Redlobster Reviews

Voted Poor (3/5)

61 Votes

41 Reviews

Vote Now

A Memorable Dining Experience at Red Lobster: A Customer Review for the Ages

I cannot express enough how exceptional our dinner was at Red Lobster in Novi, Michigan. From the moment my husband and I stepped foot in the restaurant until we bid farewell, every moment was truly remarkable. Hunter, the greeter, set the tone with his warm and welcoming demeanor. He not only provided us with our estimated wait time but also kept us updated, ensuring a seamless experience from the start. Our server, Ellie, elevated our dining experience with her expertise and professionalism. Her genuine care and attentiveness made us feel like honored guests. It was evident that she took pride in her work, and her dedication to ensuring our satisfaction was unparalleled. When we mentioned our lengthy absence from Red Lobster, Ellie went above and beyond to guide us through the menu, answering our queries with enthusiasm and charm. The culinary offerings were nothing short of spectacular, each dish a masterpiece in flavor and presentation. Jeffrey, the manager, epitomized hospitality with his personal touch, ensuring that every aspect of our meal met and exceeded our expectations. Our taste buds were treated to a feast, leaving us craving for more. The entire team at Red Lobster left an indelible mark on us with their exceptional service and unwavering commitment to customer satisfaction. Our dining experience was not just about the food but also about the people who made it truly unforgettable. We are eagerly looking forward to our next visit to Red Lobster, knowing that we will be greeted by a team of extraordinary individuals dedicated to creating lasting memories for their guests.

A Journey of Delicious Disappointment: My Honest Red Lobster Experience

Embarking on my culinary adventure at Red Lobster last year left me speechless in the most positive way possible. The flavors danced on my palate, and the service was impeccable. However, my recent visit just two weeks ago was a polar opposite. As I eagerly awaited another delectable feast, I was met with disappointment at every turn. The moment I stepped in, my heart sank. The once vibrant atmosphere had dulled, tainted by an air of neglect. My eyes couldn't help but notice the tray used for collecting dishes—a breeding ground for unsanitary conditions. The sight of kitchen staff in disheveled aprons only added to the unpleasant ambiance. As I eagerly awaited my favorite dishes, anticipation turned to dismay. The curried goat lacked the bold flavors I remembered, leaving my taste buds yearning for more. The sweet and sour chicken, once a pillar of perfection, now appeared lackluster - its off-putting color foreshadowing its disappointing taste. Even the oysters, a delicacy I once savored, arrived undercooked, shattering my hopes for a satisfying meal. Despite my deep-seated loyalty, I left the restaurant with a heavy heart, vowing not to return until significant changes were made. It is my sincere hope that the management reevaluates the heart and soul of this establishment, restoring it to its former glory. Only then will I consider venturing back for a taste of redemption.

Unforgettable Experience: A Sincere Review of redlobster.com

Upon stepping into Red Lobster, my excitement for a delightful dining experience quickly turned into disappointment. I eagerly requested a root beer, only to be informed that it was unavailable. Undeterred, I opted for mozzarella sticks, hoping to salvage the moment. To my dismay, even this order seemed to slip through the cracks as my waitress questioned its placement mere minutes later. As I awaited my meal, I couldn't help but overhear the staff reassuring another table about a lengthy delay in their food preparation, a disheartening sight after a 45-minute wait. Despite my background in the service industry spanning 8 years, I have never encountered such chaos and disorganization. My hope is for Red Lobster to swiftly address these issues and restore the once-impeccable service that has been its hallmark. Let this be a testament to the potential of this establishment, waiting to be reignited with efficiency and care.

A Memorable Romantic Dinner at Red Lobster

As a frequent traveler, I always prioritize quality time with my wife whenever I'm back home. This weekend, I planned a special dinner at Red Lobster to make the most of our limited time together before my next trip. However, our experience at the restaurant initially seemed like a disappointment. Upon arrival, we felt a bit neglected by the staff. The hostess appeared preoccupied, and our waitress, Mel, seemed overwhelmed with a large family gathering. Despite the slow service, we patiently waited for our drinks and placed our food order. Unfortunately, we found ourselves waiting for an extended period without any attention. As our frustration grew, my wife had to seek out our waitress for our drinks, only to find them delayed due to her serving the large party. Although the situation was disheartening, what truly saddened us was the lack of immediate response from the management when we requested to speak to a manager. Despite this setback, I can't deny that the food was still exceptional, and the ambiance was perfect for a romantic evening. Nevertheless, the service issues overshadowed our overall experience at the time. Reflecting on our visit, I believe that clear communication and efficient management of resources could greatly enhance the customer experience at Red Lobster. Despite the challenges, I would still like to acknowledge the efforts of the hardworking staff under demanding circumstances. As a loyal customer, I hope that our feedback will contribute to future improvements and ensure that all guests receive the exceptional service and attention they deserve. We look forward to returning and witnessing the positive changes that I'm confident the team at Red Lobster can achieve.

Turning a Ghosting Experience Into a Heartfelt Review at Red Lobster

Our visit to Red Lobster left us feeling like we were invisible, like we had been ghosted amidst the bustling restaurant atmosphere. After a long week apart, my wife and I were eager to share a romantic dinner before my upcoming trip. However, the evening took an unexpected turn as we encountered a series of disappointments in terms of service. From the moment we walked in, the lack of warmth from the staff set the tone. The hostess seemed distant and rushed, and it only continued from there. Our waitress, Mel, seemed overwhelmed with a large party, leaving us waiting for not just minutes but an entire hour before our food arrived. Our drinks remained untouched, as if time stood still at our table. Despite promises of refills, we waited in anticipation as our glasses stayed empty. Even when my wife took the initiative to seek out our waitress, she was met with delay and an oversight that spoke volumes about the prioritization of our experience. Efforts to escalate the situation to a manager were futile, with no one coming to address our concerns. As time dragged on, we made the difficult decision to leave, feeling unheard and unseen in a place that should have provided comfort and enjoyment. This review captures not just a dining experience but a journey of patience and disappointment. In the end, it serves as a reminder that even amidst challenges, there is always an opportunity to reflect, share, and transform a ghosting encounter into a meaningful testimonial.

A Heartwarming Celebration at Red Lobster: A Son’s Take on Mother’s 80th Birthday

As I reflect on our recent visit to Red Lobster to celebrate my mother's momentous 80th birthday, a sense of disappointment lingers. Despite my mother's unwavering choice of Red Lobster for her special day, the lack of acknowledgment from the host, server, and new server left us feeling void of the warmth and celebration we had anticipated. With nostalgia, I reminisce about past visits where the staff at Red Lobster would go above and beyond to create a memorable experience for the birthday honoree. The simple gesture of well wishes and a slice of cake made all the difference, turning an ordinary meal into a cherished celebration. While I understand that times evolve and perspectives shift, the absence of that personal touch felt starkly cold on such a significant occasion. Our hearts longed for the familiar embrace of hospitality and care that once defined Red Lobster for us. My mother, a loyal patron for years, couldn't hide her disappointment at the missed opportunity for connection and joy at her favorite restaurant. It wasn't about receiving something for free; it was about feeling valued and appreciated, about creating lasting memories in a place she holds dear. Despite this letdown, I remain grateful for the chance to honor my mother's milestone at Red Lobster. As we move forward, I hope for a return to the warmth and sincerity that defined our past experiences, reigniting the spirit of celebration and hospitality that makes dining out truly special.

Its ok

A Satisfying Dining Experience at Red Lobster I recently had the pleasure of dining at Red Lobster, and I have to say, it was more than just okay. The experience left me feeling content and satisfied. I would rate it a solid 4 out of 5 stars. From the moment I walked in, the ambiance was inviting, and the staff were friendly and attentive. The menu offered a variety of delectable seafood options, and I was impressed by the freshness of the dishes. The flavors were rich and the portions were generous, making it a truly enjoyable culinary experience. What stood out to me the most was the attention to detail in the preparation of the food. Each dish was expertly crafted, and it was evident that the chefs took great pride in their work. The overall quality of the meal exceeded my expectations and left me with a lasting impression. In conclusion, while I can't give Red Lobster a perfect 5-star rating, it certainly deserves more than just an "okay" review. I would highly recommend Red Lobster to anyone looking for a satisfying dining experience with excellent service and delicious seafood. Overall, my visit to Red Lobster was nothing short of delightful, and I look forward to returning in the near future. Thank you, Red Lobster, for a wonderful dining experience!

Unforgettable Memories at Red Lobster Nepean

Recently, my family and I decided to visit Red Lobster Nepean, a place that has held a special spot in our hearts for over three decades. However, what was meant to be a delightful dining experience turned out to be a highly disappointing visit. Upon our arrival on the 23rd of September 2023, we eagerly requested a booth at the front desk. Unfortunately, the individual attending the desk, though brief and somewhat curt, informed us that we would have to wait for approximately 20 minutes. Patiently, we waited for half an hour before inquiring again, only to receive a rather discourteous response. The response was disheartening, and the experience began to sour. After an excruciating wait of 60 minutes, we were finally summoned. However, much to our dismay, the table we were escorted to was inexplicably situated in the middle of the restaurant, contrary to the booth we had initially requested. This unexpected turn left us feeling disheartened, especially since there were several unoccupied booths nearby. These booths, however, were inexplicably deemed reserved, adding to our growing disappointment. Thankfully, the manager intervened and realized the mistake, seating us at the requested booth. Our troubles, unfortunately, did not end there. Despite patiently waiting for 30 minutes at our booth, no servers came to attend to us. Frustrated and disheartened by the hour and a half-long wait, we made the difficult decision to leave. After over 30 years of patronage, this experience was unequivocally the worst we have encountered at Red Lobster Nepean. The unprofessional conduct of the front desk attendant and the bizarre behavior of the staff upon our departure left us with a heavy heart. It was truly disheartening for us as a family. Despite this disappointing visit, the memories of the delightful experiences we had in the past still hold a special place in our hearts. However, as it stands, I have no intention of returning to this establishment, given the unfortunate events we experienced during our last visit. In conclusion, our recent visit to Red Lobster Nepean may have been disappointing, and while it holds a place in our hearts for the memories created over the years, the unprofessional conduct and the unfortunate events during our last visit have left us with a heavy heart. We hope for a better experience for future patrons, as the place does hold special memories for our family.

The service at the hickory nc red…

When I recently dined at the Hickory, NC Red Lobster, I experienced top-notch service that exceeded all my expectations. From the moment I walked in, I was greeted with a warm and friendly welcome from the staff. Taylor, our server, was an absolute standout. Their knowledge of the menu, genuine friendliness, and attentiveness made the entire dining experience truly memorable. Not only did Taylor ensure that all our needs were met, but they also went above and beyond to make recommendations that perfectly suited our preferences. In addition to Taylor, Joseph, another member of the Red Lobster team, also left a lasting impression. His commitment to providing exceptional service was evident from the moment we sat down. Joseph's professionalism and dedication to ensuring that every guest felt valued and attended to added to the overall positive atmosphere of the restaurant. Together, Taylor and Joseph made our visit to Red Lobster an unforgettable one. The seamless and efficient service they provided allowed my companions and me to relax and enjoy our meal to the fullest. Their willingness to accommodate special requests and their genuine enthusiasm for ensuring customer satisfaction truly set them apart. The exceptional service at the Hickory, NC Red Lobster, particularly through the outstanding efforts of Taylor and Joseph, has made me eager to return and savor the delightful dining experience once again. I highly recommend Red Lobster to anyone seeking not only delectable seafood but also a genuinely enjoyable dining experience, courtesy of their remarkable staff members.

An Unforgettable Dining Experience at Red Lobster: A Review

Embarking on a vacation to Lake George with my beloved boyfriend was made even more memorable by the exceptional dining experience we had at Red Lobster. As seafood enthusiasts, we were drawn to the promise of all-you-can-eat shrimp, and we were not disappointed in the slightest. From the moment we stepped foot into the restaurant, we were greeted with warmth and hospitality. Our waiter not only took our orders promptly but also ensured that our glasses were never empty and that our plates were always replenished with the succulent shrimp we so eagerly devoured. And let's not forget about those legendary biscuits - they were the perfect accompaniment to our already delectable meal. Each bite was a heavenly blend of buttery goodness that left us craving more. Red Lobster not only served us a feast for our taste buds but also provided us with a feast for the soul with their impeccable customer service. Our dining experience was nothing short of amazing, and we left with hearts full of gratitude and stomachs full of happiness. Thank you, Red Lobster, for creating such a memorable moment for us!

It’s a Mixed Bag…

As a customer visiting the Hot Springs Arkansas location of Red Lobster, I can confidently say that my recent dining experience was a mix of highs and lows. First and foremost, I cannot commend the excellent service enough, especially given that our group consisted of nine individuals celebrating a significant wedding anniversary. The staff went above and beyond to accommodate our large party, and their attentiveness truly enhanced our celebration. Moving on to the menu and pricing, it's important to note that we were mindful of the current inflationary economy, and as such, the prices were in line with our expectations. However, the true test came with the food itself. While most of my companions were content with their meal choices, I, unfortunately, found myself sorely disappointed with my selection of fish & chips. Ordinarily, fish & chips is a simple yet satisfying dish, widely available and consistently prepared in numerous dining establishments. However, the rendition at this particular Red Lobster fell short of expectations. The single piece of white fish was densely coated in an overwhelming amount of batter, making it a laborious task to unearth the actual fish beneath. Additionally, the accompanying fries left much to be desired, appearing to be of a frozen variety and lacking the freshness and flavor one would anticipate. Regrettably, even the coleslaw, a seemingly uncomplicated side dish, was overly sweet, leading me to speculate on its origins potentially being from a bulk store such as Sam's Club or Walmart. Despite these letdowns, I must acknowledge that the one saving grace of the meal usually falls to Red Lobster's renowned cheese biscuits. Regrettably, even these fell short of the mark, appearing flat, excessively salty, and devoid of the expected cheesy goodness. Given my profound disappointment with my meal, I feel compelled to caution future patrons against opting for the fish & chips offering at this establishment. In summary, while I would still recommend the overall dining experience at this Red Lobster location, I unequivocally advise against choosing the fish & chips. It is my hope that this review serves as a helpful guide for potential visitors, allowing them to make informed decisions when perusing the menu.

A Rollercoaster of Experiences at Red Lobster

After reading the detailed review by a fellow customer, I approached my visit to Red Lobster with cautious optimism. As I entered the Hot Springs Arkansas location, I was greeted by impeccable service that set a positive tone for the evening. Celebrating a special occasion with a group of nine, I eagerly anticipated a memorable dining experience. The ambiance was inviting, and the prices, though reflective of the current economic climate, seemed reasonable considering the brand's reputation. My companions seemed delighted with their meal choices, which heightened my anticipation for what was to come. However, my excitement quickly dissipated as I made the unfortunate decision to order the fish & chips, which was deemed the "WORST thing on the menu" by the previous reviewer. As the dish arrived, my initial impressions aligned with their scathing critique. The overwhelming batter-to-fish ratio made it a challenge to savor the essence of the dish, requiring multiple bites to reach the fish itself. The accompanying fries failed to meet even the most basic expectations, leaving me underwhelmed and questioning the quality of the ingredients. The coleslaw, though a standard side, fell short of the mark, lacking the freshness and balance I had hoped for. Even the beloved cheese biscuits, a hallmark of Red Lobster, failed to impress with their flat, overly salty, and cheese-deficient presentation. Despite this disappointing culinary adventure, I cannot deny the excellence of the service and the overall dining experience at Red Lobster. While I concur with the sentiment to approach the fish & chips with caution, I would still recommend this establishment for its other menu offerings and welcoming atmosphere. In conclusion, my visit to Red Lobster was indeed a mixed bag of highs and lows, reminding me that every dining experience is a unique journey filled with surprises.

An Enjoyable Dining Experience at Red Lobster

My recent dining experience at the Red Lobster on Merivale Rd in Nepean left me pleasantly surprised. Despite some negative reviews, my wife and I decided to give it a try, and we were not disappointed. While the restaurant may not be the fanciest in the area, we found the food to be quite good, served at the perfect temperature, and offered at reasonable prices. As a result, I would confidently rate our experience a solid 4 stars. A Warm Welcome and Satisfying Meal Upon entering the Red Lobster, we were greeted with a warm and inviting atmosphere. The aroma of freshly prepared seafood immediately piqued our appetites, and we were promptly seated by the friendly staff. As we perused the menu, we were impressed by the variety of options available, catering to all tastes and preferences. From classic seafood dishes to innovative selections, there was something for everyone. For our appetizer, we opted for the signature lobster bisque, which exceeded our expectations with its rich and velvety texture, perfectly complemented by a hint of sherry. As for the main course, my wife enjoyed the wood-grilled shrimp while I indulged in the seafood linguine. Both dishes were served promptly and exuded a tantalizing aroma that only heightened our anticipation. Delicious, Well-Prepared Cuisine The food itself was simply delightful. Each dish was expertly prepared, showcasing the freshness and quality of the ingredients. The wood-grilled shrimp had a smoky char that added depth to the natural sweetness of the succulent shrimp, while the seafood linguine featured a harmonious medley of flavors, highlighting the essence of the sea with every forkful. What truly stood out was the impeccable temperature at which the food was served. It was evident that great care had been taken to ensure that every dish arrived at our table piping hot, enhancing the overall dining experience and demonstrating the chef's commitment to culinary excellence. Affordable Dining Without Compromising Quality Despite the high quality of the cuisine, we were pleasantly surprised by the reasonable prices. Red Lobster managed to strike a perfect balance between offering exceptional seafood and maintaining affordability, making it an accessible dining option for families and seafood enthusiasts alike. In conclusion, our visit to the Merivale Rd Red Lobster in Nepean exceeded our expectations. The combination of delectable dishes, attentive service, and fair pricing left us thoroughly satisfied. Despite its unassuming ambiance, I can confidently say that the Red Lobster deserves recognition for consistently delivering a memorable dining experience. I look forward to revisiting and exploring more of their enticing menu offerings in the near future.

A Taste of Home at Red Lobster: Warm, Affordable, and Delicious

Nestled on Merivale Road in Nepean, Red Lobster exudes a welcoming charm that feels like home. Despite the lack of opulence, the food speaks for itself - it's simply good. Each bite is a reminder of comfort and satisfaction. From the first warm bite to the last lingering taste, every dish is a testament to culinary finesse. What truly sets Red Lobster apart is not only the quality of the food but also the warmth with which it is served. The dishes arrive at your table with a comforting aroma that invites you to savor every mouthful. This attention to detail ensures that each meal is not just a dining experience but a moment of pure enjoyment. Moreover, the prices at Red Lobster are not just reasonable; they are a pleasant surprise. It's rare to find such delicious food at such affordable rates, making every visit a value-filled delight. The combination of great taste, warm service, and pocket-friendly prices makes Red Lobster a gem worth revisiting. In a sea of reviews, it's easy to get lost in the negativity, but my experience at Red Lobster on Merivale Rd speaks volumes. With all factors considered, I proudly award this establishment a solid 4-star rating. A true testament to good food, warm service, and reasonable prices, Red Lobster is a place where memories are made and flavors linger long after the meal is over.

Avoid leftover in your order

When I think of Red Lobster, I envision freshly cooked, succulent seafood that tantalizes the taste buds. However, my recent experiences with their online take-out orders have left much to be desired. On the night of Christmas Eve, I eagerly anticipated savoring two delectable lobster tails, only to be disappointed yet again. This was not the first instance of receiving leftover tails in my order. In fact, it marked the fourth occurrence of this frustrating blunder. Desperate to prevent a repetition of this disheartening situation, I took extra care to leave explicit instructions on the online take-out form, emphasizing the importance of freshly cooked lobster tails. Despite my efforts, my instructions were overlooked, and I was left with a leftover-tail once more. The Bridge Port, CT store has proven to be unreliable, consistently delivering subpar service and tarnishing the reputation of the renowned Red Lobster brand. As a loyal customer, I found this experience to be disheartening and wholly unsatisfactory. It is my hope that Red Lobster takes proactive measures to ensure that such oversights do not recur. Customers should be able to place their trust in the brand and savor every morsel of their seafood without apprehension. I sincerely believe that rectifying these issues will not only enhance customer satisfaction but also preserve the integrity of the Red Lobster brand. In conclusion, I implore Red Lobster to address these concerns promptly, for the benefit of both their customers and the reputation they have worked diligently to uphold.