User Review Scores: Pie Chart Analysis

1% users rated Terrible
26% users rated Poor
23% users rated Average
23% users rated Very Good
27% users rated Excellent
User Reviews

Introduction: is an online store that specializes in men's footwear and accessories. Established in 1996, the company has grown to become a reliable provider of high-quality and stylish shoes for men of all ages. Their collection features a wide range of footwear, including casual shoes, formal shoes, boots, sandals, and loafers. Additionally, they also offer a selection of accessories, such as belts, wallets, socks, and bags.

Pros and Cons:

One of the significant advantages of shopping on is the vast array of shoes and accessories available, all of which are of excellent quality. Their shoes are made with premium materials such as leather and suede, ensuring durability and resistance to wear and tear. Another plus point is that the online store offers free shipping across India, which is a great value for money. Additionally, Redtape has an easy returns and exchange policy, making the process hassle-free for customers. On the downside, their pricing can be on the higher side compared to other brands in the market.

User Experience:

The website is user-friendly, with a clean and simple design that makes navigation easy. Browsing through their collection is effortless, and the website layout is consistent, which makes it easier for users to find what they're looking for. The site is also optimized for mobile devices, which is a plus, as customers can purchase items on the go. Moreover, the checkout process is seamless, and customers can pay using various payment options, including cash on delivery, debit cards, and credit cards.

Pricing and Value for Money:

Redtape does charge a premium for their shoes, but the quality and style make up for it. Their shoes and accessories are worth the price, as they are made using high-quality materials and are designed to last. Additionally, the online store offers discounts and promotions throughout the year, which makes their products more affordable.


When it comes to men's footwear, there are various alternatives to Redtape. Brands such as Woodland, Bata, and Hush Puppies offer a similar range of shoes and accessories. However, Redtape stands out with their stylish and trendy designs, which are perfect for fashion-forward men.

Customer Service:

Redtape has excellent customer service, with a dedicated team of representatives who are available to assist customers via phone or email. They also have an FAQ section on their website that contains valuable information regarding product care and sizing. The brand strives to offer a seamless shopping experience for customers, from the moment they browse the site to when they receive their delivery.

Product Quality and Selection:

Redtape is known for its high-quality products that are designed to meet the requirements of modern-day men. Their collection features a wide range of shoes and accessories that cater to different styles and preferences. From casual shoes to formal ones, their products are made to last and provide comfort for extended periods.

Website Usability:

Redtape's website is easy to navigate, with a simple design that makes browsing their collection a breeze. The search bar is prominent, which makes it easier for customers to find what they're looking for. Additionally, the site is optimized for mobile viewing, which is a plus for customers who prefer shopping on their phones.

Returns and Exchanges:

Redtape's returns and exchange process is effortless and convenient for customers. They have a 30-day return and exchange policy, which gives customers plenty of time to decide if they're happy with their purchase. The brand also provides free return shipping, which is a fantastic value for customers.

Promotions and Discounts:

Redtape offers promotions and discounts throughout the year, which provides customers with an opportunity to purchase their products at a lower price. They also have a loyalty program that offers exclusive discounts and offers for members.


Redtape has a strong reputation for providing high-quality shoes and accessories to men across India. The brand has been around for over two decades, and their commitment to quality has made them a trusted name in the market.

Payment Options:

Redtape accepts several payment options, including debit cards, credit cards, net banking, and cash on delivery. This makes it easier for customers to pay for their purchases, regardless of their preferred payment method.

Loyalty Programs:

Redtape offers a loyalty program called Club RT, which provides members with exclusive discounts and offers. Customers can earn points for every purchase they make, which can be redeemed for discounts on future purchases.

Customer Reviews:

Redtape has a significant number of positive customer reviews, with most customers praising the quality and style of their products. The brand also has a presence on social media, which provides customers with a platform to share their experiences and feedback.

Community Involvement:

Redtape is involved in various community outreach programs, focusing on education, health, and welfare. They also support various charitable organizations, which is a testament to their commitment to social responsibility.

Shipping and Costs:

Redtape offers free shipping across India, which is fantastic value for customers. The brand ensures that the products are delivered in a timely and efficient manner. Customers can also track their orders online, which provides them with real-time updates on their delivery status.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...