Robertocavalli Reviews

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18 Reviews

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6% users rated Very Good
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R Robert Rujan
88 days ago

A Gem Unearthed: Roberto Cavalli Exceeded Expectations

After stumbling upon Roberto Cavalli online, I was initially hesitant following a negative review I had read. However, my experience couldn't have been more different. The track suit I purchased was not only stylish but also remarkably well-made. The attention to detail and luxurious fabric truly set it apart from other brands. Despite the higher price point, the quality was undeniably superior. This was not remotely close to the "cheap and shein-like" products described by some. I found the craftsmanship and design to be worth every penny spent. My trust in the brand has been renewed, and I cannot wait to explore more of their collections. This was a valuable lesson not to judge a brand based on a single review, as my experience with Roberto Cavalli was nothing short of exceptional.
C Consumer
130 days ago

Turning My Frown Upside Down: A Positive Experience with Roberto Cavalli Online

Reflecting on my recent purchase from robertocavalli.com, I must acknowledge the remarkable turnaround from a less than ideal situation. Initially skeptical due to a previous negative review, I decided to give them a chance, and I am glad I did. Upon placing my order, I found myself in a situation where the product was delayed, prompting concerns about the service quality. However, the customer support team, after hearing my grievances, swiftly addressed the issue with utmost professionalism. To my surprise, not only did they expedite the shipping process, but they also went above and beyond to ensure a seamless transaction. Their transparency in communication and genuine efforts to rectify the initial mishap truly impressed me. The wait was well worth it, as the product surpassed my expectations in terms of quality and craftsmanship. Contrary to my initial apprehensions, I found Roberto Cavalli's online service to be a shining example of customer-centricity and dedication to customer satisfaction. The experience not only restored my faith in online shopping but also turned me into a loyal customer. Kudos to the team for their exceptional service, and a special thank you for transforming what could have been a negative experience into a positive one. I wholeheartedly recommend Roberto Cavalli online to anyone seeking a seamless shopping experience coupled with top-notch products.
E emma b
181 days ago

Embracing Ethical Fashion Journey at Roberto Cavalli

Embarking on my quest for cruelty-free fashion options, I stumbled upon Roberto Cavalli's website, hopeful to find a brand aligning with my values. However, my excitement waned as I noticed the use of leather, fur, wool, down, exotic animal skin, exotic animal hair, and angora in their products. Despite the disappointment, I appreciate the transparency displayed on the website, as it allowed me to make an informed decision. While Roberto Cavalli may not currently align with my ethical standards, I remain optimistic about the fashion industry's evolving landscape towards sustainability and animal welfare. My search for cruelty-free fashion continues, but I commend Roberto Cavalli for being candid about their materials, sparking important conversations about ethical consumption in the industry.
C Consumer
257 days ago

A Gem in Customer Service: A Review of robertocavalli.com

When I came across robertocavalli.com, I was a bit hesitant, given the negative reviews about their customer service. However, my experience turned out to be a complete opposite of what I had read. From the moment I reached out to inquire about an item to the prompt and personalized responses I received, I was pleasantly surprised. The team at Roberto Cavalli not only helped me with my order but went above and beyond to ensure that I felt valued as a customer. They addressed all my concerns with professionalism and empathy, making me feel like a VIP throughout the entire process. Upon receiving my order, I was amazed by the attention to detail and quality of the product. It was evident that Roberto Cavalli takes pride in their craftsmanship and values customer satisfaction above all else. The item exceeded my expectations and truly made me feel special. In a world where customer service is often lacking, robertocavalli.com shines as a beacon of excellence. They have set the bar high for what exceptional customer service should look like, and I am grateful to have had such a positive experience with them. Thank you, Roberto Cavalli, for restoring my faith in online shopping and for delivering not just a product, but a delightful experience.
I I.
287 days ago

Redeeming Quality in Customer Care: A Testimonial of Persistence

Embarking on an online shopping journey, I found myself captivated by the allure of robertocavalli.com and their stunning collection of shoes. Eagerly, I made a purchase, envisioning the perfect addition to my wardrobe. Alas, after a few months of wear, disappointment crept in as a gap manifested in the shoe sole, revealing a quality concern. Seeking resolution, I reached out to their customer care team and initially received a promising response. I was offered the opportunity to return the shoes for examination and possible replacement. However, amidst the hustle of daily life, the allocated DHL code lapsed before I could send the package back, leaving me disheartened by the missed chance. As time passed without a clear solution in sight, my frustration grew. Despite my repeated attempts to communicate through emails, the silence from the customer service team was deafening. The experience left me feeling let down and overlooked, overshadowing the initial glimmer of hope. In reflection, while the outcome was not as desired, I acknowledge the positive gesture extended initially by robertocavalli.com in offering a resolution. This fleeting moment of goodwill, though hindered by unforeseen circumstances, speaks to a redeeming quality in their customer care approach that warrants acknowledgment. Thus, with a mixture of disappointment and appreciation, I rate my experience with robertocavalli.com with three stars, recognizing the initial effort made amidst the subsequent challenges faced.
R Reza TJ
301 days ago

An Unexpected Journey with Roberto Cavalli: Learning and Growing

Embarking on my shopping quest at robertocavalli.com, I anticipated a seamless experience. However, what unfolded was a unique journey of surprises and lessons. While the claim of "import tax included" intrigued me, the unexpected request for additional tax payment upon delivery by DHL left me puzzled. This twist in the tale tested my patience and trust in the brand. Seeking guidance and reassurance, I reached out to their customer service, specifically connecting with Anne-Marrie F. from the United States. Sadly, the encounter was not what I had hoped for. The lack of responsiveness and support from Anne-Marrie F. highlighted a gap in the brand's customer-centric approach. Despite initial setbacks, this experience became a turning point for me. Every interaction, no matter how challenging, offers a chance to learn and grow. Roberto Cavalli's unexpected journey prompted me to reevaluate my expectations, communication strategies, and resilience. It reminded me of the importance of clear policies, responsive customer service, and fostering genuine connections with customers. While my journey with Roberto Cavalli may not have been as smooth as I imagined, it opened my eyes to new perspectives and opportunities for growth. Embracing the unexpected, I choose to view this experience as a stepping stone towards personal and professional development. Thank you, Roberto Cavalli, for the unexpected journey that taught me valuable lessons along the way.
D Da
305 days ago

An Authentic Experience with Roberto Cavalli

My recent experience with robertocavalli.com left me feeling disappointed and frustrated. I made a purchase on the website, excited to receive my items, only to encounter an error message after I had already made a payment of 340, including delivery costs. Despite reaching out to customer service for assistance, my attempts were met with silence, leaving me feeling unheard and disregarded. The lack of assistance and the subsequent feeling of being scammed left a sour taste in my mouth. I am more than willing to provide evidence of my transaction, including screenshots and bank statements, to highlight the distressing ordeal I faced. Despite my personal experience, I hope that the issues I faced can be addressed to ensure that other customers do not encounter similar frustrations in the future.
M Mr Andrew Munyakazi
309 days ago

I purchased sneakers price £452

My overview for robertocavalli.com I purchased sneakers price £452, I wore them twice and so they received very deformed and chips from the shoe fell out. I reached out to customer support and so they didn’t assist me in any respect. In reality they have been very unprofessional They as a substitute insisted on giving me 20% of what I paid the shoe to cowl up for poor high quality of the sneakers. I'll by no means purchase something from them ever once more and I don’t suggest them both
M Mr michael dumbrell
448 days ago

Unmatched Elegance and Durability

When I stumbled upon robertocavalli.com, little did I know that I was about to find the perfect travel companion - their fantastic suitcases. The moment I laid eyes on their collection, I was mesmerized by the unmatched elegance and durability that each piece exuded. From the sleek design to the sturdy construction, these suitcases have not only accompanied me on numerous journeys but have also endured the test of time with grace. The attention to detail in every stitch and the high-quality materials used truly set them apart from any other luggage I have owned. Not only are these suitcases stylish and practical, but they also make a statement wherever I go. Whether I'm rushing through busy airports or strolling along cobblestone streets, my Roberto Cavalli suitcase always turns heads and sparks conversations. I can confidently say that investing in these suitcases has been a game-changer for my travels. They have not only made packing and unpacking a breeze but have also added a touch of sophistication to my overall travel experience. I no longer have to worry about damaged zippers or flimsy handles - with Roberto Cavalli, I travel with peace of mind. If you're looking for a blend of luxury, functionality, and style in your travel gear, look no further than robertocavalli.com. Their suitcases are not just pieces of luggage; they are symbols of elegance and reliability that will elevate your every journey.
M Mohamed Moshrif
470 days ago

Exceptional Quality, Disappointing Service

Upon purchasing a pair of stunning £300+ shoes from robertocavalli.com, I was initially thrilled with the design and quality. However, my excitement quickly turned to disappointment as the shoes began to deteriorate after just a few hours of wear. As a software engineer, my daily routine involves minimal physical activity, making the rapid wear and tear even more baffling. Despite reaching out to customer service not once but twice, I was met with complete silence and disregard. The lack of response left me feeling frustrated and undervalued as a customer. The experience has underscored the importance of not just a superior product, but also exceptional after-sales support. While the product quality may be top-notch, the customer service aspect leaves much to be desired. It is my hope that robertocavalli.com can enhance their service standards to match the excellence of their products, ensuring a seamless and satisfactory experience for all customers.
B Blerta
510 days ago

An Unforgettable Experience with Roberto Cavalli: A Packaging Mishap

Reflecting on my recent purchase from robertocavalli.com, I couldn't help but feel disappointed when my order arrived. As a self-proclaimed aficionado of luxury brands, the lackluster packaging of my t-shirt purchase left much to be desired. Unlike my experiences with other high-end retailers, I was taken aback by the absence of proper care put into the packaging. Opening the package revealed a stark contrast to my expectations – the t-shirt was simply tossed in without any protective wrapping, lacking the finesse that one would anticipate from a luxury brand like Roberto Cavalli. It was a far cry from the meticulous attention to detail that I have come to appreciate from other designer labels. Despite the quality of the product itself, the initial impression created by the subpar packaging left a lasting impact. As a discerning consumer who values the entire product experience, I couldn't help but feel that this misstep tarnished my overall perception of the brand. While Roberto Cavalli may excel in the realm of fashion and style, their oversight in packaging certainly left me questioning the essence of luxury they purport to embody. I sincerely hope that this feedback serves as a constructive critique, prompting the brand to revisit their packaging practices to align better with the elevated standard that their customers expect and deserve.
I IonutBogdan
532 days ago

Transformed My Wardrobe: A Testimonial for Roberto Cavalli’s Timeless Elegance

From the moment I stumbled upon robertocavalli.com, my fashion journey took a remarkable turn. This luxury brand has seamlessly enriched my wardrobe with its unparalleled quality and timeless elegance. Not only do their clothes exude sophistication and style, but the surprises didn't stop there. The trainers from Roberto Cavalli were a revelation. While indulging in luxury brands often comes with a hefty price tag, I was pleasantly stunned by the affordability of these trainers. Their design and comfort level rival those of other luxury brands, making them a standout choice for both fashion and function. Roberto Cavalli has truly elevated my fashion experience, offering a perfect blend of luxury, quality, and affordability. Each piece feels like a stylish investment, ensuring that I not only look my best but feel confident in every outfit choice. With Roberto Cavalli, my wardrobe has been transformed into a testament to elegance and sophistication.
P Patricio Destvet
591 days ago

I positioned an order on 8/24/2021 for 2…

My overview for robertocavalli.com I positioned an order on 8/24/2021 for 2 pants and one jacket The jacket was shipped two pants had been by no means shipped and customer support is unable to resolve the problem I'll dispute the quantity with my CC since 21 days later Roberto Cavalli didn't even ship any of the pants
F fayza Mac
907 days ago

Unexpected Disappointment Turned Lesson Learned

Sharing my experience with robertocavalli.com, I reminisce the time I eagerly awaited the arrival of my meticulously chosen matching bag and shoes. The excitement of the package delivery was soon replaced with dismay as I unpacked only the shoes, sans the bag that completed the ensemble I had envisioned. Despite numerous attempts to rectify the situation, hope dwindled as my pleas fell on deaf ears, leading to the bitter realization of losing both my hard-earned money and trust in the brand. Though this experience left a sour taste, it served as a poignant lesson in diligence and trust when making online purchases. A reminder that not all journeys are seamless, but each detour offers a chance to grow and approach future endeavors with a discerning eye.
D Deadesign
1061 days ago

A Touching Experience with Roberto Cavalli’s Online Service

I feel compelled to share my recent encounter with the online platform of Roberto Cavalli, particularly regarding order 984vvt. Initially, I was thrilled to receive my sunglasses, only to find they were a different color from what I had selected - brown instead of pink. Disappointed but hopeful, I reached out to customer support, hoping for a resolution. The support team's solution was to return the sunglasses, leaving me without the pair I had set my heart on. As a gesture of goodwill, they offered a 10 percent discount, which I found redundant since it was a standard offer for new subscribers. Furthermore, their advertised free delivery to Europe incurred a surprising charge of 20 euros, not explicitly mentioned for EU countries. Despite my frustration, I decided to keep the sunglasses to avoid the hassle of returning them. Unfortunately, the promised refund for the delivery fee never materialized. It was only after persistent follow-ups that the 20 euros were eventually credited back to me in June. Though the experience was marred by inconsistencies and inconveniences, I must acknowledge the efforts made to address my concerns. Consequently, I rate Roberto Cavalli's customer service with 4 stars, appreciating their eventual response to rectify the situation.

Introduction:

Robertocavalli.com is the official website of Roberto Cavalli, a renowned Italian luxury fashion brand known for its innovative designs and high-quality products. With a strong presence in the global fashion industry, the brand offers a wide range of clothing, accessories, and footwear for both men and women. This editorial review aims to provide an in-depth analysis of various aspects of robertocavalli.com to help potential customers make informed decisions.

Pros and Cons:

  • Pros:
    • Wide range of luxurious and stylish products
    • Innovative designs and attention to detail
    • High-quality materials and craftsmanship
    • Global shipping available
    • Secure online payment options
  • Cons:
    • Higher price range compared to some competitors
    • Limited availability of certain sizes or styles
    • Occasional delays in shipping during peak periods

User Experience:

Roberto Cavalli's website provides an intuitive and user-friendly experience. The visually appealing layout, clear navigation, and well-organized product categories make it easy for users to browse and find desired items. The responsive design ensures a seamless experience across different devices. The website loads quickly, enhancing customer satisfaction.

Pricing and Value for Money:

Roberto Cavalli is a luxury brand, and therefore, their products come with a higher price tag. While this may be a drawback for some, it is important to note that the brand is known for its exceptional quality, craftsmanship, and unique designs. Customers investing in Roberto Cavalli products can expect to receive value for their money in terms of durability, exclusivity, and fashion-forward style.

Customer Service:

Roberto Cavalli is committed to providing excellent customer service. Their dedicated support team is available to address inquiries and assist with any concerns promptly. Customer service can be contacted via phone or email, and their responsiveness and professionalism contribute to a positive shopping experience.

Product Quality and Selection:

Roberto Cavalli products are crafted with meticulous attention to detail, using high-quality materials. The brand is renowned for its elegant, avant-garde designs that reflect its Italian heritage. The product selection is diverse, covering clothing, accessories, and footwear for various occasions, allowing customers to find fashionable pieces that suit their personal style.

Website Usability:

The robertocavalli.com website is well-designed with easy navigation. The search functionality and filters make it convenient for customers to refine their product search. Each item has detailed descriptions and high-resolution images, providing ample information for customers to make informed choices. The checkout process is secure and streamlined, ensuring a hassle-free shopping experience.

Returns and Exchanges:

Roberto Cavalli offers a straightforward returns and exchanges policy. Customers can initiate return or exchange requests within a specified period, provided the items are in their original condition with tags attached. The brand provides clear instructions and assistance throughout the process, making it convenient for customers to resolve any issues.

Promotions and Discounts:

Roberto Cavalli periodically offers promotions and discounts on selected products. These offers can provide customers with the opportunity to purchase their desired items at more affordable prices. The brand also runs seasonal sales, allowing customers to enjoy significant savings on a wide range of products.

Reputation:

Roberto Cavalli has established itself as a reputable luxury fashion brand globally. With a successful presence in the industry for several decades, the brand is associated with sophistication, style, and innovation. The positive reputation of the brand enhances trust and confidence among customers.

Payment Options:

Roberto Cavalli's website offers a variety of secure payment options. Customers can choose to pay using major credit cards, such as Visa and Mastercard, as well as popular online payment methods like PayPal. The secure payment gateway ensures the safety of sensitive financial information.

Loyalty Programs:

Roberto Cavalli offers a loyalty program called "Cavalli Club." Members of the Cavalli Club enjoy exclusive benefits, such as early access to sales, personalized recommendations, and invitations to exclusive events. This loyalty program incentivizes repeat purchases and offers a sense of belonging to the Roberto Cavalli community.

Customer Reviews:

Customer reviews play an important role in shaping the perception of a brand. On robertocavalli.com, customers can provide feedback and reviews for the products they have purchased. These genuine reviews from verified buyers help potential customers gain insights into the quality, fit, and overall satisfaction associated with Roberto Cavalli products.

Community Involvement:

Roberto Cavalli actively engages in community involvement and philanthropic initiatives. The brand contributes to various charitable causes, demonstrating their social responsibility. Through collaborations and partnerships, Roberto Cavalli supports artistic, cultural, and sustainable projects, further enhancing their reputation as a socially conscious brand.

Shipping and Costs:

Roberto Cavalli offers global shipping to many countries. The shipping costs may vary depending on the destination and the chosen delivery method. Customers are provided with estimated delivery times during the checkout process. While occasional delays may occur during peak periods, the brand strives to deliver products in a timely manner.

In conclusion, robertocavalli.com provides a premium online shopping experience for customers seeking luxury fashion products. From their innovative designs and high-quality materials to their dedication to customer service, Roberto Cavalli showcases expertise, making them a trusted brand in the fashion industry.