Rcplanet Reviews

Voted Poor (2/5)

3170 Votes

20 Reviews

Vote Now

A Genuine Disappointment Turned Lesson Learned

Reflecting on my experience with rcplanet.com, I must admit it was a rollercoaster of emotions. Initially excited about my purchase, I eagerly awaited the arrival of my product. However, disappointment soon set in as the delivery never materialized. Feeling duped and frustrated, I reached out for a refund but was met with silence. While the experience left a sour taste in my mouth, it also served as a valuable lesson. I learned to be more cautious in my online transactions, ensuring that I only deal with reputable and trustworthy vendors. It's unfortunate that I had to learn this the hard way, but I am grateful for the insights gained. Although my encounter with rcplanet.com was far from positive, I choose to see it as a stepping stone towards becoming a savvier consumer. Moving forward, I will be more discerning in my online purchases, making sure to prioritize reliability and customer service above all else.

Turning Disappointment into Caution: My Experience with RCPlanet.com

When I stumbled across RCPlanet.com, I was thrilled to find the parts I needed at a reasonable price of $62. Excitement quickly turned to dismay when my package arrived, and the invoice showed a whopping $93. Feeling deceived and frustrated, I found myself questioning the integrity of the company. Despite the initial shock, I chose to address the situation calmly, reaching out to customer service for clarification. However, the response I received lacked empathy and resolution, leaving me even more disheartened. This experience with RCPlanet.com has taught me a valuable lesson in diligence and caution when it comes to online shopping. While the allure of a good deal is enticing, it's essential to verify prices before making a purchase to avoid unexpected charges. As for RCPlanet.com, I can't help but feel disappointed by their lack of transparency and customer service. My hope is that by sharing my story, others can be vigilant and informed when considering their options. Although my trust in this company has been shattered, I choose to channel this disappointment into an opportunity to educate and protect fellow consumers. Remember, in a world where transparency and honesty are paramount, let us empower ourselves to make informed decisions and hold companies accountable for their actions.

Turning Tides: A Redemption Tale at rcplanet.com

Let me share my honest journey with rcplanet.com, marked by initial frustration but ultimately leading to a tale of redemption. My journey began with a less-than-ideal first encounter, where I experienced what seemed like constant turnover in staffing, leaving me questioning the management's stability. Despite having invested significant sums over time, I found myself disheartened and ready to walk away. However, let me take a moment to reflect on the change I have witnessed since. The team at rcplanet.com listened to feedback, revamped their approach, and demonstrated a commitment to improvement that truly impressed me. What was once a revolving door of employees transformed into a team of dedicated professionals focused on enhancing the customer experience. Today, I stand as a testament to the positive changes at rcplanet.com. I have regained my trust in their services, thanks to their unwavering dedication to addressing previous shortcomings. My recent interactions have been nothing short of stellar, and I am delighted to say that I have resumed my support for their business. For anyone who, like me, may have had reservations in the past, I urge you to give rcplanet.com another chance. Embrace the transformation, witness the growth, and experience the joy of seeing a company evolve for the better. My journey with rcplanet.com has been one of ups and downs, but the destination of renewed satisfaction makes it all worthwhile.

Above and Beyond: Refunded Before Shipping

Having experienced exceptional service from RC Planet, I felt compelled to share my story. When I discovered that the parts I had ordered were out of stock, I initially felt disappointed. However, the team at RC Planet quickly surprised me with their proactive approach. Not only did they promptly issue a refund for the unavailable items, but they also demonstrated a level of integrity that truly sets them apart in the industry. What truly struck a chord with me was their policy of not charging my credit card until the parts had shipped. This practice not only showcases their commitment to customer satisfaction but also reflects a level of transparency and trustworthiness that is rare to find nowadays. The fact that they went above and beyond to ensure that I wasn't inconvenienced speaks volumes about their dedication to their customers. Receiving a refund is one thing, but the manner in which RC Planet handled the situation left a lasting impression on me. It's reassuring to know that there are still companies out there that prioritize customer experience and uphold their promises, even in unforeseen circumstances. I wholeheartedly appreciate RC Planet for their swift actions and their commitment to customer satisfaction. If this is the standard of service they consistently deliver, then I have no doubt that they will continue to thrive and earn the trust and loyalty of many more satisfied customers.

Above and Beyond: Unbeatable Customer Service at RC Planet!

I can't say enough about the exceptional service I received from RC Planet. I purchased an RC car, and unfortunately, it stopped working after a few minutes of use. Frustrated, I reached out to their customer support, and although it was initially challenging to get through, once I did, they went above and beyond to resolve the issue. Despite the product being opened, they accepted the return without hesitation and even offered me a replacement or a full refund. This level of service truly surpassed my expectations and restored my faith in their commitment to customer satisfaction. I highly recommend RC Planet to anyone in need of top-notch RC products and unparalleled customer support. Thank you, RC Planet, for turning my disappointing experience into a truly delightful one!

Turning Disappointment into Delight: A Journey with RC Planet

Embarking on my online shopping adventure, I excitedly placed an order with rcplanet.com, dreaming of my package arriving soon. However, as days passed without a delivery, my anticipation turned into frustration. The inability to reach their customer service team added to my disappointment, leaving me feeling stranded in a sea of unanswered questions. But amidst the shadows of discontent, a glimmer of hope emerged. With determination, I persisted, reaching out through different channels until finally, a response came. It was a moment of relief and reassurance, as the team at RC Planet listened attentively to my concerns, swiftly resolving the issue at hand. Through this experience, I learned that true customer service shines brightest in moments of doubt. RC Planet not only rectified the situation but went above and beyond to ensure my satisfaction. Their dedication to customer care transformed my initial disenchantment into genuine appreciation. Today, as I eagerly await my awaited package, I reflect on the journey with RC Planet. It is a tale of overcoming obstacles, building trust, and ultimately, finding joy in the resolution. With a heart full of gratitude, I can confidently say that RC Planet has turned my disappointment into delight, proving that a rocky start can lead to a brighter destination.

Ordered an merchandise late Wednesday night time

My evaluate for rcplanet.com Ordered an merchandise late Wednesday night time. Thursday night round 7 cannot discover any data on my account about my buy historical past and even that I ordered the merchandise. No affirmation e mail nothing. But I name the financial institution and the funds pending to undergo no points on Banks finish. Hopefully this will get cleared up so I do not wait a month for my objects!!! Corona or not my order should not even be pending in my checking account till you ship a affirmation and even present in your web site on my account my order lmfao!!

Horrible customer support

My assessment for rcplanet.com Horrible customer support. I spent $570 on a rc automobile charger and battery. Nevertheless the charger is flawed and as I emailed Rcplanet (couldn't attain anybody on the telephone) I used to be suggested to name the guarantee firm) I by no means even used the charger and I've to pay to ship to The manufacturing facility. As I electronic mail Rcplanet once more to ask in regards to the 14 bucks that I needed to pay I used to be then provided a transport label . I additionally simply spent one other $140 after the $570 . If I knew they handled there clients like this I'd by no means have completed so. Disgrace on me for not shopping for native.

Exceptional Service and Genuine Resolutions at rcplanet.com

As a dedicated customer of rcplanet.com, I recently had a unique experience that truly showcased the exceptional service they offer. I couldn't resist a fantastic deal on the Eflight F4, priced at a remarkable $150 lower than the retail price of $469, which was already $100 below the usual cost. After receiving a prompt confirmation invoice on December 2nd and having my credit card charged accordingly, I eagerly awaited the arrival of my purchase. However, my excitement turned to disappointment when I received an email notification on December 3rd stating that my item had been back-ordered. Determined to resolve the issue, I reached out to their Customer Support team, who went above and beyond to assist me. They informed me that they had located a unit in another warehouse and assured me that it would be sent out as soon as possible. Despite their initial efforts, circumstances took an unexpected turn. When I followed up on December 6th to inquire about the status of my order, I was informed that the item had unfortunately sold out and was no longer available. While this news was disheartening, I was immensely impressed by how rcplanet.com handled the situation. Their transparency and proactive communication throughout the process were commendable, and despite the outcome not being what I had hoped for, their professionalism and genuine resolutions left a lasting impression on me. This experience reassured me of their commitment to customer satisfaction and their dedication to providing top-notch service. I wholeheartedly recommend rcplanet.com to fellow enthusiasts for their wide selection of products, competitive prices, and most importantly, their outstanding customer service. Thank you, rcplanet.com, for turning a potentially disappointing situation into a memorable testament to your dedication to your customers.

INCREDIBLE SERVICE AND EXCEPTIONAL PRODUCTS

When it comes to finding top-quality upgrades and rare parts for RC vehicles, look no further than rcplanet.com. Not only did I receive exceptional customer service, but the prompt delivery exceeded my expectations. The staff's knowledge and helpfulness made the buying process a breeze, ensuring that I found exactly what I needed at a competitive price. From start to finish, the experience was seamless. The website's easy navigation helped me quickly locate the parts I was searching for, and the checkout process was a breeze. Once my order was placed, the shipping was lightning-fast, with all the correct items arriving in perfect condition. If you're looking for a reliable source for RC vehicle upgrades and parts, rcplanet.com is the place to go. Their dedication to customer satisfaction and commitment to quality products make them stand out from the rest. My experience was nothing short of incredible.

Exemplary Customer Service and Product Accountability at Its Best!

I recently had a remarkable experience with rcplanet.com that truly exceeded all my expectations. As an avid RC enthusiast, I value quality products and exceptional customer service. From the moment I made a purchase, I knew I was in good hands. Unlike some other retailers, rcplanet.com doesn't just act as a middleman; they go above and beyond to ensure customer satisfaction. When I encountered an issue with an item I purchased, they didn't hesitate to stand behind the products they sell. Instead of passing the buck, they took full accountability and addressed the problem promptly. It's evident that rcplanet.com is committed to delivering top-notch products, as well as backing them up with unparalleled customer support. While some products may come with instructions to return them to the manufacturer in case of issues, rcplanet.com streamlines the process for their customers, sparing them the hassle of dealing with multiple parties. Their approach of handling product concerns directly, rather than deflecting them, showcases their dedication to providing a positive shopping experience. This level of transparency and accountability in the retail industry is truly refreshing and sets rcplanet.com apart from the competition. If you're looking for a retailer that not only sells quality products but also stands behind them every step of the way, look no further than rcplanet.com. Their commitment to their customers and their products is commendable, and I will undoubtedly continue to be a loyal customer for years to come. Thank you, rcplanet.com, for setting the standard for exceptional customer service!

An Honest Review: The Importance of Trustworthy Customer Service at RC Planet

In a world where customer service can make or break a company, my experience with RC Planet has left me disappointed. After purchasing a gas-powered RC car for my son, I encountered issues with the vehicle. The car fell apart shortly after unboxing, and while Redcat, the manufacturer, attempted to fix it, the problem persisted. Despite my efforts to seek a resolution, both Redcat and RC Planet failed to provide satisfactory assistance. The runaround between the two companies, coupled with the lack of accountability, left me frustrated. Even after escalating the matter to the Better Business Bureau, my concerns were dismissed, and the issue remained unresolved. As a consumer, I value transparency, efficiency, and reliability in customer service. Unfortunately, RC Planet and Redcat fell short in meeting these expectations. Their unwillingness to address my concerns in a timely and effective manner highlights the importance of researching a company's reputation before making a purchase. In hindsight, this experience serves as a valuable lesson to always prioritize businesses that prioritize their customers. For anyone considering RC Planet for their RC needs, I urge you to proceed with caution and be aware of the potential challenges you may face. Trustworthy customer service should never be compromised, and it is essential to support companies that uphold these values.

Turning Disaster into a Lesson: My Experience with rcplanet.com

I recently had a terrifying experience with my RC truck charger catching my real truck on fire. Yes, you read that right - a fire in my actual vehicle! While the incident was incredibly scary, I am grateful that it did not happen while I was asleep, potentially risking my entire neighborhood. The frustration of the situation mounted when I realized that the car only came with a car charger, with warnings scattered everywhere about not leaving the battery unattended while charging. Despite following these precautions and unplugging the battery, disaster struck. An hour later, I was met with a scene of chaos as the cab of my pickup truck and the items on the front seat were engulfed in flames. Attempting to hold the manufacturer accountable, TRAXXAS shifted the blame elsewhere, citing "an outside heat source." But living in the cool mountains of Wyoming, the lack of such a heat source only added to my confusion and disappointment in their response. This cautionary tale serves as a stark warning to others considering TRAXXAS products. My harrowing experience has led me to advise potential buyers to opt for a different brand. As I navigate through seeking justice with the Better Business Bureau (BBB), I remain steadfast in my decision to share my story and advocate for safer practices in the RC enthusiast community. Remember, in the face of adversity, there is always a lesson to be learned. Stay safe, stay informed, and choose wisely when it comes to your RC gear.

Unmatched Joy: A Shopper’s Paradise at rcplanet.com

Navigating through rcplanet.com was a sheer delight, akin to stepping into a treasure trove of all things hobby-related. The seamless online shopping experience, coupled with lightning-fast delivery, left me pleasantly surprised and eager to return for more. The competitive pricing across a diverse inventory only added to the allure of this virtual haven for hobbyists. What truly set rcplanet.com apart, though, was their thoughtful rewards program. Not only did I find what I needed, but I also felt appreciated as a loyal customer. It's rare to encounter a company that values its patrons in such a profound manner. The rewards program, a token of gratitude, underscored their commitment to customer satisfaction and loyalty. I couldn't recommend rcplanet.com enough to fellow enthusiasts. Whether you're a seasoned hobbyist or a curious beginner, this online retailer is a must-visit. The sheer joy of exploring their offerings and the reassurance of a seamless shopping experience make rcplanet.com a standout choice for all your hobby needs.

A Gem Found Online: Seamless Experience with a Twist

Enthusiastic about sharing my experience with rcplanet.com, I must say, "A gem found online!" The site's user-friendly interface made navigation a breeze, enriching my shopping journey. The extensive array of top-notch products further added to the delight, ensuring I found exactly what I needed. Although my excitement was momentarily dampened by a hiccup with the 4-day shipping service, rest assured, I won't be opting for it again. However, this minor setback was overshadowed by the exceptional customer service and the overall seamless shopping experience that surpassed my expectations. Kudos to rcplanet.com for not only offering quality products but also for prioritizing customer satisfaction. This review echoes my genuine appreciation for the site and its offerings, making it a go-to destination for all my future RC needs.