R2-bike Reviews

Voted Good (5/5)

2061 Votes

20 Reviews

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In the Bike Accessories Store category

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5% users rated Terrible
0% users rated Poor
0% users rated Average
10% users rated Very Good
85% users rated Excellent
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M Mario
76 days ago

Forever Satisfied

Every time I shop at r2-bike.com, I am met with perfection. It's like they never fail to impress me. The products, the service, everything is just perfect! I can't help but be amazed every single time. Shopping here makes me feel valued and appreciated as a customer, and that's something I truly cherish. Thank you, r2-bike.com, for always exceeding my expectations!
M Mark Ott
78 days ago

Exemplary Service Delivered: A Customer’s Experience with r2-bike.com

Let me begin by saying, the service I received from r2-bike.com was truly exceptional. From the moment I landed on their website, I was impressed by the user-friendly interface and extensive range of products available. As I navigated through their selection, I found exactly what I was looking for, thanks to their well-organized categories and detailed product descriptions. Placing my order was a breeze, and I was pleasantly surprised by how quickly it arrived. The packaging was expertly done, ensuring that my items reached me in perfect condition. What truly set r2-bike.com apart, though, was their customer service. When I had a query about my order, their team responded promptly and professionally, resolving my issue in no time. I cannot recommend r2-bike.com enough. Their commitment to providing top-notch service is evident in every aspect of my shopping experience with them. For anyone looking for a reliable and customer-centric online bike store, r2-bike.com is undoubtedly the way to go.
B brian petersen
82 days ago

Unwavering Loyalty Rewarded: A Redemption Story

My journey with r2-bike.com has been one of excitement, convenience, and lately, a slight bump in the road. After encountering an issue with a product that arrived less than pristine, I felt disheartened - until their team stepped in. The gesture of a heartfelt apology and a generous voucher reignited my faith in them, prompting me to give them another chance. This time, the package was sealed, the contents intact, and functioning flawlessly, reminiscent of the excellence I had grown accustomed to over the years. Despite the hiccup, my loyalty prevailed, shaping my decision to revisit their offerings. r2-bike.com may not always be the quickest or the most budget-friendly, but their consistency in delivering reasonable service had garnered my trust. Amidst the storm of a rare glitch, their commitment to resolving the issue and making amends spoke volumes. Acknowledging that missteps occur in any business, their willingness to rectify the situation and make it right exemplified integrity and accountability. While past interactions had been seamless, this particular incident shed light on their customer service efficiency. Despite initial delays and a bit of back-and-forth communication, the eventual resolution showcased their dedication to customer satisfaction. Embracing every facet of the experience, I not only appreciated their efforts to address the issue but also acknowledged the complexities of managing expectations and maintaining quality service. Moving forward, the lessons learned from this experience transcend mere transactions - they underscore the value of reciprocal trust and goodwill. In the grand scheme of thousands spent and products acquired, the essence of a brand lies in the customer experience, the trust built, and the relationships fostered. As I reflect on my journey with r2-bike.com, I choose to focus not on the stumble, but on the graceful recovery and the enduring bond forged through challenges overcome. While the road may have been bumpy momentarily, the destination of loyalty and satisfaction remains unwavering. Throughout this trial, a silver lining emerged, transforming a negative review into a testament of redemption and unwavering loyalty.
G George
113 days ago

A Cycling Paradise: My Ongoing 5-Star Journey with r2-bike.com

Embarking on my journey as a cycling enthusiast, I stumbled upon r2-bike.com, and oh, what a find it has been! With each purchase, my faith in their excellence solidifies, earning them a permanent 5-star rating in my book. Not only do they offer top-tier products, but their prices are a dream come true for any avid cyclist. Finding both quality and affordability in one place is a rarity, but r2-bike.com has mastered this art effortlessly. From sleek new gear to essential accessories, every item I've purchased has been a gem. The seamless shopping experience and speedy delivery only add to the joy of unboxing each package from them. r2-bike.com isn't just a website; it's a haven for cycling enthusiasts seeking perfection. My ongoing journey with them is a testament to their consistency in delivering excellence, and I eagerly anticipate each future purchase with them.
L Lee P
118 days ago

Flawless Transaction, Unbeatable Savings, and a Sweet Surprise!

I recently made my first purchase on r2-bike.com, and I must say, I am beyond impressed. As someone who has dabbled in building bikes using components from various German discounters, the experience with r2-bike truly stood out. The allure of using SRAM components for my latest build led me to explore their offerings, and boy, am I glad I did! The prices I found on their website were unbeatable, making it a no-brainer for me to hit that "order" button. What really blew me away was the lightning-fast dispatch time. In a world where waiting weeks for a package to arrive has become the norm, receiving my order from r2-bike in less than a week felt like a breath of fresh air. Not only did they exceed my expectations in terms of shipping speed, but the SRAM components were all neatly packaged in their original retail boxes, at prices that typically scream "OEM." To top it all off, I was pleasantly surprised to find a pack of free Haribo included in my package. It's the little things like this that truly make a customer feel valued and appreciated. My overall experience with r2-bike has been nothing short of exceptional, and I can confidently say that I've found my go-to source for bike components moving forward. Thank you, r2-bike, for the flawless transaction, unbeatable savings, and the sweet surprise! I'll definitely be returning for future builds.
P paolo roberti
133 days ago

Unparalleled Customer Service Saved the Day

I cannot thank r2-bike.com enough for their exceptional customer assistance service. Despite encountering some initial issues with the wheels I purchased, the dedicated support from Kristopher and Michael turned my experience around completely. After having the wheels returned for free, the team efficiently and effectively resolved all the problems, leaving me completely satisfied. The rear wheel, which was initially out of true and had ceramic bearings that didn't slide well, was promptly fixed. Additionally, the discrepancy in weight was addressed, ensuring that the product matched the data provided. The level of care and attention I received from r2-bike.com truly sets them apart, and I can confidently say that they have earned a loyal customer in me.
V Vsevolod Timchenko
290 days ago

Transformed My Outdoor Adventures: A Heartfelt Testimonial for r2-bike.com

Embarking on my journey to enhance my cycling experience, I stumbled upon r2-bike.com. With great anticipation, I ordered a set of bike fenders in the peak of spring, eager to equip myself for the upcoming season. The promise of shipping by June fueled my excitement, but as the days passed and June came to a close, my heart sank as I received the news that my order faced delays, with potential updates only by September. Disappointment crept in as I yearned to hit the trails with my new gear, yet the exceptional level of customer service I received failed to match the seamless ordering process. Despite the setback, the prompt deduction from my bank account contrasted starkly with the prolonged wait for my shipment, leaving me perplexed by this discrepancy. Despite the unexpected turn of events, the quality of the product and the eagerness to elevate my outdoor adventures remain undiminished. While the delay tested my patience, the allure of exploring new terrains with reliable equipment from r2-bike.com keeps my spirits high, awaiting the day when I can finally embrace the freedom of the open road with my upgraded gear.
M Milan Koprivica
291 days ago

Unmatched Speed and Savings: A True R2-Bike Experience!

Embarking on my cycling adventures has always been a thrilling pursuit, with each pedal stroke representing a new journey. Amidst this passion, the paramount importance of reliable gear has never been lost on me. That's when I stumbled upon R2-Bike, a haven for fellow cyclists seeking not just products, but an experience. From the moment I placed my order, the promise of swift delivery was kept impeccably. The package arrived at my doorstep almost before I could finish gearing up for my next ride. The efficiency showcased by R2-Bike truly sets a new standard in the realm of online shopping. It's not just about speed; it's about respect for the customer's time and dedication to the craft. Yet, it's not only the punctuality that has earned my unwavering loyalty. The competitive pricing offered by R2-Bike, especially for high-quality tires, is a testament to their commitment to customer satisfaction. As someone who values both performance and affordability, finding a reliable source like R2-Bike has been nothing short of a revelation. Regularly returning to R2-Bike is not just a habit; it's a testament to their consistent excellence. The ease of shopping, the reliability of their products, and the unbeatable combination of speed and savings make every transaction a delight. You don't just purchase from R2-Bike; you invest in a partnership that fuels your cycling passion. In a world where efficiency and quality often seem like a trade-off, R2-Bike seamlessly blends the two into an unparalleled customer experience. For all fellow cyclists seeking not just a product, but a profound journey in itself, look no further than R2-Bike. They have not just won a customer, but a loyal advocate for their unmatched service.
T Thomas van Pul
303 days ago

Exceptional Guidance and Support: A True Gem of an Online Store!

Navigating through r2-bike.com was smooth sailing, all thanks to the outstanding sales and support team. From the moment I landed on their website to the final checkout click, their guidance was unparalleled. Their dedication to assisting customers throughout their online journey truly sets them apart. I cannot recommend this shop enough - not only do they offer a wide array of top-quality products, but they do so at incredibly competitive prices. It's a rare find to encounter a team that goes above and beyond to ensure a seamless and enjoyable shopping experience. Thank you, r2-bike.com, for exceeding my expectations and for your unwavering commitment to customer satisfaction. You've gained a loyal customer in me!
C Chopin
327 days ago

Unveiling My Ultimate Dream Ride: A Rave Review for r2-bike.com

From hesitancy to absolute delight, my experience with r2-bike.com has been nothing short of extraordinary. Seeking a super deluxe ultimate 2023 with hydraulic bottom out, a gem seemingly lost in the vast sea of options, I embarked on a journey of uncertainty. Having faced delays and frustrations with other vendors, my expectations were tempered. However, my decision to trust r2-bike.com proved to be a game-changer. Placing my order late on a Tuesday evening, I braced myself for a wait. To my sheer amazement, the product arrived promptly on a Friday of the same week, shattering all preconceived notions of online shopping efficiency. I am beyond thrilled with the seamless transaction, impeccable service, and lightning-fast delivery from r2-bike. Their dedication to customer satisfaction is evident in every aspect of their operation. It's not just a purchase; it's an experience I wholeheartedly recommend to every individual on this planet. Thank you, r2-bike.com, for making my cycling dreams a reality in record time. Your commitment to excellence has left an indelible mark on my heart and my ride.
K Kasper Berggren
379 days ago

Above and Beyond: Unmatched Service Every Time

Embarking on my mountain biking journey, I discovered the treasure trove that is r2-bike.com. Over the years, I have frequented their website several times to procure essential MTB parts, and without fail, their service has exceeded all expectations. Each transaction was not just a mere exchange but a testament to their unwavering commitment to excellence. The team at R2-bike.com showcased unparalleled dedication in ensuring that every purchase was seamless and satisfactory. From the user-friendly interface of their website to the prompt delivery of top-notch MTB parts, their attention to detail was truly commendable. Having experienced firsthand the convenience and reliability of R2-bike.com, I wholeheartedly endorse them for all your cycling needs. Their consistency in providing exceptional service sets them apart in the realm of online bike shops. Trust me; your next purchase with R2-bike.com will be nothing short of extraordinary.
G Garreth
392 days ago

Unmatched Excellence at r2-bike.com

Embarking on my search for a reliable bike shop post-Brexit challenges, I stumbled upon r2-bike.com - a true game-changer. This hidden gem not only met my expectations but surpassed them with flying colors. The comprehensive selection of components catered to my every biking need, showcasing their commitment to quality and variety. What truly sets r2-bike.com apart is their exceptional customer service. Despite the tumultuous times, their exclusive prices remained unbeatable, making every purchase a satisfying deal. The swift delivery and meticulous packaging highlighted their dedication to customer satisfaction, leaving no room for disappointment. As I look towards the future, r2-bike.com has undoubtedly secured a loyal customer in me. The seamless experience and top-notch service ensure that my biking adventures are supported by nothing but the best. Kudos to the team for consistently delivering excellence - here's to many more successful rides ahead!
P Pelle
403 days ago

Nice costs they usually have every part

My evaluate for r2-bike.com Nice costs they usually have every part. Fast deliveries (2 days from Germany to Sweden). Finest on-line bike retailer!
J James Perkins
427 days ago

Exemplary Customer Service and Timely Delivery – A Game-Changer Experience!

I cannot commend r2-bike.com enough for their swift response to my inquiry regarding the elusive etap Axs wireless blips. Not only did they promptly address my question, but they also exceeded my expectations by delivering the item in record time. In a market where other companies fell short, r2-bike.com truly stood out with their exceptional service. Thank you for a seamless and efficient shopping experience that has set a new standard for customer satisfaction.
H Hugh Wilson
428 days ago

Unmatched Service and a Sweet Surprise – My Experience with r2-bike.com

When I needed specific bike parts that were nowhere to be found in the UK, I turned to r2-bike.com for help, and I am beyond impressed with the service I received. Not only did they swiftly deliver the parts from Germany, but they also went above and beyond by including not just one, but TWO packs of Haribo sweets in the package! This thoughtful gesture truly made my day and showcased their attention to detail and customer care. The speed of the postage was remarkable, and the extra touch of the Haribo packs was a delightful surprise that set r2-bike.com apart from other online stores. It's the small details like these that make a big difference in customer experience and loyalty. Needless to say, I will definitely be a returning customer and will wholeheartedly recommend r2-bike.com to anyone in need of bike parts and exceptional service. Thank you for exceeding my expectations and brightening my day with your outstanding service!

Introduction

R2-bike.com is an online store that caters to the needs of cycling enthusiasts by offering a wide range of bicycle components, accessories, and apparel. With a user-friendly interface, an extensive selection of products, and a commitment to excellent customer service, R2-bike.com has positioned itself as a trusted destination for cyclists around the world.

Pros

  • Extensive product selection: R2-bike.com offers a vast array of bicycle components, accessories, and apparel from renowned brands, ensuring that customers can find everything they need in one place.
  • Competitive pricing: The website offers competitive prices, allowing customers to get quality products at affordable rates.
  • User-friendly experience: R2-bike.com features a well-designed and intuitive website, making it easy for customers to navigate through their product catalog and find the items they are looking for.
  • Dedicated customer service: The R2-bike.com team is committed to providing exceptional customer service, promptly addressing queries, and ensuring customer satisfaction.

Cons

  • Limited customization options: While R2-bike.com offers a wide range of pre-built bicycle components, customization options may be limited for those seeking highly specific specifications.
  • Relatively high shipping costs: Some customers may find the shipping costs to be slightly higher compared to other online stores.

User Experience

R2-bike.com prioritizes user experience by offering a seamless shopping journey. The website allows customers to easily search for products, filter results, and compare options. The detailed product descriptions and high-resolution images enable customers to make well-informed purchasing decisions. Additionally, the intuitive checkout process and secure payment options enhance the overall user experience.

Pricing and Value for Money

R2-bike.com offers competitive pricing on its extensive range of products. While prices may vary depending on the brand, quality, and specificity of the item, customers can generally expect to find fair and reasonable costs. The store also frequently provides promotions and discounts, further adding value for money.

Customer Service

R2-bike.com places a strong emphasis on customer service. Their dedicated support team promptly responds to customer inquiries, offering solutions, and ensuring customer satisfaction. Whether it's assistance with product selection, order tracking, or after-sales support, customers can rely on R2-bike.com for excellent service.

Product Quality and Selection

R2-bike.com sources its products from reputable brands known for their quality and durability. Customers can expect products that meet or exceed their expectations. The store carefully curates its selection, ensuring that only reliable and high-quality components, accessories, and apparel are available to customers.

Website Usability

The R2-bike.com website boasts a sleek and user-friendly design. The intuitive navigation menu enables customers to easily find the desired product categories. The search functionality and product filters further enhance usability, allowing customers to quickly refine their options. The website's fast loading times and optimized performance contribute to an enjoyable shopping experience.

Returns and Exchanges

R2-bike.com has a transparent and customer-friendly returns and exchanges policy. If customers are not satisfied with their purchase, they can return or exchange the item within a specified timeframe. However, customers should carefully review the website's terms and conditions to understand the specific requirements and process for returns and exchanges.

Promotions and Discounts

R2-bike.com regularly offers promotions and discounts to provide customers with additional savings on their purchases. Customers can find these deals highlighted on the website, and subscribing to the store's newsletter ensures receiving timely updates on upcoming sales and exclusive offers.

Reputation

R2-bike.com has built a positive reputation in the cycling community through its commitment to quality products and excellent customer service. Numerous satisfied customers have attested to the reliability and professionalism of R2-bike.com, solidifying its reputation as a trustworthy online retailer.

Payment Options

R2-bike.com offers a variety of secure payment options to ensure convenience and peace of mind for its customers. Customers can choose from popular methods such as credit/debit cards, PayPal, bank transfers, or invoice.

Loyalty Programs

R2-bike.com rewards its loyal customers through a loyalty program. By accumulating points with each purchase, customers can enjoy exclusive benefits such as discounts and special offers on future orders.

Customer Reviews

Customer reviews play a vital role in helping visitors make informed decisions. R2-bike.com prominently displays customer reviews on its website, allowing potential buyers to gauge the quality and performance of products through the experiences of other cyclists.

Community Involvement

A cycling-oriented online store, R2-bike.com actively engages with the cycling community through various channels. The company sponsors local cycling events, supports community initiatives, and collaborates with cycling clubs and organizations, fostering a sense of community and promoting the sport.

Shipping and Costs

R2-bike.com offers worldwide shipping, ensuring cyclists from different regions can access their products. However, shipping costs may vary depending on the destination and the weight of the package. While the shipping costs might be slightly higher compared to some competitors, R2-bike.com strives to provide reliable and timely deliveries. In conclusion, R2-bike.com is an online cycling store that excels in providing a seamless user experience, a vast selection of quality products, and excellent customer service. With competitive pricing, secure payment options, and a commitment to customer satisfaction, R2-bike.com has established itself as a reputable online destination for cyclists worldwide. Whether you're a casual rider or a passionate cyclist, R2-bike.com is a reliable platform to meet your cycling needs.