Users Voice for Rosewe

10% users rated Terrible
1% users rated Poor
1% users rated Average
4% users rated Very Good
85% users rated Excellent
Pie Chart Review Representation for Rosewe
Rosewe Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 17 Sep 2019

Last updated by on 08 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Oct 2022 2.8 2.6 1 4.7 3 4.2
Nov 2022 4.4 4 1 4.5 4 2.8
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2.6 1.4 4.1 2.2 3.4
Mar 2023 3.1 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Rosewe Review by

Introduction

Rosewe.com is an online fashion retailer that offers stylish clothing, shoes, and accessories for women. The website has been around for over a decade, and it has gained a reputation for affordable prices and trendy styles. Whether you're looking for dresses, tops, swimwear, or skirts, Rosewe offers a wide range of options in different colors and sizes.

Pros and Cons

Pros: - Affordable prices - Trendy styles - Wide range of options for different sizes and colors - Easy to navigate website - Free shipping on orders over $15 Cons: - Inconsistent product quality - Long shipping times - Difficulties with returns and exchanges - Some customers have reported issues with customer service

User Experience

The website is easy to navigate, with clear categories that make it easy to find what you're looking for. The product images are high-quality and show each item from multiple angles. However, some customers have reported issues with the sizing of the clothing and the accuracy of the product descriptions.

Pricing and Value for Money

Rosewe offers competitive prices that are significantly lower than many other retailers. However, some customers have reported that the quality of the clothing does not match the pricing.

Alternatives

Some alternatives to Rosewe include Shein, Zaful, and Romwe. These retailers offer similar styles and pricing, but they may have different product quality and shipping times.

Customer Service

Some customers have reported issues with customer service, including difficulties with returns and exchanges and long response times. However, the website does offer a live chat feature that allows customers to get quick answers to their questions.

Product Quality and Selection

The quality of the clothing is inconsistent, with some items being good quality and others falling apart after a few wears. The selection of items is extensive, with a variety of styles and sizes available.

Website Usability

The website is easy to use, with clear categories and a search function that make it easy to find specific items. However, some customers have reported issues with slow load times and difficulty navigating the checkout process.

Returns and Exchanges

Some customers have reported difficulties with returns and exchanges, including long wait times and unresponsive customer service. The website's return policy is somewhat restrictive, with items only eligible for return within 30 days of purchase.

Promotions and Discounts

Rosewe offers regular promotions and discounts, including free shipping on orders over $15 and discounts for first-time customers. Customers can also earn points for purchases and referring friends, which can be redeemed for discounts.

Reputation

Rosewe's reputation is somewhat mixed, with some customers praising the website for its affordable prices and trendy styles, while others have reported issues with product quality and customer service.

Payment Options

Rosewe accepts a variety of payment options, including major credit cards and PayPal.

Loyalty Programs

Rosewe offers a rewards program that allows customers to earn points for purchases and referring friends. Customers can redeem these points for discounts on future purchases.

Customer Reviews

Customer reviews on Rosewe.com are mixed, with some customers praising the website for its affordable prices and trendy styles, while others have reported issues with product quality and customer service.

Community Involvement

Rosewe does not appear to have any active involvement in community events or causes.

Shipping and Costs

Rosewe offers free shipping on orders over $15, but shipping times can be long, with some customers reporting wait times of several weeks. Expedited shipping is available for an additional cost.

Rosewe Recent User Reviews

User Rating

5 stars

542

4 stars

53

👤

Reviewer Name: Madeline Vazquez

Review Submission Date: 2023-01-28

Review Title: She was really understanding
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Review Description: I spoke to a very lovely person who listen and resolved

👤

Reviewer Name: Janet Hodges

Review Submission Date: 2023-01-27

Review Title: Helping me and being polite and solving…
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Review Description: Helping me and being polite and solving my problem

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Reviewer Name: L W

Review Submission Date: 2023-01-26

Review Title: I was great having prompt professional…
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Review Description: I was great having prompt professional service. I will definitely using chat in the future.Thank you Lydia!

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Reviewer Name: Sylvia C Wayman

Review Submission Date: 2023-01-24

Review Title: speedy service ..no wait time. Answers to all my questions.
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Review Description: ALL QUESTIONS ANSWERED IN SPEEDY TIME AND AND INFORMATION GIVEN ME REGARDING MY ORDER. THANKS

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Reviewer Name: undefined

Review Submission Date: 2023-01-24

Review Title: Lydia was
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Review Description: Lydia wasprofessional, and nice and courteous,she quickly resolved my problem so happy will be ordering again thank you Lydia

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Reviewer Name: Isoken Osunde

Review Submission Date: 2023-01-24

Review Title: I got a prompt response to my enquiry
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Review Description: I got a prompt response to my enquiry, with the propose help to get my missing orders.

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Reviewer Name: Robin Rodgers

Review Submission Date: 2023-01-21

Review Title: She check on my order and was very nice…
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Review Description: She check on my order and was very nice just hope my dress get here in time.

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Reviewer Name: MP

Review Submission Date: 2023-01-21

Review Title: Total garbage
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Review Description: If I could give a zero, I would. Believe the reviews - these items are very low quality and shipping is slow! Trash!!! They are nothing like advertisements/photos. A waste of money and time. I will not bother to return. I will take the loss and hopefully this review saves the next person from this company!

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Reviewer Name: wanda flournoy

Review Submission Date: 2023-01-21

Review Title: Awesome customer service
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Review Description: This is my 1st time ordering from this site and customer service asked for a picture and got right on it. That is top notch service. This a birthday outfit and it needs to be right.

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Reviewer Name: Amanda Macconnell

Review Submission Date: 2023-01-21

Review Title: Positive Experience
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Review Description: I know a lot of people seem to have negative things to say but I actually had a very positive experience with Rosewe and glad I gave them a chance. I ordered quite a few bathing suits from them and they arrived 10 days from when I ordered. All the suits were sized exactly as on the size chart. Unless they happen to fall apart when they are washed or I swim wearing them, I'm a happy customer and will order again. A few of the suits actually fit me better than any other suits I have owned.