Revv User Reviews

Introduction

Revv.co.in is a self-drive car rental, car subscription, and car sharing platform that empowers users to explore the country's scenic routes and far-off destinations. With a focus on experience, convenience, and affordability, Revv offers optimal solutions to commuting needs while ensuring the highest standards of safety and customer satisfaction.

Pros and Cons

Pros:

• Wide selection of vehicles
• Flexible rental options
• No hidden costs
• 24/7 on-road support
• Easy booking and cancellation process
• Reasonable pricing

Cons:

• Limited availability in certain locations
• Additional charges for extra kilometers and fuel

User Experience

Revv's website and mobile app provide a seamless user experience with an intuitive interface, easy navigation, and detailed information about the vehicles and rental policies. The booking process is quick, and users can choose their preferred pick-up location, date, and time. The platform also offers contactless options for vehicle pick-up and drop-off, ensuring maximum safety in the pandemic era.

Pricing and Value for Money

Revv's pricing depends on the type of vehicle, duration, and distance traveled. The cost includes fuel, insurance, and taxes, and there are no hidden fees. However, the platform does charge extra for additional kilometers and fuel consumption beyond the allotted limit. Overall, Revv offers competitive prices and excellent value for money, making it an attractive option for both short and long-term rentals.

Alternatives

Revv's primary competitors in the car rental industry include Zoomcar, Drivezy, and Myles. However, Revv's focus on quality, service, and affordability sets it apart from its competitors.

Customer Service

Revv offers 24/7 on-road support through its customer care helpline and mobile app. In case of emergencies, users can contact the platform's assistance team for immediate help. The feedback and complaint mechanisms are also in place, ensuring that users' concerns are addressed promptly.

Product Quality and Selection

Revv offers a wide range of vehicles, including hatchbacks, sedans, SUVs, and luxury cars, from leading brands such as Honda, Hyundai, Maruti, and Toyota. The vehicles are well-maintained, clean, and serviced regularly, ensuring a safe and comfortable driving experience for users.

Website Usability

Revv's website is user-friendly with an easy-to-use interface, clear information about the services, and a straightforward booking process. The platform also offers a mobile app for on-the-go bookings, making the process even more convenient.

Returns and Exchanges

Revv allows users to cancel or modify their bookings without any cancellation charges up to a specified period before the pickup time. However, cancellations made later than the specified period are subject to cancellation fees. Users can also reschedule their bookings if needed, subject to vehicle availability.

Promotions and Discounts

Revv offers various discounts and promotional offers to its users, including first-time user discounts, weekend specials, referral discounts, and seasonal deals. Users can also avail themselves of special discounts by subscribing to Revv's loyalty program.

Reputation

Revv enjoys a positive reputation in the industry and among its users, thanks to its quality service, affordable pricing, and exceptional customer support. The platform has won several awards, including the Economic Times Award for Innovation in Mobility.

Payment Options

Revv accepts various payment options, including credit/debit cards, net banking, and UPI. The platform also allows users to pay through mobile wallets such as Paytm and Mobikwik.

Loyalty Programs

Revv offers a loyalty program in which users can earn points for every rental or subscription they undertake. The points can be redeemed for discounts on future rentals, upgrades, and other benefits.

Customer Reviews

Revv has received many positive reviews from its users, praising its quality service, affordable pricing, and friendly customer support. The platform's rating on popular review websites such as TrustPilot and Google Reviews is also high.

Community Involvement

Revv is actively involved in various social initiatives, including providing food and medical aid to communities affected by the COVID-19 pandemic. The platform also supports various environmental causes, such as planting trees and promoting sustainable mobility.

Shipping and Costs

Revv offers free delivery and pick-up services within a specified distance from the rental location. However, users may incur additional charges for deliveries beyond the specified radius. Users can also opt for a contactless pickup and drop-off option to ensure maximum safety during the pandemic. Overall, Revv.co.in is an excellent self-drive car rental platform that offers a wide range of vehicles, flexible rental options, reasonable pricing, and exceptional customer service. The platform's focus on quality, affordability, and convenience make it a highly recommendable option for those looking for safe and comfortable travel experiences.