Rolling-beers Reviews

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13 Reviews

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J Jérémy
897 days ago

Unmatched Professionalism and Speed!

Ever since I stumbled upon rolling-beers.fr, I have placed around ten orders on the website, and I have been consistently impressed. The level of professionalism and efficiency displayed by the team is truly unmatched. From the moment I place my order to the swift delivery, everything is seamless and precise. I can't help but appreciate the attention to detail and the commitment to providing an exceptional customer experience. Thank you for setting the bar high and exceeding expectations!
J Jérémy
897 days ago

Cinq Étoiles: A Review of Top-Notch Service!

After multiple orders on rolling-beers.fr, I can't help but rave about their professionalism and efficiency. Each transaction was a seamless experience, reflecting their commitment to excellence. The attention to detail and quick turnaround time truly set them apart. From start to finish, everything was meticulously organized, making me a loyal customer for life. Thank you for exceeding my expectations!
C Charruault Guillaume
1065 days ago

Unmatched Service and Quality Products

From the moment I discovered rolling-beers.fr, I have experienced nothing but exceptional service and top-notch products. I have placed several orders since December, and each time, I have been blown away by the speed of delivery, the completeness of my orders, and the impeccable condition of the items upon arrival. This level of reliability is truly unparalleled, and I cannot recommend them enough. Thank you for consistently exceeding my expectations!
C Charruault Guillaume
1065 days ago

Exemplary Service and Speedy Deliveries – A Customer’s Delight!

I must say, my experience with rolling-beers.fr has been truly outstanding. From the moment I placed my first order in December, I have been consistently impressed by their efficiency and reliability. Having made a handful of orders totaling around 4 or 5, each package arrived promptly, complete, and in impeccable condition. Not only did the items exceed my expectations, but the seamless ordering process and swift deliveries have left me in awe. It's reassuring to know that a company like rolling-beers.fr values their customers and ensures that every purchase is handled with utmost care and attention to detail. I wholeheartedly recommend rolling-beers.fr to anyone seeking a top-notch online shopping experience. Thank you for your exceptional service and for consistently going above and beyond to deliver excellence. My trust in your brand only continues to grow with each order placed!
E emanzini
1139 days ago

Unparalleled Resource for Brewing Enthusiasts

Ever since I delved into the world of homebrewing, rolling-beers.fr has been my go-to destination for all brewing needs. Over the past two years, their impeccable service has never failed to impress me. The speed of delivery is simply unmatched, and each package arrives meticulously packed, ensuring that every item is in perfect condition. I have never been anything less than completely satisfied with my purchases. This site has truly enhanced my brewing experience, and I cannot recommend it highly enough.
E emanzini
1139 days ago

Unraveling Excellence: My Two-Year Journey with rolling-beers.fr

Embarking on my brewing adventures, I stumbled upon rolling-beers.fr, a haven for passionate brewers. For the past two years, this platform has been my reliable companion, consistently exceeding my expectations. The swiftness at which my orders are dispatched continues to astound me, ensuring my brewing projects remain uninterrupted. Each delivery arrives meticulously packaged, a testament to their commitment to customer satisfaction. This harmonious blend of efficiency and quality has solidified my loyalty to rolling-beers.fr, making them an indispensable part of my brewing journey.
M Monsieur HERNA
1191 days ago

Rolling Beers: Going Above and Beyond with Exceptional After-Sales Service

I couldn't be more thrilled with the exceptional after-sales service I received from rolling-beers.fr! When I encountered a small issue with the bottle brush for my washer, they went above and beyond to resolve it. In less than three days, I had a brand new brush delivered to my doorstep, fully covered by Rolling Beers. It was absolutely perfect and truly exceeded my expectations!
M Monsieur HERNA
1191 days ago

Unforgettable Customer Support: A Shining Example of Excellence

Reflecting on my experience with rolling-beers.fr, I am compelled to share the exceptional service that truly went above and beyond. Recently, I encountered a minor issue with the metal brush for my bottle washer. Without hesitation, I reached out to Rolling Beers, hoping for a resolution. To my surprise, within just three short days, a brand-new brush arrived at my doorstep, fully covered by Rolling Beers. The promptness and care they exhibited left me in awe. Their dedication to customer satisfaction is unparalleled. This experience solidified my trust in their brand, making them my go-to for all brewing needs. Kudos to Rolling Beers for setting the gold standard in customer support!
L LEMAIRE JOSSELIN
1387 days ago

Unmatched Range, Responsiveness, and Quality, But Lost in the Battle of Shipping Costs

I have been an avid homebrewer for several years, and rolling-beers.fr has been my go-to place for all my brewing needs. The selection of products is extensive, and the customer service team is not only responsive but also friendly, making the overall experience pleasant and convenient. I have always had my orders delivered by DPD, and I must commend their efficiency and careful handling, as my fragile bottles have always arrived intact. However, there is a significant drawback that has led me to reconsider my loyalty. The shipping costs at Rollingbeer are calculated based on the weight of the order, and this has resulted in exorbitant charges, especially for larger purchases. In fact, my last cart, which I ultimately did not proceed with, incurred nearly 40 euros in shipping fees alone. To my dismay, I stumbled upon a Dutch website offering the exact same products, albeit slightly cheaper, and yet they used the same reliable DPD for delivery. Surprisingly, despite the distance, the shipping costs were a quarter of what I would have paid at Rollingbeer. This stark contrast left me baffled and led me to believe that Rollingbeer's shipping fees are either unreasonably high or there is an intricacy that eludes my understanding. In conclusion, while I appreciate the diverse range of offerings, the prompt customer support, and the impeccable delivery service, the disparity in shipping costs has prompted me to explore other alternatives. It is my hope that Rollingbeer addresses this issue, as I would love to continue supporting a business that excels in so many other aspects.
L LEMAIRE JOSSELIN
1387 days ago

Affordable Brews, but Watch Out for Shipping Costs!

After stumbling upon rolling-beers.fr while on the lookout for brewing supplies, I was immediately drawn in by their extensive selection and excellent customer service. Being an amateur brewer, I have made several purchases from this online store and have always been impressed by their responsiveness and friendliness. The delivery process, handled by DPD, is top-notch – my orders arrived promptly and securely, with not a single bottle broken in transit. However, my enthusiasm took a hit when I realized that Rollingbeer calculates shipping costs based on weight. This means that the more you order, the more you pay for shipping. In fact, during my last shopping spree, I was taken aback to see nearly 40 euros added to my total for shipping alone! Feeling uneasy about this, I decided to explore other options and, lo and behold, I stumbled upon a Dutch website offering the exact same products (at slightly lower prices, I might add) and utilizing the same courier service (DPD), yet charging a mere fraction of the shipping costs – four times less, to be precise! This stark price difference left me puzzled and somewhat disappointed. Could it be that Rollingbeer's shipping fees are exorbitant, or perhaps there's a hidden aspect that I'm missing? While I appreciate the quality of their products and service, the issue of shipping costs has given me pause. For those seeking affordability, it may be worth comparing prices and exploring alternative options before finalizing your purchase with Rollingbeer.
X xavier
1465 days ago

Exceeding Expectations: A Fast and Reliable Delivery Experience

I recently had the pleasure of ordering from rolling-beers.fr during a time of uncertainty due to the lockdown. Despite the challenges of the confinement, I was pleasantly surprised by their incredibly fast and efficient delivery service. Not only did my order arrive promptly, but it also exceeded my expectations in terms of conformity and quality. The team at rolling-beers.fr truly knows how to provide exceptional service, even in challenging times. I highly recommend them to anyone looking for a reliable and top-notch experience.
X xavier
1465 days ago

Delightful Experience with Rolling-Beers.fr: Fast and Accurate Delivery Amidst Challenging Times

Let me share my personal experience with Rolling-Beers.fr – a true gem in the world of online shopping! Despite the challenging circumstances of a lockdown, I was pleasantly surprised by the speedy and accurate delivery of my order. The team at Rolling-Beers went above and beyond to ensure that my items arrived promptly and in perfect condition. Not only did the delivery exceed my expectations, but the product itself was top-notch. The quality of the beers was outstanding, and each sip was a delightful experience that I thoroughly enjoyed. The variety offered by Rolling-Beers also allowed me to explore new flavors and brands, enriching my beer-tasting journey. I cannot recommend Rolling-Beers.fr enough for anyone looking for a seamless and reliable online shopping experience, especially during uncertain times. Their commitment to customer satisfaction and quality products truly sets them apart. Thank you, Rolling-Beers, for making my online shopping experience a memorable and joyful one!
R Reno
1968 days ago

Unraveling Excellence: My Journey with Rolling-Beers.fr

Embarking on countless orders through rolling-beers.fr has been nothing short of a perfect experience. The seamless process from placing orders to the outstanding swiftness of deliveries truly sets them apart. What truly dazzled me was the impeccable customer service - always reachable and responsive to my every query. Rolling-Beers.fr has elevated my shopping experience to new heights, making every interaction a delight. Cheers to their excellence!

Introduction

Rolling Beers is an online beer retailer based in France, offering a wide selection of craft beers and other alcoholic beverages. With a user-friendly website and a commitment to excellent customer service, Rolling Beers aims to provide a convenient and enjoyable shopping experience for beer enthusiasts.

Pros and Cons

  • Pros:
    • Extensive selection of craft beers
    • User-friendly website with easy navigation
    • Excellent customer service
    • Competitive pricing
    • Variety of payment options
  • Cons:
    • Limited international shipping options
    • No loyalty program for repeat customers

User Experience

Rolling Beers provides a seamless user experience with its well-designed website. Browsing through the extensive collection of beers is easy and intuitive, with helpful filters to narrow down search results. The product pages offer detailed descriptions, highlighting the beer's flavor profile and ingredients. The checkout process is straightforward, with various payment options available to cater to different customer preferences.

Pricing and Value for Money

Rolling Beers offers competitive pricing for its wide range of craft beers. The website regularly features special promotions and discounts, allowing customers to enjoy great value for their money. Additionally, the quality of the products justifies the prices, ensuring that customers get a satisfying experience with every purchase.

Customer Service

Rolling Beers prides itself on its exceptional customer service. The support team is highly responsive, promptly addressing any inquiries or concerns. They are knowledgeable about the products and can provide recommendations based on individual preferences. Customers can expect a seamless and personalized experience when dealing with the customer service team.

Product Quality and Selection

The selection of craft beers at Rolling Beers is impressive, featuring both local and international brands. The website showcases a diverse range of styles, from IPAs to stouts, ensuring that every beer lover can find something to enjoy. The products are of high quality and carefully curated to ensure the best possible taste and experience.

Website Usability

Rolling Beers has invested in creating a user-friendly website. The interface is clean and intuitive, allowing customers to navigate easily and find the beers they are looking for. The search functionality and filters make it convenient to explore the extensive collection. The website also provides detailed information about each beer, including tasting notes and customer reviews, enabling informed purchasing decisions.

Returns and Exchanges

Rolling Beers has a hassle-free returns and exchanges policy. In the rare event that a customer receives damaged or unsatisfactory products, the company is swift in resolving the issue. They offer a straightforward process for returns or exchanges, ensuring customer satisfaction and confidence in their purchases.

Promotions and Discounts

Rolling Beers frequently offers promotions and discounts, allowing customers to enjoy savings on their purchases. These promotions may include limited-time offers, seasonal discounts, or bundle deals. By regularly checking the website or subscribing to the newsletter, customers can take advantage of these promotions and get more value for their money.

Reputation

Rolling Beers has established a strong reputation in the beer retail industry. Their commitment to providing quality products, excellent customer service, and a seamless shopping experience has garnered positive reviews from satisfied customers. The company has built trust among beer enthusiasts by consistently delivering on their promises.

Payment Options

Rolling Beers offers a variety of payment options to accommodate different customer preferences. Customers can choose to pay using major credit cards, including Visa, Mastercard, and American Express. Additionally, the website accepts payments through secure online platforms such as PayPal, providing an extra layer of security for transactions.

Loyalty Programs

At the moment, Rolling Beers does not have a dedicated loyalty program for repeat customers. While this may be a missed opportunity to reward and further engage with loyal customers, the company compensates for this through competitive pricing and consistent product quality.

Customer Reviews

Customer reviews play a crucial role in shaping Rolling Beers' reputation. The website features a section dedicated to customer reviews, allowing shoppers to read about others' experiences with particular beers. This transparency helps customers make informed decisions and adds to the overall trustworthiness of Rolling Beers as a retailer.

Community Involvement

Rolling Beers actively participates in the beer community by collaborating with local breweries and hosting events. They showcase limited edition and special release beers, helping to promote and support smaller craft breweries. By actively engaging with the community, Rolling Beers fosters a sense of camaraderie among beer enthusiasts.

Shipping and Costs

Rolling Beers offers reliable shipping services within France, ensuring that customers receive their orders in a timely manner. However, international shipping options are currently limited, which may be disappointing for customers outside of France. It is important to note that shipping costs can vary depending on the destination and the weight of the package. Rolling Beers provides transparent information about shipping costs during the checkout process, allowing customers to make informed decisions.

Overall, Rolling Beers stands out as a reputable online beer retailer with a wide selection of craft beers, competitive pricing, excellent customer service, and a user-friendly website. While there are some areas for improvement, such as expanding international shipping options and implementing a loyalty program, Rolling Beers continues to cater to beer enthusiasts with its commitment to quality and customer satisfaction.