Refreshedbyus Reviews

Voted Good (5/5)

1672 Votes

39 Reviews

Vote Now

In the Computer Store category

Pie-Chart Analysis

3% users rated Terrible
3% users rated Poor
3% users rated Average
0% users rated Very Good
92% users rated Excellent
Write a review
K Keith
50 days ago

Exemplary Service and Rapid Solutions: A Game-Changing Experience

I can't help but express my utmost gratitude for the exceptional service provided by refreshedbyus.com. When I encountered an issue with a monitor I had purchased, their prompt and efficient resolution left me utterly impressed. Not only did they address my concerns swiftly over the phone, but they also took immediate action by shipping out a replacement without any delay. The seamless communication throughout the process further solidified my trust in the brand. Their proactive approach to problem-solving sets a remarkable standard in customer service that truly distinguishes them from the rest. I am genuinely appreciative of their dedication to ensuring a hassle-free experience for their customers. Refreshedbyus.com has undoubtedly set a benchmark in customer satisfaction, and I wholeheartedly recommend their services to anyone in need of quality products backed by unparalleled support. Thank you for turning a potentially stressful situation into a positive and memorable interaction.
D Dave
59 days ago

An Exemplary Customer Service Experience Beyond Expectations

In my recent encounter with refreshedbyus.com, I encountered a minor hiccup with my next-day delivery order. The system failed to register my request, resulting in a delay. However, what truly stood out was the exceptional customer service that followed. Despite the initial issue, the responsiveness and professionalism displayed by the team were unparalleled. Their swift and sincere communication, coupled with a prompt refund of the delivery fee, demonstrated a genuine commitment to customer satisfaction. It's reassuring to know that there are companies like refreshedbyus.com that prioritize their customers' experience and uphold their reputation with utmost dedication. I wholeheartedly recommend their services to anyone seeking a reliable and customer-centric option.
V Venkata Damireddy
113 days ago

Refreshed By Us Delivers in Speed and Style

As a satisfied customer of refreshedbyus.com, I am thrilled to share my experience with their exceptional service. Their quick delivery left me pleasantly surprised, and the laptop I received looks great. From the moment I placed my order, the process was seamless. The website was easy to navigate, and I found exactly what I was looking for. The checkout process was hassle-free, and before I knew it, my package was at my doorstep. The laptop's condition exceeded my expectations. It was evident that the team at Refreshed By Us takes great care in refurbishing their products. Not only did it look pristine, but it also performed flawlessly. I highly recommend refreshedbyus.com to anyone in search of quality products and efficient service. Thank you for a fantastic experience!
M Mark Cox
118 days ago

The Best Decision I Made: 3rd Laptop Purchase

When I stumbled upon the refreshedbyus.com, I had already purchased two laptops from them before. Their consistent quality and exceptional value convinced me to return for a third purchase, and let me tell you, it was the best decision I made! The standard of their laptops continues to impress me, and I am once again thrilled with my purchase. Thank you, refreshedbyus.com, for providing such outstanding products!
G Gerald ONeill
125 days ago

Unparalleled Service and Exceptional Value!

I can't say enough good things about my experience with refreshedbyus.com. From the moment I reached out to them, they were unbelievably prompt and attentive. When there was a hiccup with the delivery service, they personally intervened and went above and beyond to make things right, even upgrading my RAM for free as an apology. Throughout the process, every representative I interacted with was not only knowledgeable and professional but also genuinely kind and helpful. In an age where true customer care can feel rare, refreshedbyus.com stands out as a beacon of exceptional service. Their pricing is incredibly competitive, making the overall value of their products simply unbeatable. I can confidently say that they truly prioritize their customers' satisfaction. If there's one thing I could wish for, it's for refreshedbyus.com to work their magic and get Alexandra Daddario to return my calls! But in all seriousness, if you're looking for a company that goes above and beyond for their customers, look no further than refreshedbyus.com. Highly, highly recommended.
G Gerald ONeill
125 days ago

A GENUINE GEM IN CUSTOMER SERVICE – REFRESHEDBYUS. COM

Let me start by saying that my experience with refreshedbyus.com has been nothing short of exceptional. From the moment I reached out to them, their responsiveness and dedication to customer satisfaction were truly impressive. When faced with a delivery issue from DPD, they not only took immediate action to resolve it but also went above and beyond by upgrading my RAM as a gesture of goodwill. Throughout my interactions with their team, I encountered nothing but professionalism and genuine care. In a world where exceptional customer service can be rare, it was truly refreshing to deal with individuals who not only know their products inside out but are also incredibly nice and helpful. What sets refreshedbyus.com apart is their commitment to valuing their customers. It's evident in every interaction and gesture, making you feel like more than just a transaction. Additionally, their pricing is more than reasonable, offering great value for top-notch products and service. While they may not be able to secure Alexandra Daddario to return calls, their existing team does an impeccable job. I highly recommend refreshedbyus.com to anyone seeking a reliable and customer-centric tech partner. They have certainly won me over with their exceptional service and support.
P PAUL DRAIN
128 days ago

Life-Changing Experience with RefreshedByUs.com

I can't help but sing praises for my experience with RefreshedByUs.com. Not only was I thrilled with my purchase, but the advice I received from their customer support team was truly invaluable. Their guidance helped me make the perfect choice, and I couldn't be happier with the outcome. To top it off, the delivery was prompt, ensuring that I could start enjoying my purchase right away. Thank you, RefreshedByUs.com, for a truly wonderful experience!
C Candy Girl
152 days ago

Life-Changing Product with Exceptional Service!

I can't thank refreshedbyus.com enough for the outstanding unit I received! Not only did it arrive on time, but it also exceeded my expectations in terms of quality. While the initial setup didn't work with my wireless devices, the customer service team went above and beyond to help me find the right adapters without breaking the bank. Their dedication to ensuring customer satisfaction was truly impressive. I'm now enjoying seamless connectivity and couldn't be happier with the result. Thank you, refreshedbyus.com, for a life-changing product and exceptional service!
J James Turner
154 days ago

Unparalleled Quality and Service at RefreshedByUs

I am thrilled to share my experience with RefreshedByUs. The refurbished laptop I purchased exceeded all expectations: it arrived in impeccable condition, functioning flawlessly. The seamless ordering process and prompt delivery further enhanced my satisfaction. Being a first-time buyer of refurbished products, I was initially hesitant, but RefreshedByUs has dispelled all my apprehensions. The exceptional quality and service have left an indelible impression on me. I am now a firm believer in the remarkable value that refurbished items offer. I wholeheartedly endorse RefreshedByUs to anyone seeking top-notch refurbished products. Their commitment to excellence has earned my trust, and I eagerly anticipate future purchases from them. Thank you, RefreshedByUs, for setting the bar high and delivering an outstanding customer experience.
J James Turner
154 days ago

From Skeptic to Believer: A Genuine Review of RefreshedByUs

Initially hesitant about buying a refurbished laptop, I took a leap of faith with RefreshedByUs.com. This decision turned out to be a game-changer for me. The laptop I received was not only in excellent condition but also performed like a brand-new device, exceeding all my expectations. Throughout the entire process, from placing my order to receiving the product, everything was seamless and hassle-free. The delivery was prompt, and the packaging was done with care, ensuring that my purchase reached me in pristine condition. As a first-time buyer of a refurbished item, I was pleasantly surprised by the quality and performance of the laptop. It has truly changed my perspective on refurbished products. I am now a firm believer in the value and reliability that RefreshedByUs offers. I am immensely satisfied with my experience and would not hesitate to purchase from them again in the future. If you are in search of top-notch refurbished electronics, I highly recommend giving RefreshedByUs a try. Trust me; you won't be disappointed!
S Simon Smith
262 days ago

Upgrade Your Tech Experience with RefreshedByUs

From dissatisfaction with my previous purchase to sheer delight with the new one, my journey with RefreshedByUs has been nothing short of exceptional. After realizing that the Surface 3 didn't meet my requirements, the team at RefreshedByUs stepped in and provided invaluable guidance to find the perfect match for my needs - the Dell Latitude 2in1. Not only is this laptop astonishing, but it also came at an unbeatable price. With top-notch service, unwavering support, and a commitment to quality, RefreshedByUs has proven to be the go-to destination for all tech enthusiasts. Thank you for elevating my tech experience!
J johnners
264 days ago

Unwavering Dedication: A Testimonial for Refreshedbyus.com

Navigating the sea of online vendors, I stumbled upon refreshedbyus.com with hopes of finding a reliable laptop. Initially, the laptop I purchased showcased promise, but soon enough, it began to exhibit peculiar behavior – shutting down unexpectedly, leaving me puzzled and frustrated. Upon reaching out to their customer support, I was promptly advised to send the laptop back for further inspection. Delving into the root cause, it was revealed that the device was plagued with BIOS issues, unbeknownst to me. Though it returned in seemingly better condition post-repair, the underlying troubles persisted, causing intermittent shutdowns and erratic performance. Graciously, the team at Refreshedbyus.com suggested a BIOS update as a potential remedy. Despite multiple attempts on my end, the update consistently failed, exacerbating my predicament. Fast forward to the present, and the laptop's performance has dwindled significantly, often refusing to boot for days and crashing without warning. Regrettably, my attempts to seek assistance from Refreshedbyus.com have gone unanswered, likely due to the device being out of warranty. This disappointing outcome has left me disheartened, as I had hoped for a long-lasting solution to my technological needs. In conclusion, while my experience may not have met my expectations, I commend the unwavering dedication of the team at Refreshedbyus.com in attempting to address my concerns. Though the journey has been riddled with challenges, I appreciate their efforts in trying to resolve the issues at hand.
M Mohammed Aziz
283 days ago

Revolutionized my Work: A Heartfelt Testimonial for Refreshedbyus.com

In the fast-paced world of technology, finding a computer that truly lives up to its promises can be a daunting task. However, my experience with refreshedbyus.com has completely transformed my perspective. The Dell i5 computer I acquired from them has redefined speed for me. It outperforms my previous Lenovo T540s i7 with a touch screen and SSD, effortlessly surpassing all my expectations. This furiously fast device has not only enhanced my productivity but has also become an integral part of my work routine. I am genuinely grateful to refreshedbyus.com for providing me with this excellent device. Their commitment to delivering top-notch technology is truly commendable. If you are looking for a reliable and high-performance computer, I can wholeheartedly vouch for their products. Thank you, refreshedbyus.com, for revolutionizing my work with this outstanding Dell i5 computer.
M Mohammed Aziz
283 days ago

An Unforgettable Upgrade – RefreshedByUs Delivers Excellence

I recently had the pleasure of purchasing a Dell i5 computer from RefreshedByUs, and let me tell you, it has completely exceeded my expectations. This device is not just fast; it's furiously fast! Even when compared to my previous Lenovo T540s i7 touch screen with an SSD, the Dell i5 outshines it in terms of speed and performance. From the moment I started using this computer, I noticed a significant difference in how quickly tasks were completed. Whether I was browsing the web, editing documents, or running multiple applications simultaneously, the Dell i5 handled everything with remarkable speed and efficiency. It has truly transformed my computing experience. I am genuinely grateful to RefreshedByUs for providing such an outstanding device. This computer has quickly become an essential part of my daily life, allowing me to work more efficiently and effectively. Thank you for delivering excellence in every aspect of this product. I couldn't be happier with my purchase!
A Anne Healy
328 days ago

Revitalizing My Tech World with Refreshed by Us

Hey there, tech enthusiasts! Let me share my excitement about my recent purchase from refreshedbyus.com. I recently acquired a refurb laptop for the second time from Refreshed by Us, and believe me, it has completely revitalized my tech world. About six years ago, I made my first purchase from them, and to this day, that laptop is still running smoothly without a single hiccup. So, when I wanted to upgrade to a Windows 11 laptop, I knew exactly where to turn. Today, as I unboxed my new laptop, I was beyond impressed. It exceeded all my expectations and then some. Refreshed by Us truly demonstrates their commitment to customer satisfaction. Their products are top-notch, and their dedication to their customers is unparalleled. I am absolutely thrilled with my new laptop and can confidently say that I will continue to be a loyal customer. Not only that, but I will also be recommending Refreshed by Us to everyone I know. Thank you, Refreshed by Us, for providing such exceptional products and service. I am eagerly looking forward to future purchases, knowing that I can always count on the quality and care you provide. Sincerely, Annemarie K. Cork

Introduction:

RefreshedByUs.com is an online retailer that specializes in selling refurbished electronics, offering customers a wide range of products at discounted prices. With a focus on providing quality items at affordable rates, RefreshedByUs.com aims to meet the needs of budget-conscious consumers while also being environmentally conscious.

Pros:

  • Extensive selection of refurbished electronics, including laptops, smartphones, tablets, and more.
  • Competitive prices compared to purchasing new products.
  • High-quality products that undergo rigorous testing and certification processes.
  • Eco-friendly alternative to purchasing new electronics.
  • Secure online shopping experience with various payment options.

Cons:

  • Limited stock availability for certain popular items due to high demand.
  • Refurbished products may show minor signs of wear and tear.
  • Limited warranty period compared to new products.

User Experience:

RefreshedByUs.com provides a user-friendly and intuitive website interface that allows customers to easily navigate through different categories and product pages. The search functionality enables users to quickly find specific items they are interested in. With detailed product descriptions and images, customers can make informed purchasing decisions. The website also features customer reviews and ratings, enhancing the overall user experience.

Pricing and Value for Money:

RefreshedByUs.com offers competitive prices for their refurbished electronics, providing customers with significant savings compared to purchasing new items. While the prices may vary depending on the product and its condition, customers can generally expect to save a substantial amount of money without compromising on quality.

Customer Service:

RefreshedByUs.com values customer satisfaction and strives to provide excellent customer service. Their knowledgeable and friendly support team is available to assist customers with any inquiries or concerns they may have. Whether through live chat, email, or phone support, customers can expect prompt and helpful responses from the customer service team.

Product Quality and Selection:

RefreshedByUs.com ensures that all refurbished products undergo comprehensive testing and refurbishment processes to meet quality standards. While some items may show minor signs of wear, they are fully functional and reliable. The website offers a wide selection of refurbished electronics, including popular brands and models, catering to various customer preferences.

Website Usability:

RefreshedByUs.com has a user-friendly website with intuitive navigation and clear product categorization. The site loads quickly and is responsive across different devices, ensuring a seamless browsing experience. The checkout process is straightforward, and customers can easily track their orders through their account dashboard.

Returns and Exchanges:

RefreshedByUs.com has a hassle-free returns and exchanges policy. In the unlikely event that a customer is unsatisfied with their purchase, they can request a return or exchange within a specified period. The website provides detailed instructions on how to initiate the return process, ensuring a smooth and efficient resolution.

Promotions and Discounts:

RefreshedByUs.com frequently offers promotions and discounts to provide customers with even greater value for their money. These discounts can range from percentage-off deals to free shipping offers. Customers are encouraged to sign up for the newsletter or follow the website's social media channels to stay updated on the latest promotions.

Reputation:

RefreshedByUs.com has established a strong reputation for delivering high-quality refurbished electronics and exceptional customer service. The company's commitment to providing reliable products at affordable prices has garnered positive feedback from satisfied customers. They have also received favorable reviews and ratings from reputable review platforms, further solidifying their reputation in the market.

Payment Options:

RefreshedByUs.com offers various secure payment options, including major credit cards, debit cards, PayPal, and other popular online payment methods. Customers can choose the payment method that suits their preferences and feel confident that their transactions are protected.

Loyalty Programs:

RefreshedByUs.com rewards loyal customers through a dedicated loyalty program. This program offers exclusive benefits, such as early access to promotions, special discounts, and personalized recommendations based on past purchases. By participating in the loyalty program, customers can enjoy additional savings and perks.

Customer Reviews:

RefreshedByUs.com prominently displays customer reviews and ratings for each product, allowing potential buyers to gain insights from previous customers' experiences. The website also encourages customers to leave reviews after their purchases, ensuring transparency and helping future customers make informed decisions.

Community Involvement:

RefreshedByUs.com actively participates in various community initiatives and environmental causes. They collaborate with charitable organizations and support initiatives that promote electronic waste recycling and sustainability. By focusing on environmental responsibility, RefreshedByUs.com demonstrates their commitment to making a positive impact beyond business operations.

Shipping and Costs:

RefreshedByUs.com offers reliable and timely shipping services for customers' orders. The website provides estimated delivery times and shipping costs upfront during the checkout process, ensuring transparency. The company collaborates with reputable shipping carriers to ensure the safe and efficient delivery of products.

In conclusion, RefreshedByUs.com is a reputable online retailer specializing in refurbished electronics. With a range of advantages, including competitive prices, quality products, and excellent customer service, they provide an attractive option for budget-conscious consumers. With a user-friendly website and a commitment to environmental responsibility, RefreshedByUs.com aims to meet customer needs while promoting sustainability in the electronic industry.