Users Voice for Railyatri

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Railyatri Overall rating
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Review article published on: 23 Mar 2019

Last updated by on 08 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with"
Dec 2022 5 5 5 5 1.8 5
Jan 2023 5 4.6 1.3 5 5 3.3
Feb 2023 5 5 5 5 3.4 5
Mar 2023 5 5 5 5 3.1 5
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Detailed Railyatri Review by

Introduction is a popular online platform that caters to Indian railway passengers. It offers a range of services that make travel by train easier and more comfortable. The platform provides real-time train information, ticket booking, PNR status, food delivery, and other convenient services for travelers. Whether you are a frequent train traveler or travel occasionally, is a reliable platform that can make your train journey hassle-free.

Pros and Cons

  • Real-time train tracking and live status updates
  • Easy ticket booking and cancellation process
  • Wide range of food options and delivery on trains
  • Quick and efficient customer service
  • Value for money services
  • Limited coverage of train routes
  • No loyalty program for frequent users
  • Occasional technical glitches in the platform

User Experience

The platform has a clean and user-friendly interface that makes it easy for users to navigate and find the information they need. The user experience is further enhanced by the quick loading speeds and seamless checkout process. Whether you want to book a ticket, check the train status, or order food, you can do so with just a few clicks.

Pricing and Value for Money offers services at competitive prices, and the value for money is good. The platform provides a range of services that can make your train journey more comfortable and convenient, such as food delivery and real-time train tracking. The prices for these services are competitive, and users can feel confident that they are getting a good deal.


The main competitors for are other popular train ticket booking and travel platforms such as MakeMyTrip, IRCTC, and Cleartrip. These platforms offer similar services, but stands out for its unique offerings such as food delivery and live train tracking.

Customer Service has a dedicated customer service team that offers quick and efficient support to users. The platform provides multiple channels for users to reach out to customer service, including phone, email, and chat support. Users can expect prompt and helpful support from the team.

Product Quality and Selection offers a range of high-quality services that can make train travel more comfortable and convenient. The platform provides a wide selection of food options, including vegetarian and non-vegetarian options, and users can customize their orders as per their preferences. The quality of the food is good, and users can expect fresh, tasty meals delivered to their seats.

Website Usability

The website is easy to use and navigate, with clear categories and sections for different services. The booking process is quick and intuitive, and users can easily access real-time train information and track their journey. The platform also provides helpful tips and information for first-time train travelers.

Returns and Exchanges

The platform has a clear refund and cancellation policy for ticket bookings. Users can cancel their tickets online, and the refund will be processed as per the platform's terms and conditions. Users should carefully read the cancellation policy before booking their tickets to avoid any issues.

Promotions and Discounts occasionally offers promotions and discounts to users, such as cashback and discount coupons. Users can also save money on food orders by using coupon codes at checkout. These promotions and discounts can help users save money and make train travel more affordable.

Reputation has a good reputation as a reliable and efficient travel platform. The platform has received positive reviews from users for its services, customer support, and ease of use. is considered a trusted and reputable platform for train travel in India.

Payment Options accepts multiple payment options such as credit and debit cards, net banking, and digital wallets. The platform also has a secure payment gateway that ensures safe and secure transactions for users.

Loyalty Programs does not offer a loyalty program for frequent users. However, the platform occasionally offers promotions and discounts that can help users save money and make train travel more affordable.

Customer Reviews

Users have generally had a positive experience with and have praised the platform for its services, ease of use, and customer support. Some users have reported occasional technical glitches in the platform, but these issues have been resolved quickly by the customer service team.

Community Involvement is involved in various community programs and initiatives that promote social responsibility and sustainability. The platform partners with organizations that work towards improving the lives of underprivileged communities and promoting environmental conservation.

Shipping and Costs offers delivery of food and other products on trains at a reasonable cost. Users can choose from a range of food options and other products, and the delivery is done directly to their seats. The platform also provides real-time train tracking, which ensures timely delivery of orders.