Users Voice for Rehlat

74% users rated Terrible
0% users rated Poor
0% users rated Average
4% users rated Very Good
22% users rated Excellent
Pie Chart Review Representation for Rehlat
Rehlat Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 10 Aug 2019

Last updated by on 08 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Oct 2022 2.8 3.9 4.7 1 2 2.6
Nov 2022 1.5 4.1 4.2 1 5 4
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3 3.3 1.5 5 2.6
Mar 2023 1.3 5 5 5 5 5
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Detailed Rehlat Review by

Introduction

Rehlat.com is an online travel booking platform that offers a wide range of flight tickets, hotel reservations, car rentals, and holiday packages.

Pros and Cons

  • Pros:
  1. Easy-to-use platform
  2. Competitive prices
  3. A wide range of flights and hotel options
  4. Dedicated mobile app for iOS and Android users
  • Cons:
    1. Limited payment options
    2. Customer service could be improved
    3. Not all flights and hotels are available on the platform

    User Experience

    Rehlat's website and mobile app are user-friendly and easy to navigate. Users can easily search for flights, hotels, and car rentals using the platform's filters and sorting options.

    Pricing and Value for Money

    Rehlat offers competitive prices for flights, hotels, and car rentals. The platform also offers various promotions and discounts that allow users to save money on their bookings.

    Alternatives

    Some of the alternatives to Rehlat.com include Booking.com, Expedia, Kayak, and Skyscanner.

    Customer Service

    Rehlat's customer service could be improved as users have reported delays in response times and difficulty in getting their issues resolved. However, the platform does offer customer service through various channels such as email, phone, and social media.

    Product Quality and Selection

    Rehlat offers a wide range of flights and hotel options, but not all are available on the platform. The platform also allows users to book car rentals and holiday packages.

    Website Usability

    Rehlat's website and mobile app are user-friendly and easy to navigate. Users can easily search for flights, hotels, and car rentals using the platform's filters and sorting options.

    Returns and Exchanges

    Rehlat's returns and exchanges policy varies depending on the airline and hotel provider. Users should refer to the specific provider's policy for details.

    Promotions and Discounts

    Rehlat offers various promotions and discounts that allow users to save money on their bookings. Users can sign up for the platform's newsletter to stay updated on the latest promotions and discounts.

    Reputation

    Rehlat has a good reputation among its users for its competitive prices and user-friendly platform. However, some users have reported issues with customer service.

    Payment Options

    Rehlat accepts payment through credit and debit cards. However, the platform does not accept payment through cash or other payment options.

    Loyalty Programs

    Rehlat does not currently offer a loyalty program for its users.

    Customer Reviews

    Customer reviews on Rehlat are mixed, with some users praising the platform for its competitive prices and user-friendly platform, while others have reported issues with customer service.

    Community Involvement

    Rehlat does not currently have any community involvement initiatives.

    Shipping

    Rehlat does not ship any physical products.

    Costs

    Rehlat charges a booking fee on top of the total cost of the booking. The booking fee varies depending on the type of booking and payment method used.

    Rehlat Recent User Reviews

    User Rating

    5 stars

    50

    4 stars

    17

    1 stars

    168

    👤

    Reviewer Name: Anonymous

    Review Submission Date: 2022-09-26

    Review Title: Did not refund my ticket value when I could not take the trip due to COVID Positive test
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    Review Description: Liers and they took money without giving me the flight. I have been trying since Feb 2022 for arefund with no use. Big liers . Why you dont allow one star rating. If there is less than one I will sure use it for rehlat

    👤

    Reviewer Name: Anonymous

    Review Submission Date: 2022-09-26

    Review Title: Did not refund my ticket value when I could not take the trip due to COVID Positive test
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    Review Description: Liers and they took money without giving me the flight. I have been trying since Feb 2022 for arefund with no use. Big liers

    👤

    Reviewer Name: Thet Oo

    Review Submission Date: 2023-01-28

    Review Title: Based on my experience recently
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    Review Description: Based on my experience recently, Rehlat’s service for Hotel Booking in Dubai was satisfactory. To be honest, I directly checked with Dubai hotel whether my booking via Rehlat is valid. A satisfactory.

    👤

    Reviewer Name: ling

    Review Submission Date: 2023-01-27

    Review Title: Scammers
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    Review Description: Scammers; Liars. #1099607 HOTEL FOR BID RGL1266773 Took my money and unable to deliver the hotel that I booked. Then promised refund in 10-15 days. Followed up after 15 days, then promised 48 hours. Again followed up, then promised 24 hours. Again followed up, then replied "Your refund is under process and once the refund is initiated we will update you accordingly with the refund status"; which means no time limit.

    👤

    Reviewer Name: Dr Elohim Elohim

    Review Submission Date: 2023-01-25

    Review Title: THEY ARE SCUMBAG AND FRAUDSTER
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    Review Description: THEY ARE SCUMBAG , THEY ARE WELL ORGANISED AND MASTERMIND FRAUDSTER, DO NOT BOOK FROM THIS SITE AS THEY RUN THIS CARTEL TO TAKE PEOPLE PAYMENT AND THEN ON ARRIVAL TO HOTEL YOU WILL FIND OUT THE COMPANY NEVER BOOKED ROOM UNDER YOUR NAME THEY HAVE DONE THIS TO MANY PEOPLE THEY ARE FRAUDSTER THEY TOOK MY 1079 £ , STILL CHASING THESE FRAUDSTER TO RECOVER MY MONEY . RGL1140924 MY HOTEL RESERVATION WAS THIS WHICH WAS FULLY PAID

    👤

    Reviewer Name: dave

    Review Submission Date: 2023-01-25

    Review Title: Please do not use this company
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    Review Description: I used Rehlat to book a hotel in Thailand. I canceled the booking the next day within the free cancellation time period. It has been nearly 4 weeks now and I’m still waiting for my refund. I have contacted them over 5 times. I would not recommend this to anyoneBooking id 1275912.

    👤

    Reviewer Name: VAP

    Review Submission Date: 2023-01-25

    Review Title: 100% SCAM!
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    Review Description: 100% SCAM!Advertise low prices. After booking change booking fees and total cost of hotel. Blamed hotel for fee increase but on checking with hotel were completely unaware.How are they still in business?

    👤

    Reviewer Name: hassan nami khattar

    Review Submission Date: 2023-01-24

    Review Title: I have waiting for my refundfor more…
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    Review Description: I have waiting for my refund for more then week now and every time I called they gave me same excuses and they will call me back regarding the refund or send me an email but it did not happened I called every single day and they said same story my trip number 1100360 I hope some one will get back to me

    👤

    Reviewer Name: Joshua Findley

    Review Submission Date: 2023-01-22

    Review Title: Just Dont Use Them
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    Review Description: The website says $54 for a middle of the road hotel. The website wouldn’t let me order it so i call and the guy tells me “no no that’s too low I wouldn’t even want to stay in a hotel that cost that little” then proceeded to tell me other places priced it at 150 when I got another quote for $70. Horrible service guy tried to just gas light me into ordering it

    👤

    Reviewer Name: Hashmi Sayed

    Review Submission Date: 2023-01-22

    Review Title: My booking id is 1531915
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    Review Description: My booking id is 1531915I have made a booking through Rehlat on Oman airways 3 years ago and the flight got cancelled there trip .. since then I am continuously contacting there customer service and also went directly at there office in hawally kuwait .. till now I didnt get any positive reply and no refund.. worst experience ever with a booking website . Never trust them.