Users Voice for Robotimeonline

26% users rated Terrible
15% users rated Poor
1% users rated Average
5% users rated Very Good
53% users rated Excellent
Pie Chart Review Representation for Robotimeonline
Robotimeonline Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Robotimeonline Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 17 Nov 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 4 1 2.8 4.4 3.7 4.7
Nov 2022 3.5 1 2 2.7 5 3.8
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.5 5 4.6 2.7 4.2
Mar 2023 2.9 5 1.8 5 3 5
Line Chart for Rating of peer stores

robotimeonline.com

paypal.com

shein.com

priceline.com

banggood.com

everyplate.com

Detailed Robotimeonline Review by

Introduction

Robotimeonline.com is an online retailer that sells a wide array of robotics and DIY kits, including wooden puzzles, mechanical gears, and robotic arms. The company aims to provide high-quality educational tools that encourage creativity, problem-solving skills, and critical thinking.

Pros and Cons

Pros:
  • Wide selection of robotics and DIY kits
  • Educational tools that promote creativity and problem-solving skills
  • Competitive pricing
  • High-quality products
  • Responsive and helpful customer service
Cons:
  • Shipping can take a while
  • No loyalty program

User Experience

Robotimeonline.com has a user-friendly website with easy navigation and clear product descriptions. The company also provides helpful customer reviews and ratings that assist in decision-making. The ordering process is straightforward, and the checkout procedure is hassle-free.

Pricing and Value for Money

Robotimeonline.com offers competitive pricing for its products, which is excellent value for money considering the high-quality products that the company sells. Additionally, the company offers frequent promotions and discounts, which make shopping more affordable for consumers.

Alternatives

There are many alternatives to Robotimeonline.com, such as Amazon, Walmart, and Best Buy, which also sell robotics and DIY kits. However, Robotimeonline.com stands out by offering unique and innovative products that are not available at other retailers.

Customer Service

Robotimeonline.com has responsive and helpful customer service that assists customers with their inquiries in a timely and efficient manner. The company strives to provide a positive shopping experience for its consumers by addressing any issues promptly.

Product Quality and Selection

Robotimeonline.com sells high-quality products made from premium materials that are built to last. The company offers a wide selection of robotics and DIY kits that cater to various interests and skill levels, making it suitable for both beginners and advanced builders.

Website Usability

Robotimeonline.com has excellent website usability, with easy-to-use filters that narrow down searches, helping customers find what they need. The site also features clear product descriptions and multiple product images, which enhance the shopping experience.

Returns and Exchanges

Robotimeonline.com allows customers to return or exchange products if they are not satisfied with their purchase. The company provides clear return policies, making it easy for customers to understand the process.

Promotions and Discounts

Robotimeonline.com offers frequent promotions and discounts, including seasonal sales and exclusive offers for newsletter subscribers. Customers can save money on their purchases, making it affordable to purchase quality products.

Reputation

Robotimeonline.com has a positive reputation with customers and is recognized as one of the leading providers of robotics and DIY kits. The company has received several positive reviews and ratings, indicating its commitment to providing high-quality products and excellent customer service.

Payment Options

Robotimeonline.com accepts all major credit cards, PayPal, and other online payment methods, making it convenient for customers to pay for their purchases.

Loyalty Programs

Robotimeonline.com does not currently offer a loyalty program, which could be a disadvantage for customers who frequently shop from the company.

Customer Reviews

Robotimeonline.com has received many positive customer reviews, indicating the company's dedication to providing high-quality products and excellent customer service. These reviews help prospective customers in their purchasing decisions.

Community Involvement

Robotimeonline.com is actively involved in the DIY and robotics community, sponsoring various events and competitions. The company also shares tutorials and information on its blog, demonstrating its commitment to educating and supporting builders.

Shipping and Costs

Robotimeonline.com ships worldwide, with free shipping for orders over $50. However, shipping times can vary depending on the destination, which can be a significant drawback for customers who require their products quickly. Shipping costs are calculated at checkout, making it easy for customers to understand the total cost of their order.

Conclusion

Robotimeonline.com offers a wide selection of high-quality robotics and DIY kits at competitive prices, making it an excellent choice for individuals looking to enhance their problem-solving skills and creativity. The company's exceptional customer service and positive reputation make it a reliable choice for both beginners and advanced builders. However, the shipping can take a while, and the company does not currently offer a loyalty program. Overall, Robotimeonline.com is an excellent choice for anyone interested in robotics or DIY projects.

Robotimeonline Recent User Reviews

User Rating

5 stars

23

👤

Reviewer Name: Neda Khorsandian

Review Submission Date: 2023-01-10

Review Title: I ordered two items on 15th December…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered two items on 15th December and still have not received them. Sent them an email but no response yet. Very disappointing!

👤

Reviewer Name: Joanne Lohrey

Review Submission Date: 2023-01-09

Review Title: I ordered and pay for three items
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered and pay for three items. Told me 2-7 days, didn't know it was coming from China thought items coming from US, usually take three weeks not 5 weeks so far. Ordered items on 2 December 2022, still waiting for items and have emailed them 4 times got answer once, still waiting for more answers. I do not trust them anymore and hopefully get my money back, sick of companies that lie to you and how they run their company.

👤

Reviewer Name: Claudia bermejo cruz

Review Submission Date: 2023-01-07

Review Title: Good after-sale service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I have many products from Rolife and I am very happy with the high-quality products and the after-sale service. I always buy my miniatures with this brand.

👤

Reviewer Name: K.

Review Submission Date: 2023-01-07

Review Title: Overall experience
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I got my package today and the shipping time was reasonable especially when it was coming from far away and it was also during the busy holiday season which I am thankful for. I got the creator series and everything was neatly packed up and the items themselves are amazing and great quality. Overall I had a great experience with this company so far and look forward to ordering more items in the future. Thank you!

👤

Reviewer Name: Valeria Bibi

Review Submission Date: 2023-01-01

Review Title: It s beautiful and very cool ??
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: It s beautiful and very cool ??

👤

Reviewer Name: Moon

Review Submission Date: 2022-12-30

Review Title: Super quality product and good…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Super quality product and good after-sales service! thanks you !

👤

Reviewer Name: S.

Review Submission Date: 2022-12-28

Review Title: Missing Items
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: So disappointed! It would be nice for them to let us know. Especially if its a gift. This was their reply for items missing:Sorry for the inconvenience. In international shipping, there is a customs policy that people cannot send batteries, waxes, paints and glues to other countries. But they are common in local stores and you can find them easily.Wax: you could use ordinary candles, crayons, beeswax, etc; Glue: you coul use eco-glue, wood glue or strong glue; Pigments: acrylic.Batteries depend on the product.

👤

Reviewer Name: Sharon Tyson

Review Submission Date: 2022-12-28

Review Title: prime steam express
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: My husband received the prime steam express for Christmas. Worst gift ever. The parts wouldn’t stay together and many broke. Worked three days and just threw it in the trash.

👤

Reviewer Name: Stephanie Clark

Review Submission Date: 2022-12-21

Review Title: Do not order from them
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Do not order from them. Paid for express shipping, and still have not received item 2 weeks later.

👤

Reviewer Name: JR

Review Submission Date: 2022-12-20

Review Title: Unreliable and poor customer service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Unreliable and poor customer service! Never received any reply emails after numerous emails sent to find the status on my items I ordered after 2 weeks.Just received the shipping confirmation on 12/16 after I placed an order on 12/8/2022 as it's coming from China.It seems I will not be getting this items for my kid's Christmas presents.