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Recommended by 139+ verified customers on Trustpilot
Review Description: This company claimed to be fur-free in 2019 but they were total liars and are still exploiting animals for their fur. Boycot this stupid company.
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Reviewer Name: Encitizen
Review Submission Date: 2022-09-08
Review Title: Same experience as many other reviewers…
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Review Description: Same experience as many other reviewers here. Ordered a bag almost 3 weeks ago, still hasn't arrived. I repeatedly told customer service via email that UPS had made a mistake and confused my order with another package that was in transit (also a company not to be trusted) and every time they responded they tried to tell me I should look in my spam folder or that I was mistaken. Unbelievable. Rebecca Minkoff you just lost a potential lifetime customer.
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Reviewer Name: Meg D’Onofrio
Review Submission Date: 2022-06-04
Review Title: Disgusted and yes no stars if…
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Review Description: Disgusted and yes no stars if possible~I’m joining this club people! What a racket; how can they operate like this and have merchandise in major retailers? I have never experienced anything like this. Who can we report her to? I find it hard to believe that Rebecca herself is unaware of these shameful business practices!I’m shouting from the rooftops: if you want to buy her products, do not buy directly from her website!
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Reviewer Name: Francheska Genao
Review Submission Date: 2022-05-28
Review Title: Have been waiting for my bag for a…
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Review Description: Have been waiting for my bag for a month now despite them saying they ship within 1-2 business days. Customer service keeps giving me the run around and at this point I’m just going to dispute the charge and never shop here again.
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Reviewer Name: Stacey Duncan-Jackson
Review Submission Date: 2022-04-06
Review Title: Terrible customer service
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Review Description: Terrible customer service. There is no phone number and company responds incorrectly or does not respond to emails. I am trying to return an item, and they have “no record” of the PO number, in spite of sending a copy of the packing slip and delivery confirmation with the PO number. Now they have gone silent. Avoid this one!
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Reviewer Name: Nicole
Review Submission Date: 2022-02-21
Review Title: BEWARE! You will lose your money!!!
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Review Description: BEWARE!! I ordered 5 pieces for the Holidays. One very expensive necklace never came and the pants I ordered didn't fit so I returned them. Two months later and FOUR EMAILS later and I still haven't received my $198 refund!!! The necklace finally showed up with no email response 2 months late but I won't attempt to return it because I know I won't get my money back!! It was for an event and its useless now!! Do not purchase from them!! You will lose your money!!
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Reviewer Name: Anthia Monaco Graham
Review Submission Date: 2021-12-16
Review Title: BEWARE REBECCA MINKOFF!!
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Review Description: I ordered a bag on sale from this company and they sent the wrong item. They refuse to exchange the item and want me to send the bag back at my expense and order the bag I originally ordered at full price. NOT NOT BUY FROM THEM. Check out their reviews on the Better Business Bureau's website.
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Reviewer Name: isabella
Review Submission Date: 2021-10-20
Review Title: i am not satisfied with the purchased…
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Review Description: i am not satisfied with the purchased product it is completely different from what was in the photo
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Reviewer Name: Anatpl
Review Submission Date: 2021-10-09
Review Title: Don’t shop the sales
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Review Description: Don’t shop the sales. They confirm items, bill your card then nothing until you reach out to them and then they tell you they are sold out of the items and will credit your card back. Has happened to me on more than one occasion. A real disappointment and time waster. So many other companies who are wanting the business and will come thru on orders.
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Reviewer Name: La bakker
Review Submission Date: 2021-09-09
Review Title: Bad quality
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Review Description: Very expensive for the quality they deliver. The rings make my finger dirty and blue.