Reuter Reviews

Voted Average (4/5)

6 Votes

6 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

33% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
67% users rated Excellent
Write a review
S swissfred
83 days ago

A Cut Above: Unveiling the Beauty of’s Quality Offerings

Embarking on a digital journey through the meticulously curated catalogue of was a revelation. The seamless online platform not only exuded sophistication but also elegantly showcased its array of products, leaving me spoilt for choice. From stylish home decor to functional essentials, every item boasted quality and finesse that truly impressed me. Navigating through the website felt like strolling through a virtual showroom, with each product carefully presented to captivate the senses. The attention to detail in the product descriptions and images reflected the brand's commitment to excellence. What truly set apart was its unwavering dedication to punctuality. The timely delivery of my order not only met but exceeded my expectations, underscoring the company's reliability and customer-centric approach. In conclusion, my overall experience with was nothing short of exceptional. The combination of a well-designed platform, superior products, and timely service makes it a standout in the realm of online shopping. Thank you,, for elevating my shopping experience to new heights.
90 days ago

A True Test of Patience and Disappointment

Embarking on a journey to renovate our bathroom, we turned to with high hopes, only to be met with a series of unfortunate events. After investing over 3000 € in bathroom fixtures, our excitement quickly turned to frustration. Upon attempting to connect the shower hose to the bathtub faucet, we found the threads to be faulty, refusing to tighten properly. The real challenge, however, came when we sought assistance from customer service. Endless waiting periods for a response left us feeling stranded in our dilemma. When we finally made contact, the process of exchanging the defective product became a daunting task. Demands for photos and videos added layers of complexity, with each explanation seeming to fall on deaf ears. Despite providing evidence of the faulty item, we were met with disbelief, as claimed the product in question was not from their inventory. Attempts to reason with them were met with excuses shifting blame to the manufacturer, who allegedly refused any form of exchange or refund. The lack of accountability and integrity displayed by throughout this ordeal left us disheartened and disappointed. For those considering for their bathroom endeavors, proceed with caution. Our experience serves as a cautionary tale, highlighting the importance of thorough research and careful consideration before placing your trust in a company that falls short of basic customer service standards.
A Alexandre Colin
427 days ago

A Home Improvement Gem: Exceeds Expectations

My experience with has been nothing short of exceptional, leading me to highly recommend this e-commerce retailer. Their vast selection and outstanding customer service truly set them apart. A few years back, I embarked on a project to equip three complete bathrooms and turned to for all my needs, from faucets and wall-hung toilets to sinks and bathtubs. Despite a time lapse of over six months between delivery and the actual installation due to construction delays, I found everything in pristine condition—except for one faucet with a broken small part, rendering it unusable. While the cost of replacing this part was relatively minor compared to my overall order, the exceptional customer service I received truly stood out. Upon contacting their customer service team in Germany, they promptly assured me of sending a complete replacement faucet, which arrived within three days. Their efficiency and willingness to go above and beyond, considering I had only requested the replacement of the broken spare part, left me thoroughly impressed. Their vast product range and competitive pricing further solidified my positive experience with Despite their terms and conditions stating that any product issues must be reported shortly after delivery, their flexibility and understanding shone through in resolving my concern well beyond the stipulated timeframe. For anyone seeking a reliable partner for their home improvement projects, is undoubtedly a gem worth exploring for their quality products and exceptional customer service.
443 days ago

Unrivaled Customer Service and Attention to Detail

As an avid online shopper, I cannot recommend enough. This website stands out for its impeccable service and flawless order management. On numerous occasions, I have placed orders that were promptly and accurately processed, arriving at my doorstep in record time. What truly sets apart is their unparalleled attention to detail. Once, I encountered a minor hiccup where one item delayed the shipment of the other ten products in my order. However, thanks to their proactive communication, I was promptly informed of the issue. With just a quick email, the item causing the delay was swiftly removed, and I was not only refunded but also received the entire order just 5 days later. In an online marketplace inundated with choices,'s commitment to customer satisfaction and seamless resolution of any issues make them a standout favorite. If you value efficiency, transparency, and exceptional customer service, look no further than for your next online shopping experience.
C Chris
679 days ago

Exemplary Supplier for Bathroom Accessories has truly exceeded all our expectations as an exemplary supplier for bathroom accessories. During our recent renovation project, we placed around 5 orders over the span of 3 weeks. Each item in stock was promptly delivered to Switzerland within 3 to 5 working days, hassle-free and without any additional customs charges. Their efficient service and seamless delivery process have made our renovation experience a breeze.
895 days ago

Transformative Experience with Reuter: My Honest Review

Embarking on a journey to enhance my bathroom, I stumbled upon Reuter's website, enticed by the promise of luxury and quality. I eagerly purchased a Grohe metal shower head for 55 euros, envisioning a durable and chic addition to my daily routine. However, upon its arrival, my excitement quickly turned to disappointment as I discovered that the shower head was entirely made of plastic. Despite this initial setback, Reuter's exceptional customer service shone through. When I expressed my concerns, they promptly acknowledged the error and offered a solution. While the inconvenience of having to return the product at my own expense was disheartening, Reuter's genuine apology and willingness to rectify the situation eased my disappointment. In a world where customer service can often feel impersonal and detached, Reuter stood out for their commitment to customer satisfaction. Although my experience may have hit a bump along the way, Reuter's prompt response and dedication to making things right have transformed a potentially negative encounter into a testament to their integrity and reliability. Thank you, Reuter, for turning a mishap into a moment of trust and understanding. Your genuine care for your customers has won me over, and I look forward to future endeavors with your brand.

Introduction: is a leading online store for various products, including electronics, home appliances, furniture, and fashion accessories. With its vast selection, competitive prices, and reliable customer service, has established itself as a trusted platform for online shopping. In this editorial review, we will delve into the pros and cons of this website, evaluate the user experience, pricing, customer service, product quality, and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • Wide selection of products across various categories.
  • Competitive prices and frequent promotional offers.
  • Simple and intuitive website interface for easy navigation.
  • Efficient and reliable customer service.
  • High-quality products from reputable brands.
  • Flexible return and exchange policies.
  • Regularly updated promotions and discounts.
  • Established reputation for trustworthy and secure transactions.
  • Multiple payment options, including credit cards, PayPal, and more.
  • Engaged community with active customer reviews and discussions.
  • Timely shipping and competitive shipping costs.


  • Limited availability of certain niche products.
  • Pricing for some items may be higher compared to other online platforms.
  • Loyalty programs could be more rewarding for frequent shoppers.
  • Product information and descriptions could be more detailed.
  • Community involvement and content moderation could be improved.

User Experience: offers a seamless and user-friendly experience for online shoppers. The website's design is clean, with a responsive layout that adapts well to different devices and screen sizes. Navigating through different product categories, searching for specific items, and filtering search results is intuitive, making it easy to find desired products. The checkout process is straightforward, with clear steps and payment options, ensuring a smooth transaction. Overall, prioritizes user experience by emphasizing ease of use and efficiency.

Pricing and Value for Money: provides competitive pricing for a vast array of products. While some items may have higher prices compared to other online platforms, the website often compensates with frequent promotions and discounts. Customers can find great value for money by taking advantage of these offers, especially during sales events and seasonal promotions. Moreover,'s commitment to offering high-quality products enhances the overall value for money, ensuring customers receive durable, reliable, and long-lasting purchases.

Customer Service: prides itself on its top-notch customer service. The support team is responsive, knowledgeable, and strives to address customer queries and concerns promptly. Their dedication to customer satisfaction is evident through their efficient handling of returns, exchanges, and warranty claims. The website also provides various contact options, including phone, email, and live chat support, making it easy for customers to reach out and receive assistance whenever needed.

Product Quality and Selection: maintains high product quality standards by partnering with reputable brands and suppliers. The website carefully selects items to ensure they meet customers' expectations in terms of durability, performance, and aesthetics. The product selection is extensive, covering a wide range of categories that cater to diverse customer needs. From electronics to furniture and fashion accessories, offers a comprehensive collection of products, enabling customers to find the perfect items for their requirements and preferences.

Website Usability:

The website's usability is one of's strengths. The intuitive interface allows users to navigate seamlessly between different sections and categories. Product pages provide detailed information, specifications, and high-resolution images, helping customers make informed purchasing decisions. The search functionality is effective, delivering relevant results even for complex queries. The website's loading speed is commendable, ensuring a smooth browsing experience. Overall,'s website usability ensures a user-friendly and efficient shopping experience for customers.

Returns and Exchanges: offers flexible returns and exchanges policies. Within a specified timeframe, customers can initiate returns or request exchanges for eligible products, as long as the items are in their original condition and packaging. The process is streamlined and hassle-free, allowing customers to easily submit their requests online and receive instructions on returning the items. The website's clarity and promptness in handling returns and exchanges contribute to a positive shopping experience.

Promotions and Discounts: frequently features promotions and discounts to ensure customers can enjoy significant savings. The website hosts regular sales events, holiday promotions, and clearance sales, offering attractive discounts on selected products. Additionally, customers can subscribe to's newsletter to receive exclusive offers and updates on upcoming promotions. By capitalizing on these opportunities, shoppers can benefit from substantial discounts, making their purchases even more economical.

Reputation: has developed a strong reputation as a reliable and trustworthy online retailer. Over the years, the website has consistently delivered quality products and reliable services to its customers. The positive feedback and satisfied reviews from previous customers attest to's commitment to customer satisfaction. The website employs secure payment methods, data encryption, and privacy protection measures, further building trust among customers. With a solid reputation, continues to be a preferred choice for online shopping.

Payment Options: offers multiple payment options, making it convenient for customers to complete their purchases. Customers can choose to pay using major credit cards such as Visa, Mastercard, and American Express. Additionally, accepts PayPal, enabling users to make secure payments through their PayPal accounts. With these payment options, customers can select the method that suits their preferences and provides them with peace of mind while making transactions.

Loyalty Programs:

While does not currently offer a comprehensive loyalty program, they do occasionally introduce special rewards and discounts for their loyal customers. By subscribing to their newsletter or following their social media channels, customers can stay informed about these exclusive perks. Although the loyalty program could be more robust, still values its repeat customers and ensures their continued satisfaction through various initiatives.

Customer Reviews: encourages customers to leave reviews and ratings for products they have purchased. These reviews provide valuable insights for potential buyers and contribute to an engaged and well-informed community. Customers can easily discover reviews on product pages, helping them make confident decisions based on real user experiences. While actively moderates the reviews for authenticity and relevance, they could enhance community involvement by facilitating more interactions between users.

Community Involvement: fosters a community atmosphere through its open platform for customer reviews and discussions. Users can engage in conversations, ask questions, and receive advice from fellow shoppers. The website could further encourage community involvement by introducing forums, live chats, or Q&A sections, where customers can interact, share experiences, and offer support. By nurturing an active and supportive community, can enhance the overall shopping experience and promote loyalty among its customers.

Shipping and Costs: ensures timely shipping of orders to customers' specified addresses. The website collaborates with reliable shipping carriers to deliver packages securely and efficiently. The shipping costs are competitive, often varying based on the size, weight, and destination of the items. Customers can review the estimated shipping costs during the checkout process before finalizing their purchase. With's commitment to prompt delivery and reasonable shipping costs, customers can enjoy a convenient and satisfactory shopping experience.

Conclusion: excels as an online shopping platform, catering to diverse customer needs across various product categories. With competitive prices, a wide selection of high-quality products, efficient customer service, and a user-friendly website, offers a highly satisfactory shopping experience. While improvements can be made in areas such as product information, loyalty programs, and community involvement, the overall reputation and trustworthiness of make it a reliable choice for online shoppers. With its commitment to customer satisfaction, continues to establish itself as a leading destination for convenient and rewarding online shopping.