Rosmancomputers Reviews

Voted Good (4/5)

510 Votes

20 Reviews

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In the Electronics Store category

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5% users rated Poor
5% users rated Average
10% users rated Very Good
75% users rated Excellent
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Z Zee
90 days ago

Exceptional Service, Quality Products, and Unbeatable Recommendations!

When I stumbled upon rosmancomputers.com.au, I never expected to find such a gem in the digital world. Their customer service goes above and beyond, making me feel valued and understood with every interaction. Not to mention the products they offer – top-notch quality that exceeded my expectations. From the seamless browsing experience to the swift delivery, every aspect of my purchase journey was flawless. The recommendations I received were spot-on, showcasing their expertise and dedication to ensuring customer satisfaction. I cannot recommend rosmancomputers.com.au enough to anyone looking for a reliable and trustworthy online store. Thank you for setting the bar high and exceeding it every single time! Keep up the fantastic work!
M Michelle Stubbs
90 days ago

Exemplary Customer Care: A True Gem in the Digital World!

Let me share my exceptional experience with rosmancomputers.com.au. The customer service team sets the gold standard in responsiveness and communication. Whenever I reached out with queries, they promptly replied, ensuring I was always in the loop about my order's progress. This level of attentiveness and care truly sets them apart from the rest. Kudos to the team for their top-notch service!
C croydon
91 days ago

Unwavering Signal Strength, But a Curious Disappearance

I recently purchased a Wi-Fi device from rosmancomputers.com.au, and initially, I was impressed by the strong and reliable signal it provided. However, after just a week, my excitement turned into disappointment when my Wi-Fi suddenly stopped working. Upon checking the device manager, I noticed a peculiar issue: while the Bluetooth and Qualcomm Fast Connect 7800 Dual Bluetooth Adapter were present, the network adaptor mysteriously disappeared. This caused my tray internet icon to vanish, leaving me puzzled and frustrated. Despite my efforts to troubleshoot by toggling settings like Win+A, I couldn't find a way to restore the missing Wi-Fi option. The lack of clear instructions for the first version of their Wi-Fi 7 range made it challenging to locate the appropriate driver, as this device was not as straightforward as plug-and-play. Although the product showed promise with its robust signal strength, I was unable to fully test its speed capabilities or utilize it to its full potential due to compatibility issues with my home router, which operates on Wi-Fi 5 technology. In conclusion, while rosmancomputers.com.au's Wi-Fi device showcased impressive signal strength, the unexpected disappearance of the network adaptor left me with an unresolved connectivity issue, highlighting the importance of comprehensive product information and seamless user experience for optimal functionality.
S S'raya Rahmat
108 days ago

Superb Service and Seamless Transactions

Diving into the realm of online shopping can be quite overwhelming, but my experience with rosmancomputers.com.au was nothing short of a breeze. The website interface was straightforward to navigate, making my search for the perfect tech gear a delight. What truly stood out was the impeccable customer service. The staff at Rosman Computers were not only helpful but exuded a level of friendliness that set them apart. They were readily available to address any queries I had, ensuring that my shopping journey was as smooth as can be. Thanks to their assistance, I was able to make informed decisions without any hassle. The entire process felt like a personalized experience, leaving me with a sense of satisfaction that is rare to come by in the online shopping world. If you're looking for a seamless transaction paired with exceptional service, Rosman Computers is the way to go. My journey with them was indeed quick and easy, solidifying them as my go-to for all things tech-related.
A andrew johnston
130 days ago

Exemplary Customer Service that Goes Above and Beyond Expectations

At Rosman Computers, I experienced unparalleled customer service that truly left me in awe. Not only did their salesmen provide me with top-notch assistance, but they also made sure my order was promptly delivered. When I encountered some technical issues, their quick thinking and dedication shone through as they supplied me with the TP-Link phone number, enabling me to resolve the problem efficiently. This level of care and attention is rare to find in today's fast-paced world, and I am immensely grateful for the exceptional support I received. Thank you, Rosman Computers, for going the extra mile to ensure a seamless and pleasant experience for your customers.
U Uyen Le
152 days ago

Turning Disappointment into Success: My Experience with Rosman Computers

Embarking on an exciting journey to upgrade my computer, I turned to rosmancomputers.com.au with high hopes. However, my initial experience was marred by a hiccup - my motherboard didn't arrive as expected. As I checked my order status, my heart sank seeing the unfortunate "declined" label next to it. Despite the initial disappointment, I was determined to resolve the issue. I reached out to the customer service team at Rosman Computers, eager for a resolution. However, the lack of immediate response left me feeling disheartened. As a first-time customer, this situation tested my trust in online shopping. Nevertheless, amidst the frustration, a beacon of hope emerged. When Rosman Computers finally got back to me, their team went above and beyond to rectify the situation. Through clear communication and efficient problem-solving, they restored my faith in their service. This experience taught me the importance of patience and communication in customer service. Rosman Computers transformed a disappointing start into a success story, showcasing their dedication to customer satisfaction. Despite the initial setback, their prompt action and commitment to resolving the issue left me impressed. I am grateful for the efforts of the Rosman Computers team in addressing my concerns and ensuring a positive outcome. This experience has not only strengthened my confidence in their products but also highlighted the value of customer-centric support. Thank you, Rosman Computers, for turning my disappointment into a memorable customer journey.
J Jason Kresin
169 days ago

Life-saver in Times of Crisis: Unmatched Service and Speed

When our company faced an urgent breakdown requiring a rare PCI board, our search led us to rosmancomputers.com.au. Despite the uniqueness of our request, the team not only located the part swiftly but also managed to dispatch it and have it delivered interstate within just two days. Their efficiency and dedication truly saved the day for us. The exceptional service they provided for such a low-cost item was unparalleled, reflecting their commitment to customer satisfaction. Thank you, Rosman Computers, for your outstanding support and personalized attention in our time of need.
C Claire
194 days ago

A Gem of a Discovery: Unbeatable Deals Await at Rosman Computers!

Embarking on my quest for the perfect tech equipment, I stumbled upon rosmancomputers.com.au, and what a find it was! The array of fantastic deals on Rosman Computers was unparalleled, making me ecstatic that I hadn't settled for anything else prior. The SFF build I have long dreamt of finally seems within reach. And let's talk about the 10,000mAh Charger - an absolute steal at just $16, down from $100! The anticipation of receiving my treasures next week is palpable. With such incredible finds and exceptional service, shopping at Rosman Computers has been a delightful experience. I wholeheartedly recommend this website to all deal seekers out there! 10/10 and 5 stars - truly deserving accolades.
L Lee Rodriguez
205 days ago

A Game-Changer in E-Commerce: Rosman Computers Shines Bright

As I embarked on the quest for the perfect upgrade for my trusty old PC, fate led me to rosmancomputers.com.au – a decision that would prove to be a game-changer in my online shopping experience. What initially caught my eye was the unbeatable price on offer, standing out amidst the sea of options online. Venturing into uncharted territory, I decided to take the leap of faith, enticed further by the promise of free delivery. To my delight and genuine surprise, Rosman Computers not only had the item in stock but also displayed unparalleled efficiency in processing my order. The speed with which they meticulously packed and dispatched my upgrade was nothing short of impressive, setting a new standard for online retailers. The cherry on top? The swift delivery that saw my package reaching Brisbane the very next day, much to my awe and satisfaction. In a world where seamless service and rapid responses make all the difference, Rosman Computers shines as a beacon of excellence. The seamless process, from browsing to doorstep delivery, showcased their commitment to customer satisfaction. I am grateful for the hassle-free experience and exceptional service provided by Rosman Computers. Here's to more pleasant surprises and stress-free purchases – thank you, Rosman Computers, for setting the bar high in the realm of e-commerce.
M Mary Ann Ghaffurian
213 days ago

From Complexity to Clarity: How Josh Made My Tech Dreams Come True

Embarking on a journey to build a custom tech system seemed daunting at first, especially with the added challenge of sourcing specific components post-Covid lockdown. However, Josh from rosmancomputers.com.au proved to be a guiding light throughout this intricate process. His unwavering support and assistance at every step reassured me and instilled confidence in the project. Josh's expertise and dedication were truly commendable. He seamlessly navigated through the complexities of ordering and importing essential parts, ensuring a smooth and efficient experience despite the ongoing shipping challenges. His attention to detail and proactive communication were instrumental in turning what could have been a stressful ordeal into a truly enjoyable endeavor. I am grateful for Josh's exceptional level of service and professionalism. His unwavering commitment to customer satisfaction not only met but exceeded my expectations. Thanks to his invaluable assistance, I am now the proud owner of a cutting-edge tech system that fulfills all my needs and more. I highly recommend Josh and rosmancomputers.com.au to anyone seeking a seamless and personalized tech solution. Trust Josh to turn your technological aspirations into reality, just as he did for me. Thank you, Josh, for making my tech dreams come true!
L Laurie Martin
215 days ago

A Testimony of Exceptional Customer Service: Replacing Broken Laptops with Care

Let me share my experience with rosmancomputers.com.au, where I recently purchased two laptops. Unfortunately, both arrived broken due to transportation mishaps. The frustration of receiving damaged goods was quickly replaced by gratitude towards Josh and Leigh. Their efforts to expedite the replacement process were commendable. Despite the initial setbacks, their dedication and commitment shone through as they tirelessly liaised with the distribution team to ensure I received the replacements promptly. I am truly grateful for the outstanding customer service provided by Josh and Leigh. Their swift actions and genuine care transformed a potentially negative experience into a positive one. Thank you for going above and beyond to address the issue promptly and ensuring customer satisfaction. Your professionalism and dedication are truly appreciated. Sincerely, Laurie.
K Kath
264 days ago

Unmatched Care and Convenience

Every now and then, you come across a gem of a company that truly puts its customers first. Rosman Computers is exactly that – a shining example of exceptional service and convenience. When I reached out to them wanting to purchase something and pick it up nearby, I was met with a level of care and efficiency that is hard to come by these days. The process was seamless, with everything organized for me effortlessly. It was evident from the start that customer service is not just a box to tick for Rosman, but a genuine priority. The attention to detail and the willingness to go the extra mile left a lasting impression on me. It's rare to find a company that not only meets your needs but exceeds them with such grace. I can confidently say that I will not hesitate for a second to purchase from Rosman Computers again. Their commitment to their customers is truly commendable and sets them apart in a world where true care and consideration can sometimes feel like a distant memory. Thank you, Rosman, for restoring my faith in exceptional service.
Z Zena
301 days ago

Exceptional Service and Swift Delivery – A True Gem at Rosman Computers

From the moment I placed my order with Rosman Computers, I was met with professionalism and efficiency, particularly by Josh who handled my query over the phone with expertise that exceeded my expectations. The speed at which my order was processed and dispatched was truly impressive, leaving me with a sense of satisfaction and trust in the company's capabilities. However, my positive experience hit a bump when the courier failed to provide accurate delivery information, resulting in my valuable $4750 laptop being left unattended. Despite this unsettling moment, I was relieved that the package remained untouched. I believe that in such situations, communication and security measures should be heightened for the safety of all deliveries. Nonetheless, I am overall pleased with my experience with Rosman Computers. I genuinely appreciate the good service they provided and hope that they continue to maintain and build upon their exceptional standards. Thank you for a positive shopping experience that I will not soon forget.
B Brent Harding
340 days ago

Rosman Computers Delivers Exceptional Products, But Delivery Experience Could Use Improvement

As a loyal customer of Rosman Computers, I can confidently say that their products never disappoint. I recently purchased a laptop from their website, and the quality exceeded my expectations. The performance, design, and durability of the laptop truly impressed me. However, I must admit that my delivery experience left something to be desired. While Rosman Computers promptly dispatched my order, the delivery process itself was a bit cumbersome. The tracking information provided was insufficient, leading me to nearly fall victim to a delivery company scam. It was quite disconcerting to almost get caught up in such a situation due to the lack of comprehensive delivery company details. Moreover, the actual delivery attempt was subpar. Instead of attempting to drop off the package at my address, the delivery company left it at the post office. This forced me to take time out of my day to pick it up, which defeated the purpose of online shopping – convenience. After all, one of the main reasons for purchasing online is to enjoy the luxury of having items delivered straight to your doorstep without hassle. Despite these delivery concerns, my overall satisfaction with Rosman Computers remains high. Their exceptional products make them a standout in the industry, and I will continue to support them. I hope that they can address the delivery issues to provide a seamless and stress-free shopping experience for all their customers.
L Lachlan
371 days ago

Exemplary Service & Products: A Customer’s Perspective

I can't emphasize enough how exceptional my experience with Rosman Computers has been. From the high-quality products they offer to their unparalleled customer service, every aspect of my interaction with them has been outstanding. Upon receiving my order, I, like the original reviewer, also encountered a slight hiccup with missing paperwork. However, what truly set Rosman Computers apart was their swift response and immediate action to rectify the situation. Not only did they promptly address my concern, but they also went above and beyond to ensure that I felt valued and appreciated as a customer. Their friendly and professional demeanor, coupled with their dedication to customer satisfaction, left a lasting impression on me. It's rare to come across a company that prioritizes their customers to this extent, and Rosman Computers has truly set the bar high. I urge anyone in search of top-notch products and impeccable service to look no further than Rosman Computers. Thank you for going the extra mile and exceeding my expectations. Your commitment to excellence has certainly won me over, and I will be a loyal customer for life. A big shoutout to the team for embodying true customer-centric values!

Introduction

Rosman Computers is a leading online retailer specializing in computer hardware and software products in Australia. With a diverse range of products and a user-friendly interface, this website has gained a reputation for providing reliable and cost-effective solutions to meet customers' technological needs. In this review, we will evaluate various aspects of rosmancomputers.com.au, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  1. Wide selection of computer hardware and software products
  2. Competitive pricing compared to other retailers in the market
  3. Responsive and knowledgeable customer service team
  4. Website offers a smooth and intuitive browsing experience
  5. Efficient returns and exchange policy
  6. Regular promotions and discounts available
  7. Positive reputation in the industry
  8. Multiple payment options for customer convenience
  9. Loyalty program for returning customers
  10. Positive customer reviews highlighting satisfaction and reliability
  11. Active involvement in the community through sponsorships and events
  12. Prompt shipping with transparent costs
  • Cons:
    1. Product selection might not be as extensive as some specialized retailers

    User Experience

    Rosman Computers offers users a seamless and enjoyable browsing experience. The website's clean design and well-organized categories make it easy for customers to find the products they need. The search functionality provides quick and accurate results, ensuring efficient navigation. Additionally, the website's fast loading speed contributes to a pleasurable user experience.

    Pricing and Value for Money

    Rosman Computers strives to deliver competitive pricing in the market. Customers can find great deals on a wide range of computer hardware and software products, ensuring excellent value for money. The website frequently offers special promotions and discounts, making it even more cost-effective for shoppers.

    Customer Service

    The customer service team at Rosman Computers is highly responsive and knowledgeable. They are readily available to assist customers with any inquiries or concerns they may have. Whether through phone or email, their helpful and friendly approach ensures a satisfactory customer experience.

    Product Quality and Selection

    Rosman Computers offers a diverse selection of high-quality computer hardware and software products. While the product range may not be as extensive as some specialized retailers, the website covers all the essential components and peripherals needed by both casual users and professionals. Customers can rely on the reliability and durability of the products offered.

    Website Usability

    Rosman Computers' website is designed with user-friendliness in mind. The clear layout, intuitive navigation, and easy-to-understand product descriptions make it effortless for customers to browse and make informed purchase decisions. The website is also mobile-responsive, ensuring a consistent experience across different devices.

    Returns and Exchanges

    Rosman Computers has an efficient returns and exchange policy to provide customers with peace of mind. If a product is defective or not as described, customers can easily initiate a return or exchange process. The website provides clear instructions and guidelines, simplifying the process for customers.

    Promotions and Discounts

    Rosman Computers offers regular promotions and discounts, providing customers with further cost savings. These promotions can include discounts on specific products, bundle deals, or coupon codes. Customers can stay updated on the latest promotions by subscribing to the website's newsletter or following their social media channels.

    Reputation

    Rosman Computers has built a positive reputation in the industry. With years of experience and a commitment to customer satisfaction, the company has garnered trust and reliability among its customer base. The website has received positive feedback from customers, further strengthening its reputation.

    Payment Options

    Rosman Computers offers multiple payment options to cater to customers' preferences and convenience. These options include credit/debit card payments, PayPal, and bank transfers. The secure payment gateway ensures the protection of customers' personal and financial information.

    Loyalty Programs

    Rosman Computers values its returning customers and offers a loyalty program to appreciate their continued support. Through this program, customers can earn rewards and exclusive discounts based on their purchase history. This incentivizes customer loyalty and encourages repeat purchases.

    Customer Reviews

    The feedback and reviews from customers highlight their satisfaction with Rosman Computers' products and services. Customers commend the company for its reliability, product performance, competitive prices, and responsive customer service. These positive reviews further establish the company's expertise and dedication to customer satisfaction.

    Community Involvement

    Rosman Computers actively involves itself in the community through sponsorships and participation in events. By supporting local organizations and initiatives, the company demonstrates its commitment to giving back to the community and fostering positive relationships.

    Shipping and Costs

    Rosman Computers ensures prompt shipping, with orders typically dispatched within a specified timeframe. The website provides transparent information about shipping costs, allowing customers to calculate and plan their expenses accordingly. Additionally, the company offers various shipping options to cater to different customer needs.

    In conclusion, Rosman Computers is a reputable online retailer offering a wide range of computer hardware and software products. With competitive pricing, responsive customer service, reliable product quality, and a user-friendly website, it provides an excellent platform for customers to meet their technological needs. The company's positive reputation, active community involvement, and attractive promotions further contribute to its appeal. Overall, Rosman Computers delivers a high level of expertise, authoritativeness, and trustworthiness, making it a top choice for computer enthusiasts and professionals in Australia.