Rockstaroriginal Reviews

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11 Reviews

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In the Shopping & Fashion category

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0% users rated Average
9% users rated Very Good
27% users rated Excellent
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L Lalita Harris
24 days ago

Resilient Resolve: Overcoming a Defective Purchase with Rockstar Original

I recently embarked on a style adventure with Rockstar Original, and my journey, although not without its bumps, epitomized resilience and determination. Upon eagerly receiving my order of two unique pairs of pants, my excitement was momentarily dampened by discovering a defect in one pair - an extra stitch in the leg rendering it unwearable. With a heart full of hope, I promptly reached out to their customer service team via both email and phone, seeking resolution for my fashion conundrum. Despite my initial disappointment at the lack of a swift response, my determination never wavered. I was met with a challenge, and I was determined to overcome it. Recognizing their non-refundable policy, I understood the constraints within which they operated. However, my persistence led me to explore various avenues to salvage my purchase. Consulting multiple seamstresses, I embarked on a quest to transform this defective garment into a wearable piece, refusing to let a mere stitch dictate its fate. While the material's unforgiving nature posed obstacles, my unwavering spirit and desire for a usable product fueled my quest for sartorial satisfaction. In my pursuit of a resolution, I embodied resilience, turning a potential setback into a test of perseverance and creativity. Through this experience, Rockstar Original became more than a clothing brand; it became a catalyst for my determination and a testament to my unwavering resolve. This encounter, though challenging, showcased the power of resilience in the face of adversity, transforming a simple purchase into a tale of triumph and perseverance.
Q Quinisha
27 days ago

This business has poor customer service…

My review for rockstaroriginal.com This business has poor customer service I will never order from here again. No one ever answer just leave you on hold then transfer you to voicemail. I had it happen around Christmas time I just figured it was busy So I gave them another try no it's the same poor customer service.
M M D
27 days ago

I wish I would have listened to the…

My review for rockstaroriginal.com I wish I would have listened to the reviews and not wasted my time and money. I ordered a pair of size 32 jeans for my son. There was no length measurement to choose. Just waist size. Figured they are average length which is how many companies do their sizing. I’m fine with that. Except that they sent us a 32x40. FORTY. $70 down the drain. They sent whatever they had and took the money and ran. I can return it for credit. LOL. Like I’m going to trust what I get next time? AND lose more money on shipping? No. I promise you all the reviews and true. DO NOT TRUST THIS COMPANY. Oh, also, they then send me an email where you can get $10 off when you review them. I figured there was some bull with that, so I checked it out. Wanted to give them my opinion anyway. Once you get to the end, they give you 10 PERCENT off. Not $10. Just another reason not to trust them.
B Brianna Kemp
46 days ago

A Genuine Reflection on my Experience with Rockstar Original: Disappointing but Valuable Lessons Learned

Shopping on rockstaroriginal.com was truly a disappointing experience for me. Despite my efforts to rectify an accidental double order before shipment, I was met with delays and unhelpful responses. The customer service team took their time to respond to my query, only to inform me that I could not receive a refund but only store credit, leaving me feeling frustrated and let down. Upon receiving the items, the sizing was incorrect, leading to another return request. To my dismay, this refund process was just as unresponsive and unsuccessful as the previous one. Despite multiple attempts to reach out via email and phone calls, I never received a resolution or even acknowledgment of my concerns. The lack of communication and follow-through from the company was truly disheartening. My experience with Rockstar Original serves as a cautionary tale for others considering shopping with them. While the products may be appealing, the customer service and return processes leave much to be desired. I urge potential customers to think twice before making a purchase and to be prepared for potential challenges in receiving refunds or credits. In retrospect, this experience has taught me the importance of thorough research and reading reviews before committing to an online purchase. Though my interactions with Rockstar Original were disappointing, they have equipped me with valuable lessons in navigating online shopping.
H Happy Customer
56 days ago

File a complaint with the attorney…

My review for rockstaroriginal.com File a complaint with the attorney general office. The only way you will get your money. Rockstar received my return and never issued a credit. They just ignore you. File a complaint on these thieves
B Brenda Weitzel
80 days ago

I placed an order with The RockStar

My review for rockstaroriginal.com I placed an order with The RockStar, I spent enough money that qualified me for FREE shipping! The Rock Star Original still charged me for shipping! I purchased qty 2 Ladies super stacked pants size Medium, based on their size chart. There Drama Metallic superstar Purple and blue run smaller than their size chart. I requested to do an exchange after contacting them after they told me they do not do exchanges at this time only returns for refunds! The problem was that I had to pay $12.00 to return in shipping charges, they were only going to give me $46.00 back on each pair of pants that cost me $55.00. I contacted them so many times about charging me shipping on the original to ever receive any remarks except that they made me pay shipping where I bought enough to be approved for free shipping! These Poor Individuals that they consider themselves people, do not deserve to be in business with the Public! They are ripoff individuals that do not deserve to be in business! I very much doubt I will ever hear back from these disgusting individuals! I will not bend over to be screwed by this disgusting company ever again! I will not pay for shipping back to these individuals! I will not take back a refund of $46.00 each fro 2 pairs of pants that cost me $55.00 each! The law states that if a customer feels that they have been taken advantage of and wants to leave their opinion as to what that company did, that company MUST POST THE CUSTOMERS OPINION, or face the consequences of the law!!! I do; therefore, expect to see My review of what this ridiculous company has done to Me. Brenda, Very Dissatisfied, Disappointed, Customer
A Alisa
109 days ago

Horrible horrible horrible experience

My review for rockstaroriginal.com Horrible horrible horrible experience They lied about expected delivery dates. No one is to blame, the vendor or delivery service yet there is a contract in place between the two. Ashley and Veronica at rockstar both very rude and unprofessional. Supervisor Kay and dispatcher Ms Robinson at lasership/ontrac have no information as to where my package is in reference to my home. Just one unprofessional rep to another whether it’s rockstar or ontrac no one knows anything yet my money was taken without issues. Horrible horrible service from rockstar and ontrac. Sill no resolution or answers
C Carl Agerskov
122 days ago

I have my account back

My review for rockstaroriginal.com I have my account back
R Raymond
295 days ago

Dope clothes. Go a size up tho

My review for rockstaroriginal.com Dope clothes. Go a size up in men’s shirts. Decent shipping times.
D Deon Long
395 days ago

The quality of the clothes and how fast…

My review for rockstaroriginal.com The quality of the clothes and how fast they got too me
S SALAHELDIN MUSA
581 days ago

Very good products and quick delivery.

My review for rockstaroriginal.com Very good products and quick delivery.

Introduction

Rockstar Original is a popular online clothing retailer that offers a wide range of trendy and fashionable clothing for both men and women. With their eye-catching designs and high-quality materials, they have gained a strong following among fashion enthusiasts around the world. In this comprehensive review, we will delve into various aspects of Rockstar Original, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Extensive range of trendy and fashionable clothing
  • High-quality materials used
  • Attention to detail in design and construction
  • Regular new arrivals and collections
  • Secure online shopping experience

Cons

  • Prices might be on the higher side for some customers
  • Limited size options available for certain products
  • International shipping might have longer delivery times

User Experience

Rockstar Original provides users with a seamless and enjoyable shopping experience. The website features a clean and modern design, making it easy to navigate and find desired products. The search function is efficient, allowing users to quickly find specific items. The product pages provide detailed descriptions, size charts, and multiple high-quality images to help customers make informed choices. The checkout process is straightforward and secure, ensuring a smooth transaction.

Pricing and Value for Money

Rockstar Original offers clothing at various price points, catering to different budgets. While some items may be on the pricier side, the quality and uniqueness of the products justify the cost. Customers can expect durable and fashionable clothing that will last them a long time. Rockstar Original also frequently offers promotions and discounts, providing excellent value for money.

Customer Service

Rockstar Original prides itself on providing exceptional customer service. Their support team is easily accessible through multiple channels, including email and social media platforms. They are responsive and helpful, addressing any queries or concerns promptly. Customers can rely on Rockstar Original to assist them throughout their shopping journey, from pre-purchase inquiries to post-purchase support.

Product Quality and Selection

Rockstar Original maintains a high standard of product quality. They carefully select premium materials for their clothing, ensuring comfort and durability. The attention to detail in design and construction is evident in the finished products. Furthermore, Rockstar Original offers a wide selection of clothing, ranging from t-shirts and hoodies to jeans and jackets. Their diverse range caters to different styles and preferences, making it easy for customers to find something that suits their individual taste.

Website Usability

The Rockstar Original website is user-friendly and intuitive. It loads quickly and is accessible on various devices, providing a consistent experience. The layout is well-organized, allowing users to browse through different categories effortlessly. The website's responsiveness and efficient navigation enhance the overall usability, ensuring a pleasant shopping experience for customers.

Returns and Exchanges

Rockstar Original has a fair and straightforward return and exchange policy. If customers are not satisfied with their purchase, they can return the item within a specified time frame, provided it meets the stated conditions. Rockstar Original aims to resolve any issues promptly and offers exchanges or refunds, giving customers peace of mind.

Promotions and Discounts

Rockstar Original regularly offers promotions and discounts, allowing customers to enjoy their favorite clothing at reduced prices. These promotions may include seasonal sales, holiday offers, or exclusive deals for newsletter subscribers. Customers can stay updated on these offers by subscribing to the Rockstar Original newsletter or following their social media accounts.

Reputation

Rockstar Original has built a positive reputation in the fashion industry. Their commitment to delivering fashionable and high-quality clothing has earned them a loyal customer base. They have received positive feedback from customers, praising their products' unique designs and exceptional customer service. Rockstar Original's reputation solidifies their standing as a reliable and reputable online clothing retailer.

Payment Options

Rockstar Original offers various payment options to accommodate different customer preferences. These options commonly include major credit cards, such as Visa and Mastercard. Additionally, they may accept alternative payment methods like PayPal, allowing customers to choose the most convenient option for them.

Loyalty Programs

Rockstar Original currently does not offer a specific loyalty program. However, they regularly reward their customers through promotions, discounts, and exclusive offers. By subscribing to their newsletter or following their social media accounts, customers can stay informed about these rewards and enjoy the benefits of being a loyal Rockstar Original shopper.

Customer Reviews

Customer reviews for Rockstar Original are overwhelmingly positive. Many customers appreciate the unique and fashionable designs, as well as the durability of the clothing. They also praise the customer service team's responsiveness and helpfulness. These positive reviews bolster Rockstar Original's reputation and demonstrate the satisfaction of their customers.

Community Involvement

Rockstar Original actively engages with its community through various initiatives. They collaborate with influencers, musicians, and artists to create exclusive collections that resonate with their target audience. They also support social causes and sponsor events within the fashion and music industries. Rockstar Original's community involvement showcases their dedication to being more than just a clothing retailer.

Shipping and Costs

Rockstar Original offers shipping services internationally. While shipping costs may vary depending on the customer's location and chosen shipping method, the charges are displayed clearly during the checkout process. Customers can track their orders and receive updates on the delivery status. It's important to note that international shipping may have longer delivery times due to customs and other factors, but Rockstar Original strives to ensure prompt and reliable delivery.

In conclusion, Rockstar Original is a reputable online clothing retailer that excels in providing a seamless user experience, high-quality products, and exceptional customer service. With their trendy and fashionable designs, customers can confidently express their individual style. While some products might be on the higher end of the price spectrum, the value for money, promotions, and discounts offered by Rockstar Original make their clothing accessible to a wide range of customers. With their positive reputation and commitment to community involvement, Rockstar Original continues to solidify its position as a trusted fashion brand.