Users Voice for Rihoas

33% users rated Terrible
0% users rated Poor
4% users rated Average
12% users rated Very Good
51% users rated Excellent
Pie Chart Review Representation for Rihoas
Rihoas Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 26 May 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 4.1 4.7 1.9 1 2.6 4.4
Nov 2022 3.6 4.2 5 1 4 2.7
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.3 1 1 2.6 4.6
Mar 2023 1.9 5 1 5 5 5
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Detailed Rihoas Review by

Introduction

Rihoas.com is a popular online retailer selling a wide range of products, including clothing, beauty products, accessories, and homeware. The company aims to provide affordable and stylish products to their customers worldwide.

Pros and Cons

Pros: Affordable pricing, extensive selection of products, free shipping on orders over $50, and a user-friendly website. Cons: No physical stores, limited product information, and some shipping restrictions.

User Experience

Rihoas.com offers a great user experience with a well-designed website that is easy to navigate. The website features a search bar, filter options, and detailed product descriptions. The site loads quickly and is optimized for mobile devices.

Pricing and Value for Money

Rihoas.com offers competitive pricing for their products, and customers can enjoy even more value for their money with the company's regular promotions and discounts. The company also offers free shipping on orders over $50, which is a great saving for customers.

Alternatives

There are many other online retailers that offer similar products to Rihoas.com, including Amazon, ASOS, and Zara.

Customer Service

Rihoas.com provides excellent customer service, and customers can contact the company via email or online chat. However, there is no phone support available, which may be an issue for some customers.

Product Quality and Selection

Rihoas.com offers a wide range of products, and the quality of their products is generally good. However, some customers have reported issues with sizing and quality control.

Website Usability

The website is easy to use and navigate, with a simple and modern design. The site is optimized for mobile devices, which makes it convenient to shop on the go.

Returns and Exchanges

Rihoas.com offers a 30-day return policy for eligible items. Customers must return the products in their original condition and packaging, and the company will provide a full refund or exchange.

Promotions and Discounts

Rihoas.com offers regular promotions and discounts, including a sign-up discount for new customers. Customers can also join the company's loyalty program to earn rewards and discounts.

Reputation

Rihoas.com has a good reputation for providing affordable and stylish products. However, there have been some complaints about the company's customer service and product quality.

Payment Options

Rihoas.com accepts a range of payment options, including credit and debit cards, PayPal, and Apple Pay.

Loyalty Programs

Rihoas.com offers a loyalty program where customers can earn points for their purchases and redeem them for rewards and discounts.

Customer Reviews

Customer reviews on Rihoas.com are generally positive, with customers praising the company's affordable pricing and stylish products. However, there are some negative reviews regarding product quality and sizing.

Community Involvement

Rihoas.com does not have a significant community involvement program.

Shipping

Rihoas.com ships worldwide, but there may be restrictions and additional charges for some countries. Customers can expect their orders to be delivered within 7-21 business days.

Costs

Rihoas.com offers affordable products, with most items priced between $10 and $50. The company also offers free shipping on orders over $50.

Rihoas Recent User Reviews

User Rating

5 stars

41

4 stars

20

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Reviewer Name: Aleksandra Gusavac

Review Submission Date: 2023-01-19

Review Title: This is a SCAM company!
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Review Description: This is a SCAM company! I tried to return the item, they provided undeliverable address for a return, which is why they asked me to provide them with a tracking number and send them an email to confirm it was delivered. They knew it wouldn't get delivered. I have never ever had a legitimate company asking me to give them the tracking number. SCAM, DO NOT USE!

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Reviewer Name: Km-

Review Submission Date: 2023-01-11

Review Title: Reliable
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Review Description: I've ordered from Rigoas several times and I've received all my items in a timely manner and the items were of decent quality. I have not had to do a return though.

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Reviewer Name: Suzanne Smith

Review Submission Date: 2023-01-08

Review Title: Clothing is nothing like the pictures
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Review Description: Clothing is nothing like the pictures. They would rather partially refund then have to return an item. Makes me think this a scam China company. Especially since it took over two weeks to arrive.

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Reviewer Name: Mary-Eleanor

Review Submission Date: 2023-01-06

Review Title: rihoas.com are so unbelievably awful
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Review Description: rihoas.com are so unbelievably awful, the worst company ever. The customer service is shocking and months later I have still not been refunded. It's a joke they just like taking people's money. I am going to contact the press. Please please never buy from these people. They don't even have a telephone number to phone which is ridiculous. I was encouraged to keep my stuff, I had to keep repeatedly saying that I wished to return stuff. It's my right to do so. They owe me 124.90 plus shipping. I'd give minus stars but that isn't an option.

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Reviewer Name: aida

Review Submission Date: 2023-01-03

Review Title: Totally avoid this company
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Review Description: Totally avoid this company. I wish I would have read all these comments before shopping there. Extremely poor quality and sizing, and nothing to do with the pictures they have on their web. There are tons of great companies, don’t trust this one.

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Reviewer Name: Dine

Review Submission Date: 2022-12-29

Review Title: AWFUL BRAND
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Review Description: AWFUL! SOMETHING TO AVOID! The product was not as aspected, poor quality! The refund process is horrible! To return label, you have to pay the return with your own money and take the entire ownership of return on you! Moreover, they would expect you to do their job, no refund on time, although the item was sent and evidence provided!Had to contact my bank to get my monies back!WOULD NEVER RECOMMEND THIS TO ANYONE! SCAMMERS!

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Reviewer Name: Erik Mccullough

Review Submission Date: 2022-12-25

Review Title: Patient Customer Service
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Review Description: I was uncertain of my size and asked for help through emailing their customer service before ordering. Luckily, they made a quick reply and I got a relatively correct size guide. Thanks!

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Reviewer Name: kerry langworthy

Review Submission Date: 2022-12-25

Review Title: AWFUL- They fail to neglect they do not…
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Review Description: AWFUL- They neglect to mention they do not accept refunds- give you the run around and come up with any excuse. Most items looked nothing like the pictures on their website. Also the material is poor and badly made.

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Reviewer Name: Mason Roberts

Review Submission Date: 2022-12-23

Review Title: Good Quality
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Review Description: Honestly, this is my first time ordering from rihoas, but its product quality is beyond my expectation and I would definitely order again!

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Reviewer Name: Jessica Damadeo

Review Submission Date: 2022-12-19

Review Title: Rihoas
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Review Description: Avoid this company. Shipping takes forever. Overpriced for quality, and the sizing is all over the place. I have 4 garments all the same size, that are all wildly different.Customer service is poor. Attempting to return is difficult. They are very slow to respond, and will not provide an official return label. I asked them to provide and deduct cost from return, they refused. They do offer you a percentage of your money back to just keep the items. They seem like a scam, not worth dealing with