Users Voice for Readyrefresh

99% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
1% users rated Excellent
Pie Chart Review Representation for Readyrefresh
Readyrefresh Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 06 Mar 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 1 3.6 4.7 3.9 4 4.2
Nov 2022 1 4.4 3.8 4.1 4.2 3.9
Dec 2022 5 5 5 5 5 5
Jan 2023 1.5 4.1 4.2 3 4.1 3.1
Mar 2023 1 5 5 5 5 5
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Detailed Readyrefresh Review by

Introduction

ReadyRefresh.com is a one-stop-shop for all your beverage and water delivery needs. It is a convenient online platform that enables users to order high-quality beverages and have them delivered right to their doorstep. The platform offers an extensive range of products, including water, tea, juice, sparkling water, and sports drinks, among others.

Pros and Cons

Pros: - Users can customize their orders based on their needs and preferences. - ReadyRefresh only delivers high-quality beverages that meet local standards for safety and quality. - The platform offers flexible delivery schedules to accommodate different customers' needs and preferences. - Users can save money by subscribing to the platform's recurring delivery services. Cons: - Some users might find the delivery fees costly. - The platform's product selection might not be suitable for customers with niche preferences.

User Experience

ReadyRefresh.com offers a seamless user experience. The website is easy to navigate and has a clean, modern layout. Users can easily create an account, select the products they need, and place orders in a few clicks. The platform also offers a live chat feature that enables users to interact with customer service in real-time, making the user experience even more convenient.

Pricing and Value for Money

ReadyRefresh.com's pricing is competitive and reasonable. The platform offers different pricing options depending on the user's needs and preferences. Users can choose from one-time deliveries or subscribe to recurring delivery services, which provide discounts and other perks. Overall, ReadyRefresh offers good value for money, given the convenience and high-quality products it offers.

Alternatives

There are several alternative beverage delivery platforms available in the market, including Amazon Fresh, Instacart, and FreshDirect. However, ReadyRefresh stands out for its focus on beverages and water and its commitment to quality and safety standards.

Customer Service

ReadyRefresh.com's customer service is reliable and efficient. The platform offers multiple contact options, including live chat, phone, and email support. Additionally, the platform has a comprehensive FAQ section that addresses common customer concerns and queries.

Product Quality and Selection

ReadyRefresh.com only offers high-quality products that meet local standards for safety and quality. The platform's product selection is extensive and includes popular beverage brands and niche products, such as sports drinks and sparkling water. Users can customize their orders based on their preferences and dietary restrictions.

Website Usability

ReadyRefresh.com is easy to use and navigate. The website's layout is clean and modern, with a simple ordering process that makes it easy for users to select and customize their orders. Additionally, the platform's live chat feature and comprehensive FAQ section make it easy for users to find answers to their queries.

Returns and Exchanges

ReadyRefresh.com has a flexible returns and exchanges policy. Users can request returns or exchanges for damaged or defective products within a specified period. The platform also offers refunds for canceled orders or products that do not meet the customer's satisfaction.

Promotions and Discounts

ReadyRefresh.com offers different promotions and discounts to its users. The platform provides discounts for subscriptions and orders above a certain amount. Users can also access exclusive promo codes and discounts by signing up for the platform's newsletters and social media channels.

Reputation

ReadyRefresh.com has a solid reputation in the beverage delivery industry. The platform has been featured in various reputable publications and has received positive reviews from satisfied customers.

Payment Options

ReadyRefresh.com accepts different payment options, including credit cards and PayPal. Users can choose their preferred payment option during the checkout process.

Loyalty Programs

ReadyRefresh.com offers a loyalty program that rewards users for their continued patronage. Users can earn points for every purchase and redeem them for discounts and other rewards.

Customer Reviews

ReadyRefresh.com has received positive customer reviews for its high-quality products, great customer service, and convenience. Users appreciate the platform's flexibility and ability to customize orders based on their preferences.

Community Involvement

ReadyRefresh.com is committed to giving back to the community. The platform partners with various organizations to support local initiatives that promote health, wellness, and sustainability.

Shipping and Costs

ReadyRefresh.com offers nationwide shipping, and the cost of shipping varies depending on the user's location and the order's size. Users can select different delivery schedules, including one-time deliveries or recurring delivery services. Overall, ReadyRefresh offers reasonable and competitive shipping costs.

Readyrefresh Recent User Reviews

User Rating

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Reviewer Name: Sunaina Batra

Review Submission Date: 2022-12-21

Review Title: If I could give a -100 stars
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Review Description: If I could give a -100 stars, I would. Complete trash of a company. They’ve given us two dispensers that both have leaked and caused immense damage to our wood floors. Their customer service is useless and unhelpful and they scam you into continuing service after multiple calls expressing dissatisfaction. Do not waste your time or money.

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Reviewer Name: EpicMango

Review Submission Date: 2022-12-17

Review Title: They decided to send me water again after cancelling months ago and charge me.
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Review Description: I had the service for a few years but decided to cancel since I didn't need it anymore. They told me it was cancelled and then out of nowhere about a month ago I get a 5 gallon bottle from Culligan delivered. I emailed them to see what was going on and they told me they bought ReadyRefresh. I told them that my account was already cancelled and I didn't want any deliveries, turns out it wasn't cancelled after all. Culligan said they closed it for good but nope still open and active and they charged me 20 dollars. These people are criminals

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Reviewer Name: Annette Robinson

Review Submission Date: 2022-12-17

Review Title: 6 bottles of water was delivered this…
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Review Description: 6 bottles of water was delivered this morning however the driver did not follow instructions to bring the bottles to the side door. First the driver never knocked on the door then left the 6 heavy bottles from the top step to the next to last step at the front door, and being 67 years old, I had to pick them up and bring them in the house, and to top it off, the driver did not bother to take the 6 empty bottles.

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Reviewer Name: Keith From Arizona

Review Submission Date: 2022-12-11

Review Title: I tried canceling 4 times in one year…
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Review Description: I tried canceling 4 times in one year and they are still charging me. Terrible customer service!!! They don't care!! Never again

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Reviewer Name: Kathryn Keegan

Review Submission Date: 2022-12-06

Review Title: I thought they were an excellent company
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Review Description: Wow, really surprised at these reviews on RR. I had them a couple years ago in central Florida and we loved them. Customer service and communication was excellent as was our delivery guy Marcus. After RR left our area (new management) we tried 2 other companies that were horrible, no communication and terrible customer service and deliveries were hit and miss with no explanations. After being spoiled by great service from RR and them leaving our area we went reverse osmosis. Sorry to see so many unhappy with RR

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Reviewer Name: Lisa Carlone

Review Submission Date: 2022-11-23

Review Title: The worst customer service
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Review Description: The worst customer service! Whether it be the delivery itself or speaking to customer service, they are horrific. I am now looking into another water delivery company. They really, really do not care about customer service. Do yourself a favor and go somewhere else!!!

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Reviewer Name: Ready Refresh LIES

Review Submission Date: 2022-11-22

Review Title: DO NOT BUY THIS SERVICE!!!
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Review Description: Consistently inadequate. Drivers come off business hours. Never pick up empty bottles. Customer service is a joke. When you call CS to speak to a manager, you are told that the entirety of management is "in a meeting." This company is a quantity company. They provide no customer help or service because they can line up with another: worst drivers and even worse customer service.

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Reviewer Name: Jim Atkinson

Review Submission Date: 2022-11-02

Review Title: Just a band of gypsies
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Review Description: What started out with some nice specials and seemingly good customer service quickly descended into a subscription nightmare. This is nothing but a band of gypsies! They're worse than AT&T. Oh and just TRY to cancel your subscription! YOU CAN'T. They won't even give you a customer service number to call! It's all web-based and all oriented toward RIPPING YOU OFF.Find a different water service, that's my advice.

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Reviewer Name: Janet Bush

Review Submission Date: 2022-10-27

Review Title: I purchased a water cooler from Ready…
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Review Description: I purchased a water cooler from Ready Refresh and it is leaking. I was told it no longer is under warrantee and they have no one that does repair. So basically my options are to throw it away and get a new one. Very poor customer service.

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Reviewer Name: Hans Frederik Brobjerg

Review Submission Date: 2022-10-24

Review Title: No discontinuing services without calling
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Review Description: The policy of this company is to not allow to discontinue the services by email or through the user page. When I finally called in, they told me that this is the policy because "we want to know if there is anything we can do better." Well, let me tell you one thing. You can enter the 21st century and allow people to cancel online.