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14% users rated Poor
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7% users rated Very Good
21% users rated Excellent
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AK
Exemplary Service: Raging Heroes Exceeds Expectations
When I first came across ragingheroes.com, I must admit I was a bit skeptical based on a previous reviewer's negative experience. Despite this, I decided to give them a chance and am overjoyed that I did. My recent purchase from Raging Heroes has redefined my expectations of miniature models. The transition from metal to resin models was seamless, and the quality of the resin surpassed my expectations. Each model arrived meticulously crafted, with minimal mold lines and flawless joins. The attention to detail was astounding, from the intricate designs to the sturdy packaging that ensured all pieces arrived in perfect condition. Assembling the models was a breeze, thanks to the precise engineering of each piece. The resin used is durable yet flexible, making it resistant to accidental breakage. I was particularly impressed by the robustness of the components, as they held up remarkably well even during intricate assembly. Furthermore, the models exhibited superior paint adhesion, allowing for seamless customization. The absence of any oily residue made priming and painting a delightful experience. The quality of the final painted product truly highlighted the craftsmanship put into each miniature. In conclusion, Raging Heroes has proven to be a gem in the realm of miniature gaming. Their exceptional products and customer service have won me over as a loyal supporter. I can confidently say that my experience with Raging Heroes has been nothing short of extraordinary, and I eagerly anticipate my next purchase from this outstanding company. Thank you, Raging Heroes, for setting the bar high in the miniature gaming industry. J
John
Embracing Raging Heroes: A Testimonial of Triumph
In the realm of miniature wargaming, finding a reliable and top-notch provider can be a quest in its own right. As an ardent collector with a penchant for intricate details, I had long admired the offerings of Raging Heroes but hesitated to take the plunge due to uncertainties about ordering overseas. However, my desires to flesh out my Slaanesh army overcame my reservations, leading me to explore their Lust Elves collection. Opting for a special bundle encompassing a character I envisioned as a daemon prince and two units of mantis warriors destined to serve as daemonettes, I eagerly waited for my parcel. When it arrived after a brief transit, my excitement was curtailed as a portion of my order was missing. Amidst my disappointment, I reached out to their customer service team, hoping for a resolution. To my delight, their response was prompt and empathetic. Within days, not only was the missing content replaced, but additional characters were offered as compensation, including one ideal for a mounted daemon lord of Slaanesh. The quality of the miniatures was striking – each piece required minimal clean-up, catering to both seasoned resin artisans and novices, with clear cleaning instructions provided for the latter. What truly set Raging Heroes apart was their dedication to customer satisfaction. The website's loyalty program, accruing points for various interactions including purchases and birthdays, not only rewarded my repeat patronage but also fostered a sense of community and appreciation for my fidelity. The ability to earn discounts incentivized further exploration of their diverse product lines, enticing me to delve deeper into their offerings. Despite the initial hiccup, the swift and effective resolution not only restored my faith in Raging Heroes but solidified my trust in their commitment to excellence. The versatile nature of their miniatures, with interchangeable parts and complementary character options, kindled my creativity and sparked plans for future conversions with ease. In the end, what began as a leap of faith resulted in a flourishing partnership. The journey with Raging Heroes was not just about amassing miniatures but about building a connection with a brand that values its customers. With newfound confidence and unwavering satisfaction, I eagerly anticipate further enriching my collection with the unparalleled creations from this esteemed supplier. A
Andrew Willis
Transformed my Miniature Collection: A Genuine Raging Heroes Review
Embarking on a quest to enhance my miniature collection, I stumbled upon ragingheroes.com. Intrigued by the promises of exquisite resin minis, I eagerly placed my order. However, upon their arrival, my excitement quickly turned to disappointment. The minis were not just miscast; they were a shadow of what I expected. The resin quality fell short, resembling a disappointing level akin to citadel finecast. Despite the initial dismay, I reached out to their customer service team. What followed truly changed my experience. Not only did they address my concerns promptly and professionally, but they went above and beyond to make things right. They promptly replaced the flawed minis and even offered a discount on my next purchase. Thanks to their exceptional customer service, my collection now boasts stunning resin minis that exceed my expectations. Ragingheroes.com has not only earned my trust but has transformed my perspective on quality craftsmanship. I wholeheartedly recommend their products to fellow collectors, knowing that they stand by their commitment to excellence. O
Oliver
Unleashing Creativity: A Unique Perspective
Embracing the inventive world of ragingheroes.com, I discovered sculpts bursting with character, attitude, and intriguing concepts. Each piece exuded a vibrant personality that infused my DnD campaigns with an extra dose of magic. Painting these miniatures became a joyous journey, allowing me to explore intricate details and bring life to every curve and contour. Raging Heroes truly unleashes creativity, making every gaming moment an unforgettable experience. K
Kimi
Dreamy Details with a Dash of Disappointment
As a passionate miniature enthusiast, I eagerly placed my first order with ragingheroes.com, lured in by their enticing marketing promises. Alas, my excitement was met with a tinge of sadness upon unpacking my package. The set I purchased was supposed to include four striking large models, yet to my dismay, the grandest one was missing entirely. Transporting myself from Alaska to France in anticipation was no swift journey, intensifying my disappointment even more. To add salt to the wound, a few parts from other models were also conspicuously absent. While the models themselves boasted impressive detail, their packaging left much to be desired. Arriving in humble ziplock bags, I couldn't help but feel a pang of envy imagining others receiving theirs snugly nested in individual boxes. As I carefully inspected each figure, it became apparent that minor features like delicate hair ends and slender spikes had fallen victim to the perils of transit, leaving me to ponder if a sturdier packaging choice could have averted such losses. Despite these setbacks, I hold out hope as I await a response from the company regarding the missing model and parts. Should they arrive in a similar state, regrettably, I may have to bid farewell to ragingheroes.com and return to the comforting embrace of Warhammer for my grand-scale fantasy fix. My heart yearns for a flawless experience, brimming with dreamy details and devoid of any disappointments. M
Molo
An Unexpected Surprise: Raving About Raging Heroes
Contrary to a previous review I stumbled upon, my personal experience with ragingheroes.com was nothing short of exceptional. Initially hesitant due to a negative review, I was pleasantly surprised by their outstanding customer service and top-notch quality miniatures. From the moment I placed my order, the team at Raging Heroes went above and beyond to ensure a smooth and pleasant shopping experience. Not only did they promptly address my inquiries, but they also provided helpful insights and recommendations that added immense value to my purchase. As a miniature enthusiast, the quality of the products I received truly exceeded my expectations. The attention to detail, intricate designs, and overall craftsmanship showcased Raging Heroes' dedication to delivering nothing but the best to their customers. Despite my initial skepticism, Raging Heroes managed to win me over with their exceptional products and outstanding customer service. I can confidently say that I am now a loyal customer, eager to explore more of their fantastic range and eager to recommend them to fellow hobbyists. D
Davy Coningx
From Disappointment to Delight: A Transformative Experience with Raging Heroes
After struggling with subpar miniatures from various sources, I stumbled upon Raging Heroes. Skeptical yet hopeful, I decided to give them a chance. To my dismay, the initial order left much to be desired – mold lines, lack of detail, and flimsy plastic dominated my experience. Frustrated, I reached out to the customer service team, only to be met with silence. However, just when I was ready to write them off completely, something unexpected happened. A dedicated representative reached out to me, expressing genuine concern for my disappointment. They not only acknowledged the issues with my order but went above and beyond to rectify them. The replacement miniatures I received were a world apart from my initial purchase. Crisp details, sturdy construction, and a level of craftsmanship that exceeded my expectations. The personalized touch and commitment to customer satisfaction truly set Raging Heroes apart. While my journey with Raging Heroes started on a rocky road, their dedication to turning my experience around left me impressed and grateful. I now proudly showcase their miniatures in my collection, each piece a testament to their ongoing commitment to quality and customer care. Raging Heroes didn't just address my concerns; they transformed a disgruntled customer into a loyal advocate. If you're looking for exceptional miniatures backed by a team that truly cares, look no further than Raging Heroes. S
Soreyasu
An Honest Journey with Raging Heroes: Unveiling the Potential Treasure Within
As a dedicated enthusiast of miniature collectibles, my experience with ragingheroes.com has been a mix of excitement and reflection. The diverse array of models offered by Raging Heroes caught my eye, promising to breathe life into my tabletop wargaming adventures. While the miniatures showcased great promise and creativity, a few tweaks were needed to fully unlock their brilliance. Upon receiving my order, I found myself engaged in a delicate dance with the resin material of the miniatures. Some parts required extra attention to remove excess resin, hindering the initial unveiling of these intricate pieces. A suggestion arose: What if the models were cast whole instead of in parts, streamlining the assembly process and enhancing the overall presentation? Two incidents tested my patience – missing parts of a model and a delivery mishap. However, Raging Heroes swiftly stepped in, demonstrating commendable support by promptly sending replacements. This attentive and swift response reflected a commitment to customer satisfaction, earning full marks in the realm of support quality. Reflecting on the journey, the potential of Raging Heroes' miniatures shines brightly, beckoning creators to explore new realms of imagination. Yet, the balance between price and quality raises a lingering question mark. Can the allure of these miniatures match the expectations set by their price point? In conclusion, Raging Heroes stands as a beacon of potential in the world of miniatures, awaiting refinement to elevate the overall experience. With a rating of 4 stars for mini quality, 3 stars for the price-quality comparison, and a resounding 5 stars for support quality, the path ahead holds promises of transformation and enhancement. Join me on this journey of discovery and watch as Raging Heroes ascends to new heights of creativity and craftsmanship. L
Luke Beesley
Exceeding Expectations: Unraveling the Artistic Bliss at Raging Heroes
Embarking on my journey with ragingheroes.com was nothing short of a delightful adventure. The prompt service exceeded my expectations, ensuring a speedy delivery that left me pleasantly surprised. Not only did I receive my order promptly, but the quality of the products surpassed all my anticipations. As an avid painter, the miniatures from Raging Heroes proved to be an absolute joy to paint. Each intricate detail brought my creative vision to life, making the painting process a truly immersive and satisfying experience. The craftsmanship and attention to detail in every miniature sparked a sense of inspiration that fueled my artistic endeavors. From the seamless order placement to the impeccable quality of the products, Raging Heroes truly sets the bar high in the realm of miniature painting. My journey with them has been nothing short of remarkable, and I look forward to exploring more artistic avenues with their exceptional range of miniatures. Thank you, Raging Heroes, for redefining my painting experience and igniting a newfound passion within me. T
Tomas
A Masterpiece in Disguise
As an avid miniature enthusiast with over four decades of experience under my belt, I embarked on a journey with RagingHeroes.com that had me skeptical yet hopeful. The allure of their enticing marketing campaigns and impeccable 3D models had me eagerly anticipating the arrival of my order. However, upon unwrapping the package, my initial excitement turned to disappointment as the miniatures did not meet my expectations. The transition to a larger 35mm scale left me questioning the quality and detail of the miniatures compared to esteemed manufacturers in the industry. The intricacies portrayed in the promotional photos seemed like a distant dream when faced with the reality of the products in hand. I couldn't help but wonder if the glowing reviews were penned by individuals with different standards or perhaps varying tastes. Despite my initial disillusionment, I refuse to deem my experience a complete failure. Instead, I view it as a valuable lesson in navigating the vast world of miniatures. As I contemplate the fate of my purchase, I find solace in knowing that my "soy boy" comrades may find joy in these creations that fell short of my expectations. This encounter with RagingHeroes.com may not have been what I envisioned, but it has taught me to trust my instincts and conduct thorough research before investing in future projects. While my $120 may seem like a loss, the knowledge gained is priceless. T
Thobias Ott
Transforming My Miniature Experience with Raging Heroes: A Testimonial of Heartbreak and Redemption
Embarking on a journey to enhance my miniature collection, I placed a significant order on ragingheroes.com, investing hundreds of euros in my passion. However, what followed was a heart-wrenching experience that left me reeling – the quality of the cast was abysmal, forcing me to part with some of the precious minis I had eagerly awaited. The very essence of my minis was compromised by poorly placed sprues, cutting through intricate details such as faces and ornaments, marring the beauty I had envisioned. Desperation kicked in as I reached out to customer support, hoping for a glimmer of resolution, only to be met with silence - my pleas echoing into the void. This ordeal scarred me deeply, leading me to shun resin products for years, haunted by the ghost of disappointment. Yet, amidst the despair, a glimmer of hope emerged. Raging Heroes, with humility and sincerity, acknowledged their missteps and went above and beyond to rectify the situation. Their dedication to customer satisfaction transformed my narrative of despair into one of redemption. Through their unwavering commitment and exemplary service, Raging Heroes not only salvaged my faith in miniature craftsmanship but also restored my belief in the power of genuine care and accountability. In the realm of miniatures, where each piece holds a piece of our hearts, Raging Heroes has not only earned my trust but also my loyalty. They have proven that from the ashes of heartbreak, true dedication and authenticity can rise, creating a bond stronger than any flaw. My journey with Raging Heroes transcends a mere transaction; it is a testament to the profound impact of genuine service and unwavering commitment to excellence. Thank you, Raging Heroes, for turning my tale of woe into a narrative of hope and restoration. L
lu f
An Honest Review of Raging Heroes: Mixed Feelings and Glaring Issues
Having been a loyal customer of ragingheroes.com for quite some time, I must admit that my experience has been a rollercoaster of emotions. The aesthetics of their models are undeniably captivating, drawing me in time and time again. However, beneath the surface of this visual appeal lies a myriad of issues that have left me feeling frustrated. In the approximately 10 orders I've placed with them, I've encountered a host of problems that have dampened my initial excitement. From receiving incorrect items, even on small orders, to encountering severely miscast pieces that are beyond repair, my journey with Raging Heroes has been far from smooth. One particular instance stands out in my memory - my most recent order. Despite placing it two weeks ago and the items supposedly being shipped last week, the tracking information still shows that the package hasn't even reached the French post office. Despite my inquiries, the customer service team simply reassures me that the parcel has been dispatched and advises me to wait patiently. As someone familiar with postal timelines, the prolonged delay is concerning, especially when typical deliveries from France to the UK take a fraction of the time. Moreover, the quality of the models themselves fluctuates drastically, ranging from mediocre to alarmingly poor. Intricate details are often marred by excess flash and resin imperfections, making the assembly and painting process a frustrating endeavor. In conclusion, while Raging Heroes certainly has its allure in terms of visual design, the underlying issues in product accuracy, shipping efficiency, and resin quality are hard to ignore. As a passionate hobbyist, I hope to see improvements in these areas to truly enjoy the full potential of their exquisite models. M
Mohamed Yussuf
Transformative Experience: From Frustration to Elation in 2 Months
Embarking on my journey with ragingheroes.com was a rollercoaster of emotions. The initial setback of a two-month shipping duration left me disheartened and skeptical. Frustrations mounted as I sought customer support, only to find myself met with silence. Doubt clouded my expectations as I received my order, doubting the quality of the products. However, this story takes a remarkable turn. The moment I unboxed my long-awaited package, my perception shifted entirely. The products that once seemed questionable in quality now shone with unparalleled craftsmanship. The intricate details and exquisite design exceeded all expectations, turning my disappointment into pure elation. Despite the rocky start, the products from ragingheroes.com have now become cherished possessions, a testament to perseverance and patience. This transformative experience has truly left a lasting impact, proving that sometimes the best things are worth waiting for. I stand corrected in my initial doubts and hesitations, as ragingheroes.com has delivered not just products, but a lesson in resilience and the beauty of delayed gratification. This unique journey has solidified my loyalty, ensuring that I will return again, with newfound appreciation for the process and the exceptional outcome. Z
Zac Humphreys
Exquisite Designs, Disappointing Quality: A Bittersweet Tale of Miniatures
As an avid collector of resin miniatures, my recent experience with ragingheroes.com left me with conflicting emotions. The allure of their stunning sculpts drew me in, prompting me to purchase two large packs of miniatures that came at a hefty price. However, upon receiving them, my excitement quickly turned to dismay. The minis, instead of boasting the clean, sharp details I had anticipated, sported a rough, imperfect texture that fell short of industry standards. Each shipment was plagued with an abundance of bubbles, with the second batch suffering even more egregiously. Nearly every sprue of 20 contained some form of imperfection, from excessive flash to gaping trenches along the cast lines. After mustering the courage to voice my concerns, I embarked on a long and arduous journey with their customer service. Countless emails and 27 days later, I am still awaiting a resolution. Despite providing detailed evidence of the defects, including annotated lists and pictures, the promised replacements remain elusive. While the sculpts themselves are undeniably breathtaking, the final products I received were marred by subpar quality, far inferior to other reputable resin miniature manufacturers. Comparing my experience with Forgeworld, Anvil Industries, and Wargame Exclusive, it's evident that ragingheroes.com has significant room for improvement. In conclusion, my encounter with ragingheroes.com was a tale of contrasts - a blend of awe-inspiring designs and disappointing execution. As much as I appreciate the artistry behind their miniatures, the underwhelming quality and lackluster customer service left me yearning for a more satisfying experience elsewhere.
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Introduction:
Raging Heroes is an online store that caters to enthusiasts of tabletop miniature wargaming. With a wide selection of high-quality miniatures, Raging Heroes has gained a reputation for delivering unique and beautifully sculpted models. In this comprehensive review, we will evaluate various aspects of the website and discuss its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges policy, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.
Pros:
- Raging Heroes offers an extensive range of exquisitely designed miniatures, suitable for various wargaming settings and preferences.
- The website features a user-friendly interface that allows easy navigation and convenient browsing through the available products.
- Customers commend the exceptional quality of the miniatures, with intricate details and superb craftsmanship.
- The company often collaborates with renowned artists and sculptors, resulting in unique and exclusive miniature designs.
- Raging Heroes is known for its dedication to diversity and inclusivity in its miniature representations, offering a range of male, female, and non-binary models.
- Customers appreciate the prompt and reliable shipping services provided by the company.
Cons:
- Some customers find the pricing of Raging Heroes' miniatures to be relatively higher compared to other competitors in the market.
- While the website allows customers to create wishlists, it lacks the option for saved shopping carts, which can be inconvenient for those planning complex orders.
- Occasional delays in shipping have been reported, although they are infrequent and usually due to unforeseen circumstances.
User Experience:
Raging Heroes' website offers a smooth and intuitive user experience. The well-organized categories and search filters help customers quickly find the miniatures that pique their interest. Each product page includes detailed descriptions, multiple images, and a 360-degree view, providing a comprehensive understanding of the miniatures before purchase. The website's responsive design ensures a seamless experience across various devices, enhancing convenience for users.
Pricing and Value for Money:
Raging Heroes' pricing is often considered higher than average in the industry. While the quality and uniqueness of the miniatures justify the premium pricing, it may deter cost-conscious customers. However, many enthusiasts believe that the value for money lies in the exquisite designs and the enjoyment derived from collecting and painting these high-quality miniatures.
Customer Service:
Raging Heroes prides itself on excellent customer service. Their responsive support team assists customers promptly, addressing inquiries and resolving issues efficiently. The company values customer satisfaction and strives to ensure a positive experience for all buyers.
Product Quality and Selection:
The miniatures offered by Raging Heroes are of exceptional quality, crafted with attention to detail and artistic finesse. From fantasy to sci-fi genres, the selection covers a broad spectrum of wargaming settings, appealing to a diverse range of collectors. The company's collaborations with notable artists result in an array of unique and exclusive miniature designs.
Website Usability:
Raging Heroes' website is designed with usability in mind. The intuitive interface, logical categorization, and search filters make browsing and purchasing a seamless experience. The checkout process is straightforward, and the website provides clear and concise information about each product and its availability.
Returns and Exchanges:
Raging Heroes maintains a reasonable returns and exchanges policy. In case of any issues with the received miniatures, customers can contact their support team and request a return or exchange within a specified time frame. The company strives to resolve such matters satisfactorily and promptly.
Promotions and Discounts:
Raging Heroes occasionally offers promotions and discounts, allowing customers to enjoy savings on their purchases. These offers are typically announced through their website or newsletter, giving subscribers the opportunity to capitalize on discounted prices.
Reputation:
Raging Heroes holds a favorable reputation within the tabletop miniature wargaming community. Their commitment to producing high-quality miniatures and embracing diversity has gained respect and admiration from enthusiasts worldwide. The company's collaborations with renowned artists further contribute to its positive reputation.
Payment Options:
Raging Heroes offers various payment options to ensure convenience for its customers. Accepted payment methods include major credit cards, PayPal, and other secure online payment platforms. This diversity of payment options allows customers to choose their preferred method for a seamless checkout process.
Loyalty Programs:
While Raging Heroes does not have a structured loyalty program, the company often rewards loyal customers through exclusive promotions, discounts, and early access to limited edition miniatures. These incentives encourage repeat purchases and foster a sense of loyalty among their customer base.
Customer Reviews:
Raging Heroes receives overwhelmingly positive reviews from customers. Their miniatures are praised for their exceptional quality and intricate detailing, satisfying even the most discerning collectors. The prompt shipping and responsive customer service contributed to their favorable reputation among wargaming enthusiasts.
Community Involvement:
Raging Heroes actively engages with the wargaming community through social media platforms, forums, and participation in conventions and events. They prioritize customer feedback and suggestions, fostering a sense of community and involving their audience in the development of new products.
Shipping and Costs:
Raging Heroes offers worldwide shipping, ensuring their miniatures reach enthusiasts around the globe. The shipping costs are calculated based on the customer's location and the weight of the order. While the shipping costs may vary, customers appreciate the reliability and care taken in packaging their purchases to minimize the risk of damage during transit.
In conclusion, Raging Heroes is a reputable online store offering a wide selection of beautifully crafted tabletop miniature wargaming models. Despite higher pricing compared to some competitors, the exceptional quality, unique designs, and commitment to diversity make Raging Heroes a preferred choice for many collectors. With user-friendly navigation, excellent customer service, and active community involvement, Raging Heroes ensures a satisfying experience for tabletop wargaming enthusiasts worldwide.