Rewardmobile Reviews

Voted Good (5/5)

95 Votes

20 Reviews

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In the Cell Phone Store category

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15% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
85% users rated Excellent
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D Dan Briggs
22 days ago

Great mobile provider

My review for rewardmobile.co.uk Great mobile provider - cheapest around. iPhone 15 for £29pm can’t go wrong
L Leaanne Fletcher
29 days ago

Unmatched Convenience and Affordability at Its Best

It's rare to come across a service that truly revolutionizes the way you shop online. As a loyal customer of rewardmobile.co.uk, I can confidently say that the convenience they offer is unparalleled. Not only are their prices significantly lower than purchasing directly from the website, but their user interface is incredibly intuitive, making the entire shopping experience a breeze. What truly sets them apart is their lightning-fast service. Every order I've placed has been processed with remarkable speed, ensuring that I receive my products in no time. It's this level of efficiency that keeps me coming back time and time again. If you're looking for a hassle-free shopping experience that won't break the bank, look no further than rewardmobile.co.uk. Trust me, you won't be disappointed!
M MRS G WEAVING
30 days ago

Very efficient and friendly.

My review for rewardmobile.co.uk Very efficient and friendly.
A Apol
33 days ago

I had my iPhone 15 just 2 days ago

My review for rewardmobile.co.uk I had my iPhone 15 just 2 days ago, I wasn't expecting it that they will grant my application because I'm not a natural born UK citizen, it takes 2 weeks to deliver my unit,I was about to cancel my order but they emailed me that my order is shipped to be deliver the next day, and it's a good experience that there are still some companies who trust someone to purchase a unit and data connection contract in an affordable price for 2,(a unit plus Internet data) and i am so thankful for this opportunity, hope we could get along for 3 yrs during contract and thank you, I'll be forever grateful..
M Marissa
57 days ago

Absolutely worth it

My review for rewardmobile.co.uk Came to RewardMobile as part of Health Service Discounts. Got the iPhone 15 for £30 per month (36mo Contract)! Arrived quickly, works great, brand new phone. Registered with EE and confirmed with the company itself with no issues. I have nothing bad to say!
S Ste
65 days ago

Disappointed!!

My review for rewardmobile.co.uk Disappointed!! Took a 12 month contract with reward mobile and either the provider (3) or Reward mobile put me on a 24month contract. I’ve been trying to resolve this issue with Reward mobile for almost 6 months now, and all they keep doing is just blaming each other and sending pointless emails to one another about who’s to blame . I’m extremely fed up now because (3’s) signal is shockingly bad for me . And I need this sorting out asap because I want to change providers. I have my contract to hand which states 12 months, i will be researching my own legal action. I don’t normally write reviews unless I’ve received bad customer services from both parties. From experience, Myself and my family will not be using Reward mobile anymore, because of something so simple and they’ve caused me unnecessary stress.
C customer
74 days ago

Brilliant website with the best prices…

My review for rewardmobile.co.uk Brilliant website with the best prices going! Would definitely recommend this! I am shocked with the low prices for the contract phones!
A Ann-Marie Phillips
93 days ago

Unforgettable Experience: How Chantelle Made My Upgrade Seamless!

From the moment I reached out to rewardmobile.co.uk, I was blown away by the exceptional customer service, especially by the amazing Chantelle. Her assistance made all the difference during my upgrade process, ensuring that everything went smoothly and effortlessly. Chantelle's dedication and willingness to go above and beyond for customers truly set her apart. Her friendly demeanor and pleasant attitude made me feel valued and appreciated every step of the way. It was clear that nothing was too much trouble for her, and she handled my queries with grace and efficiency. Thanks to Chantelle, what could have been a stressful experience turned into a delightful interaction. Her professionalism and commitment to customer satisfaction left a lasting impression on me, and I can't thank her enough for making my upgrade process feel like a dream. If you're looking for a seamless and personalized customer service experience, I highly recommend reaching out to Chantelle at rewardmobile.co.uk. Your journey with them will be nothing short of extraordinary, just like mine. Thank you once again, Chantelle, for your outstanding support!
C customer
99 days ago

Fabulous service

My review for rewardmobile.co.uk Fabulous service. Efficient and helpful. No extensive waiting times or annoying numbers to press to speak to a real human that was polite and kind. I received a fantastic deal too. Highly recommend.
S Sue E
103 days ago

Highly recommend!

My review for rewardmobile.co.uk I couldn’t believe me finding a new phone and fantastic contract at such an amazing price! No where can get near it. I was amazed when my phone handset actually turned up as arranged and all was good. Reward mobile even did the transfer of my existing number, cancelling my old contact and setting up the new direct debit without me lifting a finger. The online chat is to a ‘human’ and not an automated service. My questions were answered quickly and in a friendly manner. I very highly recommend this company if you want quick, reliable and cheap service!
C customer
105 days ago

Unmatched Customer Care and Speedy Service at Rewards Mobile Left Me Impressed

From the moment I placed my order with Rewards Mobile, the seamless process and exceptional service stood out. What truly set them apart was their dedication to customer satisfaction - not only did they confirm my delivery promptly, but they followed up with a personal phone call to ensure everything met my expectations. It's rare to find a company that goes the extra mile to prioritize customer happiness. The level of care and attention I received from Rewards Mobile was unparalleled. Their efficiency and commitment to their clients are qualities that I will undoubtedly recommend to my loved ones. If you're looking for a reliable mobile service provider that values your time and satisfaction, Rewards Mobile is the way to go. My experience with them not only met but exceeded my expectations, and I am confident that they will impress anyone in need of top-notch service.
S Sarah Annan
124 days ago

Everyone at reward mobile was amazing

My review for rewardmobile.co.uk Everyone at reward mobile was amazing! Quick, friendly service and my devices were delivered super fast. Thank you especially to. Chantelle, Ella and Wendy. Highly recommended.
P Piers
129 days ago

Waste of time

My review for rewardmobile.co.uk Waste of time, attempted to buy a new EE Sim Only contract but it kept rejecting bank / card details and wants me to fill out everything again from step 1, after filling everything perfectly! I've tested this with two separate banks and checked info thoroughly so there's something wrong with the website, or at least with the contract I'm attempting to order. That's an hour of my life I'll never get back."Payment error. There was a problem when verifying your card, please check your details and try again. Your card has not been charged."
S S R
130 days ago

Outstanding customer services

My review for rewardmobile.co.uk Outstanding customer services. Dealt with queries promptly. iPhone 15 was delayed due to stock shortage kept me upto date with information regularly. They have the best phone deals and very reliable.
J James Jones
130 days ago

Exceeding Expectations – Unparalleled Value and Unmatched Offers!

Let me start by saying Reward Mobile has truly blown my mind with the deal I secured. Having signed up with them, I bagged a jaw-dropping EE contract boasting a whopping 100GB data for a fraction under £15 per month - and yes, you read that right! What truly sets this offer apart is the unrestricted speeds it delivers. Often, similar deals at this price point come with speed limitations, but not this one! The sign-up process with Reward Mobile was an absolute breeze, and the cherry on top was seamlessly transferring my existing number over to EE without a hitch. What astounded me even more was the realization that going directly to EE would never have landed me such a steal of a deal. Reward Mobile truly stands by its commitment to providing unbeatable value that cannot be matched elsewhere. If you're in the market for a stellar mobile contract that doesn't burn a hole in your pocket while offering top-notch service, then look no further than Reward Mobile. Trust me, you won't regret it!

Introduction

Reward Mobile is a leading online retailer in the United Kingdom that specializes in providing a wide range of mobile phones and related accessories. With a focus on customer satisfaction and competitive pricing, Reward Mobile has established itself as a reputable and reliable choice for consumers looking to purchase mobile devices and accessories.

Pros and Cons

  • Pros:
    1. Wide selection of mobile phones from top brands
    2. Competitive pricing and regular promotions
    3. Simple and user-friendly website
    4. Reliable customer service
    5. Convenient payment options
  • Cons:
    1. Limited product range for accessories
    2. Lack of detailed product descriptions
    3. Occasional delays in shipping

User Experience

Reward Mobile offers a seamless and intuitive user experience on their website. The site is well-structured, allowing users to easily navigate through different sections and find their desired products. The search functionality is efficient, enabling users to quickly locate specific mobile phones or accessories.

Pricing and Value for Money

Reward Mobile offers competitive pricing for their products. Their prices are often lower than those found in brick-and-mortar stores, making them an attractive option for budget-conscious consumers. Furthermore, the company frequently runs promotional campaigns, providing additional discounts and offers that enhance the value for money.

Customer Service

Reward Mobile strives to provide excellent customer service. Their friendly and knowledgeable support team is readily available to assist customers with any queries or concerns. Whether it's through live chat, email, or phone, customers can expect prompt and helpful responses. Additionally, the company maintains a comprehensive FAQ section on their website, addressing common questions and providing self-help resources.

Product Quality and Selection

Reward Mobile is associated with reputable brands, ensuring the high quality of their products. They offer a diverse selection of mobile phones, including the latest models from popular manufacturers. However, the range for accessories is somewhat limited, which might be a drawback for customers looking for a wide variety of options.

Website Usability

Reward Mobile's website is designed with simplicity and ease of use in mind. The layout is clean, and browsing through different categories is straightforward. The product pages provide essential information such as specifications, but there is room for improvement in terms of more detailed descriptions and customer reviews to aid in decision-making.

Returns and Exchanges

Reward Mobile has a clear returns and exchanges policy. Customers have a specified period within which they can request returns or exchanges for eligible products. The company adheres to legal requirements and provides detailed instructions for initiating returns or exchanges, ensuring a smooth and hassle-free process.

Promotions and Discounts

Reward Mobile frequently offers promotions and discounts on their products. They have special deals during seasonal sales and occasionally introduce exclusive discounts on selected items. Customers can take advantage of these promotions to further enhance their savings and get the best value for their money.

Reputation

Reward Mobile has established a positive reputation within the industry and among its customers. The company has been operating for several years, gaining trust through its commitment to customer satisfaction, reasonable pricing, and reliable service. They have received many favorable reviews and testimonials from satisfied customers, further solidifying their reputation.

Payment Options

Reward Mobile provides customers with convenient and secure payment options. Popular methods, such as credit cards and PayPal, are accepted. The checkout process is encrypted to ensure the privacy and safety of customers' personal and financial information.

Loyalty Programs

Reward Mobile offers a loyalty program to reward repeat customers. Registered users can accumulate points with each purchase, which can then be redeemed for discounts on future orders. This incentivizes customer loyalty and provides additional value to those who regularly shop at Reward Mobile.

Customer Reviews

Customer reviews play a vital role in helping potential buyers make informed decisions. Reward Mobile allows customers to leave reviews for products they have purchased. However, the number of reviews available for some products is relatively low, which may limit the overall usefulness of this feature.

Community Involvement

Reward Mobile actively participates in community initiatives and charitable causes. They contribute to various organizations and engage in social responsibility programs, aiming to make a positive impact on society. This focus on community involvement demonstrates their commitment to being more than just a business.

Shipping and Costs

Reward Mobile ships orders to customers in the United Kingdom. The company strives to dispatch orders promptly, but occasional delays may occur. Shipping costs vary depending on the order value and destination. Free shipping is available on certain orders, helping customers save on additional costs.

In conclusion, Reward Mobile is a reputable online retailer offering a wide range of mobile phones and related accessories in the United Kingdom. With competitive pricing, a user-friendly website, reliable customer service, and a focus on customer satisfaction, they have established themselves as a trusted choice for consumers. The company's commitment to quality products, convenient payment options, and community involvement further contributes to their positive reputation. While there are minor drawbacks, such as limited accessory selection and occasional shipping delays, Reward Mobile's overall service and value for money make them a strong contender in the mobile retail market.