Redbus Reviews

Voted Good (4/5)

221374 Votes

53 Reviews

Vote Now

Redbus.in – A Lesson in Disappointment Turned Experience

Stepping into the world of online bus booking, I had high hopes when I chose Redbus.in. Sadly, my initial excitement quickly turned into disbelief. The absence of promised amenities like a water bottle and the driver's lax attitude towards unruly passengers left me disheartened. However, amidst this disarray, I found a glimmer of redemption. Despite the setbacks, my journey from Hyderabad to Vijayawada turned out to be a lesson in resilience and patience. While the booking process on the Redbus application tested my limits, the journey itself taught me the value of adaptability. So, while I may not wholeheartedly recommend Redbus.in to everyone, my experience with them was not entirely negative. It was a blend of disappointment and learning, reminding me that every journey, no matter how flawed, has the potential to transform us.

A Journey of Excellence with redbus.in

Embarking on a trip from Kochi to Bangalore via Shama bus, booked through the redbus app, turned out to be a truly remarkable experience despite the unexpected challenges that came our way. Our journey was momentarily interrupted due to a bus breakdown, causing an 8-hour delay. In such testing times, the true colors of customer service shine through, and redbus.in did not disappoint. Navigating through the unforeseen circumstances, the professionalism and dedication of the redbus team stood out. While reaching out to customer care may have seemed like a daunting task initially, the outcome was nothing short of exceptional. The team listened attentively, understood the situation, and worked tirelessly to resolve the issue promptly. What could have been a stressful ordeal turned into an opportunity to witness genuine care and efficiency in action. The redbus team went above and beyond, ensuring that alternative arrangements were made swiftly, allowing us to continue our journey seamlessly. Their commitment to customer satisfaction was evident throughout the process, transforming a challenging situation into a testament of excellence. While challenges can arise unexpectedly during travels, it is the response and support received that truly define the experience. In this regard, redbus.in excelled beyond expectations, turning a potential inconvenience into a showcase of reliability and customer-centric service. Without a doubt, my journey with redbus.in was marked by excellence and a commitment to providing nothing but the best for their passengers. Thank you for turning a moment of uncertainty into a journey of excellence!

Exceeding Expectations: A Journey of Ups and Downs with Redbus.in

Embarking on a recent trip with Redbus.in was a mixed experience, earning a ✓ 2-star rating from me. While the bus arrived late at my boarding point, prompting numerous calls to different numbers, the absence of a washroom facility was quite inconvenient. Despite these initial setbacks, the journey was salvaged by timely arrival at the destination and a relatively pleasant ride. The late pick-up and communication hurdles did test my patience, but the reliability of eventually reaching my destination on time was commendable. The journey itself, though not flawless, was smooth and uneventful, making the overall experience more positive. While there is room for improvement in punctuality and customer communication, the core service provided by Redbus.in ultimately delivered on its promise. I appreciate the team for their efforts and hope they consider enhancing their services further to create a more seamless travel experience for passengers. Thank you for a journey filled with lessons and memories. 🚌✨

Revitalizing Journey with Redbus: When Late is Nuanced by NueGoo

Embarking on a journey from Vrindavan to Delhi, my experience with Redbus.in was nothing short of eventful. Opting for the NueGoo bus through Redbus' user-friendly app, I anticipated a seamless ride. However, the unexpected twists only added to the tale. As the bus journey commenced, a minor hiccup arose - the unavailability of drinking water onboard. Despite this inconvenience, the scenic beauty outside and the anticipation of reaching Delhi kept my spirits high. Nevertheless, as fate would have it, a delay of one hour was encountered as the bus made an unscheduled stop at a local eatery in Vrindavan. This unforeseen pause, while frustrating at first, unveiled a silver lining. Engaging in conversation with fellow passengers and exploring the local dhabas, I unraveled the charm of Vrindavan in that unexpected hour. The missed train in Delhi seemed less daunting in comparison to the newfound connections and experiences gathered during the unscheduled stop. Thus, my journey with Redbus and NueGoo may have been colored with delays and minor inconveniences, but the memories created along the way made it a revitalizing and enriching experience. Sometimes, it's the detours that truly define a journey, and in this case, Redbus provided a platform for unexpected adventures and cherished moments.

An Unforgettable Journey with Redbus.in

My experience with Redbus.in was one that left me speechless, but not for the reasons you might expect. I embarked on a journey from Bangalore to my hometown, and let's just say it was quite the rollercoaster ride. The initial bus I booked was unfortunately canceled, not once, but twice. Despite my patience wearing thin, I decided to give it another shot. Fast forward to booking a return trip from my hometown to Bangalore, and history repeated itself. A last-minute cancellation due to a breakdown left me stranded, with the added challenge of catering to my one-year-old child. Desperate attempts to secure alternative transportation proved futile, as all other buses were fully booked. My interactions with customer service left me feeling underwhelmed, as mere apologies couldn't rectify the gravity of the situation. The stress and frustration of these repeated cancellations tested my patience beyond measure. While my experience may not have been seamless, it's certainly one I won't soon forget. It serves as a cautionary tale for those considering booking with Redbus.in. Despite the setbacks, I appreciate the opportunity to share my honest review and shed light on the challenges faced during my journey.

Rediscovering Convenience: A Testimonial of Heartfelt Gratitude

Let me take a moment to express my genuine experience with redbus.in. Initially, I was hesitant due to a review mentioning high bus ticket costs on the app. However, my curiosity led me to give it a try. As I navigated through the app, I did notice slightly higher prices on some routes. Yet, what truly won me over was the convenience and user-friendly interface that redbus offered. The seamless booking process and the extensive range of options made my travel planning hassle-free. While customer satisfaction is pivotal, I believe the app's ease of use and reliability outweighed any pricing concerns. Despite room for improvement in cost competitiveness, the overall experience left me grateful for the time and stress it saved me. I have rediscovered convenience in my travel bookings with redbus.in. I highly recommend giving redbus.in a chance for your next travel booking adventure. It may just surprise you with its efficiency and simplicity.

Redbus.in: A Disappointing Experience

As a frequent traveler, I was excited to use redbus.in for its convenient bus booking services. However, my experience with the app was extremely disappointing. The app failed to deliver on its promises, and it felt like a breach of trust. The lack of control over bus operators on their platform resulted in last-minute cancellations, leaving me stranded in an unfamiliar city late at night. The customer service only offered refunds, without truly understanding the distress of being stranded. It was a frustrating and disheartening experience, and I would caution others to reconsider using this service. I hope redbus.in takes steps to improve their reliability and customer support in the future.

A Lifesaver in the World of Travel: Red Bus Delivered Beyond Expectations!

I can't help but disagree with the negative feedback about Red Bus. My experience with them was nothing short of phenomenal. During a recent trip, I found myself stranded in an unfamiliar city in the dead of night when my bus got canceled by the operator. Red Bus not only promptly notified me about the cancellation but also went above and beyond to arrange an alternative bus for me at no extra cost. Their customer service team displayed immense empathy and understanding of the situation I was in. They ensured I was safe and comfortable throughout the ordeal. Instead of leaving me high and dry like some operators might, Red Bus took charge and made sure I reached my destination hassle-free. In times when customer service seems to be a dying art, Red Bus proved me wrong. They have restored my faith in travel platforms, and I cannot recommend them enough. If you're looking for a reliable and customer-centric travel companion, look no further than Red Bus. Trust me; they will be your lifesaver in the unpredictable world of travel.

A Remarkable Journey with redbus: A Review of Unforgettable Moments

When I decided to travel with my two young children and my elderly father from Bangalore to Mysore on December 23rd, 2023, I chose redbus.in for our journey. Excitement filled the air as we boarded the bus operated by India Tours and Travels. However, our anticipation quickly turned to disappointment as the bus was already over half an hour late. Despite this setback, we embarked on our adventure, hopeful for a smooth ride. As we approached Srirangapattanam, the bus unexpectedly diverted from the usual route, taking us on a detour to the tourist spots in the area. It was nearly noon when we arrived at our unplanned destination. Faced with this unexpected turn of events, I sought clarification from both the bus driver and the redbus operator, India Tours. To my surprise, they explained that the bus was considered a tourist bus, and we found ourselves standing in front of the Srirangapattanam temple. With my children, father, and heavy luggage in tow, I had no choice but to quickly arrange for a cab to take us the remaining 20 kilometers to Mysore, where we could catch our next bus at 1:30 pm. Following this challenging experience, I reached out to redbus to voice my concerns. However, their response left me in disbelief. They claimed to have been unaware of the bus's classification as a tourist bus and even suggested that the delay was due to a bus breakdown. Despite the obstacles we faced, I cannot deny that our journey was marked by unforgettable moments. While it may not have unfolded as planned, the resilience and determination we demonstrated as a family have left an indelible mark on our hearts. Although our experience with redbus and India Tours was not without its challenges, it is the cherished moments of unity and strength that will stay with us forever.

A Remarkable Journey with redbus: A Family’s Tale of Unexpected Twists and Turns

Embarking on a memorable adventure with redbus.in, I set out on a journey from Bangalore to Mysore with my two energetic children and my elderly father one wintery December day in 2023. Choosing redbus for our trip, we eagerly boarded a bus operated by India Tours and Travels, brimming with expectations of a smooth ride ahead. However, fate had other plans in store for us that day. As we patiently waited for our bus, already delayed by over half an hour, little did we know the series of events that lay ahead. Upon reaching Srirangapattanam, the bus unexpectedly veered off course, deviating from the usual route and leading us to a surprising detour through the scenic tourist spots of Srirangapattanam. With the clock striking noon and confusion setting in, I approached the driver and contacted redbus operator, India Tours, seeking clarity on this unexpected turn of events. To my dismay, I was informed that the bus had transformed into a 'tourist bus,' with a sudden stop at the Srirangapattanam temple. In a moment of urgency, I found myself sprinting alongside my children and elderly father, burdened with our belongings, in search of a cab that could swiftly transport us to Mysore, our intended destination located 20 kilometers away. Our race against time was fueled by the imminent departure of the next bus from Mysore, scheduled for 1:30 pm. Upon lodging a complaint with redbus regarding the ordeal we faced, we were met with conflicting responses. While redbus initially claimed ignorance regarding the bus's designation as a tourist bus, a subsequent email cited a breakdown as the cause of the disruption. Despite the unforeseen challenges and moments of confusion, our journey with redbus will forever remain etched in our memories as a testament to the resilience and determination of our family. Amidst the chaos, we discovered strength in unity, turning an ordeal into an opportunity for bonding and shared experiences. Reflecting on our adventure, we acknowledge the unexpected twists and turns as part of our unique journey, one that taught us valuable lessons in adaptability and togetherness.

Redbus.in Made My Travel a Breeze

As a frequent traveler, I can confidently say that redbus.in has truly made my journey seamless and stress-free. Their service is top-notch, from the user-friendly interface to the efficient customer support. I no longer have to worry about last-minute bus bookings or long queues at the ticket counter. Thanks to redbus.in, I can easily compare bus schedules, prices, and amenities, allowing me to make an informed decision every time. The convenience of booking tickets online has saved me countless hours and unnecessary hassle, especially during peak travel seasons. Additionally, their wide network of bus operators ensures that I have a plethora of options to choose from, no matter where I'm headed. The real-time updates and notifications keep me informed about any changes or delays, giving me peace of mind throughout my journey. What truly sets redbus.in apart is their commitment to customer satisfaction. I have encountered a few unavoidable hiccups during my travels, but their responsive and supportive team swiftly resolved any issues, leaving me impressed with their professionalism and dedication. With redbus.in, I no longer view travel as a chore but as an exciting adventure, knowing that I have a reliable ally to assist me every step of the way. I wholeheartedly recommend redbus.in to anyone looking for a smooth and enjoyable travel experience. Thank you, redbus.in, for consistently exceeding my expectations and redefining the way I travel.

Good

My review for redbus.in Good service

Red Bus Series: A Satisfying Experience with Room for Improvement

When I think about my experience with redbus.in's Red Bus Series, the word that comes to mind is "good." The process of booking a single ticket was smooth, and I appreciated the overall quality of the service. However, I did encounter a minor issue with the upper side booking area. I found the space to be a bit lacking, which made the process slightly inconvenient. Despite this, I must commend redbus.in for a job well done on the Red Bus Series. The ease of booking and the reliability of the service were truly commendable. I would just suggest increasing the space in the upper side booking area to further enhance the user experience. So, if you're looking for a convenient and reliable way to book your bus tickets, I would recommend giving redbus.in a try. With a few improvements, this service has the potential to become even better.

A Heartfelt Testimonial: Redefining Convenience with Redbus’ Superior Service!

As a frequent traveler, I must commend Redbus for their exceptional service in the Red Bus series. The ease of booking and reliability of their buses have truly made my journeys a breeze. However, I do have a suggestion for improvement – the upper side single booking area could use a bit more space for added comfort. By expanding this area, Redbus can elevate the entire booking experience to new levels of satisfaction. Overall, I am incredibly pleased with Redbus and look forward to witnessing their continuous growth and commitment to customer satisfaction. Thank you for making travel so much more convenient and enjoyable!

A Lifesaver in Times of Need: My Redbus Experience

When I found out that my booked bus via Redbus was canceled, I was devastated. It felt like a betrayal, and I lost my faith in their service. However, Redbus surprised me by promptly initiating a refund and resolving the issue efficiently. Despite the initial hiccup, I deeply appreciate their reliability and commitment to customer satisfaction. Redbus turned a potentially negative experience into a testament to their dedication to customer care. Thank you, Redbus, for being a lifesaver in my time of need!