Users Voice for Readers
18% users rated Poor
0% users rated Average
0% users rated Very Good
10% users rated Excellent
Rate Readers Coupons Store
| Oct 2022 | 1 | 1.3 | 4.4 | 4.8 | 4 | 3.9 |
|---|---|---|---|---|---|---|
| Nov 2022 | 1.2 | 1.4 | 2.7 | 4.9 | 4.2 | 4.1 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
| Jan 2023 | 1 | 1.4 | 4.6 | 4.8 | 4.1 | 3 |
| Mar 2023 | 1 | 1.3 | 5 | 5 | 5 | 5 |
| Line Chart for Rating of peer stores |
readers.com
booking.com
priceline.com
framesdirect.com
pureformulas.com
eneba.com
Detailed Readers Review by Aisha Bachlani
Introduction
Readers.com is an online retailer that specializes in affordable reading glasses and accessories. Founded in 2006, the company has since grown rapidly and has become a popular destination for those looking for stylish reading glasses at a reasonable price.Pros and Cons
One of the most significant advantages of Readers.com is their massive selection of reading glasses. They offer a wide variety of styles, colors, and strengths to choose from, making it easy to find a pair that suits your needs. Additionally, their prices are very competitive, and they frequently offer promotions and discounts to help you save even more money. However, there are a few drawbacks to consider as well. Many of their glasses are made with plastic frames, which may not be as durable as metal frames. Some customers have also reported issues with the quality of the lenses, such as scratches and distortions.User Experience
Overall, the user experience on Readers.com is straightforward and user-friendly. The website is well-designed, and it's easy to find what you're looking for. The ordering process is also very simple, with clear instructions and helpful tips to guide you through the process.Pricing and Value for Money
Readers.com offers some of the most affordable reading glasses on the market. Their glasses start at just $13, with most pairs priced at $20 or less. This makes them an excellent choice for those who need reading glasses but don't want to spend a lot of money. In terms of value for money, Readers.com is hard to beat. They offer high-quality glasses at a fraction of the cost of many other retailers, and they frequently run promotions and discounts to help you save even more money.Alternatives
If you're looking for alternatives to Readers.com, there are several options to consider. Some popular retailers include Warby Parker, Zenni Optical, and Eyebuydirect. These companies offer similar products at competitive prices, so it's worth checking them out to see which one is right for you.Customer Service
Readers.com has a highly-rated customer service team that is available to assist you with any questions or concerns you may have. They offer several ways to get in touch, including email, phone, and live chat.Product Quality and Selection
Readers.com offers a massive selection of reading glasses, with hundreds of different styles and colors to choose from. The glasses are available in various strengths, making it easy to find a pair that meets your needs. In terms of product quality, Readers.com offers glasses that are well-made and designed to last. However, some customers have reported issues with the lenses, such as scratches and distortions.Website Usability
The Readers.com website is very user-friendly and easy to navigate. The site is well-designed, with clear instructions and helpful tips to guide you through the ordering process.Returns and Exchanges
Readers.com offers a 30-day return policy on all purchases. If you're not satisfied with your glasses, you can return them for a refund or exchange them for a different pair.Promotions and Discounts
Readers.com frequently runs promotions and discounts to help you save money on your purchase. These deals can include free shipping, percentage discounts, and more.Reputation
Readers.com has a strong reputation for providing high-quality reading glasses at affordable prices. They have received positive reviews from customers and have an A+ rating with the Better Business Bureau.Payment Options
Readers.com accepts several payment options, including major credit cards and PayPal.Loyalty Programs
Readers.com does not currently offer a loyalty program. However, they do offer promotions and discounts to customers who sign up for their email newsletter.Customer Reviews
Customer reviews of Readers.com are generally positive. Customers appreciate the affordability and selection of the glasses, but some have reported issues with the quality of the lenses.Community Involvement
Readers.com does not have any specific community involvement programs.Shipping and Costs
Readers.com offers free shipping on orders over $30. Otherwise, shipping costs are based on the weight and destination of the package.Readers Recent User Reviews
Duration
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Reviewer Name: Lois Lowery
Review Submission Date: 2022-12-12
Review Title: Quality
Review Submission Date: 2022-12-12
Review Title: Quality
Review Description: The last two pair of readers I purchased broke; one pair cracked at the frame and the second pair the screw kept coming out. I also ordered bifocal readers, and the bifocal part was not wide enough nor high. For what they charge, sale or not, their product is garbage.
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Reviewer Name: Roland Peters
Review Submission Date: 2022-11-23
Review Title: Reading glass broke at hinge after only…
Review Submission Date: 2022-11-23
Review Title: Reading glass broke at hinge after only…
Review Description: Reading glass broke at hinge after only infrequent use over a period of 11 months.
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Reviewer Name: Jennifer Hodges
Review Submission Date: 2022-09-27
Review Title: I have been buying readers from this…
Review Submission Date: 2022-09-27
Review Title: I have been buying readers from this…
Review Description: I have been buying readers from this company for a few years and I tell myself, don't waste anymore money. The quality has become shabby with the prises rising. The last 3 pair I bought broke within a week's time for various reasons, stem snapped off, lens popped out and so on. I will not invest any money into poorly constructed Eyewear. Which is really a shame, I've enjoyed the different styles
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Reviewer Name: Hairston Robin
Review Submission Date: 2022-08-19
Review Title: Shady company
Review Submission Date: 2022-08-19
Review Title: Shady company
Review Description: This company states that they have easy returns. No you don't! I received a pair of defective glasses that are loose on the side and you can't even return without paying a fee for a defective item. No phone service no nothing. I will not use this company anymore. I will most likely have to dispute with PayPal or my bank.
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Reviewer Name: Invino Veritas
Review Submission Date: 2022-06-13
Review Title: Good style - horrendous quality
Review Submission Date: 2022-06-13
Review Title: Good style - horrendous quality
Review Description: I receive my orders reasonably fast. The glasses themselves are pure crap. Hinges are cheap, you can't even tighten the hinge screws which either fall out or get loose too easily. I rec'd a pair that had broken hinges. They told me don't bother to send the broken ones back, we'll send you another pair. They too had broken hinges. I gave up at that point. I still have a few pairs I have not even uncrated yet, but not likely I'll buy more. They are simply of low quality, they aren't worth any price.
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Reviewer Name: Brad Ferrie
Review Submission Date: 2022-03-22
Review Title: I have purchased 2 pair of glasses and…
Review Submission Date: 2022-03-22
Review Title: I have purchased 2 pair of glasses and…
Review Description: I have purchased 2 pair of glasses and both frames broke after 2 months of use. Don’t waste your money on these glasses. Total garbage. Very poor quality.
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Reviewer Name: Kristen Kepner
Review Submission Date: 2022-03-18
Review Title: is there a ZERO star option
Review Submission Date: 2022-03-18
Review Title: is there a ZERO star option
Review Description: is there a ZERO star option? My glasses are on my face or in the case - always. Still, the frames cracked after 2 months. TRASH quality.
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Reviewer Name: Daniel Tierney
Review Submission Date: 2022-03-12
Review Title: Excellent service
Review Submission Date: 2022-03-12
Review Title: Excellent service
Review Description: Excellent service, I exchanged a pair of readers and it went exactly as they said it should. Love these guys. I won't buy anywhere else. Plus I love my new pair! Just what I wanted!
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Reviewer Name: cc
Review Submission Date: 2022-03-01
Review Title: Would give "NO" stars if possible
Review Submission Date: 2022-03-01
Review Title: Would give "NO" stars if possible
Review Description: I purchased glasses, received them, didn't like them, looked at their return policy, printed label, sent back, original costs $30.14, they refunded $18.60 only, called them because I didn't understand why my refund was so small, they explained why, guess who will not purchase again.
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Reviewer Name: Ernesto Dizon
Review Submission Date: 2022-02-01
Review Title: Not received an order.
Review Submission Date: 2022-02-01
Review Title: Not received an order.
Review Description: I have ordered a bifocal eye glass with the $19 dollars plus, and a bifocal with the price of 5 plus. Received the Fulham $5 plus which is trash. I did not get yet the $19 dollar plus an item that I ordered ahead of the Fulham $5 plus. Check my orders. Follow up..Today Feb. 6, I ordered a 5 dollars price Fulham for my wife which was a big mistake [it is a piece of trash] did not hear from them either. This company is a SCAMMER in doing their business. Stay away from this Readers.com company, buy your eyeglass from other companies.
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