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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 20 Jul 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 2.2 5 5 5 5
Jan 2023 5 5 4.1 3.6 5 1.7
Feb 2023 5 1.3 5 5 5 5
Mar 2023 5 1.2 5 5 5 5
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Detailed Rootsandherbs Review by

Introduction is an online platform that offers natural and organic products for health, wellness, and beauty. The website caters to individuals who are conscious about their health and believe in using authentic and pure products. With a wide range of products, aims to promote a more natural and sustainable lifestyle.

Pros and Cons

Pros: - Offers natural and organic products that are free from harmful chemicals. - Products are made in small batches to ensure freshness and quality. - Provides detailed information about the ingredients, usage, and benefits of each product. - Offers an easy and hassle-free way to shop for natural products online. Cons: - The website may be overwhelming for first-time buyers. - Some products may seem expensive compared to similar offerings from other brands.

User Experience

Navigating through the website is easy and straightforward, with clear categorization of products. Each product page contains comprehensive information about the ingredients, usage, and benefits of the product, helping customers make an informed decision. The checkout process is also seamless, with different payment options available for the convenience of the customer.

Pricing and Value for Money offers products at a premium price point due to the use of natural, organic, and high-quality ingredients. While some products may seem expensive, customers do get good value for their money, given the quality and effectiveness of the products.


Some alternatives to include other online platforms that offer natural and organic products such as Nykaa, The Body Shop, and Kama Ayurveda.

Customer Service offers prompt customer service through email, phone, and social media. The website also has a detailed FAQ section that addresses common queries and concerns.

Product Quality and Selection offers a wide range of natural and organic products that are crafted with high-quality ingredients. The products are made in small batches to ensure freshness and efficacy. From skincare to hair care and wellness products, has a product for every need.

Website Usability

The website is easy to navigate, with clear categorization and search options. Each product page contains comprehensive information about the product, making it easier for customers to make an informed decision. The website is also optimized for mobile devices, making it convenient for users to shop on the go.

Returns and Exchanges accepts returns and exchanges within 10 days of delivery. The products must be unused, unopened, and in their original packaging. Customers must reach out to the customer service team to initiate the return or exchange process.

Promotions and Discounts offers promotions and discounts on select products from time to time. Customers can subscribe to the website's newsletter to stay updated on the latest offers and deals.

Reputation has a solid reputation for offering high-quality products that are natural and organic. The brand has garnered positive reviews from customers who have experienced the efficacy of the products.

Payment Options offers multiple payment options, including credit and debit cards, net banking, PayPal, and cash on delivery.

Loyalty Programs does not have a loyalty program currently, but customers can sign up for the newsletter to stay updated on any future programs or offers.

Customer Reviews

Customers have left positive reviews about the effectiveness of the products and the prompt customer service on The website also has a section for verified customer reviews, providing transparency and authenticity to potential buyers.

Community Involvement is committed to promoting a more sustainable lifestyle and is involved in various CSR initiatives. The brand supports local farmers and artisans while striving to minimize its carbon footprint.

Shipping and Costs offers free shipping on orders above Rs. 999. For orders below Rs. 999, a flat shipping rate of Rs. 150 is applicable. The website ships to multiple locations across India, and the estimated delivery time varies depending on the delivery location.

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