Recommended by 11+ verified customers on Trustpilot
'Poor'
Based on 11 reviews
Review Title: Worst Experience, Redbus did not refund my amount even the bus was cancelled.
Review Description: I have booked through redbus but on reaching bus stand the operator on bus stand said that your redbus is canc...
Review Title: Redbus service and customer support is…
Review Description: Redbus service and customer support are really awesome. I find quite comfortable to book Bus tickets using red...
Review Title: I booked a ticket on Redbus with Sea…
Review Description: I booked a ticket on Redbus with Sea Bird Travels. Worst bus I have come across. Full of bed bugs. Please don't trust these private vendors.
Review Title: Worst app. no refund money
Review Description: Very bad no refund money I booked on 01/08/2018 in the name of Sheela Praveen and ps shaiju, pnr number k59404...
Review Title: worst service ... stronglly not recommended
Review Description: My bus was cancelled on day of journey, they put me in situation where I had book new ticket with double rate....
'Poor'
Based on 11 reviews
Review Title: Worst Experience, Redbus did not refund my amount even the bus was cancelled.
Review Description: I have booked through redbus but on reaching bus stand the operator on bus stand said that your redbus is canc...
Review Title: Redbus service and customer support is…
Review Description: Redbus service and customer support are really awesome. I find quite comfortable to book Bus tickets using red...
Review Title: I booked a ticket on Redbus with Sea…
Review Description: I booked a ticket on Redbus with Sea Bird Travels. Worst bus I have come across. Full of bed bugs. Please don't trust these private vendors.
Review Title: Worst app. no refund money
Review Description: Very bad no refund money I booked on 01/08/2018 in the name of Sheela Praveen and ps shaiju, pnr number k59404...
Review Title: worst service ... stronglly not recommended
Review Description: My bus was cancelled on day of journey, they put me in situation where I had book new ticket with double rate....
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Review Title: Worst Experience, Redbus did not refund my amount even the bus was cancelled.
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I have booked through redbus but on reaching bus stand the operator on bus stand said that your redbus is cancelled. so i took ticket from bus stand and completed my journey.
when i call redbus for my amount reversal, they said that the bus was not cancelled.
they never provide any enquiry numbers.
their coordination from the bus stand is zero.
I personally suggest Please don't book through redbus.
Review Title: Redbus service and customer support is…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Redbus service and customer support are really awesome. I find quite comfortable to book Bus tickets using redbus and most of the time there will be an offer going. Till now I didn not face any issue with redbus.
Review Title: I booked a ticket on Redbus with Sea…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I booked a ticket on Redbus with Sea Bird Travels. Worst bus I have come across. Full of bed bugs. Please don't trust these private vendors.
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Very bad no refund money I booked on 01/08/2018 in the name of Sheela Praveen and ps shaiju, pnr number k5940427 and k5940589 from red bus. I booked tickets from Mysore to Kottayam and vice versa. But bus was got cancelled due to Kerala flood. When I called customer care, they asked me not to cancel ticket and they will initiate from their end. But many days over , no action has been taken. Answer from their end is, "we can understand your situation, sorry for the inconvenience caused". Nothing much. Very worst app. Not recommended.
Review Title: worst service ... stronglly not recommended
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: My bus was cancelled on day of journey, they put me in situation where I had book new ticket with double rate.
And its been more than 20 days, still I have not received my refund.
Whenever I call them, they say, "will confirm in 24hrs" else they hung phone on face.
