Quill User Reviews

Introduction

Quill.com is a one-stop-shop for all your office and school supplies needs. The website was established in 1956 and has since been providing quality products to its customers. Quill.com offers a vast range of office supplies, furniture, machines, cleaning supplies, and school supplies. The website is user-friendly, making it easy to navigate and find what you need. Their competitive pricing and variety of products make them a go-to online store for many businesses and individuals.

Pros and Cons

Pros:

• Huge selection of products at competitive prices
• User-friendly website and easy ordering process
• Free shipping on orders over $45
• Quality products from reputable brands
• Multiple payment options including credit cards, PayPal, and financing.

Cons:

• Shipping charges can be high for orders under $45.
• Limited international shipping options

User Experience

Navigating the Quill.com website is easy thanks to their user-friendly interface. The site is organized into several categories, making it easy to find what you need—whether you’re shopping for office supplies, furniture, or school supplies. Additionally, Quill.com offers a powerful search engine that helps you quickly find what you're looking for. The ordering process on the site is seamless, and they offer a comprehensive tracking system for your package.

Pricing and Value for Money

Quill.com has competitive prices, making it an excellent value for money. They offer multiple promotions, discounts, and coupons to help you save even more. Quill.com also has a price match guarantee, and if you find a lower price for the same item, they will match it.

Alternatives

While Quill.com is an excellent choice for office and school supplies, there are other alternatives worth considering. Some of the best alternatives include Staples, Amazon, and Zoro.

Customer Service

Quill.com provides excellent customer service. They have a dedicated customer service team available to answer any questions you have. They also offer live chat, email support, and a toll-free number to contact them. Quill.com also has a robust FAQ section with answers to many common questions.

Product Quality and Selection

Quill.com sources its products from reputable brands, ensuring high quality. They offer a vast selection of products ranging from office supplies, furniture, cleaning supplies, machines, and school supplies. This makes it a one-stop-shop for all your office and school supply needs.

Website Usability

The Quill.com website is user-friendly and easy to navigate. Their site is well-organized into different categories, and the search bar helps find specific items. Additionally, the site loads fast and is mobile responsive.

Returns and Exchanges

Quill.com has a comprehensive return and exchange policy. They accept returns on most items within 30 days from the date of delivery. They also offer prepaid return labels, making it easy to return items. However, shipping charges on items returned due to buyer’s remorse will not be refunded.

Promotions and Discounts

Quill.com offers promotions and discounts regularly. Their homepage regularly features discounts and coupons, and they also have a dedicated page for current deals. Additionally, they offer time-bound flash sales, which can help you save money.

Reputation

Quill.com has an excellent reputation in the market, thanks to its quality products and excellent customer service. The website has a 4.4/5 rating on Trustpilot, and customers frequently praise Quill.com for its fast shipping and low prices.

Payment Options

Quill.com offers multiple payment options to make it easy for you to shop. They accept all major credit cards, PayPal, and financing through Quill Credit. Financing options through Quill Credit include flexible payment terms and no annual fee.

Loyalty Programs

Quill.com does not have a dedicated loyalty program. However, they offer a QuillPoints reward program that earns you points based on your purchases. These points can then be redeemed for rewards such as technology products or home goods.

Customer Reviews

Quill.com has a dedicated section for customer reviews. This makes it easy to read what other customers have to say about products before making a purchase decision. Their customer reviews help you make informed decisions about what products to buy.

Community Involvement

Quill.com places a strong emphasis on community involvement. They have several initiatives and programs that give back to communities in need. Additionally, they offer resources and training for educators and schools.

Shipping and Costs

Quill.com offers free shipping on orders over $45. However, shipping costs can be high for orders under $45. They also provide multiple shipping options, including expedited shipping, with shipping costs varying based on the distance and speed of delivery. Quill.com does not currently offer international shipping.