Rokid Reviews

Voted Average (3/5)

67 Votes

67 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

16% users rated Terrible
16% users rated Poor
9% users rated Average
28% users rated Very Good
30% users rated Excellent
Write a review

Introduction

Founded in 2014, Rokid is a leading technology company focused on developing innovative AI and augmented reality (AR) solutions. With a mission to make technology more intuitive and accessible, Rokid has gained recognition for its cutting-edge products and commitment to enhancing human-machine interaction. One of its flagship offerings is the Rokid Glass, a smart AR eyewear device that enables users to enjoy AR experiences in a hands-free manner.

Pros and Cons

  • Pros:
    • Advanced AR capabilities
    • Hands-free user experience
    • Lightweight and stylish design
    • Intuitive and responsive interface
  • Cons:
    • Relatively high price
    • Limited availability of compatible apps

User Experience

Rokid Glass offers a seamless user experience, combining advanced AR technologies with a comfortable and lightweight design. The device features voice control and gesture recognition, allowing users to interact with the AR content effortlessly. Additionally, the intuitive interface and responsive display ensure a smooth and enjoyable user experience.

Pricing and Value for Money

While Rokid Glass is positioned as a premium AR eyewear device, its price may be a barrier for some potential customers. However, considering the advanced AR capabilities and unique features it offers, the device demonstrates good value for money. Rokid's commitment to continuous innovation and updates also ensures that users receive long-term value from their investment.

Customer Service

Rokid is known for its excellent customer service, providing prompt assistance and support to its customers. The company offers multiple channels for customer inquiries and has a dedicated support team that is knowledgeable and responsive. Rokid's commitment to customer satisfaction is reflected in its proactive approach to resolving any issues or concerns raised by users.

Product Quality and Selection

Rokid Glass is crafted with high-quality materials, resulting in a durable and reliable product. The company prioritizes quality control to ensure that each device meets the highest standards. While Rokid's product selection is currently focused on AR eyewear, their commitment to innovation suggests that they may expand their offerings in the future.

Website Usability

Rokid's website offers an intuitive and user-friendly interface, making it easy for customers to browse and purchase products. The website provides detailed product information, specifications, and frequently asked questions, enabling customers to make informed decisions. The streamlined checkout process ensures a hassle-free online shopping experience.

Returns and Exchanges

Rokid has a customer-friendly returns and exchanges policy. If customers encounter any issues with their purchase, they can conveniently initiate a return or exchange process through the website or by contacting customer support. Rokid's commitment to customer satisfaction is evident in their willingness to address any concerns promptly and efficiently.

Promotions and Discounts

Rokid occasionally offers promotions and discounts on their products, providing customers with opportunities to save money. These promotions can be found on their website or through their newsletter subscription. For those looking to purchase Rokid Glass or other innovative products, keeping an eye on these promotions can be beneficial.

Reputation

Rokid has established a strong reputation as a leading player in the AI and AR space. The company has received recognition and accolades for its innovative solutions and commitment to delivering cutting-edge technology. Rokid's dedication to customer satisfaction has earned them positive reviews and a loyal customer base.

Payment Options

Rokid.com supports a variety of payment options, including major credit cards, PayPal, and digital wallets. This flexibility ensures that customers can choose a payment method that is convenient and secure for them.

Loyalty Programs

Rokid currently does not have a loyalty program in place. However, their exceptional customer service, quality products, and commitment to innovation often lead to repeat customers who become loyal advocates for the brand.

Customer Reviews

Customer reviews for Rokid Glass and other Rokid products are generally positive, highlighting the device's advanced AR capabilities, user-friendly interface, and stylish design. Customers appreciate the hands-free experience and how Rokid continues to update and improve their products based on user feedback.

Community Involvement

Rokid is actively involved in the tech community and often participates in industry events, conferences, and exhibitions. By fostering collaboration, innovation, and knowledge-sharing, Rokid contributes to the advancement of AI and AR technologies, benefiting both the industry and end-users.

Shipping and Costs

Rokid provides reliable and efficient shipping services, ensuring that customers receive their orders in a timely manner. Shipping costs vary depending on the destination and shipping method chosen. Rokid.com provides transparent information on shipping costs during the checkout process, allowing customers to make informed decisions.