Users Voice for Redbus

88% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
13% users rated Excellent
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Recommended by 11+ verified customers on Trustpilot

Detailed Redbus Review by AskmeOffers Editorial Team

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Redbus Recent User Reviews

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Reviewer Name: Shaan

Review Source Trustpilot

Review Submission Date: 07-Jul-2020

Review Title: Worst Experience, Redbus did not refund my amount even the bus was cancelled.
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Review Description: I have booked through redbus but on reaching bus stand the operator on bus stand said that your redbus is cancelled. so i took ticket from bus stand and completed my journey. when i call redbus for my amount reversal, they said that the bus was not cancelled. they never provide any enquiry numbers. their coordination from the bus stand is zero. I personally suggest Please don't book through redbus.

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Reviewer Name: Annice Huebnerrobrts

Review Source Trustpilot

Review Submission Date: 03-Sep-2019

Review Title: Redbus service and customer support is…
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Review Description: Redbus service and customer support are really awesome. I find quite comfortable to book Bus tickets using redbus and most of the time there will be an offer going. Till now I didn not face any issue with redbus.

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Reviewer Name: Abhilaash Athreya

Review Source Trustpilot

Review Submission Date: 25-Aug-2018

Review Title: I booked a ticket on Redbus with Sea…
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Review Description: I booked a ticket on Redbus with Sea Bird Travels. Worst bus I have come across. Full of bed bugs. Please don't trust these private vendors.

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Reviewer Name: Sharlet Ps

Review Source Trustpilot

Review Submission Date: 16-Aug-2018

Review Title: Worst app. no refund money
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Review Description: Very bad no refund money I booked on 01/08/2018 in the name of Sheela Praveen and ps shaiju, pnr number k5940427 and k5940589 from red bus. I booked tickets from Mysore to Kottayam and vice versa. But bus was got cancelled due to Kerala flood. When I called customer care, they asked me not to cancel ticket and they will initiate from their end. But many days over , no action has been taken. Answer from their end is, "we can understand your situation, sorry for the inconvenience caused". Nothing much. Very worst app. Not recommended.

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Reviewer Name: Vijay Tambe

Review Source Trustpilot

Review Submission Date: 21-Jan-2017

Review Title: worst service ... stronglly not recommended
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Review Description: My bus was cancelled on day of journey, they put me in situation where I had book new ticket with double rate. And its been more than 20 days, still I have not received my refund. Whenever I call them, they say, "will confirm in 24hrs" else they hung phone on face.