Robertscamera Reviews

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20 Reviews

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R Randy Land
84 days ago

Exceptional Service Beyond Compare: Satisfied Patron’s Reflection

In the digital landscape cluttered with countless options, finding a reliable online store can be a daunting task. Thankfully, my search led me to robertscamera.com, where each transaction is nothing short of exceptional. The experience begins with swift shipping, a testament to their commitment to customer satisfaction. Not only are their prices unbeatable, but the quality of service provided sets them apart. With each purchase, they go above and beyond to ensure a seamless experience. The dedication and attention to detail displayed by the team at robertscamera.com truly make them stand out in the competitive e-commerce realm. To the hardworking individuals behind the scenes – thank you for consistently delivering excellence. Your efforts do not go unnoticed. Robertscamera.com has secured a loyal customer in me, thanks to their unwavering dedication to providing top-notch service. Here's to many more transactions filled with reliability and satisfaction.
A alex §
94 days ago

From Swift Delivery to Stellar Quality: My Unforgettable Experience with Robert’s Camera

Before stumbling upon Robert's Camera, I was on the hunt for a reliable online retailer with competitive prices. Thanks to their website (bit.ly/3um9NbZ), I found the perfect match for all my camera needs. The affordable prices immediately caught my attention, but what truly set Robert's Camera apart was their exceptional service. The seamless ordering process was just the beginning. From checkout to delivery, every step was a breeze. Imagine my surprise when my package arrived promptly and in pristine condition. Not only did I receive my purchase fast, but it exceeded my expectations in terms of quality. Robert's Camera didn't just meet my needs; they surpassed them. Their attention to detail and commitment to customer satisfaction truly shine through. For anyone in search of a top-notch online shopping experience, I wholeheartedly recommend Robert's Camera. Trust me, you won't be disappointed.
M maia blazek
97 days ago

My Heartfelt Experience with Roberts Camera: Going Beyond Expectations

Let me start by saying that the people at Roberts Camera were not only super helpful and kind, but they went above and beyond to make my visit memorable. Stepping into their store felt like entering a photography wonderland, surrounded by cutting-edge equipment and knowledgeable staff ready to assist. While my online purchase initially hit a bump with a camera that used a memory stick instead of an SD card, causing a slight inconvenience in transferring photos, the team at Roberts Camera swiftly resolved the issue. Despite this minor setback, their exceptional customer service and quick resolution amazed me. I ended up finding a perfect replacement camera in-store, thanks to their diverse selection and expert advice. This experience highlighted their commitment to customer satisfaction and ensuring every need was met. Roberts Camera's dedication to their customers truly sets them apart, leaving a lasting impression that surpasses a mere shopping experience. I can confidently say that I have found my go-to place for all things photography, knowing that I will always be in good hands. Thank you, Roberts Camera, for exceeding my expectations and providing a service that goes beyond just a transaction.
J Jose Mendoza
109 days ago

Robert’s Camera: A Haven for Quality and Value

As a photography enthusiast constantly on the lookout for top-notch gear without breaking the bank, stumbling upon robertscamera.com was a sheer stroke of luck. Initially drawn by the enticing promise of a lens in "GOOD" condition, what I received far surpassed my expectations. The lens, described as "GOOD," was nothing short of excellent – a gem waiting to be discovered. The meticulous packaging further exemplified the attention to detail and care put into each order. With bated breath, I eagerly tested out my new acquisition, and it performed flawlessly, instantly elevating the standard of my photography game. What truly sets Robert's Camera apart is their unwavering commitment to customer satisfaction, evident through their generous 180-day warranty. This reassurance speaks volumes about their confidence in the quality of their products and their dedication to providing a seamless shopping experience. Robert's Camera, also known as UsedPhotoPro, has undoubtedly become my go-to destination for all things photography. With a wide range of used equipment that is meticulously curated and accurately described, I find myself browsing their offerings time and time again, knowing that I am investing in both quality and value. Thank you, Robert's Camera, for not just meeting but exceeding my expectations. Here's to many more moments captured through the lens of your exceptional gear.
D David
117 days ago

A Gem Among Camera Retailers: Roberts Camera Shines Bright

As an avid photographer, finding a reliable source for camera gear is crucial. Roberts Camera not only met but exceeded my expectations. The seamless online shopping experience, where what you see is what you get, is truly commendable. Upon receiving my Rokinon 12mm f2 wide-angle lens for my beloved Fuji X-T2, I was pleasantly surprised by its pristine condition – a testament to their top-notch quality control. Roberts Camera's commitment to excellence and prompt shipping are truly unparalleled. I wholeheartedly endorse Roberts Camera to all photography enthusiasts out there. With them, you not only get a product – you get an unforgettable experience.
R Ryan Schwartz
122 days ago

A Photographer’s Paradise

My journey with robertscamera.com has been nothing short of spectacular. From the moment I laid eyes on the camera description, I knew I was in for a treat. The accuracy blew me away, and when the camera arrived, I was thrilled with its pristine condition. The shipping was lightning-fast, sealing the deal for me. Roberts Camera has truly won my trust, and I can't wait to embark on more photography adventures with their exceptional products. If you're looking for a photographer's paradise, look no further than Roberts!
E EB
152 days ago

Exceptional Customer Care Enhances Safety Measures

Sharing my experience with robertscamera.com is a pleasure, as their service has consistently impressed me. While I appreciate their dedication to ensuring the safety of high-value orders by requiring signatures for items above $250, there was a minor inconvenience I encountered. The inability to redirect deliveries to a nearby UPS store for convenient pickup was a limitation that caused a delay in receiving my package. However, I believe that by introducing an option to allow customers to designate a preferred UPS store for delivery could immensely improve the overall experience. This feature would not only ensure the safe receipt of packages but also offer customers the convenience of swift and timely pickups at their preferred UPS location. Despite this small hiccup, robertscamera.com's commitment to customer satisfaction and security shines through. I value their attention to detail and dedication to providing a secure shopping experience. I look forward to continued patronage, knowing that my feedback is truly heard and appreciated. Thank you, robertscamera.com, for your outstanding service and commitment to customer care.
A Adam James
231 days ago

Exceeding Expectations: A Remarkable Purchase Experience

I can't contain my excitement as I write this review for robertscamera.com. It all started with me ordering a second-hand camera lens, which was described as being in excellent condition. However, when the package arrived, I was taken aback. The lens looked as good as new, and I could swear it was in near mint condition. The level of quality far exceeded my expectations, and the price I paid for it was incredibly reasonable. What's more, the shipping was unbelievably quick. I am absolutely overjoyed with my experience and the fantastic service provided by Roberts Cameras & Used Photo Pro. This experience has truly left a mark, and I am eagerly looking forward to doing business with them again in the near future. If you're looking for top-notch products and exceptional service, I highly recommend Roberts Cameras & Used Photo Pro.
R Randy Rektor
310 days ago

An Unforgettable Customer Service Encounter at Robert’s Camera

When I think of exceptional customer service, my mind gravitates to my recent encounter with Robert's Camera. A brief interaction left a lasting impression on me. The warmth and knowledge exuded by the lady who answered my call were unparalleled. Her expertise and genuine kindness instilled trust in me instantaneously. Following this delightful conversation, I swiftly proceeded to place an online order. To my surprise, my camera was not only shipped the same day but also reached me in Canada within a mere two days. The efficiency and promptness of the delivery surpassed my expectations, leaving me in awe of Robert's Camera's exceptional service. In a world where genuine care often feels like a rare gem, my experience with Robert's Camera reminded me of the importance of personalized and efficient customer service. This brief yet memorable encounter has undoubtedly made me a loyal customer, eager to return for more remarkable experiences. Thank you, Robert's Camera, for setting the bar high and exceeding it with flying colors.
D David
448 days ago

Exceptional Service and Top-Notch Support: A True Game-Changer!

As a passionate photographer, finding robertscamera.com has been an absolute game-changer for me. From the moment my package arrived, I knew I was in for a treat. The attention to detail in the packaging showcased their commitment to excellence. Unwrapping my new camera felt like unwrapping a present on my birthday – the device was impeccable, just like new. What truly sets robertscamera.com apart is their unparalleled support team. Their dedication to customer satisfaction is evident in every interaction. Whenever I have a query or need advice on camera gear, they are my first point of contact. Their expertise and willingness to go above and beyond never fail to impress me. Thank you, robertscamera.com, for consistently exceeding my expectations and being the ultimate destination for all my photography needs. You have truly earned the title of the number one team in products and support.
D Dennis A. Brown
820 days ago

Delivered with Speed and Quality

I can confidently say that robertscamera.com exceeded my expectations. After purchasing a Nikon zoom lens that worked like a charm, I found myself in need of another focal length urgently. With a snowstorm looming, I opted for next-day delivery via UPS. Placing the order on a Monday, I was pleasantly surprised to receive it early on Tuesday. Not only did the lens arrive promptly, but it also surpassed my expectations in terms of quality and performance. Roberts Camera truly prioritizes customer satisfaction, making them a reliable choice for all photography needs. Thank you for going above and beyond to deliver exceptional service!
D Dennis Erdelac
876 days ago

Exceeded Expectations: A True Gem of a Camera

I recently purchased a camera from robertscamera.com and I must say, it exceeded my expectations. The quality was so impressive that I would have mistaken it for brand new instead of used. Despite the holiday rush, the shipping was surprisingly quick—thanks to UPS and their hardworking union workforce. While I did encounter some difficulty trying to stack coupons with the sale price and a discount from a previous purchase, it didn't diminish my overall satisfaction with the camera. The images I captured were phenomenal, and the camera itself was a true gem. I highly recommend robertscamera.com to anyone in search of high-quality photography equipment that surpasses the description. I am truly impressed and grateful for this exceptional purchase experience.
W Luis
881 days ago

Reliable Excellence at Its Best

When I stumbled upon robertscamera.com, I wasn't sure what to expect. However, after making a purchase, I can confidently say that their service is nothing short of exceptional. The transaction was unbelievably easy, and my product actually arrived earlier than anticipated. The fact that it was exactly as graded and described only added to my satisfaction. This wasn't my first time purchasing used gear from Roberts, and just like before, they exceeded my expectations. The accuracy in their product descriptions when dealing with used items is truly commendable. It's rare to find such honesty and transparency in the world of online shopping. I can't thank Roberts enough for consistently providing a seamless and reliable experience. They have won me over as a loyal customer, and I highly recommend them to anyone in search of quality products and trustworthy service. Here's to more hassle-free transactions in the future!
J Jibu Lissan
887 days ago

Exceptional Service and Unbeatable Deals

Diving into the world of online shopping can often feel like a gamble, but my experience with robertscamera.com surpassed all expectations. From the moment I placed my order, I was greeted with a level of service that went above and beyond. Not only did Roberts offer me an initial 5% discount, but their generosity extended even further with an additional 5% off for Black Friday – talk about a pleasant surprise! When my item arrived, I was delighted to find it in pristine, mint condition, a testament to their attention to detail and commitment to customer satisfaction. Without hesitation, I can say that I will be returning to Roberts for future purchases, and I wholeheartedly recommend them to anyone in search of quality products and stellar service. Thank you, Roberts, for going the extra mile and setting the bar high for online retailers everywhere.
E Elizabeth
910 days ago

Above and Beyond: My Exceptional Experience with robertscamera.com

Discovering the product I had been searching for on the robertscamera.com website was just the beginning of my exceptional experience. Intrigued and eager, I decided to reach out to their store directly, hoping to clarify some inquiries before finalizing my purchase. To my delight, I was met with not just one, but two incredibly accommodating and knowledgeable staff members. Both employees took the time to attentively address all my questions, exhibiting unparalleled patience and a genuine desire to help. Their expertise shone through as they provided me with valuable insights, leaving me feeling reassured and confident in my decision to proceed with the purchase. This level of personalized service and dedication to customer satisfaction truly set robertscamera.com apart. With their exceptional team going above and beyond to assist me, my shopping experience was nothing short of outstanding. I wholeheartedly recommend robertscamera.com to anyone seeking not only quality products but also top-notch customer service.

Introduction

Robertscamera.com is a renowned online retailer specializing in photography and videography equipment. With over 60 years of industry experience, Roberts Camera has established itself as a trusted source for professionals and enthusiasts alike. Offering a wide range of cameras, lenses, accessories, and more, they strive to provide customers with high-quality products, exceptional service, and competitive prices.

Pros

  • Vast selection of photography and videography equipment.
  • Competitive pricing and regular promotions and discounts.
  • High-quality products from reputable brands.
  • Easy-to-navigate website with a user-friendly interface.
  • Outstanding customer service and support.
  • Loyalty program for additional savings and benefits.

Cons

  • Shipping costs can be high for certain items.
  • Not all products have detailed customer reviews.
  • Limited community involvement and engagement.

User Experience

The user experience on robertscamera.com is exceptional. The website features a clean and intuitive design, allowing customers to quickly find and navigate through various categories and products. The search function is robust, enabling users to locate specific items with ease. Product pages provide detailed information, specifications, and product images, helping customers make informed purchase decisions. Overall, the user experience is smooth, efficient, and hassle-free.

Pricing and Value for Money

Robertscamera.com offers competitive pricing compared to other online retailers in the photography and videography industry. They frequently run promotions and discounts, allowing customers to save money on their purchases. While some products may have higher price tags, the quality and value they offer justify the cost. Additionally, Roberts Camera provides a price match guarantee, ensuring customers receive the best possible deal.

Customer Service

Customer service is one of the primary strengths of Roberts Camera. Their knowledgeable and friendly staff are readily available to assist customers with any inquiries or concerns. They provide prompt responses via phone, email, and live chat, ensuring a satisfactory experience. Roberts Camera also offers comprehensive product support and warranty services, reinforcing their commitment to customer satisfaction.

Product Quality and Selection

Roberts Camera maintains a reputation for offering high-quality products from reputable brands. Whether customers are seeking professional-grade cameras, lenses, lighting equipment, or accessories, they can find a wide selection to suit their needs. Each item undergoes quality control checks to ensure customers receive reliable and durable equipment.

Website Usability

The website's usability on robertscamera.com is commendable. The layout is clean and well-organized, allowing visitors to browse effortlessly. The navigation menu categorizes products in a logical manner, making it convenient for users to explore specific sections. The website is also mobile-responsive, ensuring a seamless shopping experience for customers on their smartphones or tablets.

Returns and Exchanges

Roberts Camera offers a straightforward and customer-friendly returns and exchanges policy. If customers are not satisfied with their purchase, they can request a return or exchange within 14 days of receipt. The returned item must be in its original condition, accompanied by the original packaging and accessories. Roberts Camera promptly processes refunds or arranges exchanges to ensure customer satisfaction.

Promotions and Discounts

Robertscamera.com frequently runs promotions and discounts, allowing customers to save on their purchases. The website features a dedicated section highlighting the ongoing deals, making it easy for shoppers to access the latest offers. Customers can also sign up for the newsletter and follow Roberts Camera on social media platforms to stay updated with exclusive promotions and discounts.

Reputation

With over 60 years of experience, Roberts Camera has built a strong reputation in the photography and videography industry. They have garnered positive reviews and testimonials from satisfied customers, showcasing their commitment to providing quality products and exceptional service. Roberts Camera's dedication to customer satisfaction has solidified their reputation as a reliable and trustworthy online retailer.

Payment Options

Roberts Camera offers various secure payment options to accommodate customer preferences. Customers can pay for their purchases using major credit cards such as Visa, Mastercard, and American Express. Additionally, they accept payment through PayPal, allowing for convenient and secure transactions.

Loyalty Programs

Roberts Camera offers a loyalty program called "Rewards Plus" to enhance customer value and provide additional benefits. By joining the program, customers earn points for every purchase, which can be redeemed for discounts on future orders. Rewards Plus members also receive exclusive offers, early access to promotions, and special financing options, making it a valuable program for frequent buyers.

Customer Reviews

Customers have the opportunity to leave reviews for products they have purchased on robertscamera.com. While not all products have customer reviews, the available reviews provide valuable insights and feedback from fellow users. These reviews help potential buyers make informed decisions and contribute to the overall transparency of the website.

Community Involvement

While community involvement is relatively limited on robertscamera.com, Roberts Camera actively participates in industry events and trade shows. They collaborate with local photography groups and organizations, providing support and resources to foster a sense of community among photographers. Efforts to expand community engagement may further enhance their reputation and customer engagement.

Shipping and Costs

Roberts Camera offers reliable and efficient shipping services to customers within the United States and select international destinations. Shipping costs vary based on factors such as the size, weight, and destination of the package. While the shipping costs can be high for larger or heavier items, Roberts Camera strives to negotiate competitive rates with carriers to minimize the impact on customers' wallets.

In conclusion, robertscamera.com is a reputable online retailer specializing in photography and videography equipment. With a wide selection of high-quality products, competitive pricing, exceptional customer service, and a user-friendly website, Roberts Camera provides a positive shopping experience for photography enthusiasts and professionals alike.