Users Voice for Ratioform

10% users rated Terrible
0% users rated Poor
0% users rated Average
2% users rated Very Good
88% users rated Excellent
Pie Chart Review Representation for Ratioform
Ratioform Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 28 Aug 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.5 2.7 1.2 5 1.4 4.5
Oct 2022 5 5 1.3 1 1 4
Mar 2023 4.4 1 1.4 5 5 4.2
Line Chart for Rating of peer stores

ratioform.de

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Detailed Ratioform Review by

Introduction

Ratioform is a leading provider of packaging solutions for businesses of all sizes. The company specializes in creating innovative packaging solutions that are both functional and aesthetically pleasing. They offer a wide range of packaging products, including boxes, bags, and envelopes, as well as custom packaging solutions tailored to meet the specific needs of their clients.

Pros and Cons

Pros:
  • Large selection of packaging products
  • Custom packaging solutions available
  • Competitive pricing
  • Free shipping on orders over €250
  • Fast and reliable shipping
Cons:
  • No free returns or exchanges
  • Some products can be expensive
  • Limited payment options

User Experience

Ratioform's website is easy to navigate and user-friendly. The products are organized into categories and subcategories, making it easy for customers to find what they need. The website is also mobile-friendly, so customers can easily access it on their smartphones and tablets.

Pricing and Value for Money

Ratioform offers competitive pricing on their packaging products, making them an excellent value for money. The company also offers free shipping on orders over €250, which can help customers save money on their orders.

Alternatives

Some alternatives to Ratioform include Uline, PackagingSupplies, and Global Industrial. These companies offer similar packaging products and services, but may have different pricing and shipping policies.

Customer Service

Ratioform provides excellent customer service, with a knowledgeable and friendly team available to assist customers with any questions or concerns. Customers can contact the company via phone, email, or live chat.

Product Quality and Selection

Ratioform offers a wide range of high-quality packaging products, including boxes, bags, envelopes, and custom packaging solutions. The products are made from durable materials and designed to protect and secure the items being shipped.

Website Usability

Ratioform's website is easy to use and navigate, with a clean and modern design. The website features a search function, making it easy for customers to find specific products.

Returns and Exchanges

Ratioform does not offer free returns or exchanges, but customers can return products within 14 days of delivery for a refund.

Promotions and Discounts

Ratioform offers occasional promotions and discounts, such as free shipping or a percentage off certain products. Customers can sign up for the company's email newsletter to receive updates on these deals.

Reputation

Ratioform has a positive reputation for providing high-quality packaging products and excellent customer service. The company has been in business for over 50 years and has a large and loyal customer base.

Payment Options

Ratioform accepts payment via credit card, PayPal, and bank transfer. However, some customers may prefer additional payment options, such as Apple Pay or Google Pay.

Loyalty Programs

Ratioform does not currently offer a loyalty program, but customers can create an account on the website to track their orders and save their information for future orders.

Customer Reviews

Ratioform has a high rating on Trustpilot, with customers praising the company's fast shipping, excellent customer service, and high-quality products.

Community Involvement

Ratioform is committed to sustainable and environmentally friendly packaging solutions. The company offers a range of eco-friendly packaging products and is constantly working to reduce its carbon footprint.

Shipping and Costs

Ratioform offers fast and reliable shipping within Germany and throughout Europe. Shipping costs vary depending on the size and weight of the order, and orders over €250 qualify for free shipping. Customers can track their orders online to stay updated on their delivery status.

Ratioform Recent User Reviews

User Rating

5 stars

21

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Reviewer Name: Backhaus, Sonja, Dönninghaus GmbH

Review Submission Date: 2022-07-25

Review Title: Super Service
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Review Description: Super Service

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Reviewer Name: Chatelin Olivier

Review Submission Date: 2022-04-29

Review Title: 2 days delivery
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Review Description: 2 days delivery

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Reviewer Name: Rui Silva

Review Submission Date: 2022-03-31

Review Title: Chat support is ignored
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Review Description: Chat support is ignored. I need the contact of the deliver company in Portugal and cannot have any feedback.

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Reviewer Name: EVH

Review Submission Date: 2021-11-29

Review Title: Super
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Review Description: Hat alles prima finktioniert

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Reviewer Name: dmc

Review Submission Date: 2021-10-22

Review Title: good product, not so good service
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Review Description: Product is good, but not service: we always receive incomplete supplies, deliveries are long or late, and sometimes dimensions or cuts are wrong.

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Reviewer Name: Roberto M.

Review Submission Date: 2021-10-13

Review Title: Excellent good job
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Review Description: Excellent good job

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Reviewer Name: Marcel Harder

Review Submission Date: 2021-09-25

Review Title: Super service
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Review Description: ????????????

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Reviewer Name: Berlin Glassworks

Review Submission Date: 2021-09-22

Review Title: Best place to buy packing materials!
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Review Description: Best place to buy packing materials!

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Reviewer Name: Cristiana

Review Submission Date: 2021-05-07

Review Title: Wide range of boxes at affordable…
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Review Description: Wide range of boxes at affordable prices also for one-off purchase of limited quantities. Very professional service and timely delivery. Highly recommended.

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Reviewer Name: Gabriele Iacovacci

Review Submission Date: 2021-03-31

Review Title: good
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Review Description: very good, package arrived in 3 days