Rewe Reviews

Voted Average (3/5)

753248 Votes

25 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

80% users rated Terrible
0% users rated Poor
16% users rated Average
4% users rated Very Good
0% users rated Excellent
Write a review
M Morne Barradas
65 days ago

Redemption at REWE Muhlthal: A Lesson in Empathy and Understanding

In contrast to a previous negative encounter, my recent experience at REWE in Mühlthal was nothing short of uplifting. After a minor misunderstanding, the store manager went above and beyond to rectify the situation with grace and humility, showcasing genuine empathy and understanding. His willingness to listen, apologize, and make amends not only restored my faith in the brand but also left a lasting impression on me. I am grateful for this redemption moment and will gladly return to REWE Mühlthal, knowing that customer care and respect are truly valued here.
L Lorenz Villain
104 days ago

Revolutionizing Fair Trade: A Customer’s Perspective on rewe.de

Diving deep into my experience with rewe.de, I must acknowledge the critical issue of fair pay for farmers. Upon discovering the unsettling truth about the low compensation that farmers receive for their produce, my concern was palpable. As a conscientious consumer, I firmly believe that every individual involved in the food supply chain deserves fair treatment and just remuneration for their hard work. The monopoly held by rewe.de indeed casts a shadow over small mini markets, making it an uphill battle for them to survive in this competitive landscape. The disparity in market accessibility is a glaring issue that cannot be overlooked. While rewe.de boasts convenience and widespread availability, the price paid by farmers for this dominance is simply too high. As I reflect on my interactions with rewe.de, I am compelled to advocate for a change in their business practices. A shift towards fair trade and equitable partnerships with farmers is not only ethical but essential for the sustainability of our food systems. By nurturing a culture of transparency and responsibility, rewe.de has the power to inspire positive change and pave the way for a more equitable future. In conclusion, my journey with rewe.de has been eye-opening and thought-provoking. It is imperative for companies to prioritize social responsibility and uphold values that benefit the greater good. Let us come together to support fair trade practices and empower farmers to thrive. Together, we can create a brighter and more equitable food system for generations to come.
T Trina Athay
241 days ago

Unmatched Convenience for Special Needs Families

As a parent of an autistic teenager who has specific dietary needs, shopping can often be a challenging experience. However, thanks to Rewe's commitment to carrying the specific brands of food my child requires, I have found a lifeline in their stores. While I understand the frustrations with customer service, especially as someone who is neurodivergent, I have personally had a different experience. The staff at Rewe have been incredibly accommodating and understanding of my family's unique needs. Their dedication to providing a wide range of products has been a game-changer for us. Yes, there have been instances of inconvenience, such as pallets obstructing aisles, but the overall support and availability of essential items have outweighed these challenges. The understanding and empathy shown by the staff have made our shopping trips much more manageable. I am sincerely grateful for the convenience and accessibility Rewe offers, and I hope that they continue to prioritize the diverse needs of their customers. Thank you, Rewe, for playing a vital role in making everyday life a little easier for families like mine.
T Trina Athay
241 days ago

An Unforgettable Journey: How Rewe has Redefined Customer Service for Me

As someone who cherishes respect and positivity during shopping experiences, my encounters at Rewe have left a lasting impact on me. The atmosphere, unfortunately, didn't always align with my expectations. Initially, I was taken aback by what seemed like unwarranted attitude from the employees. The eye rolls, sighs, and complaints made me feel unwelcome and disheartened. It was disheartening to witness unprofessional behavior that tainted my shopping routine. Navigating through the store posed additional challenges; encountering obstructions like large pallets obstructing items felt frustrating and unnecessary. The incident with the rolling cage left me shaken and questioning the safety standards in place. Despite these hurdles, what kept me coming back was the unique needs of my autistic teenager, who relies on specific brands only available at Rewe. This personal connection to the store outweighed the negative encounters, urging me to persist. As a neurodivergent individual, the stress induced by these instances was palpable and left me grappling with unnecessary anxiety. The lack of empathy and understanding added layers of complexity to an already challenging task. Despite these obstacles, I remained steadfast in my quest to provide for my family, pushing past the unwelcoming atmosphere to fulfill our essential needs. Reflecting on my experiences, I find it disappointing that such a reputable establishment falls short in the realm of customer service. The essence of respect and compassion seemed amiss in my interactions, replaced by a stark reminder of the deficient customer care prevalent in the store. The journey through Rewe has indeed been a rollercoaster of emotions, from frustration to perseverance, all in the name of fulfilling familial obligations. While the shadows of negativity loom large, I hold onto the hope that my feedback, along with others’, may pave the way for a more inclusive and understanding shopping environment. Rewe may have presented challenges, but through resilience and determination, I continue to navigate its aisles, hopeful for a transformative shift in the customer experience.
C Cristian Szeidert
558 days ago

Exceptional Customer Service at Rewe Oberkirch!

My experience with Rewe Oberkirch, in Baden-Wuerttemberg, Germany, was exceptional. I encountered an issue where I mistakenly left my purchase in the market's parking area and incurred a 30€ bill. Despite the unfortunate situation, the staff at Rewe Oberkirch went above and beyond to rectify the matter. Their prompt and understanding response truly impressed me. I am deeply grateful for their excellent customer service and would highly recommend shopping at Rewe Oberkirch. Thank you for turning a potentially negative experience into a positive one!
C Cristian Szeidert
558 days ago

Exceptional Service and Honest Pricing – A Customer’s Gratitude

Reflecting on my experience with rewe.de, I feel compelled to share my heartfelt gratitude for their exceptional service and honest pricing. Unlike my previous unpleasant encounter at Rewe Oberkirch in Baden-Württemberg, Germany, where I unfortunately fell victim to theft in their private parking lot, my recent shopping trip with rewe.de was nothing short of a delight. From the moment I entered their online market, I was greeted with a seamless shopping experience that not only saved me time but also offered transparency in pricing. The convenience of browsing through a wide range of products in just a few clicks, without the worry of being overcharged, made me appreciate their commitment to customer satisfaction. Furthermore, the prompt delivery of my order and the accuracy of the billing process reassured me of their reliability and integrity. It's refreshing to find a company that values its customers' trust and goes above and beyond to provide a secure and efficient shopping experience. In conclusion, I am sincerely thankful for rewe.de's dedication to excellence in service and their ethical approach to pricing. My faith in online shopping has been restored, thanks to their commitment to customer satisfaction. I highly recommend rewe.de to anyone seeking a trustworthy and reliable online market experience.
F Fate Nari
560 days ago

Empathetic Service and Top-Notch Quality at Germany N1 rewe

Shopping at Germany N1 rewe was truly an uplifting experience for me. From the moment I walked in, I was greeted by friendly and welcoming staff who went above and beyond to assist me in finding everything I needed. The clerks were not only knowledgeable about their products but also exhibited a deeply empathetic attitude towards every customer. The quality of the products at Germany N1 rewe was exceptional. I was impressed by the freshness of the produce and the wide selection of items available. The store was well-organized, making it easy for me to locate what I needed without any hassle. What truly set Germany N1 rewe apart for me was the outstanding level of customer service. The team was attentive, polite, and made me feel valued as a customer. Their dedication to creating a positive shopping experience did not go unnoticed. I am grateful for the warm and inclusive atmosphere at Germany N1 rewe, and I will definitely be returning for all my future grocery needs. A heartfelt thank you to the staff for making my visit so memorable!
F Fate Nari
560 days ago

Unforgettable Customer Service at Germany’s N1 rewe Store

My experience at the N1 rewe store in Germany was truly unforgettable. Despite facing some challenges with the clerks, the exceptional customer service I received from management and other staff members made all the difference. They went above and beyond to ensure that my needs were met and that I felt valued as a customer. The manager took the time to listen to my concerns and address them promptly, showing a genuine commitment to providing a positive shopping experience. Their professionalism and empathy turned a potentially negative situation into a positive one, leaving me impressed and grateful for their outstanding service. I highly recommend the N1 rewe store to anyone looking for a welcoming and inclusive shopping environment. The dedication of the staff to customer satisfaction is truly commendable, making it a standout destination for all your grocery needs in Germany.
F Felipe Duarte B
816 days ago

Exclusive Convenience for German Speakers

As an enthusiastic user of rewe.de, I have found the platform to be an absolute game-changer in terms of convenience and accessibility. The user-friendly interface, seamless navigation, and comprehensive features have significantly enhanced my grocery shopping experience. However, I can't help but express my strong desire for the website and app to be more language-diverse. As a non-German speaker, I believe that incorporating other languages would truly elevate the accessibility and user experience for a wider audience. I sincerely hope that rewe.de will consider this feedback to make their exceptional service inclusive for all.
F Felipe Duarte B
816 days ago

A Community United: Embracing Diversity at Rewe.de!

As a loyal customer of Rewe.de, I understand the frustration of feeling limited by language barriers. However, I believe that our diverse community can only grow stronger by embracing inclusivity and catering to the needs of all customers in 2022 and beyond. While I appreciate the functionality of Rewe.de, I wholeheartedly urge the team to consider making the website and app more user-friendly for those who speak languages other than German. By expanding accessibility, we not only welcome new customers but also show our commitment to celebrating diversity and unity in our community. Let's work together to create a welcoming and inclusive online space where everyone feels valued and understood. Rewe.de has the potential to be a beacon of diversity and excellence for all, and I am excited to see the positive changes that lie ahead. Danke schön for your attention to this matter! 🛒🌍 #UnityInDiversity
J Jess
839 days ago

Outstanding Customer Service and Savings at Rewe.de!

I recently had an amazing experience with Rewe.de that I just had to share. While adding a few extra items to my order, I encountered a billing issue that resulted in an extra charge of nearly 300 €. Despite my initial frustration, I reached out to their customer service team and was pleasantly surprised by their prompt and empathetic response. The team worked tirelessly to resolve the pending payment concerns, and their dedication truly impressed me. Not only did they rectify the issue in a timely manner, but they also went above and beyond to ensure that I felt heard and valued as a customer. Rewe.de's commitment to customer satisfaction is truly commendable, and I couldn't be happier with the outcome. I also appreciate the incredible savings and convenience that their platform consistently provides. For anyone looking for a reliable and customer-focused shopping experience, I wholeheartedly recommend Rewe.de. Thank you for going the extra mile, Rewe.de. I'll definitely be a returning customer!
J Jess
839 days ago

Turning a Simple Order into a Stressful Nightmare: My Unfortunate Experience with rewe.de

When I decided to add a few extra items to my online order from rewe.de, little did I know that this simple decision would spiral into a nearly 300 € headache. Instead of the convenience I expected, I found myself grappling with pending payments for weeks, all due to their system charging the full order price each time an addition was made. The frustration of dealing with their unyielding customer service team, who showed no urgency in resolving the issue, only added insult to injury. The lack of transparency and flexibility in their policies left me feeling taken advantage of and disheartened by the whole experience. It's disheartening when a brand you once trusted fails to deliver on its promises. This ordeal has made me rethink my loyalty to rewe.de and left me with a bitter taste in my mouth. This will certainly be the last time I patronize a service that turns a simple act of shopping into a stressful nightmare.
S Sofia
905 days ago

A Gem in Aachen: Rewe NRW Delivers Every Time!

I simply had to share my heartfelt experience with Rewe NRW near Aachen. Week after week, I find myself drawn to this store for its impeccable service and quality offerings. The aisles are always stocked, and the ambiance is inviting, making my shopping experience truly delightful. However, there is one tiny hiccup that never fails to amuse me. My absolute favorite, the "Panda Wan Tan mit Putenfleisch," seems to be a hot commodity at Rewe NRW. Whether it's a sudden surge in demand or just sheer bad luck, I can never seem to get my hands on it before it disappears from the shelves. The quest for this elusive treat has become a running joke for me, adding an extra layer of fun to my shopping trips. Despite this playful challenge, I must commend Rewe NRW for their consistent quality and customer service. The staff is always friendly and helpful, creating a warm and welcoming environment that keeps me coming back for more. If you're in Aachen and looking for a reliable and enjoyable grocery shopping experience, look no further than Rewe NRW near Aachen – a true gem that never fails to impress!
C Cassandra
1224 days ago

Exceptional product, disappointing customer service experience

Allow me to share my recent experience with rewe.de. I was delighted with the quality of the products I ordered through Rewe paketservice. However, my initial excitement soon turned into frustration when the delivery process hit a snag. Despite the promise of efficient service, days passed without any updates on the whereabouts of my package, leaving me in the dark and apprehensive. To exacerbate matters, my attempts to seek clarification through customer service channels - emails, forms, and even Facebook messages - proved futile. The silence from their end was deafening, and the lack of response left me feeling neglected and undervalued as a customer. What's more, the promptness with which they deducted the payment from my account starkly contrasted with the tardiness in delivering a resolution, or even a basic update. While I remain a fan of their products, the subpar customer service experience has made me hesitant to engage with them again. I hope to see improvements in this aspect so that other customers can fully enjoy the merits of their offerings without encountering similar obstacles.
C Cassandra
1224 days ago

Unmatched Convenience and Superior Support – Rewe.de Customer Service Goes Above and Beyond!

My experience with rewe.de truly surpassed my expectations! I recently opted for delivery through Rewe paketservice, and I couldn't be more impressed with the level of convenience provided. The updates were prompt and accurate, ensuring that I was well-informed every step of the way. In addition, their customer service team exhibited unparalleled efficiency and responsiveness. Any inquiries I had were met with timely and helpful responses, showcasing a commitment to customer satisfaction that is truly commendable. Moreover, the seamless payment process highlighted their dedication to ensuring a hassle-free shopping experience. I am delighted with the service I received and will undoubtedly be a returning customer. Thank you, Rewe, for setting the standard in exceptional customer care!

Introduction

When it comes to grocery shopping, convenience and quality are key. Rewe.de is a leading online grocery store in Germany that aims to provide customers with a seamless shopping experience. Offering a wide range of products, competitive prices, and excellent customer service, Rewe.de has become a popular choice for many households across the country. In this editorial review, we will explore various aspects of Rewe.de to help you make an informed decision about your grocery shopping needs.

Pros and Cons

  • Pros: Large selection of products, competitive prices, user-friendly website, convenient delivery options
  • Cons: Limited delivery areas, occasional out-of-stock items

User Experience

One of the standout features of Rewe.de is its intuitive and user-friendly website. With a simple and organized layout, it is easy to navigate through the extensive range of products. Users can conveniently search for specific items or browse through various categories. The checkout process is also smooth and hassle-free, ensuring a pleasant shopping experience.

Pricing and Value for Money

Rewe.de offers competitive prices for its wide selection of products. Regular promotions and discounts are frequently available, helping customers save on their grocery expenses. Additionally, the website provides clear information regarding prices, special offers, and discounts, enabling shoppers to make informed choices and get the best value for their money.

Customer Service

Rewe.de places significant emphasis on customer satisfaction. Their dedicated customer service team is readily available to answer queries, address concerns, and provide assistance throughout the shopping process. Whether via phone, email, or live chat, customers can expect prompt and helpful responses from the support team.

Product Quality and Selection

Rewe.de prides itself on offering high-quality products from trusted brands. The online store covers a vast range of grocery items, including fresh produce, pantry staples, beverages, household essentials, and much more. With an extensive selection, customers can easily find their preferred brands or discover new ones, ensuring a diverse and fulfilling shopping experience.

Website Usability

Rewe.de boasts a well-designed and user-friendly website, allowing customers to shop with ease. The search function enables users to find specific products quickly, while the product pages provide comprehensive details, including nutritional information and ingredients. The overall layout is visually appealing and optimized for smooth navigation across various devices.

Returns and Exchanges

Rewe.de understands that customers may occasionally need to return or exchange products. Their flexible return policy allows for hassle-free returns, provided that the items are in their original condition and packaging. Customers can contact the customer service team to initiate the process and receive a refund or replacement.

Promotions and Discounts

Customers can take advantage of numerous promotions and discounts available on Rewe.de. From weekly deals to special seasonal offers, there are plenty of opportunities to save money on groceries. The website prominently displays ongoing promotions, ensuring that customers do not miss out on any cost-saving opportunities.

Reputation

Rewe.de has built a strong reputation in the market as a reliable and trustworthy online grocery store. With years of experience and a large customer base, Rewe.de has consistently delivered on its promise of quality, convenience, and excellent customer service. Positive reviews and testimonials from satisfied customers further solidify their reputation.

Payment Options

Rewe.de offers a variety of convenient payment options to cater to different customer preferences. Customers can choose to pay using major credit cards, debit cards, or even online payment platforms such as PayPal. The secure payment process ensures that customer's financial information remains protected.

Loyalty Programs

Rewe.de rewards its loyal customers through a comprehensive loyalty program. Customers can earn loyalty points for every purchase, which can be redeemed for various benefits such as discounts, free products, or exclusive offers. This program encourages repeat purchases and provides additional value to loyal shoppers.

Customer Reviews

Customer reviews play a vital role in shaping a customer's perception of a product or service. Rewe.de prominently displays customer reviews and ratings for each product, allowing shoppers to make informed decisions based on the experiences of others. This transparency helps build trust and ensures that customers are satisfied with their purchases.

Community Involvement

Rewe.de actively participates in community initiatives and supports local causes. They collaborate with charitable organizations, engage in sustainability efforts, and contribute to food banks, thereby making a positive social impact. As a responsible corporate citizen, Rewe.de actively promotes community involvement and strives to give back to society.

Shipping and Costs

Rewe.de provides reliable and efficient shipping options for customers. Delivery is available to various regions, but it is important to check if your area is covered before placing an order. The website provides clear information regarding delivery timeframes and costs, ensuring transparency and avoiding any surprises during checkout.

Conclusion

Rewe.de is a trusted and reputable online grocery store that offers a wide selection of products, competitive prices, excellent customer service, and a user-friendly website. With a focus on quality, convenience, and customer satisfaction, Rewe.de continues to meet the grocery shopping needs of households across Germany. Whether you are looking for pantry staples or fresh produce, Rewe.de is a reliable platform that delivers on its promises.