Real-family-holidays Reviews

Voted Poor (2/5)

90 Votes

90 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

27% users rated Terrible
17% users rated Poor
24% users rated Average
22% users rated Very Good
10% users rated Excellent
Write a review

Introduction

Real Family Holidays is a leading provider of family-focused vacations and experiences. Their goal is to create unforgettable memories for families while promoting environmental conservation and sustainable tourism. With a wide range of destinations and activities, Real Family Holidays offers unique and enriching travel options for families of all sizes and interests.

Pros and Cons

  • Pros:
    • Extensive range of family-focused vacation options
    • Strong emphasis on environmental conservation and sustainability
    • Expert-led activities suitable for all age groups
  • Cons:
    • Limited availability in some popular destinations
    • Some activities may require additional charges
    • Not all destinations offer year-round availability

User Experience

Real Family Holidays' website offers a user-friendly experience, with easy navigation and intuitive search options. The site provides detailed information about each destination, including accommodation options and available activities. Booking is a straightforward process, allowing users to customize their vacation based on their preferences and requirements.

Pricing and Value for Money

Real Family Holidays offers competitive pricing for their family-focused vacations. The packages are designed to provide value for money, with activities, accommodation, and meals included in the price. Customers can choose from a range of options to suit their budget, and the quality of the experiences provided justifies the cost.

Customer Service

Real Family Holidays prides itself on excellent customer service. Their dedicated and knowledgeable team is readily available to assist customers in planning their vacations, answering inquiries, and resolving any issues that may arise before, during, or after the trip. Quick response times and helpful guidance ensure a smooth and enjoyable experience for customers.

Product Quality and Selection

Real Family Holidays offers a high standard of product quality, ensuring that accommodations are comfortable, safe, and suitable for families. The selection of activities is diverse, catering to various interests and age groups. Expert-led sessions and workshops provide educational and engaging experiences for both children and adults.

Website Usability

The Real Family Holidays website is well-designed and user-friendly. The layout is clean and visually appealing, making it easy for users to find the information they need. The search and booking functionalities are seamless, allowing visitors to quickly browse and reserve their desired vacation options.

Returns and Exchanges

Returns and exchanges policies for Real Family Holidays may vary depending on the specific circumstances. It is recommended to review the terms and conditions provided during the booking process or contact their customer service for clarification. They strive to accommodate customer requests, but certain restrictions may apply due to availability and time constraints.

Promotions and Discounts

Real Family Holidays occasionally offers promotions and discounts on their vacation packages. These can include discounted rates during off-peak seasons, early booking discounts, or special offers for loyal customers. Customers are encouraged to check the website regularly for any ongoing promotions or sign up for the newsletter to receive updates on exclusive deals.

Reputation

Real Family Holidays has built a strong reputation as a trusted provider of family vacations. Their commitment to sustainable tourism and environmental conservation has garnered praise from both customers and industry experts. Positive reviews highlight the exceptional experiences and the company's dedication to ensuring memorable trips for families.

Payment Options

Real Family Holidays offers various payment options to accommodate different preferences. Customers can pay for their vacation packages using credit cards, debit cards, or online payment platforms. Secure payment processing ensures the privacy and protection of customers' financial information.

Loyalty Programs

Real Family Holidays values customer loyalty and offers a loyalty program to reward repeat clients. Members of the program can enjoy exclusive benefits, such as priority booking, special discounts, and access to tailored vacation packages. The loyalty program encourages customers to continue choosing Real Family Holidays for their family vacations.

Customer Reviews

Real Family Holidays has received overwhelmingly positive customer reviews. Families appreciate the well-organized activities, knowledgeable guides, and the opportunity for children to learn about nature and conservation. The company's commitment to excellent customer service is frequently commended, with reviewers mentioning the helpfulness and responsiveness of the staff.

Community Involvement

Real Family Holidays actively engages with local communities in their travel destinations. They collaborate with local organizations, supporting community initiatives and conservation projects. By involving the communities, Real Family Holidays strives to create a positive impact and ensure that tourism benefits both visitors and host communities.

Shipping and Costs

Real Family Holidays does not involve physical shipping of products as they provide vacation experiences. Costs are transparently displayed during the booking process, including the complete breakdown of charges and inclusions. Customers can choose from different accommodation options, each with its associated costs, allowing them to select a package that fits their budget and preferences.