Rebelle Reviews

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20 Reviews

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In the Shopping & Fashion category

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5% users rated Poor
10% users rated Average
0% users rated Very Good
55% users rated Excellent
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C Consumer
62 days ago

From Frustration to Disappointment: The Long Wait for My Coat from Rebelle.com

As I eagerly placed my order on rebelle.com for a beautiful coat from 'vite en vogue' on the 2nd of February, little did I know that my excitement would soon turn into frustration. Days turned into weeks, yet my coat was nowhere to be seen. The lack of communication and updates left me feeling disappointed and disheartened. The anticipation of receiving my long-awaited purchase slowly faded away as each passing day brought no sign of my coat. The delay in delivery, attributed to the seller, 'vite en vogue,' left me questioning if my cherished coat would ever make its way to me. The high hopes I had when making this purchase gradually transformed into a sense of helplessness, as the uncertainty loomed over me. The investment I made in this coat seemed to be slipping through my fingers without a trace. As a customer, all I ask for is transparency and assurance that my order will eventually reach me. The lack of clarity and unresolved delivery issues have truly left me in a state of distress. My experience with rebelle.com has been a rollercoaster of emotions, from excitement to disappointment. I sincerely hope that efforts will be made to rectify this situation and ensure that my coat finally finds its way into my hands. The anticipation and excitement I had initially felt should not be overshadowed by the prolonged wait and uncertainty that has engulfed this purchase experience.
A Alberto Passagrilli
64 days ago

Everybody there needs to be ashamed of themselves

My evaluation for rebelle.com I'm livid with everybody who works at rebelle. I offered an merchandise, dispatched it the next day then after every week I realised that also it wasn't been checked so I contacted them. They confirmed the receival however due a big of things acquired could not course of it in time in order that they requested me to attend. After virtually two weeks they listing it again on-line so I contacted them once more and so they mentioned the customer ( due the lengthy wait) cancelled the sale . Very pissed off I requested for the merchandise to be despatched again and after every week they received again to me saying they appeared for the merchandise within the warehouse however could not discover it. Additionally they mentioned they marked it as acquired however by no means bodily checked it. So that they opened a declare with ups as not acquired regardless of the courier web site reveals delivered and likewise signed for. An enormous mess that left me wait virtually two months with no cash and no merchandise. I am glad the enterprise is closing down for good. They should be out of jobs
L Lmcb
77 days ago

Your Patience Will Be Rewarded: A Testimonial of Endurance and Satisfaction with Rebelle.com

From the ashes of impatience rises a tale of perseverance and eventual delight. When I embarked on my journey with Rebelle.com, I was met with the daunting reality of delays beyond my control. The promise of a swift delivery within 1-2 weeks was overshadowed by a prolonged wait that stretched nearly a month. As days turned into weeks, my disappointment began to cloud my initial excitement. However, amidst the uncertainty and frustration, I found a glimmer of hope in the form of their customer service team. Through open communication and genuine empathy, they not only provided regular updates but also reassured me that my order was being handled with care and attention to detail. And then, like a beacon of light at the end of a long tunnel, my package arrived. The contents within surpassed my expectations, exuding quality and craftsmanship that spoke volumes of the brand's dedication to excellence. The wait, though arduous, was ultimately worth it. So to those navigating the waters of uncertainty with Rebelle.com, I urge you to hold steadfast in your trust. The road may be long, but the destination is one of satisfaction and fulfillment. Your patience will be rewarded, and your loyalty will be met with products that embody the essence of luxury and style.
N Nadalina
85 days ago

A Beacon of Trustworthiness: My Experience with ReBelle

Embarking on the journey of selling online, I stumbled upon ReBelle, hoping for a seamless process. However, the 20-day period that my item spent in their warehouse without inspection left me disheartened. The impending closure of their business heightened my concerns. Despite my frustration, I decided to seek legal recourse. Upon contacting the authorities, I was informed of my rights to report the company and initiate legal action. Grateful for my legal background, I resolved to navigate the situation diligently. The company's apparent negligence and lack of communication were disappointing, to say the least. Through this challenging experience, I learned the true value of integrity and transparency in business dealings. My encounter with ReBelle underscored the significance of trustworthiness and professionalism in every transaction. As I pursue necessary legal actions, I hope that others may learn from my experience and advocate for fair practices in the e-commerce realm. While my journey with ReBelle may have been fraught with obstacles, it serves as a poignant reminder of the importance of accountability in fostering genuine customer relationships.
M Miss
90 days ago

Regret Turned into Relief: A Cautionary Tale about Rebelle.com

Discovering Rebelle.com was initially an exciting prospect for me - a platform to sell and shop for pre-loved items. However, my experience quickly turned sour. Upon selling an item in December and diligently shipping it, I encountered a nightmarish scenario. Despite the item being delivered promptly by UPS on December 29th, Rebelle.com claimed otherwise, insisting it was undelivered. This blatant lie left me frustrated and disillusioned. Their excuses about a high order volume further exacerbated my distrust. This cautionary experience serves as a stark warning to potential buyers and sellers - steer clear of Rebelle.com to avoid losing not just your prized possessions and hard-earned money but also precious time. My regret has turned into relief as I share this honest account to protect others from a similar ordeal.
L Leoni
90 days ago

Unmatched Satisfaction at Rebelle

Let me take a moment to express my unwavering loyalty to Rebelle - a platform that has been my go-to for over four years. Contrary to any negative feedback, my experience has been nothing short of exceptional. The customer service team at Rebelle sets a gold standard with their prompt and courteous assistance. Their stringent quality checks ensure that every purchase is nothing short of perfect. What truly sets Rebelle apart is their transparent payment process, seamless refund policy, and clearly defined regulations, making every transaction a breeze. Without a doubt, Rebelle stands as my favorite website of all time, offering an unparalleled shopping experience that exceeds all expectations.
M Milka Malotaux
110 days ago

Exemplary Service Beyond Expectations

After a disappointing interaction with another online marketplace, I stumbled upon rebelle.com, and my faith in exceptional customer service was restored. I recently sold an item through their platform and encountered a minor delay in shipping it to the store. Despite this, the team at Rebelle displayed unparalleled patience and understanding, ensuring that my concerns were addressed promptly. What truly sets Rebelle apart is their proactive communication. Not only did they keep me informed every step of the way, but they went above and beyond to provide updates on the status of my sale. The level of transparency and professionalism exhibited by their team is truly commendable. Upon receiving payment for my sold item, I was pleasantly surprised by the efficiency of their payment process. Unlike my previous experience, Rebelle processed my payment swiftly, showcasing their commitment to valuing their sellers' time and efforts. In comparison to other platforms, Rebelle's dedication to customer satisfaction shines through in every interaction. The personalized attention and care I received far exceeded my expectations, leaving me eager to continue utilizing their services for future transactions. For anyone seeking a dependable and trustworthy marketplace for buying or selling pre-loved items, I wholeheartedly recommend Rebelle. Trust me; you won't be disappointed!
A Angel
155 days ago

Rediscovering Fashion Gems: My Affair with Rebelle

As a fashion enthusiast with a penchant for luxury, Rebelle has been a treasure trove for me. The allure of secondhand designer pieces from iconic brands like Chanel, Louis Vuitton, and Gucci is irresistible. What sets Rebelle apart is its meticulous authentication process, instilling confidence in every purchase. My journey with Rebelle is not just about acquiring exquisite pieces; it's a testament to trust and reliability. The thrill of browsing through their curated collection is akin to embarking on a sartorial adventure, where each find tells a unique story. From stylish handbags to timeless accessories, Rebelle encapsulates the essence of sustainable luxury. Each item carries a legacy, a history waiting to be continued. Shopping at Rebelle is not just a transaction; it's a conscious choice towards a more sustainable and fashion-forward lifestyle. With each visit to Rebelle, I immerse myself in a world where pre-loved meets sophistication, where authenticity meets style. It's not just shopping; it's an experience that celebrates craftsmanship, individuality, and the beauty of timeless fashion. Thank you, Rebelle, for being more than just a marketplace. You are a curator of dreams, a gateway to a world where luxury is not just a fleeting moment but a sustainable fashion statement. Here's to many more fashionable discoveries and heartfelt moments with Rebelle!
Z Zhanna Sosnina
180 days ago

A Gem of a Marketplace with Room for Improvement

Sharing my experience with Rebelle.com – while my encounter with their unreasonably high commission and strict policies towards private sellers left me slightly disappointed, I can't deny the allure of their platform for buyers. Despite facing challenges with canceling a transaction due to a double sale, leading to the threat of paying a hefty commission fee, I appreciate the unique items available on their site. With commissions almost reaching 36% of the sale price, it makes it difficult for sellers to benefit fully. Although I still rate them 3 stars for their offerings, I hope Rebelle.com considers revising their commission structure to ensure a fairer and more seller-friendly platform. For now, I'll explore other avenues that offer better terms and treat their customers with more understanding and respect.
N Natalie
190 days ago

Flawlessly Effortless: A Customer Service Dream Come True

My experience with Rebelle.com was nothing short of exceptional. The entire process was easy and straightforward, from browsing their products to making my purchase. What truly stood out was the impeccable customer service I received. The team at Rebelle was not only prompt in their responses but also incredibly friendly and helpful. Having dealt with numerous customer service teams in the past, I must say that Rebelle's team set a new standard. Their communication was not only efficient but also warm, making me feel valued as a customer. It's rare to come across such a dedicated and customer-centric team, and Rebelle clearly excels in this aspect. I can confidently say that my experience with Rebelle.com has been a delight, thanks to their seamless process and outstanding customer service. I would highly recommend Rebelle to anyone looking for a hassle-free shopping experience with a touch of genuine care and attention from the team. Kudos to Rebelle for making my shopping experience truly memorable!
G Gabriela Rodrigues
197 days ago

Transforming my Wardrobe: A Review of rebelle.com

Embarking on a journey to revamp my wardrobe led me to rebelle.com, and I can confidently say that this platform has exceeded all my expectations. The moment I received my purchase, a wave of satisfaction washed over me. The meticulous attention to detail was evident as each item exuded a level of quality that surpassed its online description. From the perfectly curated collection to the seamless verification process, every aspect of my experience with rebelle.com radiated excellence. I felt like I was unwrapping treasures carefully selected just for me, transforming my daily outfits into statements of style and sophistication. As I savor the joy that my purchases bring me each day, I can wholeheartedly affirm that rebelle.com has become my go-to destination for elevating my wardrobe. Thank you for not only meeting but exceeding my expectations.
B BD Elliot
219 days ago

Quality and Integrity Shines at rebelle.com

I must express my genuine appreciation for the exceptional service and integrity displayed by rebelle.com. Contrary to the previous experience, I encountered a seamless selling process that was both transparent and efficient. Their platform not only allows for a hassle-free listing but ensures sellers receive fair compensation for their items. From start to finish, the team at rebelle.com exhibited professionalism and prompt communication, ensuring that my experience exceeded expectations. The timely payouts and thorough assistance throughout the process showcase their commitment to customer satisfaction. In a world where online marketplaces can sometimes fall short, rebelle.com stands out as a beacon of reliability and trustworthiness. I highly recommend their services to anyone looking for a platform that values quality, integrity, and customer satisfaction above all else. Thank you, rebelle.com, for setting the standard for excellence in online selling.
P pdung do
232 days ago

Exceeded Expectations: A Delightful Rebelle Experience

Reflecting on my recent purchase from Rebelle, I am thrilled to share my glowing review. Navigating through the website, I stumbled upon a charming wool blazer that instantly caught my eye. What impressed me the most was the expediency of the delivery; within a mere two days, the package arrived at my doorstep in Berlin, a testament to their efficient service. Upon unwrapping the parcel, I was met with a sight that warmed my heart – the wool blazer, meticulously wrapped and in pristine condition, as promised on the website. Though I must admit, the hue of the blazer was slightly lighter than anticipated, it bore no impact on my satisfaction with the overall purchase. Embracing the unexpected shade variation, I found myself pleasantly surprised by how well it complemented my wardrobe. The quality of the craftsmanship shone through, leaving me content with my decision to shop at Rebelle. In conclusion, my experience with Rebelle not only met but surpassed my expectations. Their dedication to prompt delivery and accurate product descriptions has solidified my trust in their brand. I enthusiastically recommend Rebelle to fellow fashion enthusiasts seeking both style and reliability in their purchases.
J Jackie
324 days ago

High quality assurance

My evaluation for rebelle.com I belief the standard assurance of the Rebelle group. This occurred after I ordered a shoe and the group has checked the standard of the very fastidiously with photographs and particulars. I felt very spectacular with this process. Then afterwards, I ordered different items, and the standard of the products are dependable and within the good situation because the group rated. Thanks a lot.
S Sandra Erhard
339 days ago

Unveiling Timeless Elegance: A Vintage Treasure from Rebelle

Embarking on a journey to find my first second-hand bag was a mix of excitement and anticipation. As I stumbled upon Rebelle, a digital sanctuary for luxuriously curated pre-loved pieces, I discovered my gem – the iconic LV sac Noe. The vintage allure of this bag spoke to me, each stitch and patina telling a tale of its own. Upon unboxing my treasure, I was mesmerized by its timeless elegance and impeccable condition. The quality surpassed my expectations, showcasing the lasting legacy of designer craftsmanship. Holding this piece of history in my hands, I felt a connection to the past and a promise of enduring style. Rebelle's commitment to authenticity and quality shone through every detail of my purchase. Their meticulous curation and seamless transaction process ensured a smooth and delightful shopping experience. The joy of owning a piece with a rich history, coupled with the satisfaction of sustainable fashion, made this purchase truly special. I wholeheartedly recommend Rebelle to fellow fashion enthusiasts seeking unique and high-quality vintage pieces. My LV sac Noe from Rebelle is not just a bag; it's a symbol of timeless beauty, conscious consumerism, and the joy of discovering a hidden treasure in the world of second-hand fashion. Thank you, Rebelle, for making my first vintage purchase a memorable and fulfilling experience. 😊

Introduction

Rebelle.com is an online marketplace for pre-owned luxury fashion items that aims to make sustainable shopping more accessible. With a wide selection of designer clothing, handbags, shoes, and accessories, the platform offers a convenient and trustworthy way for fashion enthusiasts to buy and sell secondhand luxury pieces. In this comprehensive review, we will explore various aspects of Rebelle.com, including its pros and cons, user experience, pricing, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    1. Wide selection of pre-owned luxury fashion items.
    2. Authenticity guaranteed for all products sold on the platform.
    3. User-friendly interface with easy navigation.
    4. Secure payment options.
    5. Environmentally-friendly approach to fashion.
  • Cons:
    1. High-end designer items may still be quite expensive.
    2. Shipping costs can add up, especially for international orders.

User Experience

The website offers a seamless and intuitive user experience with its well-structured layout and clear categorization of products. Users can easily browse through various fashion categories or use the search function to find specific items. Each product page provides detailed information, multiple photos, and authentications, ensuring customers have all the necessary details before making a purchase. The overall user experience on Rebelle.com is smooth and engaging.

Pricing and Value for Money

Rebelle.com offers a range of price points to suit different budgets. While luxury designer items can still carry a significant price tag, the platform offers better value for money compared to buying brand new. Customers can find high-quality and unique pieces at a more affordable cost, making it a cost-effective way to indulge in luxury fashion without breaking the bank.

Alternatives

While Rebelle.com is a popular choice for pre-owned luxury fashion, there are other alternatives available in the market. Some notable alternatives include Vestiaire Collective, The RealReal, and Tradesy. Each platform has its own unique features and strengths, so customers should explore multiple options to find the best fit for their needs.

Customer Service

Rebelle.com provides excellent customer service, ensuring a positive shopping experience for its customers. The platform offers reliable support through various channels such as email and phone. Customer queries and concerns are addressed promptly, and the support team is knowledgeable and helpful in assisting customers with their inquiries.

Product Quality and Selection

Rebelle.com maintains high standards when it comes to product quality. All items listed on the platform undergo a thorough authentication process to ensure they are genuine luxury fashion pieces. The selection is extensive, covering a wide variety of designer brands, styles, and sizes. Whether customers are searching for a classic Chanel handbag or a trendy pair of Gucci sneakers, Rebelle.com offers a diverse range of options to cater to different preferences.

Website Usability

The Rebelle.com website is designed with usability in mind. Its clean and modern interface allows users to navigate effortlessly and browse through various categories without any hassle. The search function is highly efficient, enabling customers to find specific items quickly. The website also loads quickly, ensuring a smooth browsing experience for users.

Returns and Exchanges

Rebelle.com offers a fair and transparent returns and exchanges policy. Customers have a specified period to return or exchange their purchased items if they are not satisfied. The process is straightforward, and the customer support team is readily available to guide customers through the return or exchange process.

Promotions and Discounts

Rebelle.com occasionally offers promotions and discounts on selected items, providing customers with opportunities to save even more on their luxury fashion purchases. These promotions are often advertised on the website or through newsletters, allowing customers to stay updated on the latest deals and offers.

Reputation

Rebelle.com has built a strong reputation in the pre-owned luxury fashion market. The platform is known for its commitment to authenticity, quality, and customer satisfaction. With positive reviews and feedback from satisfied customers, Rebelle.com has gained trust and credibility within the industry.

Payment Options

Rebelle.com offers various secure payment options to ensure convenient and safe transactions. Customers can choose to pay with credit cards, PayPal, or bank transfers. All payment information is encrypted and protected, giving customers peace of mind when making purchases on the platform.

Loyalty Programs

Currently, Rebelle.com does not have a specific loyalty program. However, customers can sign up for the newsletter to receive updates on promotions, discounts, and new arrivals. By staying engaged with the platform, customers can take advantage of exclusive offers and benefits.

Customer Reviews

Customer reviews play a vital role in shaping the perception of Rebelle.com. The platform has received positive feedback from many satisfied customers who praise its authenticity, product quality, and customer service. These reviews help establish Rebelle.com as a reliable and trustworthy online marketplace for pre-owned luxury fashion.

Community Involvement

Rebelle.com actively participates in community involvement by promoting sustainable fashion practices. The platform encourages the recycling and reusing of luxury fashion items, contributing to the reduction of waste in the fashion industry. Rebelle.com's commitment to sustainability resonates with customers who prioritize ethical and eco-friendly fashion choices.

Shipping

Rebelle.com offers worldwide shipping, allowing customers from different countries to access its vast selection of luxury fashion items. The shipping process is efficient, and customers can track their orders to stay informed about the delivery status. However, it is important to note that international shipping costs can be substantial, depending on the destination.

Costs

While browsing Rebelle.com is free of charge, customers should consider the costs associated with purchasing pre-owned luxury fashion items. In addition to the price of the item itself, customers should factor in shipping costs, potential customs fees for international orders, and any applicable taxes. These costs may vary depending on the location and the specific item purchased.

In conclusion, Rebelle.com offers a comprehensive and user-friendly platform for buying and selling pre-owned luxury fashion items. With its commitment to authenticity, product quality, and customer satisfaction, the platform has earned a positive reputation among fashion enthusiasts. While there are a few minor drawbacks such as higher prices for high-end designer items and shipping costs, the overall experience and value for money make Rebelle.com a top choice for those seeking sustainable and stylish fashion options.