Users Voice for Retro-stage

46% users rated Terrible
4% users rated Poor
1% users rated Average
1% users rated Very Good
49% users rated Excellent
Pie Chart Review Representation for Retro-stage
Retro-stage Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 07 Mar 2019

Last updated by on 08 Mar 2023

"I believe in writing for humans than for bots and this is what motivates me to write better, clearer, and easier every day."
Oct 2022 1 4.2 4.4 3.9 4.7 5
Nov 2022 2.5 3.9 2.7 4.1 4.5 5
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.1 4.6 3 4.1 5
Mar 2023 2.8 5 5 5 5 5
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Detailed Retro-stage Review by

Introduction

Retro-stage.com is an online retailer that specializes in vintage-inspired clothing for women. The website offers a wide range of dresses, tops, skirts, and accessories that are inspired by the styles of the 1920s to the 1970s. The site has been in operation since 2017 and has gained a reputation as a go-to destination for those looking for a unique vintage style.

Pros and Cons

Pros:
  • Large selection of vintage-style clothing and accessories
  • Reasonable prices
  • Frequent promotions and discounts
  • Easy-to-use website
Cons:
  • Some items are not true to size
  • Shipping can be slow
  • Return policy can be strict

User Experience

Retro-stage.com is easy to navigate and has a clean design. The site allows users to search by category, size, and price range, making it easy to find what you're looking for. The product pages are well-designed and include multiple photos and detailed descriptions, making it easy to get a sense of what you're buying.

Pricing and Value for Money

Retro-stage.com offers reasonable prices, with most items falling in the $30-80 range. The site frequently offers promotions and discounts, making it an even better value. Overall, the prices are in line with other vintage-inspired clothing retailers, and the quality of the clothing justifies the cost.

Alternatives

There are several alternatives to Retro-stage.com. Other retailers specializing in vintage-inspired clothing include ModCloth, Unique Vintage, and Ruche. Each of these sites offers a similar selection of clothing at comparable prices. However, Retro-stage.com stands out for the variety of styles and unique designs.

Customer Service

Retro-stage.com offers customer support via email and has a frequently asked questions section on their website. However, customer service can be slow to respond, and some customers have reported difficulty with returns and exchanges.

Product Quality and Selection

The quality of the products on Retro-stage.com is generally good. However, some items may not be true to size or may not be as pictured. The selection of clothing and accessories is diverse, with many unique designs that are not available on other vintage-inspired clothing websites.

Website Usability

Retro-stage.com is very easy to use, with a clean and intuitive layout. The site allows customers to search by category, size, and price range, making it easy to find what you're looking for.

Returns and Exchanges

Returns and exchanges are allowed within fourteen days of receipt, but the process can be strict. Items must be unworn, unwashed and in their original packaging with all tags attached. Customers are responsible for return shipping costs, and refunds are issued within ten days of receipt of the returned item.

Promotions and Discounts

Retro-stage.com frequently offers promotions and discounts, including a 10% discount for first-time customers. The site also has frequent sales and discounts on specific items or entire categories.

Reputation

Retro-stage.com has a generally positive reputation, with many customers happy with the unique designs and affordable prices. However, some customers have reported issues with customer service and sizing.

Payment Options

Retro-stage.com accepts major credit cards, PayPal, and other online payment options.

Loyalty Programs

Retro-stage.com does not currently offer a loyalty program.

Customer Reviews

Customer reviews on Retro-stage.com are generally positive, with many customers happy with the quality of the products and the selection of unique designs.

Community Involvement

Retro-stage.com does not have any notable community involvement initiatives.

Shipping and Costs

Shipping costs vary depending on the size and weight of the item and the shipping destination. Shipping can take up to 20 business days for some destinations. Customers can track their orders on the website.

Retro-stage Recent User Reviews

User Rating

5 stars

58

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Reviewer Name: Cat Johnson

Review Submission Date: 2023-01-23

Review Title: Slow AF and Poor Quality
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Review Description: When I finally received my 3 outfits, over 6 weeks after I ordered them, the material was flimsy and loose. Two of the dresses looked like nightgowns, and I cannot even wear them out of the house. I ordered everything on November 8th and did not receive my holiday dresses until after-Christmas. When I reached out for an update, they provided me a tracking number that was not trackable. Horrible experience! Save your money!!!

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Reviewer Name: Miryam Sanchez Roldan

Review Submission Date: 2023-01-23

Review Title: Terrible
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Review Description: TerribleThievesNobody answered meThey heat the money and I never saw my order or get a response.Don't buy thereThey are thieves

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Reviewer Name: Scott Neville

Review Submission Date: 2023-01-18

Review Title: No returns process
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Review Description: They have a returns policy on their website which sounds simple enough and gives you some confidence. The actual process is you email them, they never respond, they keep your money and all is fine.

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Reviewer Name: Johanna

Review Submission Date: 2023-01-18

Review Title: don't waste your money.
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Review Description: The retro dress arrived today, post marked from China. Very disappointed! It was supposed to be dark green, but was turquoise blue.The lace work at the top was frayed. Very poor quality overall. I haven't bothered to return it as I don't want to waste my money on postage to get a refund when it wont happen.

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Reviewer Name: Lazarita Perez

Review Submission Date: 2023-01-11

Review Title: Stunning swimsuit
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Review Description: Initially, I kinda freaked out because the tracking number told me the package had arrived when it hadn’t. I panicked and emailed customer service and they got back to me right away. The following day my swimsuit arrived and I was pleasantly surprised. I absolutely LOVED it! My friends complimented me. I can’t wait for my other items to get here!

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Reviewer Name: Somer Boyle

Review Submission Date: 2023-01-10

Review Title: Great dress for a great price
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Review Description: Love the dress I purchased from retro stage. I’m a photographer and always looking for different and unique dresses for clients. This one was perfect. The material was soft and breathable and the dress fit perfectly.

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Reviewer Name: Rachel B

Review Submission Date: 2022-12-27

Review Title: Item never arrived
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Review Description: Ordered a dress and a cloak. They told me the dress was out of stock and to replace the item. The cloak never arrived - I think it got stolen at delivery. I filed reports for my missing mail and told Retro Stage what happened and they did not care. The cloak was $45, out the window.

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Reviewer Name: Jeffry Asbury

Review Submission Date: 2022-12-21

Review Title: Do you want to wait over a month for your order?
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Review Description: Made an order on November 20th for Christmas presents for my wife and one item came but the other still hasn't arrived and at this point it doesn't seem like it will. A whole month should be enough lead time to process and ship an order. If you are backordered you should say so on the website.

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Reviewer Name: Caitlin The Barbarian

Review Submission Date: 2022-12-17

Review Title: What in the world
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Review Description: So I actually made two separate orders and in one order was a underskirt. I have received that, however, it's been a long time since I've ordered. I emailed to see what the tracking numbers were. No answer. Weird is I paid with PayPal and the transactions went through, however, neither time did I get a confirmation email from them. After sending the email I was sent one tracking number for ONE of the items in a multiple order. Most of the stuff hasn't even been shipped yet. I'm gonna call PP tomorrow to dispute the orders.

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Reviewer Name: Louise

Review Submission Date: 2022-12-11

Review Title: No communication
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Review Description: No communication from them at all. Requested to cancel the order day of order. Nil communication. Tried to track via shop app nil updates until a week later where it said returned to Sender. Requested confirmation. Nil response.Absolutely horrible after spending $80.