Users Voice for Railrestro

17% users rated Terrible
0% users rated Poor
0% users rated Average
7% users rated Very Good
76% users rated Excellent
Pie Chart Review Representation for Railrestro
Railrestro Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 01 Aug 2019

Last updated by on 08 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Jul 2022 5 3 4.4 1.8 3.5 4.1
Aug 2022 5 5 4.2 2.2 3.3 3.3
Sep 2022 5 2.7 4.5 2.3 3.8 3.8
Oct 2022 5 5 4 3.6 4.2 3.7
Mar 2023 3 1 4.2 5 2.8 5
Line Chart for Rating of peer stores

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Detailed Railrestro Review by

Introduction

Railrestro.com is an online platform that offers food delivery services to passengers traveling on Indian trains. The website provides a wide range of food options from regional specialties to international cuisines.

Pros and Cons

Pros:
  • Wide variety of meal options
  • Easy to use interface
  • On-time delivery
  • Multiple payment options available
Cons:
  • Limited coverage in some areas
  • No vegetarian-only meal options available
  • Prices can be a bit high compared to other train food delivery services

User Experience

The overall user experience on railrestro.com is good. The interface is easy to navigate, and customers can easily browse through the menu and select their desired food items. The website is also optimized for mobile devices, which makes it easier for passengers to order their meals on the go.

Pricing and Value for Money

The prices on railrestro.com are slightly higher compared to other train food delivery services. However, the website offers a wide range of meal options, and the meals are usually delivered on time, which provides good value for money.

Alternatives

There are several alternative train food delivery services available in India, including TravelKhana, KhanaGaDi, and Zoop India. These services offer similar food delivery options to train passengers.

Customer Service

Railrestro.com provides excellent customer service. The website has a dedicated customer support team that is available 24/7 to assist customers with any issues they may face. Customers can contact the customer support team by phone, email, or live chat.

Product Quality and Selection

The food quality and selection are impressive. The website offers a wide range of meal options, including vegetarian and non-vegetarian options, and the meals are prepared using fresh ingredients.

Website Usability

The website is user-friendly and easy to navigate. Customers can easily browse through the menu, select their desired food items, and place orders without any hassle.

Returns and Exchanges

Railrestro.com does not accept returns or exchanges on food items, as per their policy.

Promotions and Discounts

Railrestro.com provides regular promotions and discounts to customers. Customers can avail of these discounts by using coupon codes at the time of checkout.

Reputation

Railrestro.com has a good reputation in the train food delivery industry. The website has received positive reviews from customers for its food quality, delivery speed, and customer service.

Payment Options

Railrestro.com accepts multiple payment options, including credit cards, debit cards, net banking, and cash on delivery.

Loyalty Programs

Railrestro.com does not offer any loyalty programs to customers.

Customer Reviews

Customers have generally provided positive reviews of railrestro.com. The service is praised for its food quality, on-time delivery, and customer service. Some customers have expressed concerns over the high prices.

Community Involvement

Railrestro.com has not demonstrated any involvement in community initiatives or social causes.

Shipping and Costs

Railrestro.com provides free shipping services to customers. However, the prices of food items can be a bit high compared to other train food delivery services.

Railrestro Recent User Reviews

User Rating

5 stars

38

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Reviewer Name: avinash kumar sharma

Review Submission Date: 2022-09-08

Review Title: I use railrestro app and first time
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Review Description: I use railrestro app and first time. I also use other app but railrestro is best to use easy and best provide food in train and fresh, in timely delivery.

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Reviewer Name: Rohit Choubey

Review Submission Date: 2022-09-08

Review Title: Excellent Service
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Review Description: Excellent service for train travelers. I was traveling and ordered food at Patna junction. It was from a good restaurant. The food was fresh and tasty. it is recommended for travelers who plan journey frequently. Thanks Railrestro.

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Reviewer Name: Anup Digital

Review Submission Date: 2022-09-08

Review Title: Hygienic
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Review Description: Hygienic, Fresh, Delicious, and Hassle-free way of getting food in trains to have a chill during a train journey. I was extremely satisfied with the service. In my opinion, Railrestro deserves 5+ rating.

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Reviewer Name: Rishabh

Review Submission Date: 2022-09-08

Review Title: Best Food Delivery App in Train
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Review Description: Best Food Delivery App in Train. Railrestro is the best platform to order healthy, hygenic, food in train.

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Reviewer Name: Subham Singh

Review Submission Date: 2022-09-05

Review Title: You can use this app easily
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Review Description: You can use this app easily and you can order food online in train with tasty food quality and quantity perfect with best price??..My journey was from Amritsar to Patna and its experience was cool?????

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Reviewer Name: SHANKER

Review Submission Date: 2022-09-02

Review Title: Food was totally waste of money
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Review Description: Food was totally waste of money. It seems to me like it was cooked and packed in morning and served at night. Food was stinking. I wasn't able to eat more than a bite. If I am sick tomorrow then Rail Restro would be responsible.

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Reviewer Name: Ashni Rajput

Review Submission Date: 2022-06-28

Review Title: Good food
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Review Description: I am traveling from patna to Ranchi I had ordered food form rail restro I had get my order on time,

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Reviewer Name: Prayank Maheswari

Review Submission Date: 2022-05-25

Review Title: Had a great experience using the…
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Review Description: Had a great experience using the Railmitra app. The app is user friendly and easy to order and payment online or COD. They follow proper packaging and hygiene guidelines. The quality of food was great. Really happy with their services.I really appreciate to railrestro system.

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Reviewer Name: pratham

Review Submission Date: 2022-05-24

Review Title: Great experience with railrestro
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Review Description: I was traveling with my friends and one of my friend suggested me to order food from railrestro, and I did same I order food and they provide me food on time and the quality of food was excellent this was really great experience for me.

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Reviewer Name: Vinay

Review Submission Date: 2022-04-28

Review Title: I was ordered food.I had Good and…
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Review Description: I was ordered food.I had Good and satisfy Experience. Really Excellent service.tq so much for your Excellent service.