Ratandboa Reviews

Voted Average (3/5)

124786 Votes

20 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

5% users rated Terrible
15% users rated Poor
5% users rated Average
5% users rated Very Good
70% users rated Excellent
Write a review
R RJ
51 days ago

An Ode to Timeless Elegance: A Lifetime of Confidence!

Sharing my experience with ratandboa.com is a privilege because every piece I've purchased from them has elevated my confidence to new heights. As a curvy woman, finding clothing that not only fits well but also makes me feel sexy can be a challenge. However, Rat and Boa's pieces have proven to be the exception every single time. Their attention to detail and commitment to quality are unparalleled. Each garment not only fits like a dream but also accentuates my natural curves in the most flattering way possible. The fabric drapes beautifully, the stitching is impeccable, and the overall design is simply stunning. Thanks to Rat and Boa, I no longer just wear clothes; I embody them. Whether it's a sultry dress for a night out or a chic ensemble for a special occasion, their pieces never fail to make me feel like the best version of myself. It's not just about the clothes; it's about the confidence they instill in me. In a world where fashion can sometimes feel exclusive, Rat and Boa celebrates diversity and empowers women of all shapes and sizes to embrace their individuality with style. My loyalty to this brand is unwavering, and I have no doubt that I will continue to be a lifetime customer, basking in the 5-star quality that defines Rat and Boa. Thank you for making me feel beautiful, sexy, and confident in my own skin. Your clothing truly sits right in every way possible.
B b.alex
52 days ago

Unparalleled Customer Care and Quality: My Exceptional Experience with Rat and Boa

I cannot express enough how overjoyed I am with my recent purchase from ratandboa.com. From the moment I placed my order for a stunning dress, the excitement was palpable. However, a slight hiccup unfolded during the delivery process. While I was away on holiday, Royal Mail attempted to deliver my package, requiring a signature. To my dismay, the parcel ended up mysteriously left hanging out of a letterbox, signed for by someone named 'Karl' instead of myself or a neighbor. Upon reaching out to Rat and Boa, I was met with proactive communication and a genuine desire to resolve the situation. Their team diligently investigated the delivery fiasco, demonstrating a level of care and understanding that truly sets them apart. Despite the unforeseen circumstances, Rat and Boa handled the matter with grace and efficiency, assuring me that my satisfaction was their top priority. Although a minor setback initially, their exceptional customer service shone through as they navigated the issue with professionalism and empathy. Their willingness to assist me in resolving the matter promptly and effectively truly exceeded my expectations. I wholeheartedly recommend Rat and Boa for their exquisite products and unparalleled customer care. This experience has solidified my loyalty as a customer, and I look forward to continuing to support such a remarkable brand. Thank you, Rat and Boa, for turning a potential disappointment into a shining example of exceptional service and dedication to your customers.
N Nancy
59 days ago

An Unforgettable Fashion Oasis: Rat & Boa’s Exquisite Style and Exceptional Service

Stepping into the virtual realm of ratandboa.com is akin to discovering a treasure trove of fashion delights. The garments, with their unparalleled style and luxurious design, carry an irresistible charm that sets them apart. Each piece exudes a distinctiveness that resonates with individuality and sophistication, making every wear a statement in itself. Beyond the allure of their clothing lies a customer service experience that shines just as brightly. In a recent ordering mishap where the wrong size found its way into my cart, the team at Rat & Boa extended a lifeline of assistance that exemplified true dedication to customer satisfaction. Their prompt and gracious response transformed what could have been a mere inconvenience into a testament of their unwavering commitment to customer care. In moments of uncertainty, when a company's true colors are revealed, Rat & Boa stood unwavering in their resolve to ensure my satisfaction. Their impeccable handling of the situation not only resolved the issue seamlessly but also left a lasting impression of trust and reliability. Thank you, Rat & Boa, for not only adorning me with exquisite style but also for embodying the essence of exceptional customer service. Your dedication to both fashion and customer satisfaction is truly unparalleled.
L Lauren
68 days ago

Exemplary Global Support at Rat & Boa

Embarking on a return journey with Rat & Boa was a breeze, thanks to their exceptional customer care team. My experience was nothing short of amazing, especially considering the added challenge of being in a different country. Anticipating complications, I was pleasantly surprised by the seamless assistance provided by the Rat & Boa crew. Their flexibility and understanding stood out as they effortlessly facilitated my international return with efficiency and kindness. Engaging with them felt like conversing with long-time friends who prioritized my satisfaction above all else. Their genuine warmth throughout the process truly set them apart from the ordinary. Kudos to the team for their unwavering dedication and personalized approach!
H HC
69 days ago

Exceptional Service That Never Fails to Amaze

I cannot express enough gratitude to R&B for their outstanding customer service that always goes above and beyond. Every time I interact with their team, I am met with swift responses and incredible attention to detail that truly sets them apart. This exceptional level of care and dedication has made each purchase for myself and my three daughters an absolute delight. Thank you, R&B, for consistently exceeding my expectations!
A Anne Roach
72 days ago

Rat and Boa: A Customer Service Dream Come True!

I cannot express how grateful I am for the exceptional service provided by Rat and Boa. In a recent dress dilemma for a wedding, they truly went above and beyond. Despite a sizing issue and a postal delay, their team, especially Lucy, was an absolute gem. Not only did they ensure a timely resolution and a replacement on the way, but their attention to detail and genuine care for their customers truly sets them apart. Rat and Boa's commitment to quality shines through not only in their products but also in their customer interactions. As a returning customer who has purchased multiple dresses from them, I can attest to their consistency in delivering both style and stellar service. Thank you, Rat and Boa, for making shopping a delightful experience. Your dedication and personal touch are truly appreciated, and I will continue to sing your praises to anyone who will listen. Here's to more stylish adventures with Rat and Boa!
M Marina
74 days ago

Redefining Customer Service Excellence at Rat and Boa

As a loyal customer of Rat and Boa, I am proud to share my experience with their exceptional communication skills. In a world where prompt responses and genuine care are often overlooked, Rat and Boa shines brightly. Their dedication to addressing inquiries swiftly and thoroughly not only showcases their professionalism but also reflects their deep commitment to customer satisfaction. Every interaction with them feels personal and attentive, making me feel valued and appreciated as a customer. Thanks to Rat and Boa's stellar communication practices, I have developed a strong sense of trust and loyalty towards their brand. I highly recommend Rat and Boa to anyone seeking not just stylish clothing but also a top-notch customer experience.
J jane leonard
82 days ago

Exceptional Service That Leaves a Lasting Impression

When I think about exceptional customer service, the team at ratandboa.com immediately comes to mind. From the moment I reached out with a query, I was met with rapid responses that were not only helpful but also infused with kindness and genuine care. What truly sets them apart is the personal touch they bring to every interaction. Instead of generic responses, I felt like I was talking to real humans who went above and beyond to assist me in any way they could. Their attention to detail and willingness to ensure my satisfaction made the entire experience a breeze. It's rare to find customer service that matches the quality of the products they offer, but ratandboa.com has truly found the perfect balance. I am not only a fan of their clothes but also of the incredible team behind the scenes who make every purchase feel like a special occasion. If you're looking for a brand that values its customers and goes the extra mile to make you feel appreciated, look no further than ratandboa.com. Trust me, you won't be disappointed!
E Eileen
92 days ago

Redefining Elegance: Celine Shirt Review

As I ventured onto ratandboa.com in search of the ideal outfit for a special London getaway with my husband, the Celine Shirt caught my eye. Its effortless blend of sophistication and comfort seemed perfect for our itinerary, which included lunchtime jazz at Ronnie Scotts and elegant dining in the evening. Upon receiving the shirt, I was immediately captivated by its luxurious fabric and impeccable tailoring. The Celine Shirt exuded a unique charm that elevated my ensemble, effortlessly transitioning from a relaxed daytime look to a refined evening outfit. Wearing the Celine Shirt to different events throughout our London trip, I felt a sense of confidence and elegance that was truly unmatched. The compliments I received only reaffirmed my choice - this shirt was indeed a standout piece that seamlessly combined casual vibes with a touch of sophistication. In conclusion, the Celine Shirt from ratandboa.com is more than just clothing; it's a statement piece that redefines elegance. Its versatility and timeless appeal make it a must-have for any fashion-forward individual seeking to elevate their wardrobe. Thank you, ratandboa.com, for curating such a remarkable piece that made my London experience truly unforgettable.
K Kelly Galloway
94 days ago

Rat & Boa Saved My Trip to South Africa with Exceptional Customer Service!

I can't thank Rat & Boa enough for their outstanding customer service! As I was preparing for my trip back to South Africa, I needed to make a last-minute change to my order. The team at Rat & Boa not only handled this change swiftly and seamlessly but also ensured that I received my order before my departure. Their dedication to customer satisfaction truly saved my trip, and I am extremely grateful for their efficiency and attentiveness. Rat & Boa's exemplary customer service has won me over as a loyal customer, and I highly recommend their services to anyone in need of a reliable and customer-oriented shopping experience. Thank you, Rat & Boa team, for going above and beyond to ensure my satisfaction and peace of mind. You have earned my trust and loyalty with your exceptional service!
E Eva Marie Laurenson
96 days ago

Above and Beyond: An Unforgettable Customer Service Experience

Reflecting on my recent interaction with ratandboa.com, I couldn't be more thrilled to share my experience. Approximately a year ago, I purchased the stunning Ophelia Dress, only to later misplace the delicate gold chain accent at the back. Feeling disheartened, I reached out to their customer service team, hoping for a solution. To my utmost surprise and delight, I received a prompt response within mere hours, courtesy of the exceptional representative, Demi. Not only did they address my concern swiftly, but they went the extra mile by promptly sending me a replacement chain. The seamless and efficient resolution left me in awe of their dedication to customer satisfaction. This level of attentiveness and care truly sets ratandboa.com apart. Thank you, Demi, for exemplifying outstanding customer service and for turning a potentially disappointing situation into a glowing testimonial of excellence.
B Brittany Dimitroff
119 days ago

Unforgettable Customer Care: A Shopping Revelation

Embarking on my virtual shopping journey on ratandboa.com, little did I know I was about to encounter exceptional service like never before. Lucy, with her kindness and diligence, elevated my purchasing escapade to unprecedented heights. Despite my initial email slipping my mind, her unwavering commitment left me in awe. Her follow-up not only secured my order but also won my heart. Anticipation now fills me as I eagerly await the arrival of the set I selected. This flawless encounter with a brand I've long admired has etched a permanent smile on my face. Rat + Boa's stellar service has set a new bar for excellence, making every purchase a joyous affair.
A Anca Vraciu
124 days ago

Unveiling Elegance: Embracing the Costella Dress

As a devoted patron of ratandboa.com, I recently indulged in the allure of the Costella dress. The excitement of its arrival, just two days after placing my order, was heightened by the seamless experience of free express shipping. Yet, amidst my anticipation, a slight hiccup arose when faced with unexpected additional charges for taxes and import duties during delivery, contrary to the website's promise of their inclusion. However, as I unveiled the dress, any lingering concerns dissipated in the face of its enchanting wearability. The intricate style and flattering cuts immediately captured my heart. Despite my initial trepidation, I cannot deny that the quality of the fabric, while not up to par with the hefty price tag of $280, exuded a distinctive charm. Admittedly, upon first touch, the fabric seemed reminiscent of a humble tablecloth. Yet, as I adorned the Costella dress, its magic unfolded, transforming the ordinary into extraordinary. The way it draped elegantly, accentuating my silhouette, whispered tales of grace and sophistication, resonating beyond its initial appearance. In the end, while the fabric may not have boasted opulence, the dress itself embodied a unique allure that transcended mere material. Every stitch and seam seemed to weave a narrative of elegance and confidence, making me feel like a vision of poise and beauty. Thus, my journey with the Costella dress, though marked by a few unexpected bumps, ultimately led me to a place of newfound appreciation for the hidden treasures that lie within simplicity. It serves as a reminder that true sophistication is not merely a fabric's thread count or price tag, but rather an essence that emanates from within, embracing the wearer in a cloak of authenticity and style. So, to all those considering the Costella dress, I urge you to look beyond the surface and embrace its understated charm. For within its folds lies a world of elegance waiting to be discovered.
V Victoria Barron
152 days ago

Enchantingly Addicted to Rat & Boa

As a loyal customer of ratandboa.com, I recently added the Fiorella dress to my collection, and I must say, it is absolutely stunning! The quick delivery and the fact that I snagged it on a flash sale only added to my excitement. The quality and design of their dresses always leave me wanting more, and I find myself already planning my next purchase. Rat & Boa has truly captivated me with their enchanting pieces, making me addicted to exploring their latest collections. Can't wait to see what other treasures await me in the future!
B Bojana Kukulj
160 days ago

Enchanting Elegance: A Love Letter to Rat&Boa Dresses

As someone who values both elegance and a touch of allure in my wardrobe, discovering Rat&Boa dresses was like stumbling upon a hidden gem. The dresses exude sophistication while tastefully embracing a hint of sexiness, striking the perfect balance for any special occasion. The high-quality craftsmanship of Rat&Boa dresses is truly impressive, ensuring not only a stunning appearance but also longevity that withstands the test of time. It's a rare find to encounter clothing that seamlessly merges style with durability, making each purchase feel like a worthwhile investment. Moreover, the impeccable customer service provided by Rat&Boa further solidifies the exceptional experience. From swift delivery that exceeds expectations to a team that exudes warmth and friendliness, every interaction feels personalized and meaningful. I cannot help but wholeheartedly recommend Rat&Boa to anyone in search of that perfect dress that elevates their beauty and confidence. It's more than just a brand – it's a promise of enchanting elegance that leaves a lasting impression.

Introduction:

Rat and Boa is a popular online fashion retailer known for its trendy and unique clothing offerings. With a focus on bohemian-inspired designs, Rat and Boa has gained a strong reputation among fashion enthusiasts worldwide. In this editorial review, we will examine various aspects of ratandboa.com, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Unique and trendy clothing designs.
  • Wide selection of bohemian-inspired garments.
  • High-quality fabric and attention to detail.
  • Fast and reliable shipping.

Cons:

  • Higher price range compared to some competitors.
  • Limited size ranges for certain garments.
  • Some customers have experienced delays in customer service response.

User Experience:

Rat and Boa website offers a visually appealing and user-friendly interface. The website design is modern, allowing users to navigate easily and find their desired products. The search functionality is efficient, ensuring users can quickly locate specific items based on their preferences. The product pages provide detailed descriptions, sizing information, and high-resolution images, enhancing the overall user experience.

Pricing and Value for Money:

Rat and Boa prices their garments at a slightly higher range compared to some competitors. However, the unique designs, quality materials, and attention to detail justify the price point. Customers who appreciate one-of-a-kind fashion pieces will find value for their money when shopping at Rat and Boa.

Customer Service:

While Rat and Boa strives to provide excellent customer service, some customers have experienced delays in response times. It is important to note that such delays may be attributed to high demand and limited customer service resources. However, when contacting customer support, the staff is knowledgeable, friendly, and committed to resolving any issues or concerns promptly.

Product Quality and Selection:

Rat and Boa prioritizes product quality, evident in their attention to detail and high-quality fabric choices. Their bohemian-inspired selection is diverse, appealing to individuals with different aesthetic preferences. Customers can choose from a wide range of dresses, tops, bottoms, and accessories, all designed to reflect the brand's unique style. However, the choice of sizes may be limited for certain garments, which may inconvenience some customers.

Website Usability:

Rat and Boa's website is well-designed with an intuitive layout and easy navigation. Customers can effortlessly browse through different categories, add items to their cart, and complete the checkout process. The responsive design ensures a seamless shopping experience across various devices, enhancing the overall usability of the website.

Returns and Exchanges:

Rat and Boa offers a straightforward returns and exchanges policy. Customers can return or exchange their purchases within a specified period, provided the items are in their original condition with all tags attached. It is important to note that shipping costs for returning items may be the responsibility of the customer. Detailed instructions and guidelines are available on the website to facilitate the returns process.

Promotions and Discounts:

Rat and Boa periodically offers promotions and discounts, providing customers with an opportunity to purchase their favorite items at a reduced price. These promotions and discounts are often advertised on the website or through their mailing list. By subscribing to their newsletter, customers can stay updated on upcoming sales events and exclusive offers.

Reputation:

Rat and Boa has established a solid reputation within the fashion industry, known for their unique designs and high-quality garments. Customers trust the brand to deliver fashionable, well-crafted pieces that align with their bohemian-inspired style. The brand's presence on social media platforms further contributes to its reputation, with an engaged and supportive community of followers.

Payment Options:

Rat and Boa offers a range of payment options to accommodate customer preferences. These include major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods. This variety ensures convenient and secure transactions for customers worldwide.

Loyalty Programs:

As of now, Rat and Boa does not have a specific loyalty program in place. However, customers can still benefit from promotions, discounts, and exclusive offers by subscribing to the brand's newsletter or following their social media accounts.

Customer Reviews:

Rat and Boa receives largely positive customer reviews, with many praising the brand for its unique designs, quality craftsmanship, and overall shopping experience. Customers appreciate the attention to detail and the ability to express their individuality through the brand's clothing offerings. However, some negative reviews mention issues with customer service response times and limited size availability for certain garments.

Community Involvement:

Rat and Boa actively engages with its community through social media platforms. They encourage users to share their outfits and tag the brand, which helps create a sense of community and inspires others. The brand also collaborates with influencers and partners with like-minded organizations to support various charitable causes.

Shipping and Costs:

Rat and Boa ships internationally, offering fast and reliable shipping services. The shipping costs and estimated delivery times vary depending on the destination country and the chosen shipping method. Detailed shipping information, including rates and expected delivery times, can be found on their website during the checkout process.