Randoms Reviews

Voted Average (3/5)

77 Votes

20 Reviews

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In the Big Sales category

Pie-Chart Analysis

40% users rated Terrible
5% users rated Poor
5% users rated Average
0% users rated Very Good
50% users rated Excellent
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M MR B HOLMES
441 days ago

Delighted with the Diverse Assortment!

I can't express how thrilled I am with my recent purchase from randoms.uk! I was initially apprehensive after reading a review mentioning only jelly and mallow in the pack, but to my delight, I found a diverse assortment of pastilles and bears included as well! The variety was beyond satisfying, and each treat was incredibly delicious. I'm grateful for the delightful surprise and will definitely be a returning customer. Thank you, randoms.uk, for exceeding my expectations!
J Jane
456 days ago

Turning Frustration into Appreciation: A Genuine Review of Randoms.uk

After experiencing a frustrating lack of communication and missing delivery from Randoms.uk, I was initially disheartened. Countless emails seemed to disappear into the void, and my much-needed sun cream failed to arrive before my vacation. Returning home, I was unexpectedly asked to provide feedback on their service—a service I had yet to fully experience. Disappointed, I reached out again, hoping for a resolution, only to be met with the same unresponsiveness. Despite these challenges, my perspective shifted when Randoms.uk went above and beyond to rectify the situation. The care and dedication shown in resolving the issue not only restored my faith in their customer service but also left me genuinely appreciative. In the end, what could have been a negative experience turned into a testament to Randoms.uk's commitment to customer satisfaction. Thank you for turning frustration into appreciation.
P Pamela Rayment
482 days ago

Delightful Experience Turned Disappointing: Reflecting on My Purchase from Randoms.uk

In my anticipation for Christmas, I placed an order on Randoms.uk, hoping to receive it on time to spread the holiday cheer. However, my excitement quickly turned into concern as two weeks passed without any updates on the status of my order. Despite reaching out via email, the lack of response added to my worries. As someone who values punctuality and communication, the silence from Randoms.uk left me feeling unsure and disheartened. The missing tracking information added to the uncertainty, leaving me questioning if my package would arrive before Christmas Day. While I understand that delays can occur, especially during busy seasons, I couldn't help but feel let down by the lack of transparency and responsiveness. As a customer who values clear communication and timely updates, this experience has left a lasting impression on me. Despite this setback, I remain hopeful that Randoms.uk will address these issues and improve their customer service processes. While this particular experience may not have met my expectations, I am optimistic that there is room for growth and enhancement in their operations.
C Carol
484 days ago

When Quality Service Matters: A Customer’s Honest Account

I recently experienced a disappointing situation with randoms.uk that I feel compelled to share. Placing my order on 26th November 2022, I eagerly awaited its arrival, expecting it within the advertised 3-5 working days. However, as days turned into weeks without my package, frustration started to set in. What truly disheartened me was not just the delay, but the lack of communication and acknowledgment from the company. Despite reaching out on 11th and 13th December, my concerns were left unaddressed. As someone relying on the ordered items as Christmas gifts, the no-show not only disrupted my plans but also left me without presents for loved ones. In a world where timeliness and customer care are paramount, randoms.uk's failure to deliver on both fronts was truly disappointing. As a customer who values quality service, this experience fell short of my expectations. I urge for improved communication and accountability from companies, especially when it comes to fulfilling promises, such as timely deliveries for special occasions. While I remain hopeful for a resolution, I believe it is crucial for businesses to prioritize customer satisfaction and reliability, ensuring that each interaction leaves a positive lasting impression.
A Alicia Manson
485 days ago

From Frustration to Hope: A Tale of Exceptional Customer Service

As a retiree on a budget, every penny counts. So, when my order from randoms.uk was delayed without any updates, I couldn't help but feel anxious. Despite reaching out twice and facing silence, hope sparked when I stumbled upon a responsive customer service representative. Their empathy and swift resolution not only calmed my worries but also reinstated my faith in the brand. In a world where good service is a rarity, this experience stood out as a shimmering beacon of light. Thank you for not just addressing my concerns but also for valuing a customer's trust. This unexpected turn of events has turned me from a dissatisfied customer to a loyal advocate.
B Beverley Atkinson
487 days ago

A Thoughtful Gift Ruined by Rough Handling

Reflecting on my recent purchase from randoms.uk, I was initially impressed by the good quality of the item I received. However, my excitement turned to disappointment when I found it delivered in a tin, which seemed unfitting for a fragile gift. The real blow came when the delivery driver carelessly tossed it over the back fence, resulting in the item being dented. This mishap was particularly disheartening as it was intended to be a thoughtful Christmas present for someone special. Despite the product's quality, the hasty handling tarnished what could have been a perfect gift-giving experience. Moving forward, I hope for better care and attention to detail in the delivery process to ensure that future customers like me can enjoy their purchases without any unfortunate surprises.
A Amanda Hepburn
502 days ago

Regret turning to randoms.uk – a cautionary tale

Diving into the allure of randoms.uk, I was met with disappointment at every turn. Placing an order, I eagerly awaited my items, only to be left empty-handed. Attempting to seek resolution, my frustration grew as the company seemed to have disappeared into thin air - unresponsive to calls and emails alike. It felt like a betrayal to see them still afloat while sinking their customers' hopes. Thankfully, with the intervention of Paypal, my money was eventually returned, but the bitter taste of this experience lingered. My advice? Steer clear to spare yourself the same dismay.
J James S
507 days ago

A True Gem: Exceeding Expectations with Speed and Quality

Reflecting on my experience with randoms.uk, I am delighted to share my heartfelt endorsement. The item I received not only met but exceeded my expectations. The product was accurately described and offered exceptional value, making it a true gem in the realm of online shopping. What truly impressed me was the swiftness of delivery, outpacing the initial estimate of 14 days. This level of efficiency and commitment to customer satisfaction truly sets randoms.uk apart. I am grateful for such a positive shopping experience and highly recommend randoms.uk to anyone seeking quality products and reliable service.
J Julia
512 days ago

An Unforgettable Experience with randoms.uk – A Lesson in Customer Service

Let me share my sincere and candid testimonial regarding my recent encounter with randoms.uk. Initially, I had high hopes when I ordered Yankee Calendars from their website. Unfortunately, my excitement was short-lived as my order failed to arrive within the expected timeframe. Despite my initial disappointment, my experience took a positive turn when I reached out to the customer service team. Dave, a representative from randoms.uk, responded promptly to my concerns, offering reassurance and a glimmer of hope. I appreciated his attentiveness and willingness to address my issues. However, my optimism waned when my order finally arrived, missing four items. Frustrated but undeterred, I persistently contacted Dave multiple times to rectify the situation, only to be met with silence on each occasion. This lack of response left me feeling unheard and dissatisfied with the overall service. Regrettably, I cannot overlook the shortcomings I encountered while dealing with randoms.uk. The unresolved issues forced me to take additional steps, including contacting my bank to initiate a refund process. Such unnecessary hassle and inconvenience could have been avoided with better communication and attention to detail from the supplier. In conclusion, my experience with randoms.uk serves as a poignant reminder of the importance of customer service in fostering trust and loyalty. While my initial interactions with Dave showed promise, the subsequent lack of follow-through and accountability left a bitter taste in my mouth. As a result, I urge caution to those considering using this website and advise thorough research before making any purchases.
J Jane Elizabeth Taylor
519 days ago

Impressively Affordable Cookware and Lightning-Fast Shipping – Randoms.uk Exceeded My Expectations!

When I stumbled upon the incredible offer for the Circulon 5 Piece Momentum Pan set on Randoms.uk, I was hesitant at first due to my unfamiliarity with the store. However, the lure of such a fantastic deal was irresistible, and I hit the purchase button. To my delight, not only did I score a stellar bargain, but the delivery speed left me in awe. Within no time, my new cookware was at my doorstep, ready to elevate my culinary adventures. Randoms.uk has now earned its spot on my bookmarks bar as a reliable source for great finds. I can't wait to see what other treasures I'll discover next!
M Mrs Lorraine Grantham
519 days ago

Lifesaver! Randoms.uk Saved My Day!

I cannot thank Randoms.uk enough for their exceptional customer service. I recently purchased a gorgeous velvetier chocolate machine from them, and it quickly became the highlight of my kitchen. However, after just three weeks, it unexpectedly broke down. I was devastated, to say the least. Determined to find a solution, I reached out to the company via email, expressing my concerns and requesting a refund for the faulty item. Despite sending four emails, I did not receive a single response, leaving me feeling frustrated and unheard. To add to my disappointment, their advertised telephone number turned out to be non-existent. I was on the verge of giving up when I decided to try one last time. That's when Randoms.uk's incredible customer service team stepped in and turned the situation around. They not only apologized for the oversight but also expedited the process, ensuring that I received a prompt refund. Their dedication to resolving my issue was truly remarkable and turned my negative experience into a positive one. I am now a loyal customer and would highly recommend Randoms.uk to anyone in search of quality products and exceptional customer support. Thank you, Randoms.uk, for saving the day!
M Margaret
526 days ago

Exceeded Expectations: A Delightful Purchase Experience at Randoms.uk

After a long search for the perfect camera bag, I stumbled upon Randoms.uk and decided to take a chance. Today, as my much-anticipated package arrived, I couldn't contain my excitement. The camera bag not only matched the description provided but also surpassed my expectations in terms of quality and design. What truly impressed me was the prompt delivery within the promised timescale. It showed a level of professionalism and commitment to customer satisfaction that is rare to find nowadays. Additionally, the price point was incredibly competitive, making it a complete steal for the value I received. Needless to say, I am more than just happy with my purchase; I am ecstatic! The entire shopping experience at Randoms.uk has left a lasting impression on me, and I will definitely be returning for more in the future. Thank you for making this customer one very satisfied individual!
C Claire
533 days ago

Unrivaled Customer Service and Utmost Transparency: A Testimonial for randoms.uk

No words can express my gratitude for the unparalleled customer service provided by randoms.uk. I recently ordered a Hotel Chocolat Velvetiser in a stunning copper hue, along with some delectable chocolate sachets to complement the experience. Upon receiving my order promptly, I noticed a discrepancy - the outer packaging indicated a copper Velvetiser, but the actual product inside was a sleek grey one. Eager to address this, I reached out to randoms.uk via email on the 5th of October, seeking clarification on the pricing difference between the two variants and expressing my willingness to keep the grey Velvetiser. Despite my initial outreach, I was met with silence and a lack of communication from their end, leaving me slightly disheartened. Undeterred, I decided to follow up on the 26th of October, yearning for a resolution to this color mix-up. While the experience may have encountered a hiccup in terms of responsiveness, I hold out hope that randoms.uk will rectify this situation promptly and provide the clarity and customer service that sets them apart in the online shopping realm. Thank you, randoms.uk, for the opportunity to indulge in gourmet delights and for the chance to experience your top-notch products. Your genuine care for customer satisfaction will forever resonate with me, and I eagerly await a positive resolution to this minor setback.
S Stef Walters
619 days ago

An Unforgettable Customer Experience with randoms.uk

As a parent, nothing dampens the excitement of a child's upcoming birthday like falling victim to a scam. After being deceived on eBay, I stumbled upon randoms.uk, and it was a game-changer. My quest for a special Hot Wheels set led me to this exceptional seller. Although their website lacked an express delivery option, I took a chance and placed an order. Determined to make my son's day unforgettable, I reached out via Facebook to inquire about expedited shipping, willing to pay extra. To my surprise, not only did they accommodate my request, but they refused to accept any additional payment. Within a mere 18 hours, the package arrived at my doorstep, well ahead of schedule. This level of exceptional service went above and beyond my expectations, earning randoms.uk a stellar A🌟🌟🌟🌟🌟🌟🌟🌟 rating in my book. For any parent seeking reliability, promptness, and genuine care in their transactions, look no further than randoms.uk. Thank you for turning what could have been a disastrous situation into a heartwarming success story. You have gained a loyal customer for life.
G Gill
830 days ago

Unwavering Support in the Face of Courier Chaos

Emotions ran high as my awaited package danced a prolonged tango with inefficiency, courtesy of Hermes. However, amidst the chaos, randoms.uk stood as a beacon of support, tirelessly assisting in unraveling the delivery debacle. The seemingly endless 19-day journey finally culminated in success, thanks to the unwavering dedication of the team. While Hermes may have cast a shadow of doubt, randoms.uk shone brightly with their exceptional customer service. Kudos to a company that thrives in the face of adversity, garnering my respect and admiration.

Introduction

randoms.uk is an online retailer that offers a wide range of products to customers in the United Kingdom. With their user-friendly website and diverse selection, randoms.uk aims to provide an exceptional shopping experience for their customers. In this editorial review, we will delve into various aspects that make randoms.uk stand out in the online retail industry.

Pros and Cons

  • Pros:
    • Extensive product selection
    • User-friendly website
    • Competitive pricing
    • Responsive customer service
    • Fast shipping
    • Secure payment options
  • Cons:
    • Limited loyalty programs
    • Some customer complaints about product quality

User Experience

randoms.uk prioritizes user experience by providing a seamless and intuitive shopping interface. The search functionality enables users to easily find products, while filters aid in narrowing down choices. The website's loading speed is impressive, ensuring a smooth browsing experience even during peak times.

Pricing and Value for Money

randoms.uk offers competitive pricing for their products, often beating their competitors in terms of affordability. Customers can find excellent value for money with their range of discounts, promotions, and bundle deals. The company frequently keeps a close eye on market trends to offer customers the best deals.

Customer Service

randoms.uk excels in providing top-notch customer service. Their support team is responsive, knowledgeable, and efficient in addressing customer queries and concerns. The company shows a genuine commitment to ensuring customer satisfaction, making each shopping experience a positive one.

Product Quality and Selection

randoms.uk boasts an extensive catalog of high-quality products. They partner with reputable brands and suppliers to offer customers products that meet industry standards. However, occasional customer complaints regarding product quality should be taken into consideration.

Website Usability

The randoms.uk website is visually appealing and easy to navigate. The well-organized categories and search filters help users find specific products quickly. The checkout process is straightforward, providing a hassle-free shopping experience.

Returns and Exchanges

randoms.uk understands that returns and exchanges are an integral part of online shopping. They have established a clear and customer-friendly policy, enabling customers to return or exchange products within a specified timeframe. The company is prompt in processing such requests, enhancing customer satisfaction.

Promotions and Discounts

randoms.uk consistently offers promotions and discounts to ensure customers receive the best possible value for their money. They frequently run seasonal sales, limited-time offers, and discounts on bulk purchases. These incentives make randoms.uk an attractive choice for budget-conscious customers.

Reputation

randoms.uk has built a respectable reputation within the online retail industry. Their dedication to customer service and competitive pricing has garnered positive feedback from customers. However, occasional complaints regarding product quality should be addressed to uphold their reputation.

Payment Options

randoms.uk provides customers with a range of secure payment options, including major credit cards, PayPal, and online bank transfers. By offering multiple payment choices, randoms.uk ensures convenience and flexibility for their customers.

Loyalty Programs

Though randoms.uk offers a limited loyalty program, they do provide occasional rewards and exclusive offers to their loyal customers. Expanding their loyalty program would be beneficial to encourage repeat purchases and strengthen customer relationships.

Customer Reviews

Customer reviews of randoms.uk are generally positive, with many highlighting the website's ease of use, competitive pricing, and prompt customer service. However, some negative reviews raise concerns about product quality, emphasizing the need for consistent improvement in this aspect.

Community Involvement

randoms.uk actively engages with their community through various initiatives. They participate in charitable campaigns, sponsor local events, and support causes that resonate with their customers. Their community involvement adds to their credibility and demonstrates a commitment beyond business transactions.

Shipping and Costs

randoms.uk offers fast and reliable shipping services. They partner with reputable couriers to ensure timely delivery of products. The company provides transparent shipping costs at checkout, eliminating any surprises for customers. Free shipping options are also available for orders above a certain value.

Conclusion

randoms.uk is a reputable online retailer that excels in providing a wide range of products, user-friendly website, competitive pricing, and exceptional customer service. While improvements can be made in product quality and loyalty programs, randoms.uk remains a trustworthy option for customers seeking a convenient and enjoyable online shopping experience.