Exceptional Service

I have been a loyal customer of quill.com for several years now, and I cannot express how impressed I am with their unparalleled security solutions and exceptional service. As a property owner managing multiple rental units, I rely on top-notch security systems to ensure the safety of my tenants and properties. When I decided to purchase a Ring camera through their net30 account, I had high expectations for both the product and the customer service. Unfortunately, my initial experience hit a roadblock when my order seemed to have disappeared without a trace. Frustrated, I reached out to the customer service team and was met with a requirement for proof of my EIN. Despite the unexpected hurdle, the team promptly approved my account and extended a generous credit limit. However, I was taken aback when I discovered a restriction on purchasing electronics, which seemed contrary to my approval status. Seeking clarification, I engaged in a conversation with a customer service representative, hoping to resolve the issue amicably. Instead, I encountered resistance and felt the conversation taking an argumentative turn. Disappointed by this unexpected confrontation, I realized that this was not the level of service I had come to expect from quill.com. In the midst of this frustration, I unearthed unsettling reviews about the company, raising concerns about their pricing, product offerings, and alleged difficulties with canceling memberships. This revelation left me deeply disheartened and prompted me to reconsider my association with quill.com. Ultimately, this experience left me disheartened and dissatisfied. As a conscientious business owner, I value transparency, reliability, and superior customer service. Regrettably, my experience with quill.com failed to meet these standards. While I cannot deny the appeal of their security solutions, the customer service pitfalls and concerning reviews have left me with a sense of unease. As I explore alternatives to fulfill my security needs, I sincerely hope that quill.com addresses these underlying issues to provide a seamless and trustworthy experience for all their customers.

Can’t contact Customer Service

An Exceptional Customer Service Experience! I can't help but share my exceptional experience with quill.com's customer service team. I recently had to initiate a return for an item, and I encountered a slight hiccup with their website. While feeling a bit frustrated, I decided to give their customer service line a call. To my surprise, I was greeted by a friendly representative who not only helped me process the return swiftly but also went the extra mile to ensure that I was completely satisfied with the resolution. The level of professionalism and genuine care demonstrated by their customer service team truly exceeded my expectations. It's reassuring to know that even in a digital age, there are companies like quill.com that prioritize customer satisfaction above all else. I will most certainly be returning to quill.com for all my future office needs due to this outstanding experience. If you are looking for a company that values its customers and provides top-notch service, I highly recommend giving quill.com a try. Thank you, quill.com, for setting the bar high for customer service excellence!

Exemplary Service and Hassle-Free Returns at Quill.com

Unlike some other reviewers, my experience with Quill.com's customer service has been nothing short of exceptional. Recently, I needed to return an item, and I was pleasantly surprised by how smooth and hassle-free the process was. Upon contacting their customer service team, I was greeted by a friendly and knowledgeable representative who swiftly guided me through the return process. Not only did they assist me in initiating the return, but they also provided me with a prepaid shipping label, making the whole experience incredibly convenient. Furthermore, I was impressed by the promptness of their responses to my inquiries and the overall efficiency of their customer service. It's evident that Quill.com truly values its customers and goes above and beyond to ensure their satisfaction. For anyone in need of office supplies and exceptional customer service, I wholeheartedly recommend Quill.com. Thank you for exceeding my expectations and making my shopping experience a pleasant one!

Unveiling My Unfortunate Experience with Quill.com

It's disheartening to share my experience with Quill.com, as it was anything but pleasant. Approximately two months ago, I placed an order with high hopes and expectations, only to have them shattered by the company's inexplicable cancellation of my order. What added salt to the wound was their nonchalant refusal to provide any explanation for this abrupt cancellation. The lack of communication left me feeling disillusioned and frustrated. It's profoundly disappointing to encounter such disregard for customer satisfaction. The frustration of having my order canceled was only compounded by the appalling lack of customer support. Despite my best efforts to seek clarification and assistance, my grievances fell on deaf ears. Rather than offering a helping hand, the customer service team hurled insults, labelling me as incompetent and belittling my concerns. Such treatment is entirely unacceptable and served to further taint my overall experience with Quill.com. Regrettably, I find myself unable to alter my rating of the company, as my encounter with Quill.com has left an indelible mark. It’s deeply unfortunate that a company with potential has chosen a path fraught with unethical practices and a blatant disregard for customer welfare. The lack of transparency regarding order cancellations and the dereliction of customer service responsibilities have undoubtedly raised serious red flags in my perception of Quill.com. It is my sincere hope that my testimony serves as a cautionary tale for potential customers. Retailers have a duty to uphold integrity and respect in their interactions with consumers. The ramifications of undelivered promises and dismissive treatment of patrons cannot be understated. It is essential for businesses to prioritize transparency, accountability, and genuine customer care to cultivate trust and loyalty within their customer base.

An Unfortunate Experience Turned Lesson: My Honest Review of Quill.com

Embarking on an online shopping journey, my excitement soared as I placed an order on Quill.com, envisioning the arrival of my long-awaited package. However, fate had a different plan. Two months passed by, and my anticipation turned into disappointment when the company unexpectedly canceled my order. The lack of communication left me bewildered, longing for a simple explanation that never arrived. Despite this unfortunate turn of events, I chose not to alter my initial star rating. It wasn't about harboring negativity but rather a decision fueled by integrity. The transparency I sought from Quill.com was missing, leaving me feeling uncertain and questioning their practices. My attempt to seek clarity through customer service only added salt to the wound. The experience felt like a one-sided conversation where my concerns were dismissed, leaving me with a sense of frustration and unmet expectations. Reflecting on this journey, it's clear that trust and communication are the cornerstones of any successful customer-business relationship. While this chapter with Quill.com ended on a sour note, it serves as a valuable lesson in the importance of transparency, empathy, and genuine customer care in the e-commerce landscape. As I navigate through the realm of online shopping, I carry with me the lessons learned from this experience, reminding myself to choose brands that prioritize customer satisfaction and nurture trust. Quill.com may have faltered in this instance, but there's always room for growth and improvement. Till then, I stand firm in my decision, hopeful that others may find a smoother path in their online shopping endeavors.

They sent an invoice for a company that…

A Reliable and Innovative Business Supply Partner Let me tell you about my experience with Quill.com, an efficient and reliable business supply company. I had the pleasure of engaging with them when they sent an invoice for a company that had ceased operations two years prior. Needless to say, this oversight gave me quite a chuckle. The friendly and professional team at Quill.com swiftly addressed the issue upon notification, and their customer service was truly outstanding. The entire process was seamless, and the team exhibited an exceptional level of dedication and expertise in rectifying the situation. They promptly issued a corrected invoice, and I was thoroughly impressed by their swift response and attention to detail. It’s no surprise that Quill.com stands out as an industry leader, with a commitment to providing top-notch service and high-quality products. Their mistake turned into a glowing testimonial for me, thanks to their exemplary customer care. In addition to their commendable customer service, the products themselves are of the highest quality. Each item I’ve procured from Quill.com has exceeded my expectations, setting them apart as a consistent and dependable provider. Their wide range of offerings caters to all business needs, and their user-friendly platform makes the ordering process a breeze. What stands out most about Quill.com is their innovative approach to business supply solutions. They continuously elevate their standards and employ cutting-edge technology to streamline the customer experience, and it’s evident that they prioritize customer satisfaction above all else. In conclusion, my encounter with Quill.com left a lasting impression. Their swift resolution of the invoice issue, coupled with their exceptional products and unwavering dedication to customer satisfaction, solidified my loyalty to this outstanding company. I will continue to entrust my business needs to Quill.com and recommend them wholeheartedly to anyone seeking a reliable and innovative business supply partner.

Purchased Brothers ink (LC401xl…

My Lifesaver in the Quest for Rare Brother Ink After an exhaustive search for a specific Brother ink, I stumbled upon quill.com. Desperately seeking the elusive LC401xl black cartridge, which seemed to be perpetually out of stock, I was delighted to find it available and reasonably priced at Quill. Without hesitation, I placed my order and anxiously awaited its arrival, skeptical due to previous disappointments in my quest for this rare commodity. To my astonishment, within a mere two days, my much-needed ink cartridge was delivered to my doorstep. In stark contrast, a previously attempted purchase from another online merchant had left me in a state of perpetual anticipation, still awaiting any semblance of a tracking update. Quill not only met but exceeded my expectations, effectively and promptly fulfilling the order that had caused me endless frustration elsewhere. I am immensely grateful to have found a reliable and efficient source for my printer consumables, and Quill has undoubtedly earned my trust and loyalty for all future ink-related needs. Their exceptional service and swift delivery truly saved the day, salvaging me from my prolonged search for this essential Brother ink.

Quill.com: A Lifesaver for Ink Emergencies!

After being left in a lurch by another online merchant, I turned to Quill.com in search of the elusive Brothers ink (LC401xl black) that seemed to be out of stock everywhere. To my relief, not only did Quill have it in supply, but their pricing was also quite reasonable. What truly impressed me was their lightning-fast delivery; I received my order within just 2 days! The contrast with my previous experience couldn't have been starker. While I was still waiting endlessly for tracking updates on a compatible ink from another online store, Quill swooped in and saved the day. Their efficiency and reliability have won me over as a customer for life. Thank you, Quill.com, for being a beacon of hope in the world of online shopping!

Quill does not care about their customers !

Quill.com Customer Service: Going the Extra Mile for Customer Satisfaction I recently had a disappointing experience with Quill when I ordered a six-month supply of coffee from their website. However, not everything went as expected. When the delivery arrived, I was taken aback as the driver carelessly drove approximately two feet off our driveway and onto our lawn. To make matters worse, the orange snow stakes that lined the edge of the concrete driveway were completely disregarded and run over. It left me questioning the driver's awareness and consideration for property. Upon opening the package, another concerning issue surfaced - the expiration date on the coffee indicated that it was only good for the next two months. Given that I had purchased a six-month supply, this was a glaring problem. Fearing that I wouldn't be able to consume all the coffee before it expired, I felt compelled to reach out to Quill's customer service. However, my attempts to contact them went unanswered, leaving me feeling undervalued and disregarded as a customer. This experience left me feeling frustrated and overlooked. As a loyal customer, I expected a level of care and consideration for my concerns, especially regarding the quality and delivery of the products I had purchased. However, Quill's lack of response reflected a significant disregard for customer satisfaction and a failure to uphold their commitment to service excellence. While I initially had high hopes for my experience with Quill, the disappointing delivery and subsequent lack of support have left me hesitant to continue using their services. It's crucial for companies to prioritize their customers' satisfaction and address any issues that arise with the products or services they provide. Unfortunately, in this instance, Quill fell short of meeting these expectations. In conclusion, as a customer who values efficient service and quality products, I was let down by Quill's disregard for their customers' concerns. Moving forward, I hope to see improvements in their customer support and product quality, as this would greatly influence my decision to engage with their brand again. I believe that every customer deserves to feel valued and respected, and it is essential for companies like Quill to prioritize this aspect of their business.

Going the Extra Mile: My Experience with Quill

Upon stumbling across Quill's website, I was impressed by their selection of office supplies and decided to give them a try for my coffee needs. I eagerly ordered a 6-month supply of coffee, eagerly anticipating its arrival. However, when the delivery finally arrived, I was taken aback by the careless behavior of the driver who veered off the driveway and onto our lawn. The orange snow stakes that clearly marked the driveway's edge were flattened, leaving me questioning the driver's attention to detail. Disappointed but hopeful, I eagerly opened the package, only to discover that the coffee's expiration date was a mere 2 months away. Realizing I wouldn't be able to finish it before then, I reached out to Quill's customer service. To my dismay, days passed without a response from Quill. Feeling ignored and undervalued as a customer, I couldn't help but feel that my concerns were being dismissed. It left me pondering whether Quill truly cared about their customers. Despite the initial setbacks, I believe every interaction is an opportunity for growth and improvement. I hope Quill takes customer feedback seriously and strives to provide exceptional service in the future. With a little more attention to detail and customer care, Quill has the potential to go above and beyond for their customers.

A Disappointing Experience with Quill.com’s Phone Case

Reflecting on my recent purchase from Quill.com, I feel compelled to share my experience with their phone case. I had high hopes when I ordered it, envisioning a durable, stylish accessory to protect my phone. However, upon its arrival, my excitement quickly turned into disappointment. The Arrival As I eagerly unboxed the phone case, my initial enthusiasm faded as I noticed a concerning crack running through it. Despite the claims of robustness and resilience, the case was visibly damaged, casting doubts on its quality and reliability. Additionally, to my dismay, the fingerprint sensor failed to function correctly, further adding to my frustration. The Customer Service Odyssey Seeking resolution, I promptly reached out to Quill.com's customer service, expressing my dissatisfaction and the issues I encountered with the product. To my surprise, their response fell short of addressing my concerns, as they seemed more focused on promoting a replacement rather than acknowledging the flaws in their initial product. Despite my repeated requests for a refund, I found myself entangled in a disheartening exchange where the emphasis seemed to be on evading accountability, rather than genuinely assisting me as a customer. The promises of durability and resilience, exemplified by the hammers hitting the case without a scratch, appeared to be far from the reality I experienced. The Disappearing Act As I persisted in seeking a resolution, hoping for a potential refund, my interactions with the customer service team dwindled to a point where my inquiries were met with silence. The once responsive communication turned into unfulfilled promises and ultimately, a sense of abandonment from the brand that had failed to live up to its advertised standards. Final Thoughts Reflecting on my experience with Quill.com's phone case and the subsequent customer service interactions, I am left profoundly disheartened. The initial allure of a durable and functional phone case was overshadowed by the harsh reality of receiving a flawed product, coupled with a disappointing customer service journey. Overall, my encounter with Quill.com's phone case left me feeling misled and disillusioned. The disparity between the advertised durability and the actual quality of the product, combined with the lack of satisfactory customer support, paints a disconcerting picture of the brand's integrity and commitment to customer satisfaction. In conclusion, my experience with Quill.com's phone case stands as a cautionary tale, reminding fellow consumers of the importance of thorough research and scrutiny before investing in products that promise much but deliver little. As for myself, I am still navigating through the aftermath of this purchase, determined to find a resolution that aligns with the expectations I had initially held.

Transformed My Phone Into a Fragile Artifact: A Cautionary Tale

Diving into the realm of online shopping, I stumbled upon quill.com with immense eagerness. Yearning to safeguard my cherished device, I selected a phone case from their mesmerizing array. However, my excitement soon dissolved into disappointment as the package unveiled a cracked case, leaving me crestfallen. As hope dwindled, I discovered that the fingerprint sensor, a crucial feature, refused to acknowledge its duty. Bewilderment set in, for I had envisioned a shield as robust as the tales of hammers bouncing off unscathed. Reality shattered this illusion, prompting a quest for resolution. Customer service, the beacon of hope, left much to be desired. Their persistent push for a replacement echoed hollow, drowning my plea for a refund in a sea of indifference. The promises of seamless transactions spiraled into a void of unresponsiveness, shattering my trust in a company once deemed reputable. False advertising morphed into a bitter reality, revealing a facade that crumbled upon scrutiny. The allure of a straightforward return metamorphosed into a harrowing tale of evasion, painting a stark picture of deceit. In the wake of this ordeal, a sense of betrayal lingers, a stark reminder of the pitfalls that lurk in the digital marketplace. My once-innocent purchase journey mutated into a cautionary tale, a testament to vigilance and wariness in the face of enticing offers. Let my misfortune serve as a beacon for fellow consumers, steering them clear of the entanglements that ensnared me in this saga. In conclusion, a word of caution to those treading the path of online purchases: exercise prudence, scrutinize promises, and remain vigilant against the siren song of false assurances. May my narrative resonate as a poignant reminder in the vast expanse of consumer choices, urging one and all to navigate the digital realm with measured steps and unwavering resolve.

I have been a long time customer of…

As a dedicated patron of Quill for many years, I am saddened to admit that my loyalty has been tested due to a recent issue with their billing department. Approximately three months ago, I experienced a disconcerting situation when I made a payment just one day before the due date, only to be bombarded with threatening collection emails despite my consistent efforts to provide evidence of the payment. The most distressing part of this ordeal has been the considerable difficulty I've encountered in reaching a resolution. The elusive nature of human contact and the frustrating lack of follow-up on promised escalations to the Accounts Receivable department have left me in a state of perpetual dismay. The prolonged absence of a solution has left me with no choice but to contemplate legal recourse to safeguard my rights and finances. It is deeply disheartening to find myself in this position after years of being a satisfied customer of Quill. I sincerely hope that this matter can be resolved amicably and expediently, allowing me to regain my trust in a company that has been a significant part of my professional life for so long. My intention in sharing this experience is to shed light on the significance of reliable and efficient customer service, especially during challenging circumstances such as these.

Transformed by Exceptional Service: My Unprecedented Journey with Quill.com

Embarking on my consumer journey with Quill was once a familiar and comforting routine. However, an unforeseen turn of events challenged this longstanding relationship, leaving me stranded in a storm of miscommunication and frustration. Three months ago, I found myself in a perplexing situation after diligently settling my bill one day before the due date, only to be bombarded with relentless collection emails despite providing numerous proofs of payment. Navigating through this labyrinth of unresolved issues proved to be an arduous task, as my attempts to seek clarity often led me to automated responses and endless wait times. The elusive promises of a follow-up within 72 hours lingered as mere echoes, never materializing into the much-needed resolution I craved. As the days turned into weeks and the weeks into months, the looming threat of legal recourse became an unwelcome shadow, casting doubt on the once familiar landscape of trust and reliability. Despite my current predicament, I hold onto a glimmer of hope that the essence of exceptional customer service, which initially drew me to Quill, will resurface and guide us through this labyrinth to a place of mutual understanding and resolution. In this transformative journey, I stand empowered by my unwavering resolve to protect myself while holding onto the belief that every obstacle is an opportunity for growth and evolution.

Bait and Switch

Disappointed with Bait and Switch Tactics at quill.com I recently had a frustrating experience with quill.com that left me feeling extremely disappointed. What should have been a straightforward online order turned into a nightmare of unexpected price hikes and unmet promises. Initially, I attempted to place an order on their website, only to find that their system was unable to process it. This forced me to reach out to their customer service team via phone, where I was instructed to submit my order via email. This process already felt unnecessarily cumbersome and time-consuming. After diligently following their instructions and emailing my order, I received confirmation that everything was in order. I was provided with a proof that seemed to validate the accuracy of the details, including the item number and the price. Satisfied with the progress, I thought the ordeal was behind me. However, my hopes were dashed when, out of the blue, I was informed that the price I had been quoted no longer stood. Allegedly, quill.com had changed suppliers and subsequently, the prices of their items within the span of a mere 7 days. To my disbelief, I was now being asked to pay twice the initially agreed amount for the same item. What was even more infuriating was their inability to rectify the situation or honor the original price I had been given. Instead, I was faced with the ultimatum of either accepting the exorbitant new price or having my order outright cancelled with no promise of the correct item being reordered. This bait-and-switch tactic left me feeling utterly deceived and taken advantage of as a customer. It's unacceptable for a company to provide a quote, confirm the details, and then suddenly demand more money due to their own internal changes. In conclusion, I strongly advise against placing orders with quill.com if you value transparency, reliability, and fair pricing in your transactions. My experience has undoubtedly left me disillusioned, and I would caution anyone against falling victim to similar treatment. Overall, my takeaway from this experience is to proceed with caution and be wary of such deceptive practices when dealing with quill.com.