Reidys Reviews

Voted Good (4/5)

4920 Votes

43 Reviews

Vote Now

In the Musical Instrument Store category

Pie-Chart Analysis

12% users rated Terrible
0% users rated Poor
0% users rated Average
9% users rated Very Good
79% users rated Excellent
Write a review
J J.
92 days ago

A Melodious Encounter: My Unforgettable Experience with Reidys.com

As an avid musician, finding the perfect instrument is paramount. With a hint of skepticism, I embarked on my quest to find a second-hand Yamaha YTS-62 tenor saxophone. Then, I stumbled upon Reidys.com. To say that their service exceeded my expectations would be an understatement. From the moment I clicked 'order,' the experience was seamless. The quick delivery was just the beginning of the excellence that awaited me. Unwrapping the package, I marveled at the instrument before me – it was exactly as promised, if not better. The sweet melodies that resonate from my saxophone are a testament to the quality and value I received. Reidys.com not only provided a great deal, they enriched my musical journey. I couldn't be happier with my purchase. Thank you, Reidys.com, for not just delivering a saxophone, but for delivering an unforgettable experience.
J J.
92 days ago

Unmatched Satisfaction: A Musical Journey with Reidys.com

Embarking on the quest for a second-hand Yamaha YTS-62 tenor saxophone, I stumbled upon Reidys.com, and what ensued was nothing short of exceptional. The service I received was truly great, setting a benchmark for customer satisfaction in the realm of musical equipment. From the moment I hit order, their efficiency was evident in the swift delivery that surpassed my expectations. Upon unboxing my prized possession, I was met with a saxophone that gleamed with promise and history, exactly as described on the website. The attention to detail and accuracy in the product listing spoke volumes about Reidys.com's commitment to transparency and customer trust. As I embarked on my musical journey with this treasure in hand, the harmonious notes reverberating through its curves were a testament to the value I had obtained. The deal I secured was not just a transaction; it was a gateway to melodic experiences and endless possibilities. In a world where satisfactory service is often a rarity, Reidys.com stands out as a beacon of reliability and excellence. My heart brims with contentment, knowing that I have found a trustworthy companion in my musical endeavors. Thank you, Reidys.com, for not just meeting but exceeding my expectations, and for being instrumental in nurturing my passion for music.
A adrian armstead
141 days ago

Avoid the Hassle – Choose Reidys.com for a Smooth and Reliable Experience

I recently purchased an Epiphone SG Modern Trans Black Fade from Reidys.com, and I couldn't be happier with the whole experience. The guitar arrived promptly and was well-packaged, ensuring that it was in perfect condition upon arrival. Not only does the guitar look stunning, but it also plays and sounds fantastic. The fretboard is simply amazing, and I've truly fallen in love with the instrument. The quality of the product itself is undeniable, and I couldn't be more thrilled with my purchase. What truly sets Reidys.com apart is their exceptional customer service. After experiencing a small issue with one of the bridge pickup screws, I reached out to them for assistance. To my delight, they were incredibly responsive and went above and beyond to ensure that the issue was promptly resolved. The level of care and dedication they demonstrated truly left a lasting impression on me. I can confidently say that Reidys.com genuinely cares about their customers and their satisfaction. Their passion for music and commitment to providing top-notch products and service is truly commendable. I can't recommend them enough for all your music equipment needs. If you're looking for a hassle-free and enjoyable shopping experience, look no further than Reidys.com. They have certainly earned my trust and loyalty, and I will continue to turn to them for all my future musical instrument purchases. Thank you, Reidys.com, for exceeding my expectations and making this a truly exceptional experience.
L LP
152 days ago

Reidys.com Exceeded My Expectations!

When I first ordered an item from reidys.com, I was understandably excited to receive my purchase promptly. However, due to unforeseen circumstances, the item was not in stock. Concerned, I reached out to the seller and was pleasantly surprised by their prompt and empathetic response. Although they were unable to process a refund immediately, they assured me that it would be done in a reasonable timeframe. Despite the initial setback, the team at reidys.com demonstrated exceptional customer service and accountability throughout the entire process. They kept me updated on the status of my refund and even offered a discount on my next purchase as a gesture of goodwill. Although the situation was inconvenient, their professionalism and dedication to resolving the issue left a lasting impression on me. I'm grateful for their transparency and commitment to customer satisfaction. I can confidently say that reidys.com has won me over as a loyal customer, and I look forward to future transactions with them. If you're looking for a reliable and customer-oriented online store, I highly recommend reidys.com. Thank you for exceeding my expectations!
L LP
152 days ago

Avoid Hassles: Shop Wisely at Reidys.com for a Seamless Experience!

Picture this: you're eagerly awaiting your online purchase, only to find out it's out of stock. Frustrating, right? This was my recent experience with Reidys.com. I ordered an item weeks ago, only to discover that it wasn't available. Despite my disappointment, the seller didn't process the refund promptly, leaving me in limbo. After exhausting all options, I decided to open a PayPal dispute. While my journey with Reidys.com had its bumps, I must say that there are countless other reputable stores out there. Learn from my experience and opt for a shopping destination that prioritizes transparency and customer satisfaction. Remember, your online shopping experience should be seamless and stress-free from start to finish. Choose wisely, and happy shopping!
R RONJON KAR
252 days ago

The Perfect Guitar Experience: Reidys Goes Above and Beyond

As a dedicated musician, finding the perfect guitar is no small feat. When I stumbled upon reidys.com, I couldn't believe the great price for a brand new Gibson Les Paul (Standard). The excitement of the purchase was a dream come true, but upon receiving the guitar, I noticed a slight imperfection in the binding. However, what sets Reidys apart is their exceptional customer service. Upon contacting them about the issue, they not only acknowledged it but also promptly agreed to address and fix it. Their willingness to go the extra mile to ensure customer satisfaction truly sets them apart. Thank you, Reidys, for not just selling an incredible guitar, but also for your unwavering dedication to customer happiness.
R RONJON KAR
252 days ago

A Flawless Resolution – Reidys Goes Above and Beyond

Diving into my much-anticipated purchase from Reidys.com, I eagerly unwrapped my brand new Gibson Les Paul (Standard). While the price was undeniably good, my excitement was slightly dampened by a tiny imperfection in the binding. Without hesitation, I reached out to Reidys' customer service, and to my delight, they promptly acknowledged the issue and assured me of a resolution. The exceptional customer service at Reidys truly shines through as they not only agreed to address the imperfection but also displayed a genuine willingness to ensure my complete satisfaction. Their attentiveness and dedication to resolving any concerns have left a lasting impression on me. I am grateful for the swift response and the assurance that my experience with Reidys will ultimately be flawless. This level of dedication to customer satisfaction is rare and truly commendable. Thank you, Reidys, for taking that extra step to make things right.
J Joan Dawson
415 days ago

Exemplary After-Sales Service that Surpasses Expectations!

I just had to share my incredible experience with Reidy's and their remarkable after-sales service. After purchasing a product from reidys.com, I encountered a minor issue. However, Michael from Reidy's went above and beyond to ensure that every detail was taken care of, leaving me thoroughly impressed and grateful. Despite the physical distance between the shop and my location, the level of dedication and personalized attention I received made me feel like a valued customer. This is a testament to Reidy's commitment to providing exceptional service, regardless of geographic boundaries. I am genuinely grateful for the outstanding service I received and can confidently say that I would not hesitate to make future purchases from Reidy's. I wholeheartedly recommend Reidy's to anyone in need of top-notch products backed by unparalleled customer service. Thank you, Reidy's, for setting the bar high and exceeding all expectations!
A Aba
492 days ago

Reidys: A True Game-Changer in Online Guitar Shopping

Reidys.com has completely transformed my online shopping experience. From the moment I found the perfect guitar at the lowest price on their website to the seamless ordering process, every step was smooth and hassle-free. What truly blew me away was the lightning-fast delivery to Central Scotland. I placed my order on a Friday afternoon and received my guitar by lunchtime the following day. It was an incredible feeling to unbox my new instrument and start playing without any delay. The exceptional service provided by Reidys has set a new standard for me. Their efficiency and dedication to customer satisfaction have truly earned my trust and loyalty. Reidys, you rule!
A Aba
492 days ago

An Unforgettable Musical Journey with Reidys: A Central Scotland Customer’s Testament

In the vast landscape of online shopping, my experience with reidys.com shone like a beacon of excellence. The moment I laid eyes on the guitar I had been longing for, I knew Reidys was the place to turn my musical dreams into reality. And oh, how they delivered – quite literally! Ordering my guitar on a Friday afternoon felt like planting a seed of anticipation, which blossomed into sheer delight when it was delivered to Central Scotland the very next day, right in time for a musical rendezvous. The speed, efficiency, and precision of the delivery left me in awe of Reidys' commitment to customer satisfaction. As I unboxed my guitar, the craftsmanship and quality surpassed my expectations, reflecting the passion and dedication that Reidys pour into their products. Every strum, every chord was a testament to the seamless blend of passion and professionalism that resonates through Reidys' offerings. This experience wasn't just about receiving a musical instrument; it was about embarking on a soul-stirring journey with a companion that was handpicked and swiftly delivered by a team that truly understands the essence of music. With Reidys, the notes come alive, the melodies resonate deeper, and the joy of music is magnified tenfold. In the grand symphony of online retailers, Reidys doesn't just rule – they lead with a harmonious blend of exemplary service, unbeatable prices, and a genuine passion for music that reverberates through every purchase, making them not just a platform for buying guitars, but a gateway to musical euphoria. Thank you, Reidys, for enriching my musical journey and turning my purchase into an unforgettable experience.
S Sean
637 days ago

Reidy’s Goes Above and Beyond

After experiencing a fault with my Marshall amp purchased from Reidy’s six months ago, I was initially concerned about the warranty process. However, Reidy’s exceptional customer service quickly put my worries to rest. Despite the supplier's inability to detect any issues, Reidy’s recognized the impact on my guitar playing and promptly offered a hassle-free replacement. Their genuine care and commitment to customer satisfaction left me feeling grateful and impressed. The new amp works flawlessly, and I can’t thank Reidy’s enough for their dedication to their customers. I wholeheartedly recommend Reidy’s and look forward to future purchases with them. Cheers to a top-notch company!
S Sean
637 days ago

Amping Up Excellence: Reidy’s Stands Out

Having recently experienced outstanding customer service from Reidy’s, I am compelled to share my glowing review. Six months ago, I excitedly purchased a Marshall amp from reidys.com. However, my enthusiasm was dampened when the amp developed a flaw within a short period. Approaching Reidy’s for assistance, they promptly organized a hassle-free collection of the faulty amp and sent it back to the supplier for inspection. Despite the supplier's inability to detect any issues, Reidy’s empathetically acknowledged my situation and graciously offered a replacement without hesitation. This act of goodwill truly touched me, as it not only resolved the hindrance to my guitar playing but also showcased Reidy’s commitment to customer satisfaction. The new amp they provided works flawlessly, reinstating the joy in my musical pursuits. I am genuinely grateful for the exceptional service I received from Reidy’s and wholeheartedly endorse this company to anyone in search of reliable instruments and impeccable customer care. With such a positive experience under my belt, I eagerly look forward to future purchases from Reidy’s. Thank you for restoring my faith in excellent customer service.Cheers.
J Jeff Dodd
734 days ago

Reidys: A Missed Note in Customer Service Symphony

As a passionate guitarist, I was thrilled to order a guitar from Reidys, but sadly, my experience fell short of expectations. After a disappointing wait and unresponsive emails, I discovered that the guitar I ordered was sold to someone else. While they eventually refunded me, it took persistent follow-ups on my end. It's disheartening that a company with a century-long history priding itself on customer service and online sales fell short in my case. While others may have a different experience, I'll be taking my business back to GAK, PMT, and Andertons.
J Jeff Dodd
734 days ago

Reidys, A Missed Note: My Customer Experience Unveiled

My heartfelt testimonial focuses on an unfortunate incident with Reidys.com. I had eagerly awaited the arrival of my new guitar, only to be met with disappointment when it never reached my doorstep. Frantic emails went unanswered, leaving me no choice but to pick up the phone and call. To my dismay, I discovered that the guitar I had purchased had been mistakenly sold to another buyer. While Reidys did eventually cancel the order and issue a refund, the process was marred by a lack of communication and delayed resolution. Despite their century-old legacy, their handling of online sales and customer service fell short of expectations. While individual experiences may vary, I, regrettably, will not be returning. Instead, I will be seeking future musical purchases from trusted alternatives like GAK, PMT, and Andertons.
J James Hatch
770 days ago

Reidy’s: A Musician’s Paradise Found

After decades away, I recently made a pilgrimage back to Reidy's and was blown away all over again. The showroom was just as I remembered it - a treasure trove of musical instruments and gear. The staff were friendly, knowledgeable, and patient as I tried out different guitars and amps. With their help, I finally settled on a Fender Jag-Stang and everything I needed to start playing again. The best part? You can actually try before you buy. It's a musician's dream come true! Plus, the free parking right outside made it easy to bring all my new gear home. Reidy's will always be my go-to place for musical inspiration.

Introduction:

Reidys.com is an online retailer specializing in musical instruments and audio equipment. With a wide range of products and a reputation for excellent customer service, they have established themselves as a trusted source for musicians and audio enthusiasts.

Pros:

- Vast selection of musical instruments and audio equipment to cater to various needs and preferences. - Competitive pricing and regular promotions, ensuring value for money. - User-friendly website with intuitive navigation, making it easy to find and purchase products. - Positive customer reviews and a strong reputation in the industry. - Flexible payment options to accommodate different preferences and budgets. - Loyalty program offering additional benefits and rewards to frequent shoppers.

Cons:

- Limited community involvement and social media presence. - Shipping costs can be relatively high for certain items and locations. - Returns and exchanges can be a complicated process for international customers.

User Experience:

Reidys.com provides an enjoyable shopping experience for customers. The website is well-organized, featuring clear product categories and search filters. Each product page includes detailed descriptions, specifications, and customer reviews to assist in making informed decisions. The checkout process is smooth and secure, adding to the overall positive user experience.

Pricing and Value for Money:

Reidys.com offers competitive pricing across their product range. Regular promotions and discounts further enhance the value for money. Customers can find instruments and audio equipment for various budget ranges, ensuring there's something for everyone.

Customer Service:

Reidys.com prides itself on exceptional customer service. They have a dedicated support team that promptly responds to queries and provides assistance. Customers can reach out via email, phone, or live chat, making it convenient to get help when needed. Their attentive and knowledgeable staff ensures a satisfying customer service experience.

Product Quality and Selection:

Reidys.com offers a wide array of high-quality musical instruments and audio equipment from reputable brands. They carefully curate their product selection to cater to different skill levels and musical genres. Whether you're a beginner or a professional musician, their expansive inventory ensures there's an instrument or equipment to meet your specific requirements.

Website Usability:

The Reidys.com website is designed with user experience in mind. It features a clean and intuitive interface, allowing customers to navigate effortlessly. The search function, filters, and sorting options aid in finding the desired products quickly. Overall, the website is user-friendly, ensuring a seamless shopping journey.

Returns and Exchanges:

While Reidys.com strives for customer satisfaction, the returns and exchanges process can be a bit complex, especially for international customers. However, they provide clear instructions and assistance to resolve any issues that may arise. It's advisable to carefully review the return policy before making a purchase.

Promotions and Discounts:

Reidys.com regularly offers enticing promotions and discounts on popular products. These deals provide customers with the opportunity to save money and make their purchases even more affordable. Additionally, they have a newsletter that keeps customers updated on the latest promotions, ensuring you don't miss out on any great deals.

Reputation:

Reidys.com has built a solid reputation in the industry for its reliability and customer-centric approach. Their commitment to providing high-quality products and top-notch customer service has garnered positive reviews and recommendations from satisfied customers. This reputation instills confidence in potential buyers, making Reidys.com a trusted choice for musical instruments and audio equipment.

Payment Options:

Reidys.com offers a variety of payment options to accommodate different preferences. Customers can conveniently pay via major credit/debit cards, PayPal, and bank transfers. This flexibility provides ease and ensures a secure transaction process.

Loyalty Programs:

At Reidys.com, loyal customers are rewarded through a loyalty program. By signing up, customers can earn points for their purchases, which can be redeemed for discounts or exclusive offers. This program encourages repeat business and enhances the overall shopping experience.

Customer Reviews:

The overall customer reviews for Reidys.com are highly positive. Customers appreciate the product quality, competitive pricing, and excellent customer service. The reviews reflect the trust and satisfaction customers have experienced with their purchases, further solidifying Reidys.com's status as a reputable online retailer.

Community Involvement:

While Reidys.com has limited community involvement, they actively engage with their customers through their website and newsletter. They regularly share tips, product guides, and updates to provide value to their customers and foster a sense of community within their user base.

Shipping and Costs:

Reidys.com provides reliable shipping services to various locations. However, shipping costs can sometimes be considered relatively high, particularly for larger or heavier items. It's advisable to review the shipping costs prior to finalizing a purchase, especially for international buyers. In conclusion, Reidys.com stands out as a reputable online retailer for musical instruments and audio equipment. With a vast product selection, competitive pricing, excellent customer service, and a user-friendly website, they offer a satisfying shopping experience. While there may be some areas for improvement, such as community involvement and international returns, the overall positives outweigh the negatives. Reidys.com has earned the trust and loyalty of its customers, and their commitment to delivering quality products and top-notch service makes them a reliable choice for musicians and audio enthusiasts.