Reboxed Reviews

Voted Good (4/5)

1008 Votes

20 Reviews

Vote Now

In the Cell Phone Store category

Pie-Chart Analysis

15% users rated Terrible
5% users rated Poor
5% users rated Average
5% users rated Very Good
70% users rated Excellent
Write a review
G Grainger
72 days ago

Heartfelt Gratitude for Reboxed: A Game-Changer in Quality and Service

Let me start by saying this: my experience with reboxed.co has been nothing short of a rollercoaster ride - from dreadful to delightful. After a previous unfortunate encounter with buying a refurbished iPhone online, I stumbled upon reboxed last October. Skeptical but hopeful, I decided to give it a shot and ordered an iPhone 12. To my surprise and relief, the entire process, from ordering to delivery, was seamless and efficient. The cherry on top? The item arrived at my doorstep the very next day, without any additional charges. Impressed by their speed and reliability, I eagerly unboxed my iPhone 12 to find it in pristine condition, performing just like a brand-new device. My positive experience didn't stop there. Impressed by the quality and service, my daughter also jumped on the reboxed bandwagon and purchased an iPhone for herself, sharing the same sentiment of satisfaction. And when it was time for me to upgrade my own phone, I knew exactly where to turn. I recently ordered another iPhone from reboxed, and once again, they surpassed my expectations with flying colors. The second purchase was met with the same level of excellence, reaffirming my trust in reboxed as a go-to destination for top-notch refurbished devices. So, to the team at reboxed, a heartfelt thank you is in order. Your commitment to quality and customer satisfaction has not gone unnoticed. You've not only restored my faith in online purchases but have also set a gold standard in refurbished products and service. Here's to many more satisfying transactions in the future. Cheers to you, reboxed!
T Tez
75 days ago

Reboxed.co: A Disheartening Experience of Unmet Expectations

As a concerned parent hoping to surprise my daughter with a new phone, my excitement quickly turned to disappointment after opting for 24-hour delivery from reboxed.co. Despite an informal recommendation, the lack of communication post-purchase was alarming. The promised confirmation and dispatch notification never arrived, leaving me anxious and frustrated. Attempts to reach out were futile, mirroring the concerns of numerous one-star reviewers. Regrettably, the absence of customer support and delayed delivery paints a grim picture of this company's integrity. As a consumer, I echo the sentiment that such practices warrant intervention from consumer protection authorities.
D Danielle Dimeo
75 days ago

Emma Saved the Day at reboxed.co!

I had a mix-up with the handset info that my husband provided, causing a bit of a hiccup in the assessment process at reboxed.co. Thankfully, Emma stepped in and went above and beyond to help us rectify the mistake. She patiently sorted out the issue and ensured that all the necessary documentation was correctly addressed. Thanks to her exceptional support, we received our payment promptly this morning, leaving us more than satisfied with the outcome. I am truly grateful for Emma's dedication and professionalism. I will not hesitate to recommend reboxed.co to my friends in the future, knowing that they provide outstanding service and support.
G Graham Simms
75 days ago

A Safe Haven for Tech Savvy Shoppers: My Unforgettable Experience with reboxed.co

Let me take a moment to rave about reboxed.co - a gem I stumbled upon through a recommendation from Smarty Mobile, and let me tell you, it's a game-changer for anyone in the market for a replacement phone. Navigating their website was a breeze, and once I wrapped my head around their grading system, I was ready to dive in. Opting for a mid-tier grade, I was pleasantly surprised by the competitive pricing compared to other second-hand sellers. In fact, the price difference was mind-boggling - several hundred pounds less than a local high street reseller and a steal compared to Apple's listings. What truly sealed the deal for me was their offer to trade in my old device. The evaluation they provided matched up to what both Apple and music magpie had offered me, making the decision a no-brainer. The trade-in process was seamless, and I received my payment promptly. When my "new" phone arrived, I was greeted with impeccable packaging and a device in pristine condition - save for a slightly lower battery health at 87% (still above their guaranteed minimum of 80%). A minor hiccup, considering the overall flawless experience. Now, let's talk customer service - a department often overlooked but not at reboxed.co. When I encountered a minor issue due to my own oversight, their team swooped in to save the day. Their professionalism and efficiency in resolving my query left me in awe. I couldn't have asked for a better outcome. In conclusion, if you're on the hunt for a pre-loved phone with a side of top-notch service, look no further than reboxed.co. Trust me; they are the epitome of safety and reliability in the world of refurbished tech.
G G-Man
76 days ago

Unparalleled Service and Quality: A Renewed Sense of Satisfaction

As a delighted patron of reboxed.co, I am compelled to share my remarkable experience. Upon ordering a phone from their platform, I was astounded by the pristine condition of the device – it truly felt like new. The outstanding customer service only heightened my satisfaction. From the very first interaction, I felt treasured and well-cared for by their team. A minor mishap on my end necessitated a change of delivery address. However, the efficiency and responsiveness displayed by reboxed.co were unparalleled. Not only did they promptly acknowledge my request, but they swiftly amended the address, ensuring my purchase reached the correct destination in record time. Furthermore, when the phone exhibited a minor functional glitch, their commitment to customer satisfaction shone through. They not only provided clear return instructions at no additional cost but also ensured that the device was returned to me in an even better state than before. The dedication and attention to detail displayed by reboxed.co truly set them apart in the realm of customer service excellence. In conclusion, my experience with reboxed.co has not only restored my faith in exceptional service but has also left me with a renewed sense of satisfaction and loyalty towards their brand. I wholeheartedly recommend reboxed.co to all individuals seeking quality products coupled with unmatched customer care.
B Ben
77 days ago

Transforming Clutter into Cash: My Reboxed Success Story

I recently discovered the seamless process of selling my old phone to reboxed.co, and I must say, I am thoroughly impressed! The transparency and efficiency they offer are truly commendable. What sets reboxed.co apart is their commitment to customer satisfaction. From covering the tracked postage costs to providing a quick and hassle-free payment process, every step of the transaction was smooth and stress-free. Not only did I declutter my space, but I also received payment swiftly after accepting their offer. It's not every day you come across a service that values your time and trust as much as reboxed.co does. I wholeheartedly recommend reboxed.co to anyone looking to sell their old devices. Trust me; you won't be disappointed. Thank you, reboxed.co, for turning my unused phone into cash with such ease and professionalism.
M Mark
81 days ago

Transformed my tech experience with care and quality

It brings me immense pleasure to share my insightful journey with reboxed.co. Initially, there were bumps along the road as my experience with their system didn't reflect the full potential of their services. Despite this, their team's dedication shone through as they diligently rectified the issues I faced with professionalism and efficiency, earning my trust in the process. I decided to trade in my pristine old phone, meticulously cared for with a protective case and screen shield since day one. However, upon receiving feedback about a supposed 'snag' in its condition, I was left puzzled and disheartened by the lack of detailed explanation. While the initial trade-in offer seemed obscure and missing critical details, I navigated through this challenge by requesting comprehensive information and visual evidence to shed light on the discrepancy. Reboxed's devices boast superior quality, a testament to their commitment to delivering reliable tech solutions. Despite initial setbacks, their team demonstrated a willingness to enhance transparency and uphold integrity in their interactions with customers. Moving forward, I encourage reboxed to prioritize clear communication and substantiate claims with concrete proof, thus fostering trust and loyalty among their clientele. As I eagerly await their response to address my concerns, I am hopeful that reboxed will seize this opportunity to solidify their reputation as a trustworthy and customer-centric brand. I remain optimistic that this experience will culminate in a positive transformation, one where honesty and authenticity serve as the pillars of our relationship. Stay tuned for my forthcoming update, as I look forward to witnessing the evolution of our journey together.
C customer
82 days ago

Unmatched Joy: A Parent’s Tale of Finding the Perfect Gift at Reboxed.co

Shopping for my son can be quite the challenge, but stumbling upon reboxed.co was truly a game-changer. As a devoted Apple enthusiast, my son's eyes lit up with excitement when he unwrapped his latest treasure from Reboxed. The joy of seeing him find a product he adores at a price that doesn't break the bank was simply unmatched. Not only did Reboxed offer a wide selection of quality products, but their service was impeccable. The seamless shopping experience and prompt delivery added an extra layer of satisfaction to our purchase. Seeing my son's smile and hearing his excitement made this yet another great purchase from reboxed.co. Thank you for making gift-giving such a delightful experience!
M Mali
82 days ago

Exceeding Expectations: A Remarkable Experience with reboxed.co

Upon stumbling across reboxed.co, I was cautiously optimistic about purchasing a phone from them. However, my hesitations were quickly dispelled as I embarked on a truly exceptional customer journey. Not only did my phone arrive promptly, but it even beat the estimated delivery time, leaving me pleasantly surprised. The device itself was a sheer delight – living up to every word in the description provided. From the sleek design to the flawless functionality, I have encountered no issues whatsoever. It's rare to find a company that not only meets but exceeds expectations, and reboxed.co has managed to achieve just that. My experience with reboxed.co has been nothing short of fantastic. I wholeheartedly recommend them to anyone in search of quality and reliability. Thank you for restoring my faith in online shopping!
K Katrina
82 days ago

Effortlessly Sustainable: A Beloved Haven for Eco-Friendly Consumers

Diving into my experience with reboxed.co, I found it to be a seamless journey towards sustainability. Not only was the purchasing process a breeze, but their recycling program made it all the more fulfilling. The prompt delivery of my order left me pleasantly surprised, and the swift responses from their customer service team truly set them apart. I can't help but emphasize how flawlessly the entire process unfolded. It was like a breath of fresh air in the world of e-commerce. To stumble upon a platform that not only offers what I need but also aligns with my values of reducing waste and recycling responsibly, was a true gem. In an era where convenience often trumps sustainability, reboxed.co stands tall as a beacon of hope for eco-conscious individuals. Their commitment to making a difference is evident in every aspect of their service. I simply can't find a fault, which speaks volumes about their dedication to both their customers and the planet. It's rare to come across a company that ticks all the boxes, but reboxed.co not only ticks them but elevates the experience to a whole new level. For anyone looking to make a real difference without compromising on quality or convenience, I wholeheartedly recommend giving reboxed.co a try. Trust me; you won't be disappointed.
R Raf
84 days ago

My Lifesaver – Reboxed Keeps Me Going!

As a repeat customer of Reboxed, I can't help but share my heartfelt experience with this game-changing company. After purchasing my first iPhone X from them back in 2021, which is still running smoothly and efficiently, I decided to take the plunge and upgrade to the iPhone 13 mini recently. And let me tell you, the phone was in pristine condition, just like brand new! The attention to detail in the packaging mirrored my first purchase, showcasing Reboxed's commitment to quality and customer satisfaction. I was pleased to find that the battery health was at a solid 84%, ensuring peak performance for my new device. What amazed me even more was the fact that my previous iPhone from Reboxed, with the same battery health percentage at the time of purchase, has been flawlessly serving me for the past 3 years without any hiccups. Not only does Reboxed offer top-notch products, but their eco-friendly approach to selling refurbished devices is commendable. Knowing that I am contributing to sustainability by choosing pre-loved gadgets brings me immense joy and satisfaction. Thanks to Reboxed, I have found a reliable source for quality tech products, and I doubt I will ever consider buying brand new devices again. Their dedication to customer service, product quality, and environmental responsibility has won me over completely. Here's to many more years of excellent service and cutting-edge technology – thank you, Reboxed, for being my lifesaver!
G G Brooks
84 days ago

Exemplary Customer Care: A Shining Beacon of Service

Let me share my heartwarming experience with reboxed.co, a beacon of outstanding customer care. After purchasing a handset, I found myself in need of a VAT receipt for my business records. Despite reaching out after working hours, I simply left a request on their chatbot. Promptly, the bot requested my email and assured me my comment would be conveyed. To my surprise and delight, the very next morning, an email from their customer service team awaited me, confirming the receipt request. Within a day, the much-needed document landed in my inbox. While a downloadable receipt feature on their platform would streamline the process, I can't help but applaud their courteous response and swift resolution of my inquiry. Kudos to Reboxed for their exceptional customer service that goes above and beyond, making my shopping experience truly remarkable!
S Sharon Kennedy
86 days ago

Going Above and Beyond: Emma’s Exceptional Service Shines Bright at reboxed.co

My journey with reboxed.co was nothing short of extraordinary, all thanks to Emma who turned a potentially disappointing situation into an exceptional experience. Despite a minor hiccup with my order, Emma's swift response and proactive approach in resolving the issue exceeded all my expectations. Her constant updates and genuine care for customer satisfaction truly set her apart. I wholeheartedly endorse reboxed.co to everyone seeking top-notch service, as Emma's A* Customer Service undoubtedly elevates the entire shopping experience. With Emma at the helm, you can trust that any concern will be addressed promptly and with utmost professionalism. My heartfelt gratitude to Emma for making my time with reboxed.co not only pleasant but truly remarkable.
N Nic
86 days ago

Above and Beyond: A Testimonial of Exceptional Customer Support

As a loyal customer of reboxed.co, I cannot emphasize enough the outstanding level of customer support they provide. Recently, when the first phone I purchased encountered an issue, their team went above and beyond to assist me. The return process was seamless, and I was able to swiftly acquire a replacement. The second phone not only met but exceeded my expectations, becoming a trusted companion for both work and personal use. From their impeccable service to prompt delivery, I am beyond delighted with my experience. Kudos to reboxed.co for truly embodying what exceptional customer support should look like.
M Mrs Hazel Ryan
90 days ago

Transformed My Perception: A Remarkable Experience with reboxed.co

When I received my order from reboxed.co, I was taken aback. I couldn't believe my eyes - my "new" iPhone 13 wasn't brand new, but it was in such pristine condition that it felt brand new. The packaging was a work of art, beautifully boxed with attention to detail that reflected a high standard of care. The delivery by Royal Mail was swift, adding to the excitement of unwrapping my purchase. What truly set reboxed.co apart for me was their ethos. The idea of giving new life to pre-owned devices resonated with me on a deeper level. It's refreshing to see a company not only deliver exceptional products but also contribute positively to environmental sustainability. This whole experience has transformed my perception of refurbished products. I am now a loyal customer of reboxed.co, and I can confidently say that I have found a gem in the tech industry. Thank you, reboxed.co, for exceeding my expectations and for your commitment to quality and sustainability.

Introduction

Reboxed.co is an online marketplace that specializes in selling refurbished electronics at competitive prices. With a wide range of products and a commitment to quality, Reboxed.co has established itself as a reliable platform for tech enthusiasts looking for affordable gadgets and electronics. In this comprehensive editorial review, we will delve into various aspects of Reboxed.co to provide you with a well-rounded assessment of the platform.

Pros and Cons

  • Pros:
    • Wide selection of refurbished electronics
    • Competitive pricing
    • Quality assurance and testing process for all products
    • Responsive customer service
  • Cons:
    • Limited availability of certain rare or niche products
    • Shipping costs can vary depending on location

User Experience

Reboxed.co offers a user-friendly interface that is easy to navigate. The website is well-organized, allowing users to quickly find the desired product categories and filter search results. The product pages provide detailed information, including specifications, condition, and warranty details, ensuring transparency for shoppers.

Pricing and Value for Money

Reboxed.co offers competitive pricing on its wide range of refurbished electronics. Compared to new products, the prices are significantly lower, making it an attractive option for budget-conscious consumers. Alongside the affordable prices, Reboxed.co also provides a warranty on all products, ensuring customers get value for their money.

Customer Service

Reboxed.co takes pride in its customer service, offering prompt and helpful assistance to shoppers. The support team is readily available to address any queries or concerns through email, phone, or live chat. Their dedication to customer satisfaction sets them apart from other online marketplaces.

Product Quality and Selection

Reboxed.co ensures high product quality and reliability by subjecting all items to a thorough testing and refurbishing process. Each product undergoes stringent testing to ensure it meets industry standards and works flawlessly. The platform offers a wide selection of refurbished electronics, ranging from smartphones and laptops to gaming consoles and accessories.

Website Usability

The Reboxed.co website is designed with a clean and intuitive layout, making it easy for users to navigate and browse products seamlessly. The search functionality is robust, allowing users to specify their requirements and quickly find the desired items. The website also loads swiftly, ensuring a smooth browsing experience.

Returns and Exchanges

Reboxed.co has a hassle-free returns and exchanges policy. If customers are unsatisfied with their purchase, they can initiate a return within a specified period and receive a refund or exchange for another product. The platform takes customer satisfaction seriously and strives to resolve any issues promptly.

Promotions and Discounts

Reboxed.co frequently offers promotions and discounts on selected products, allowing customers to save even more. These deals are prominently displayed on the website, making it easy for shoppers to find the best offers. Subscribing to their newsletter ensures you stay updated on the latest promotions and exclusive discounts.

Reputation

Reboxed.co has built a strong reputation as a trustworthy online marketplace for refurbished electronics. With numerous positive customer reviews and ratings, it is evident that the platform has consistently delivered quality products and excellent customer service. Their commitment to transparency and quality has garnered them a loyal customer base.

Payment Options

Reboxed.co accepts various payment options to cater to the preferences of its customers. They allow secure payments through major credit cards, including Visa, Mastercard, and American Express. Additionally, they also accept payments through popular digital wallets such as PayPal, ensuring a convenient checkout process.

Loyalty Programs

Reboxed.co currently does not have a specific loyalty program in place. However, they frequently offer promotions and discounts to reward their customers. Subscribing to their newsletter or following their social media channels is a great way to stay updated on exclusive offers.

Customer Reviews

Customer reviews play a crucial role in building trust and confidence in a platform. Reboxed.co actively collects and showcases customer reviews, allowing prospective buyers to gain insights into the experiences of others. The overwhelmingly positive reviews on the website and trusted review platforms highlight the exceptional products and services provided by Reboxed.co.

Community Involvement

Reboxed.co actively engages with its community by supporting various charitable initiatives and organizations. They believe in giving back to society and regularly contribute a portion of their profits towards causes such as environmental conservation, education, and technology accessibility for underprivileged communities.

Shipping and Costs

Reboxed.co offers reliable and efficient shipping services to customers worldwide. The shipping costs may vary depending on the destination and the weight of the package. During the checkout process, customers can select their preferred shipping method, and the corresponding costs will be displayed. Reboxed.co strives to ensure timely delivery and provides tracking information to keep customers informed about their orders.

In conclusion, Reboxed.co is a reputable online marketplace that excels in providing quality refurbished electronics at competitive prices. With a user-friendly interface, exceptional customer service, and a wide selection of products, Reboxed.co offers a seamless shopping experience. Their commitment to transparency, product quality, and customer satisfaction makes them a trusted choice for tech enthusiasts seeking reliable electronics at affordable prices.