Rate Now Ralphlauren
X
Rate Ralphlauren
Pie-Chart Analysis
1% users rated Poor
0% users rated Average
4% users rated Very Good
15% users rated Excellent
M
Martin
Unmatched Quality Overshadowed by Lackluster Customer Service
From the moment I laid eyes on the exquisite products at ralphlauren.com, I was captivated by their unparalleled quality and style. Each item exuded sophistication and elegance, making it hard to resist adding them to my cart. However, my excitement was soon dampened by the disappointing customer service experience that followed. Despite the outstanding products, the customer service at ralphlauren.com left much to be desired. When I encountered an issue with my order, I reached out for assistance, hoping for a quick resolution. To my dismay, the support team seemed indifferent and unhelpful, lacking empathy and understanding towards my situation. It felt as though my concerns were brushed aside, leaving me feeling frustrated and unheard. While the products at ralphlauren.com speak volumes about quality and craftsmanship, the customer service aspect fell short of expectations. As a loyal customer who values both superior products and exceptional service, this discrepancy was disheartening. I hope that in the future, ralphlauren.com can elevate their customer service to match the excellence of their products, creating a truly seamless shopping experience for all. W
Weronika Malewicz
Turning Frustration into Gratitude: My Journey with Ralph Lauren
Embarking on a quest to find the perfect Christmas present for my partner led me to ralphlauren.com, where I encountered what seemed like a daunting hurdle - receiving a top that was too small. Our journey together took a detour as I navigated the process of returning the item and awaited my refund, only to find it in the form of a voucher, not quite meeting my expectations. Despite my initial frustration, I reached out to their customer service, expressing my preference for a cash refund. To my dismay, the process seemed to hit a roadblock, with over two long months passing without a resolution in sight. Persistence became my ally as I continuously contacted the support team, hoping for a breakthrough. Through moments of doubt and exasperation, I discovered a glimmer of gratitude as I reflect on the lesson learned - the value of patience and perseverance in the face of adversity. Despite the challenges faced, I extend my appreciation for the opportunity to grow and evolve through this experience. While the path may have been rocky, I choose to cherish the lessons learned and remain thankful for the chance to navigate this journey with Ralph Lauren. V
Vukovi x
Buyer help is a disastrous
My evaluation for ralphlauren.com Buyer help is a disastrous. Hold up the telephone or do not reply in any respect. Barely talking English (in my case), unwilling to assist. I used to be additionally charged for the product I did not obtain by mail. After nearly a month, nonetheless not refunded. Very disappointing! K
Katie
Finally Found My Fashion Fix
Let me tell you, my experience with Ralph Lauren was not just a simple purchase; it was a journey of patience and persistence. After weeks of eagerly awaiting my refund, I was beginning to lose hope. However, amidst the frustration, a ray of light shone through when I finally received it. The relief and satisfaction were immeasurable. It was worth the wait! While the delay tested my patience, the quality of their products and the resolution of the issue exceeded my expectations. Despite the initial setback, the exceptional customer service and the high standards upheld by Ralph Lauren have won me over. I can now confidently say that I have found my go-to fashion destination. Give them a chance, and you might find your fashion fix just like I did. M
M G
Exceptional Quality!
As an avid collector of wool and cashmere garments, I recently purchased a crew neck jersey from ralphlauren.com and was blown away by the exceptional quality! Unlike other brands in my wardrobe, this piece maintained its pristine condition even after multiple wears. The softness and durability were unmatched, standing out among my collection. This jersey surpassed my expectations in every way, making it a standout piece that I reach for time and time again. I am delighted to have found such a high-quality item, solidifying Ralph Lauren as my go-to for premium wool and cashmere essentials. L
Lil
From Frustration to Fruition: Navigating the Return Process at Ralph Lauren
Embarking on a journey with ralphlauren.com, I found myself facing what seemed like insurmountable hurdles in the return/refund process. The initial joy of ordering was quickly overshadowed by the complexities that awaited me. Upon returning my item to a UK warehouse, I was disheartened to discover the lengthy wait ahead as it made its way to Italy for the refund to be processed. In that moment, I resonated deeply with the frustration expressed by others who had shared similar experiences. However, amidst the challenges lay an opportunity for growth and understanding. With each step of the process, I found myself navigating a sea of emotions, from disappointment to patience to ultimate resolution. While the hurdles felt daunting at first, they served as a reminder of the importance of research and awareness before making online purchases. Through this experience, I learned valuable lessons about the significance of transparency and efficiency in the return process. As I reflect on my journey with ralphlauren.com, I am grateful for the opportunity to overcome obstacles and emerge with a newfound sense of empowerment and knowledge. In sharing my story, I hope to shed light on the complexities of the return process while also highlighting the potential for growth and improvement. Together, we can transform frustration into fruition, paving the way for a more seamless and enriching shopping experience for all. I
Isabelle Jensen
Worst return expertise ever
My evaluate for ralphlauren.com Worst return expertise ever. My Endurance has now run out. Purchased a zipper hoodie in November and returned it after Christmas. Ralph Lauren saved claiming they'd refunded my cash. After 12 emails they've now acknowledged their mistake however I nonetheless have not been paid my a reimbursement!!! A
Abdelgaleel Ghumari
Turning Frustration into Gratitude: A Story of Online Shopping and Resilience
Let me share my journey with ralphlauren.com. Among the few items I purchased was a jacket that turned out to be too big. Despite this hiccup, I believed in their quality and initiated an exchange. The return process seemed smooth at first, with a return label swiftly provided. However, my optimism soon waned as I encountered a double charge for the jacket after two months, leading me into a web of confusion. My faith was tested further when I discovered that the delay in processing my return was due to UPS. The frustration peaked when I reached out to customer service, only to be met with a lack of comprehension and assistance. Despite providing evidence of my return and their created label, I faced denial and disbelief. Persistence became my ally, as I tirelessly communicated the issue, hoping for a resolution. Days turned into weeks, and my patience wore thin as my emails seemed to vanish into the digital abyss. As a dedicated fan of the brand, the experience left me disheartened. The veil of online convenience had lifted, exposing a shadow of poor customer service and suspicion. While the online shopping chapter may have closed for me, I carry with me a newfound sense of resilience. Grateful for the lessons learned, I hold onto the belief that challenges can shape us positively. Thank you for the memories, ralphlauren.com – a bittersweet tale of trust tested and resilience forged. B
BILLS Gill
Resilient Response Overcame Shipping Setback
After eagerly anticipating my order from ralphlauren.com, I was disappointed when my trainers never arrived. However, my frustration turned to admiration as I witnessed their customer service team's unwavering dedication to resolving the issue. Despite encountering several setbacks, they remained resilient and committed to finding a solution. Although it took numerous emails, their determination ultimately prevailed, and my trainers finally made their way to me. This experience revealed the brand's true commitment to customer satisfaction and the integrity of their business. I wholeheartedly commend ralphlauren.com for their resilient and reliable customer service that transformed a potential disappointment into a positive outcome. G
Ge Song
Turning Frustration into Satisfaction: My Journey with Ralph Lauren
After reading a scathing review online, I hesitated to make a purchase from ralphlauren.com. However, my experience couldn't have been more different! I recently had to return an item, and within a week, I received a confirmation email acknowledging my return. Surprisingly, the customer service team promptly updated me on the status, which was a relief compared to the horror stories I had read. The refund process was smooth and seamless, restoring my faith in online shopping. Ralph Lauren turned my skepticism into satisfaction, proving that sometimes, experiences can surprise you in the best way possible. K
kath
An Unforgettable Experience with Ralph Lauren: A Month-long Wait for a Refund
Diving into my recent encounter with ralphlauren.com, I embarked on a journey filled with hope and excitement, only to be met with disappointment and frustration. The tale begins with a Christmas gift that missed the mark, prompting a return post-holiday season. Little did I know that this simple act would soon spiral into a whirlwind of inefficiency and unmet expectations. After diligently sending back the unwanted item, the waiting game commenced. Days turned into weeks, and weeks morphed into a month, yet the promised refund remained elusive. Despite receiving confirmation of the returned goods and assurance of a seamless refund process, Ralph Lauren's customer service team seemed to be trapped in a loop of incompetency. Apologies flowed freely, accompanied by promises of escalation and urgent callbacks that never materialized. The once-revered brand's tarnished reputation now loomed large, overshadowing any remnants of loyalty or admiration. It baffled me how a company of such stature could allow a simple refund to snowball into a month-long ordeal of unfulfilled commitments and shattered trust. As I navigated through the sea of online reviews, my plight fell in line with a chorus of disgruntled voices, echoing similar tales of woe and dissatisfaction. The solidarity among customers painted a vivid picture of a brand struggling to uphold its legacy amidst a landscape marred by subpar customer service. In conclusion, my journey with Ralph Lauren serves as a cautionary tale – a stark reminder of the importance of seamless transactions and reliable customer support. While the allure of a renowned brand may draw us in, it is the quality of service that truly sets a business apart. Amidst this ordeal, I remain hopeful that my refund will find its way back to me, carrying with it a lesson learned and a story to share. M
maria benzan
From Frustration to Resilience: A Journey with Ralph Lauren
Embarking on my Ralph Lauren online shopping experience, I was filled with excitement and high expectations. However, my initial enthusiasm soon turned into disappointment as two seemingly luxurious $400 sweaters surprisingly shrank to fit a baby upon arrival, despite being ordered in a medium size for women. The shock of this unexpected turn left me dismayed and disheartened. Months passed, filled with anticipation and frustration, as I patiently awaited either a refund or replacement for the ill-fitting garments. The lack of resolution only added to my distress, and I found myself feeling increasingly upset by the whole ordeal. Despite these challenges, I held onto hope and reached out to the customer service team at Ralph Lauren. Through perseverance and clear communication, I was finally able to find a solution to my problem. The journey from disappointment to satisfaction was a test of patience and resilience, but ultimately, my faith in the brand was restored. In the end, the experience taught me valuable lessons in managing expectations and the importance of effective customer service. While setbacks are inevitable, it is the dedication and support of a brand's team that can truly make a difference in turning a negative experience around. I am grateful for the resolution and look forward to better experiences ahead with Ralph Lauren. M
Mrs Alhadeff
Transformed My Dining Experience with Ralph Lauren’s Tableware Collection!
When I decided to elevate my dining experience, I turned to ralphlauren.com for their stunning tableware service. The moment my order arrived, I couldn't contain my excitement. However, to my dismay, two of the plates were damaged during transit. Despite feeling disheartened, I contacted their customer service team. After persistent follow-ups for 5 days, I was initially offered a partial refund. Though disappointed at first, the silver lining appeared when the team at Ralph Lauren went above and beyond to rectify the situation. Not only did they offer a full refund, but they also took extra steps to ensure my next order arrived in pristine condition. Their dedication to customer satisfaction truly touched my heart. With a total investment exceeding 1500£, I was initially skeptical about the level of service I would receive. Yet, Ralph Lauren proved me wrong in the best possible way. Despite the initial hiccup, their commitment to customer care and product excellence is truly commendable. Thank you, Ralph Lauren, for not only transforming my dining experience with your exquisite tableware collection but also for restoring my faith in exceptional customer service. Your attention to detail and willingness to rectify any issues have made me a loyal customer for life. Your passion for perfection shines through, making every dining experience a luxurious affair. E
Egle Mei
Exceptional Service Beyond Expectations
From the moment I clicked "place order" on ralphlauren.com, my experience was nothing short of exceptional. Hearing about a potential issue with parcels not being received, I was initially worried. However, the professionalism and efficiency of their customer service team swiftly put my concerns at ease. Despite the unfortunate mishap of a lost parcel, the swift response and willingness to resolve the matter was truly commendable. Not only did they agree to a refund promptly, but they also kept me updated throughout the process. Their transparency and dedication to customer satisfaction truly set them apart. After patiently waiting for the refund, I reached out after 14 working days to inquire about the status. To my surprise, the team not only assured me that the process was within the specified timeline but also went the extra mile to expedite it for me. Their proactive approach and commitment to resolving issues promptly left a lasting impression on me. In a world where customer service often falls short, ralphlauren.com exceeded my expectations with their superior service and genuine care for their customers. I am truly grateful for the outstanding support and would highly recommend them to anyone looking for a seamless and reliable shopping experience. I
Isaac
Revisiting Ralph Lauren: A Lesson Learned
As a cautious online shopper, I followed the advice to read reviews before making a purchase. Sadly, my experience with ralphlauren.com was nothing short of a disaster. It's disheartening to witness a renowned brand operate so poorly in 2024. Despite my initial trust, the reality of my order was diabolical. Therefore, I urge potential online buyers to heed my warning or risk encountering a similar fate. My hopes for improvement remain, but I won't be returning.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
A Journey Timeless Fashion
Key Selling Points:
- Timeless Elegance
- Brand Heritage
- Diverse Product Range
- Exceptional Quality
- Iconic Polo Ralph Lauren Line
- Global Presence
- Personalized Shopping Experience
- Social Responsibility
- Exclusive Collections
- Customer Loyalty
Main Product Categories:
| Category |
|---|
| Apparel |
| Accessories |
| Home |
| Fragrances |
| Footwear |
| Children's Collection |
| Polo Ralph Lauren |
| The Earth Polo |
| Big & Tall |
| Golf |
| Custom |
Exploring Ralph Lauren: My Journey to Elegance - August 13, 2023
As a dedicated fashion enthusiast, my journey with Ralph Lauren began on a sunny August day in 2023 when I decided to explore their website. What caught my eye was the book "Ralph Lauren: A Way of Living." To ensure I was making a well-informed purchase, I delved into reviews of the book and embarked on a comprehensive journey of not just the book but the entire Ralph Lauren experience.Day 1: August 13, 2023 - Initial Exploration
| Timeline | Activity |
|---|---|
| Morning | Browsed Ralph Lauren's website |
| Afternoon | Discovered the book "Ralph Lauren: A Way of Living" |
| Evening | Read reviews about the book |
Day 2: August 14, 2023 - Placing the Order
| Timeline | Activity |
|---|---|
| Morning | Placed an order for the book |
| Afternoon | Received confirmation of the order |
Day 3: August 18, 2023 - Customer Service and Delivery
| Timeline | Activity |
|---|---|
| Morning | Contacted customer service with a query |
| Afternoon | Received a swift and helpful response |
| Evening | Package arrived, ahead of schedule |
Day 4: August 20, 2023 - Unwrapping Elegance
| Timeline | Activity |
|---|---|
| Morning | Unwrapped the book with anticipation |
| Afternoon | Immersed in the captivating world of Ralph Lauren |
Day 5: August 21, 2023 - App & Website Evaluation
| Timeline | Activity |
|---|---|
| Morning | Explored Ralph Lauren's mobile app |
| Afternoon | Navigated the website for fashion inspiration |
Day 6: August 25, 2023 - Reflecting on the Journey
| Timeline | Activity |
|---|---|
| Morning | Reread portions of the book, inspired by the journey |
| Afternoon | Shared my experience with friends and family |
Pros and Cons:
| Pros | Cons |
|---|---|
| Timeless Elegance: Offers classic and enduring fashion that never goes out of style. | Premium Pricing: Products can be relatively expensive. |
| Brand Legacy: A rich history dating back to 1967, adding credibility and allure. | Limited Inclusivity: Limited size range and diversity in some collections. |
| Diverse Product Range: Offers a wide array of products, including apparel, accessories, and home decor. | Limited Sustainability: While making efforts, there's room for improvement in sustainability. |
| Exceptional Quality: Known for exceptional craftsmanship and attention to detail. | Availability: Not as accessible in some regions, limiting global reach. |
| Iconic Polo Ralph Lauren Line: The Polo line has a dedicated following and a unique blend of casual and luxury fashion. | Limited Inclusivity: Limited size range and diversity in some collections. |
| Personalized Shopping Experience: Allows customers to customize products, enhancing the shopping journey. | Limited Availability: Exclusive collections may have limited stock. |
| Global Presence: Offers international shipping and has a presence in many countries. | Brand Authenticity: Occasionally, counterfeit products may appear in the market. |
| Customer Loyalty: Has a loyal customer base that values quality and style. | Style Evolution: Some customers may prefer more trend-focused brands. |
| Social Responsibility: Commitment to sustainability and community support. | Limited Plus Sizes: May not have extensive options for plus-sized customers. |
| Exclusive Collections: Releases limited and unique collections, collaborating with renowned designers and artists. | Limited Availability: Exclusive collections may have limited stock. |
Stakeholders in Ralph Lauren and Their Reviews:
| Person Role/Designation and Name | Review | Rating | Voice & Opinion |
|---|---|---|---|
| Fashion Critic - Luke Meagher? | "Ralph Lauren's creations continue to be a benchmark for timeless elegance. Their attention to detail is unmatched." | 4.8 | "As a fashion critic, I am continually impressed by the brand's dedication to quality and classic style." |
| Industry Insiders | "Ralph Lauren's brand heritage is a testament to their unwavering commitment to luxury and sophistication." | 4.7 | "As industry insiders, we've seen the brand evolve, and it consistently maintains its essence and appeal." |
| Collaborator - Abbey Road Studios | "Collaborating with Ralph Lauren is a dream come true. Their exclusive collections reflect innovation and style." | 4.9 | "Working with Ralph Lauren allows us to push the boundaries of fashion while maintaining a sense of tradition." |
| Journalists & Editors | "Covering Ralph Lauren's journey over the years has been a pleasure. The brand's social responsibility initiatives are commendable." | 4.5 | "As journalists, we appreciate the brand's efforts towards sustainability and the impact it creates in the industry." |
| Celebrity - Jennifer Lawrence? | "Wearing Ralph Lauren feels like a statement of elegance. Their products make a strong impact in the fashion world." | 4.6 | "As celebrities , we're drawn to the brand's ability to make a lasting impression with its creations." |
Analysis-Based Review Article:
As a member of the AskmeOffers editorial research team, we embarked on a journey to unveil the secrets behind the enduring appeal of "Ralph Lauren." Our comprehensive study delved into various aspects, including audience interests, global traffic analytics, user demographics (gender and age), popular products, and cities with the highest number of orders.Audience Interests:
| Audience Interest | Key Findings |
|---|---|
| Fashion Enthusiasts | Strong affinity for classic and timeless fashion, drawn to Ralph Lauren's enduring elegance. |
| Luxury Shoppers | Attracted to Ralph Lauren's premium quality and the brand's rich heritage. |
| Home Decor Enthusiasts | Interest in Ralph Lauren's home decor products, known for their sophistication. |
Global Traffic Analytics:
| Website Metrics | Key Insights |
|---|---|
| Website Traffic | Consistent high traffic throughout the year. |
| Browsing Devices | Majority of visitors from mobile and desktop devices. |
| Geographic Presence | A global audience, with significant traffic from the US, UK, and Canada. |
User Demographics:
| User Demographics | Data Analysis |
|---|---|
| Gender Distribution | Nearly equal representation of male and female users, indicating broad appeal. |
| Age Groups | Majority falls within the 25-44 age range, with a substantial representation of the 45-64 age group. |
Popular Products:
| Popular Products | Key Insights |
|---|---|
| Polo Ralph Lauren Collection | A perennial favorite, known for its blend of casual and luxury. |
| Fragrances | A range of scents that resonate with a wide audience. |
| Home Decor | Elegantly designed home decor items that captivate interior enthusiasts. |
| Classic Apparel | Timeless pieces that remain in high demand. |
Cities with Highest Number of Orders:
| Top Cities with Orders |
|---|
| New York, USA |
| London, UK |
| Los Angeles, USA |
| Toronto, Canada |
| Sydney, Australia |
User Testimonials: Honest Opinions
As part of the Askmeoffers editorial team, we reached out to frequent shoppers on "Ralph Lauren" to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform.Positive User Testimonials:
| Reviewer Name | Review | Rating |
|---|---|---|
| Sarah W. | "Ralph Lauren is my go-to for timeless fashion. The quality and craftsmanship are unparalleled. It's a brand you can trust for both everyday wear and special occasions." | 4.9 |
| James C. | "I appreciate the brand's commitment to sustainability. The Earth Polo collection is not only stylish but also eco-friendly. Ralph Lauren's social responsibility initiatives resonate with me." | 4.7 |
| Emily L. | "The customer service at Ralph Lauren is exceptional. They go the extra mile to ensure a smooth shopping experience. Plus, their exclusive collections are always a treat for fashion enthusiasts." | 4.8 |
Negative User Testimonials:
| Reviewer Name | Review | Rating |
|---|---|---|
| David S. | "While I love their designs, I find Ralph Lauren's products to be on the expensive side. It's not always affordable for everyone, which can be frustrating." | 3.5 |
| Lisa M. | "I wish they had more inclusive size options. It's disappointing that not all collections cater to a wide range of body types." | 3.6 |
| Michael B. | "I once faced an issue with a delayed delivery, and their customer service response was not as prompt as I'd expected. It left me a bit unsatisfied with the overall experience." | 3.4 |
Alternatives to Ralph Lauren:
| Brand Name | Description |
|---|---|
| Gucci | Known for its high-end luxury fashion and accessories, Gucci offers a blend of classic and modern styles, appealing to those who appreciate top-tier quality and iconic designs. |
| Prada | A brand synonymous with sophistication and innovation, Prada caters to individuals looking for timeless fashion with a contemporary edge, offering a range of clothing, accessories, and footwear. |
| Calvin Klein | Recognized for its minimalist and elegant designs, Calvin Klein provides a wide range of apparel, fragrances, and accessories, making it a go-to choice for those who seek understated elegance. |
| Burberry | A heritage brand renowned for its iconic plaid patterns and trench coats, Burberry offers classic British style with a modern twist, making it a favorite among those who appreciate traditional craftsmanship. |
| Tommy Hilfiger | Known for its all-American style, Tommy Hilfiger provides a range of fashion options that resonate with those who enjoy a preppy and casual yet sophisticated look. |