RailMitra.com is a leading online food delivery platform aimed at providing quality, hygienic, and delicious food to train passengers across India. With a user-friendly interface and wide-ranging food options, RailMitra.com has become the go-to option for train travelers who want to enjoy their journey with the best in class food from different cuisines.
Pros and Cons
Pros:
- Wide-ranging food options
- User-friendly interface
- Timely delivery
- Reasonable pricing
- 24/7 customer support
Cons:
- Limited coverage area
- Some cities have a longer delivery time
User Experience
RailMitra.com provides a seamless user experience. The website is designed to cater to the specific needs of train travelers, with an easy-to-use interface, comprehensive food menus, and a simple ordering process. The platform also offers live train tracking to ensure timely delivery.
Pricing and Value for Money
RailMitra.com offers affordable and reasonable prices for its food items. The platform provides value for money with quality, hygienic, and delicious food options, along with timely delivery.
Alternatives
Other leading online food delivery platforms for trains in India include eCatering and TravelKhana.
Customer Service
RailMitra.com offers a dedicated 24/7 customer support service to assist customers with their queries, complaints, or feedback. The platform has a team of professionals who are always ready to help customers in the best possible way.
Product Quality and Selection
RailMitra.com offers a wide range of food options to choose from, including vegetarian and non-vegetarian dishes, snack items, desserts, and more. The platform ensures that all the food items are of high quality, hygienic, and delicious, providing a satisfying experience to the customers.
Website Usability
The RailMitra.com website is user-friendly and easy to navigate, with clear and concise menus and a simple ordering process. The platform also provides live train tracking to ensure timely delivery.
Returns and Exchanges
RailMitra.com does not provide any return or exchange services as the food items are non-returnable.
Promotions and Discounts
RailMitra.com occasionally offers promotions and discounts to its customers, making it more appealing to use the platform.
Reputation
RailMitra.com has a good reputation in the market, thanks to its quality food items, reasonable pricing, and dedicated customer support services.
Payment Options
RailMitra.com accepts various payment modes, including online payment through debit/credit cards, UPI, net banking, and Paytm.
Loyalty Programs
RailMitra.com does not offer any loyalty programs currently.
Customer Reviews
RailMitra.com has received many positive customer reviews on different platforms for its quality food items and timely delivery.
Community Involvement
RailMitra.com is committed to its social responsibility and has been associated with various NGOs working towards the betterment of society.
Shipping and Costs
RailMitra.com offers free delivery with orders above Rs.299. However, a nominal delivery charge of Rs.20 is applicable for orders below Rs.299. The platform has a standardized shipping policy that ensures timely delivery of food items to train passengers.
In conclusion, RailMitra.com is an excellent platform for train travelers looking for quality and hygienic food options. With its simplicity, good reputation, and value for money, Railmitra.com provides an immersive dining experience, making train journeys more enjoyable.
Review Title: Railmitra is very nice app work very…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Railmitra is very nice app work very fast. And provide you the best and hygienic food while travelling
👤
Reviewer Name: Crazy music
Review Submission Date: 2022-07-12
Review Title: I have no words to say like it's an amazing website as I ever seen in term of railway service once you use this app you will be addicted to this app
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I have no words to say like this is an amazing website I have ever seen like if you use this website once you will be addicted to this in terms of rail service you will always prefer this this website
👤
Reviewer Name: vasu dwivedi
Review Submission Date: 2022-06-29
Review Title: Great service and food quality is to…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Great service and food quality is to good ..?
👤
Reviewer Name: Amal Prakash
Review Submission Date: 2022-06-05
Review Title: Highly recommended app for ordering…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Highly recommended app for ordering food while travellingI was travelling from Patna to Pune and ordered food while travelling, the quality of food was great and got my order to my seat on time Their service is great as they also provide COD on minimum ordersI personally recommend this app for ordering food while travellingThank you.
👤
Reviewer Name: Kumar Anand
Review Submission Date: 2022-06-04
Review Title: Very nice app
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Very nice app I am using it for last two years.Customer care is also very good and give answers to your call.i am satisfied with the service they provided.
👤
Reviewer Name: Arup Halder
Review Submission Date: 2022-06-04
Review Title: Greater experience with this railmitra…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Greater experience with this railmitra app. This app was good to ordering food into our journey's and the quality was so good hygienic food this was good app.
👤
Reviewer Name: Alok Ansh
Review Submission Date: 2022-06-04
Review Title: Good platform to order food online or…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Good platform to order food online or by calling to customers support it can help to order ur food of ur choice and take pay on delivery also. Thanks railmitra .
👤
Reviewer Name: Abhishek Gaurav
Review Submission Date: 2022-05-31
Review Title: Rail Mitra is the best app when it…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Rail Mitra is the best app when it comes to traveling by train, from PNR status to live train running status, this app helps you in your entire journey. You can also order good food using this app.
👤
Reviewer Name: Manoranjan Kumar
Review Submission Date: 2022-05-31
Review Title: If you are planning to travel through…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: If you are planning to travel through train. Railmitra is a good enough tool to utilize. Doesn't matter whether it's you want to check your PNR status or looking forward to order food. This is an all in one setup.