Users Voice for Revolutionbeauty

61% users rated Terrible
13% users rated Poor
1% users rated Average
1% users rated Very Good
24% users rated Excellent
Pie Chart Review Representation for Revolutionbeauty
Revolutionbeauty Overall rating
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Review article published on: 08 Feb 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 2.2 4.2 4.4 1.3 3.6 1.4
Nov 2022 5 2.8 2.7 1.4 4.4 1.1
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.4 4.6 1.4 4.1 1.3
Mar 2023 2.2 5 5 1.3 5 5
Line Chart for Rating of peer stores

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Detailed Revolutionbeauty Review by

Introduction

Revolution Beauty is a UK-based makeup and skincare brand that has gained popularity for its affordable and high-quality products. The brand offers a wide array of beauty products ranging from foundations, lipsticks, eyeshadows, face masks, and skincare products. The company has become a cult favorite among makeup enthusiasts due to its trend-setting collections, cruelty-free approach to product development, and innovative packaging. In this editorial review, we explore various aspects of Revolution Beauty, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
  • Large selection of products
  • Affordable pricing
  • Cruelty-free products
  • Innovative packaging
  • High-quality products
Cons:
  • Some products may not suit all skin types
  • Shipping times can be long
  • Limited shade ranges in some products

User Experience

The Revolution Beauty website is easy to navigate and user-friendly. It offers a wide selection of products that can be easily filtered by categories such as makeup, skincare, and hair. The website also provides extensive product descriptions, instructions, and swatches to help users make informed decisions. The website is updated regularly with new products, promotions, and discounts.

Pricing and Value for Money

Revolution Beauty's products are incredibly affordable and offer excellent value for money. The brand's products are priced competitively, despite being of high quality. Revolution Beauty also offers frequent promotions and discounts, making its products even more accessible to consumers.

Alternatives

Some alternative brands to Revolution Beauty include Colourpop, e.l.f., Morphe, and Wet n Wild. However, Revolution Beauty stands out due to its innovative packaging, cruelty-free product development, and affordability.

Customer Service

Revolution Beauty offers excellent customer service, with a dedicated support team that can be reached through email, phone, or live chat. Customers who receive defective or damaged products are encouraged to contact the customer service department for assistance.

Product Quality and Selection

Revolution Beauty's products are of high quality and cruelty-free. The brand offers a wide selection of products, ranging from foundations, lipsticks, eyeshadows, face masks, and skincare products. The brand also offers innovative packaging that helps its products stand out from the competition.

Website Usability

The Revolution Beauty website is user-friendly and easy to navigate. It provides extensive product descriptions, instructions, and swatches to help users make informed decisions. The website is updated regularly with new products, promotions, and discounts.

Returns and Exchanges

Customers can return or exchange products within 14 days of purchase. Customers must contact the Revolution Beauty support team to request a return or exchange. The brand encourages customers to contact their support team regarding any issues with their products.

Promotions and Discounts

Revolution Beauty frequently offers promotions and discounts on its website. Customers can sign up for the brand's newsletter to receive updates on the latest promotions and discounts.

Reputation

Revolution Beauty has a solid reputation for providing high-quality, affordable, and cruelty-free beauty products. The brand's products have gained a following among makeup enthusiasts due to their innovative packaging and trend-setting collections.

Payment Options

Revolution Beauty accepts payments through Visa, Mastercard, American Express, and PayPal.

Loyalty Programs

Revolution Beauty offers a rewards program that allows customers to earn points for purchases, referrals, and social media engagement. Points can be redeemed for discounts on future purchases.

Customer Reviews

Revolution Beauty's products have received overwhelmingly positive reviews from customers. Customers praise the brand's affordable pricing, innovative packaging, and high-quality products.

Community Involvement

Revolution Beauty is actively involved in supporting various charities, including the British Red Cross and The Prince's Trust. The brand also encourages customers to share their Revolution Beauty experiences on social media.

Shipping and Costs

Revolution Beauty offers free standard shipping for orders over £30 in the UK and over £50 for international orders. The brand also offers express shipping options for an additional cost. Shipping times can vary depending on the customer's location.

Revolutionbeauty Recent User Reviews

User Rating

5 stars

12

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Reviewer Name: Sarah Archer

Review Submission Date: 2023-01-28

Review Title: Bad communications
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Review Description: Bad communication from customer service. I was told the wrong advice via emails.. not just one email, several. Products ok, but won't be ordering online again incase I have another issue

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Reviewer Name: customer

Review Submission Date: 2023-01-28

Review Title: Brilliant
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Review Description: Delivery was very quick, notification of delivery which was good. The mascara was amazing, I have used one particular mascara which I found great but thought I would try this one and what a surprise it is really good and gives you superb coverage lashed looked thicker, longer and really good, I will be buying more.

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Reviewer Name: Customer

Review Submission Date: 2023-01-28

Review Title: I ordered the miracle eye and 100ml…
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Review Description: I ordered the miracle eye and 100ml face cream, only the eye cream was delivered. No despatch note to say the face cream is on its way, nothing. I have emailed so many times to the email given online and had them returned. No acknowledgment. No response on the live chat. Very disappointed. So I’m £18 and 100 ml pot of cream down. Rubbish customer service

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Reviewer Name: JAR

Review Submission Date: 2023-01-28

Review Title: Terrible customer service for Returns!
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Review Description: I ordered makeup on the 23rd Jan, I received my parcel which was torn and Royal Mail delivered it in a clear bag! The parcel was torn from the side and there was makeup missing. I sent two emails via their portal and a further two messages on Instagram! ?What kind of customer service is this?! not impressed!

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Reviewer Name: Brogan Read

Review Submission Date: 2023-01-28

Review Title: Very, very happy customer.
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Review Description: Fantastic prices for great quality products!Very easy to shop online (or through the app). Communication after ordering is great. Very quick delivery.

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Reviewer Name: Emma cullen

Review Submission Date: 2023-01-28

Review Title: Great makeup but had an issue with a…
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Review Description: Great makeup but had an issue with a Highlighter being faulty with the pippet. When emailed customer services and Twitter no one got back to me! Still waiting 10 days later . Just saying !!

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Reviewer Name: Sadie Trigg

Review Submission Date: 2023-01-27

Review Title: Rubish customer service
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Review Description: Rubish customer service. Sent three emails. All ignored. Over charged on order. Sent email to cancel a few minutes after . Never ever replied . Have now unsubscribed

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Reviewer Name: Sarah

Review Submission Date: 2023-01-27

Review Title: Terrible customer service
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Review Description: Love Revolution products but their customer service is non existant. If your order all goes fine you'll be happy, if u need to speak to someone it's like screaming into the void.

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Reviewer Name: van Ginkel

Review Submission Date: 2023-01-27

Review Title: Absolutely awful
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Review Description: Absolutely awful, they cancelled half my order very last minute and it was delayed more than a week. It said it was out for delivery today so I stayed home but nobody came, instead they just said I wasn’t home. It’s a german tracking site with no way to reach them, I don’t know where my package is and the custom service does not respond!!! I would not order here again!

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Reviewer Name: Catherine

Review Submission Date: 2023-01-26

Review Title: The products are very disappointing
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Review Description: The products are very disappointing. The Miracle Cream I had high hopes for as so much hype. I just couldn’t get past the smell. It’s horrible. Really musty and like old pencil sharpenings. It brought me out in a rash when I tried putting some on. Then the lip gloss was sticky and claggy and the liquid eye shadow made my right eye sore. So disappointing as heard such great things but I just feel I’ve wasted my money. Won’t be buying anything again or recommending.