Raynatours Reviews

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344 Reviews

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M Mihir
6 days ago

We had one of a kind experience today

My review for raynatours.com We had one of a kind experience todayPickup was on time @10 o'clockOn our way we groove by Bollywood musicReached at activity placeMr ater guided us to locationAnd dropped back at hotel 12:45 It was a good experience n good service by team Rayna & Mr ater
R Rahul Gupta
6 days ago

Hardeep singh is a very patient person

My review for raynatours.com Hardeep singh is a very patient person. He was very politely while we had to make him wait unfortunately. Still he accommodated with us and it was a pleasant experience
Z Zia uddin
6 days ago

It’s was a good experience and tour…

My review for raynatours.com It’s was a good experience and tour with Mr. Sohail Ahmad ( Driver and guide ) . Got exposure and valuable response from Sohail. Appreciate the company and their employee. Hope to travel with you again -
Y Yousaf Jamil
6 days ago

Mr. Sohail and Ryna tours

My review for raynatours.com Thank you Ryna tours for your services. We found Mr. Sohail a very cooperative and informative person. He has good knowledge of Tourist locations in Dubai.
G GURLEEN KAUR
7 days ago

Mr Tauheed ahmed dropped is from Abu…

My review for raynatours.com Mr Tauheed ahmed dropped is from Abu dhabi to Dubai on 18th Feb and helped a lot in one of our missing items in other car ride from Careem.
E Eunice D'souza
7 days ago

The tour guide was excellent

My review for raynatours.com The tour guide was excellent, well explained everything, lovely person. We enjoy ourselves and we recommend this travel agency and the guide to others guide ali basit and driver sultan
A agnelo alphonso
7 days ago

Tour guide Ali Basit and driver sultan…

My review for raynatours.com Tour guide Ali Basit and driver sultan were excellent. The only information shared by Ali, really helped us to understand the history behind all the places we visited. I thank him and wish both of them All the best
S sajid shaikh
7 days ago

I came from India and I booked from…

My review for raynatours.com I came from India and I booked from Rayna tours they are very good in hospitality and service specially I would like to recommend Ali Malik & m Waqas for today's abudhabi trip as it was our last day in UAE and they made our day very memorable they guide us in a very professional manner both were outstanding as a tour guide and captain. Thanks to both of you....
O Ortis
7 days ago

Unforgettable Experience with Ali Basit and Sultan: A Review That Echoes Hospitality and Cultural Immersion

Embracing the charm of Abu Dhabi was a journey beyond expectations, all credit to the exceptional service of Ali Basit and Sultan. Their passion for showcasing UAE's culture and stories shone through, elevating our experience to unforgettable heights. From the moment we embarked on this adventure with raynatours.com, Ali's insightful commentary and Sultan's impeccable driving skills ensured every moment in Abu Dhabi was filled with wonder and discovery. Their service mind was evident in every detail, making us feel not just like tourists, but cherished guests in a land rich with history and beauty. Ali and Sultan, your dedication to your craft is truly inspiring. Thank you for not just showing Abu Dhabi's beauty, but for immersing us in its essence, sharing with us the stories and traditions that make this city so special. Keep up the great work, as your efforts undoubtedly bring joy and enlightenment to all who have the privilege of exploring with you. Here's to more adventures and discoveries ahead!
S Sarah Budiyani
7 days ago

The tour guide Ali Basit and the driver…

My review for raynatours.com The tour guide Ali Basit and the driver Sultan were very friendly and responsive. They took us to Qasr Al Wathan, Qasr Al Hosn and Sheikh Zayed mosque in a timely manner. The places were grandeur and beautiful. Highly recommended trip!
L Lilian
7 days ago

Smit and vinu gave us a great…

My review for raynatours.com Smit and vinu gave us a great experience in our tour through Abu Dabi. Very kind, patient with us and my mom. The explanation of the city was very useful and have a lot of knowledge . We felt safe and happy. Besides Smid took us great pictures. Good eye!! The place where we ate was delicious. Thank you very much!! Cheers from your Mexican friends
A Asma Memon
7 days ago

Ali malik & m waqas is very best tour…

My review for raynatours.com Ali malik & m waqas is very best tour guide and captain we enjoyed alot our abu-dhabi tour with them both are well educated and professional highly recommended trip with them... Thanks for the best trip...
K Kostas
7 days ago

The Safari with Adnan was Wunderfull.

My review for raynatours.com The Safari with Adnan was Wunderfull. We do everything we want to do….. Camel riding , Buggy driving… and different other things. But the Best Thing on this Tour was our Guide : Mister Adnan Sabir. He îs an amazing guide. The Wishes of his Guests are like Orders for him. We thought ,we were on Tour with a good Friend. Congratulations for this man! Bela & Kostas
A asif khalil
8 days ago

We went to global village with Muhamad…

My review for raynatours.com We went to global village with Muhamad faraz .he guided us very well and we enjoyed our tour and enjoy Tesla ride first time .was a great experience with muhamad faraz Appreciated rayna tours.highly recommended @muhamad faraz and rayna tours too. thanks for everything.
C Catherine Dahinog
8 days ago

Ali malik and waqas khan great tours…

My review for raynatours.com Ali malik and waqas khan great tours very informative tour guide was easy to approach and friendly he answered all our queries and even gave us tips on where to go etc.would definitely recommend to there.

Introduction:

Rayna Tours is a UAE-based leading travel operator that offers exciting deals on travel packages, activities, attractions, and sightseeing tours across the globe. Founded in 2006, the company has expanded its operation to 14 countries and is known for its exceptional customer service and competitive pricing.

Pros and Cons:

The pros of Rayna Tours include a wide range of travel packages, attractive promotions and discounts, easy-to-use website, and responsive customer service. One con is that some experiences may require additional fees.

User Experience:

Rayna Tours' website offers an intuitive, straightforward user experience with easy navigation and a search engine to find preferred destinations and activities. Detailed descriptions, high-quality images, and customer reviews for each package typically provide all the essential information that a user requires before making a purchase, making their booking experience smooth and easy.

Pricing and Value for Money:

Rayna Tours offers competitive prices that are comparable to other travel operators. The company offers numerous promotions, discounts, and combo packages, so customers can experience more while saving money.

Alternatives:

Rayna Tours' biggest competitors include Viator Inc., Expedia, and TripAdvisor.

Customer Service:

Rayna Tours' customer service department operates 24/7 and is available through various communication channels, including live chat, email, and phone. The highly efficient team provides fast, reliable, friendly, and professional service to address customer issues effectively.

Product Quality and Selection:

Rayna Tours offers high-quality travel packages that cater to different budgets and preferences. The company regularly updates its product line to keep up with customer demand.

Website Usability:

Rayna Tours' website is easy to navigate, and the search engine provides accurate and relevant results. The website is user-friendly, available in various languages, and accessible through mobile devices.

Returns and Exchanges:

The company has a flexible booking and cancellation policy that allows customers to change or cancel bookings up to 24 hours before the activity. In addition, the company permits rescheduling, depending on availability.

Promotions and Discounts:

Rayna Tours offers several promotions and discounts throughout the year, encouraging customers to fill in their inquiries and enjoy significant savings.

Reputation:

Rayna Tours has a solid reputation in the travel industry, with a five-star rating on TripAdvisor and Trustpilot, it's well placed to continue to grow its customer base.

Payment Options:

Rayna Tours accepts a range of payment options, including credit cards, PayPal, and online bank transfers, providing customers with convenience in paying for their travel packages.

Loyalty Programs:

Rayna Tours offers a loyalty program that provides incentives for customers to continue booking with the company. The program offers exclusive discounts and other benefits for loyal customers.

Customer Reviews:

Rayna Tours has a high reputation in the market due to its excellent customer reviews. A quick search on TripAdvisor, Trustpilot, and other review sites demonstrates consistent praise for the company's services.

Community Involvement:

Rayna Tours is involved in various charitable initiatives, including supporting schools and environmental programs, and encourages its employees to get involved in social activities.

Shipping and Costs:

Since Rayna Tours offers non-physical products, there are no shipping costs involved for the customers, which make it easier and convenient for them to enjoy their travel experiences.