Route1print Reviews

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20 Reviews

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In the Print & Graphic Design category

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C Conor
53 days ago

Exceeding Expectations Every Time

As a loyal customer of route1print.co.uk, I have had the pleasure of working with Matt De Franco multiple times, and each experience has been nothing short of exceptional. His dedication to ensuring top-notch service and quality for our projects is truly remarkable. I highly recommend requesting to speak with him when reaching out to Route 1 – you won't be disappointed!
N Naomi Walker
65 days ago

Unparalleled Support and Quality Prints

Looking for exceptional customer service and top-notch print quality? Look no further than route1print.co.uk! My experience with Route 1 was nothing short of amazing. The team's quick responses and proactive approach in solving any print concerns sets them apart. In particular, working with Account Executive, Caroline, was an absolute delight. Her dedication to resolving issues and ensuring satisfaction truly went above and beyond. From start to finish, Route 1 delivers on their promise of great customer service, swift delivery, and impeccable print quality. I was thoroughly impressed and highly recommend their services to anyone in need of printing solutions. Route 1 has truly earned my trust and loyalty.
N NOW PRINT
67 days ago

Loyal Customers Demand: Elevate Shale’s Status and Salary!

As a loyal customer of route1print.co.uk, I am honored to express my immense gratitude towards Shale for his exceptional dedication and unwavering commitment to customer satisfaction. Shale's remarkable efforts to ensure the timely delivery of our crucial order of 10,000 flyers truly exemplify his unparalleled professionalism and expertise in the field. His profound understanding of our requirements, coupled with flawless communication skills, not only facilitated a seamless process but also instilled a sense of trust and reliability in our partnership with Route 1 Print. Without a doubt, Shale's outstanding performance deserves recognition and reward in the form of a well-deserved pay rise. I wholeheartedly recommend Route 1 Print to all businesses seeking top-notch service and a team that consistently exceeds expectations. Thank you, Shale, for embodying excellence and setting a benchmark for customer service excellence!
T Tamara Cornish
80 days ago

An Exceptional Experience with Route1Print: Prompt, Professional, and Perfection

As a satisfied customer of route1print.co.uk, I am delighted to share my experience. Every order placed with them has been a breeze, with deliveries arriving promptly and in pristine condition. The efficiency, quality, and overall professionalism displayed by their team, especially David, have exceeded my expectations. I cannot praise them enough! Their stellar service has not only earned my loyalty, but also my eagerness to continue collaborating with them as my business expands. 100% recommended for anyone seeking top-notch printing services.
H HtwoA Design Ltd
84 days ago

Exceptional Support: A Testament to Outstanding Service

My experience with route1print.co.uk's customer care team was nothing short of exceptional. I cannot thank Alene and Caroline enough for their dedication and going the extra mile to ensure the timely delivery of a crucial project. Their outstanding communication skills truly set them apart. It's rare to find such a devoted team that genuinely cares about their customers' needs. Alene and Caroline's unwavering commitment to providing top-notch service speaks volumes about the company's values and dedication to customer satisfaction. I am truly grateful for their efforts and the positive impact they have had on my experience with route1print.co.uk. If you are looking for a company that values its customers and has a customer care team that truly cares, look no further than route1print.co.uk. Their exceptional support made a world of difference for me, and I highly recommend their services to anyone seeking reliability, quality, and outstanding customer care.
S Steve Haresign
87 days ago

Every Company Needs a Haydn: A Testimonial for Route1print.co.uk

Having had the pleasure of experiencing Route1print.co.uk’s exceptional service firsthand, I firmly believe that a company's success is founded on its people. The team at Route1print.co.uk not only consists of talented artists and dedicated printers but also includes frontline heroes like Haydn Lowe from Customer Services. During a recent project that demanded meticulous attention, Haydn Lowe exemplified the epitome of customer service. Going above and beyond doesn't quite capture his dedication; he didn't just go the extra mile – he ran a marathon. Haydn's unwavering commitment and exceptional service truly set the gold standard. In today's competitive business landscape, finding individuals like Haydn is a rarity and a true asset to any company. Route1print.co.uk is fortunate to have such a remarkable team member who embodies dedication, passion, and outstanding customer care. Every company needs a Haydn to elevate its service to unparalleled heights. Thank you, Route1print.co.uk, for your exceptional team and commitment to customer satisfaction.
C Copy Write
95 days ago

Above and Beyond: Finding Exceptional Service with Route1Print

Reflecting on my interaction with Route1Print, I can't help but praise the outstanding service I received, particularly when requesting samples. Kerry Higginbottom's friendly demeanor and helpful attitude truly set the standard for exceptional customer service. Not only did Kerry ensure a swift delivery of the sample, but also went the extra mile to follow up with a detailed email, reinforcing our conversation and demonstrating a commitment to customer satisfaction. This level of personalized care and attention is a rare find in today's fast-paced world, making my experience with Route1Print truly memorable and leaving a lasting positive impression. Their dedication to going above and beyond for their customers is evident, and I wholeheartedly recommend Route1Print to anyone seeking quality service and products.
M Mr Graham Gill
136 days ago

Above and Beyond: A Tale of Exceptional Customer Service

When my order from route1print.co.uk faced a delivery date snag, Kerry stepped in and saved the day. Not only did she ensure a Saturday delivery to prevent any disappointment for my customer, but she did so with unwavering patience despite my flurry of inquiries. Kerry's dedication and commitment to customer satisfaction truly set a shining example of excellence in customer service. Thank you once again for going the extra mile!
A Alex H
150 days ago

An Unforgettable Experience with Route1Print

I can't thank Route1Print enough for their exceptional customer service! When a courier mishap left me without my print job, I was extremely frustrated. However, after reaching out to the team at Route1Print and receiving assistance from Kerry, everything turned around. Not only did Kerry address my concerns promptly, but she also arranged for a reprint of my job and ensured swift delivery the next working day. The dedication and efficiency displayed were truly remarkable, and I couldn't be happier with the resolution. Route1Print has won me over with their outstanding service and commitment to customer satisfaction. Without a doubt, I highly recommend them for all printing needs!
J John Assheton
157 days ago

A Problem Resolved with Utmost Care and Efficiency!

As a customer of route1print.co.uk, I recently encountered a concerning issue with the color reproduction on a short print run. Feeling unsure about the next steps, I reached out to the customer service team and was lucky enough to speak with Kerry. Her professionalism and swift understanding of the problem put me at ease instantly. Kerry wasted no time and promptly communicated the matter with the production team. They quickly identified that the problem stemmed from an unintentional error in either the stock or the production process. Without any delay, Kerry followed up with an email confirming that I would be refunded for the inconvenience caused. This seamless resolution to my issue left me impressed and grateful. The entire process was handled with such efficiency and care that I couldn't help but feel valued as a customer. Thank you, Kerry, for your outstanding support and for ensuring that my experience with Route 1 was resolved with no mess or fuss.
D Douglas McArthur
158 days ago

A True Lifesaver: Route1print.co.uk Came Through for Me!

After encountering a slight hiccup with my order (largely due to my own oversight), I reached out to Kerry in Sales at route1print.co.uk for assistance. To my relief, Kerry not only swiftly addressed the issue but she did so with a level of understanding and empathy that truly set Route1 apart from the rest. In a world where automated responses often dominate customer service interactions, Kerry's personalized assistance was a breath of fresh air. Having been a loyal customer of Route1 for many years, this experience further solidified my trust and commitment to their exceptional services. Thank you, Kerry and Route1, for consistently going above and beyond for your customers!
Y yann L
168 days ago

Exceptional Service and Care: A Heartfelt Testimonial for Route1print.co.uk

I am thrilled to share my glowing recommendation for Route1print.co.uk, a truly 5-star supplier! As a frequent user of printing services for my diverse client portfolio, I can confidently say that Route1print has exceeded all my expectations. Their competitive pricing and swift turnaround times have been instrumental in enhancing my business operations. What truly sets Route1print apart is the unparalleled level of care and attention provided by their exceptional team. The artwork department, in particular, has consistently gone above and beyond to ensure the success of my projects. I deeply appreciate their proactive approach, as they have not hesitated to reach out to me with valuable insights and suggestions, helping me avoid potential errors and pitfalls. Moreover, on the rare occasion when an error did occur, Route1print's dedication to resolving the issue promptly and effectively was truly remarkable. I must express my heartfelt gratitude to Bex from the artwork team, whose professionalism and diligence have made every interaction a positive and productive experience. In a world where personalized service is increasingly rare, Route1print stands out as a shining example of excellence. Thank you for your unwavering commitment to customer satisfaction and for consistently delivering top-notch quality. I wholeheartedly recommend Route1print.co.uk to anyone seeking a reliable and caring printing partner.
P Paul Martin
170 days ago

Above and Beyond: A Customer Service Delight

Allow me to share my recent experience with route1print.co.uk, where an urgent situation led me to seek a critical change in my order. I found myself in need of adjusting the quantity of calendars I had ordered, fearing the consequences of a fresh order. Enter Chloe, the epitome of exceptional customer service. Chloe's swift response and unwavering dedication to helping me navigate through this predicament left me in awe. With grace and efficiency, she not only amended my order seamlessly but also saved me from potential customer dissatisfaction and unnecessary expenses. Her professional demeanor and genuine care for my concerns truly set her apart. Chloe's exceptional service not only met but exceeded my expectations. If you seek a company that values its customers and goes above and beyond to ensure their satisfaction, I wholeheartedly recommend route1print.co.uk. In a world where remarkable service is a rarity, Chloe and route1print.co.uk stand out as beacons of excellence. Thank you for turning what could have been a stressful situation into a delightful experience.
G Graham Leeming
175 days ago

Unparalleled Support and Rapid Resolutions

Praising the exceptional customer service received from route1print.co.uk, I had a recent encounter where a delivery mishap occurred due to external factors. Despite the setback caused by a courier error, the prompt and efficient assistance provided by Kerry Higginbottom at Route1 was truly remarkable. Kerry swiftly initiated a reprint of the 500 missing brochures, showcasing unparalleled support and dedication to resolving the issue swiftly. Such professionalism and quick actions exemplify a genuine commitment to customer satisfaction. A heartfelt thank you to Kerry for her expertise and assistance during this challenging situation. With gratitude, Graham Leeming Print Manager Ovenden Printing Company
L Laurena Dobson
176 days ago

A Game-Changer Discovery: Route1Print!

When I stumbled upon Route1Print, I never anticipated the profound impact it would have on my freelance design career. For years, I grappled with the challenge of finding a dependable print partner to entrust my projects with. After receiving their sample pack, I was left absolutely awestruck. The impeccable quality and attention to detail showcased in the samples exuded professionalism and excellence. This newfound discovery has not only boosted my confidence in delivering top-notch work to my clients but has also seamlessly integrated into my workflow, transforming my design process. Route1Print has undoubtedly exceeded my expectations, and I cannot wait to embark on this exciting journey of collaboration with them. Kudos to the Route1Print team for setting a new standard of excellence in the print industry!

Introduction:

Route1Print.co.uk is a leading online printing service that offers a wide range of professional printing solutions in the UK. With a solid reputation for quality products and excellent customer service, Route1Print has become a go-to platform for businesses and individuals looking for high-quality printing at competitive prices. Whether you need business cards, brochures, banners, or any other printed materials, Route1Print has you covered.

Pros and Cons:

  • Pros:
  • Wide range of printing options and products
  • High-quality printing standards
  • Competitive pricing
  • Easy-to-use online ordering system
  • Fast turnaround times
  • Responsive and helpful customer service
  • Multiple delivery options
  • Secure payment options
  • Regular promotions and discounts
  • Cons:
  • Slightly limited customization options for certain products
  • Occasional delays in delivery

User Experience:

Route1Print provides a seamless user experience with its intuitive and user-friendly website. The online ordering process is smooth and straightforward, allowing customers to customize their print products according to their requirements. The website is well-organized, making it easy to navigate through different categories and product options. Customers can select various specifications, like paper type, finishes, sizes, and quantities, ensuring a tailored printing experience.

Pricing and Value for Money:

Route1Print offers competitive pricing for its high-quality printing services. Customers can choose from different pricing options based on their budget and requirements. While the pricing may be slightly higher compared to some budget printing services, the excellent quality and professional standards offered by Route1Print make it worth the investment. Additionally, the platform frequently provides promotions and discounts, enhancing the overall value for money.

Customer Service:

Route1Print is renowned for its exceptional customer service. Their team is responsive, knowledgeable, and dedicated to providing prompt assistance to customers for any inquiries, concerns, or issues. Whether through live chat, email, or phone, the customer service representatives go the extra mile to ensure customer satisfaction and a smooth printing experience. Customers can rely on Route1Print to address their needs promptly and professionally.

Product Quality and Selection:

Route1Print maintains high standards when it comes to product quality. They utilize state-of-the-art printing technology and premium materials to deliver exceptional results. Whether it's business cards, flyers, posters, or any other printed materials, Route1Print ensures that the final product reflects the customer's vision and meets their expectations. The platform also offers a wide selection of products, catering to various printing needs and allowing customers to find the perfect fit for their promotional or marketing campaigns.

Website Usability:

The Route1Print website is designed with user experience in mind. It features a clean layout, easy navigation, and a comprehensive menu that helps customers find the products and information they need quickly. The website also provides detailed descriptions and specifications for each product, helping customers make informed decisions. The overall usability of the website contributes to a hassle-free printing experience.

Returns and Exchanges:

Route1Print has a customer-centric returns and exchanges policy. In the unlikely event that customers receive defective or damaged products, they can contact the customer service team and initiate a return or exchange process. Route1Print takes responsibility for any errors or issues on their end, ensuring customer satisfaction with the final product.

Promotions and Discounts:

Route1Print frequently offers promotions and discounts to its customers. These could range from limited-time offers to seasonal discounts and bulk order discounts. Customers can stay updated with the latest deals by subscribing to the newsletter or following Route1Print's social media channels. The promotions and discounts add value to the already competitive pricing, allowing customers to save on their printing expenses.

Reputation:

Route1Print has built a solid reputation within the printing industry. With years of experience and a large customer base, the platform is known for its reliability, quality, and professionalism. Positive customer reviews and testimonials further validate Route1Print's reputation and showcase their commitment to delivering exceptional printing services.

Payment Options:

Route1Print offers secure payment options to ensure customers' financial information is protected. Customers can pay for their orders using major credit cards, including Visa, Mastercard, and American Express. The encrypted payment process guarantees peace of mind during transactions.

Loyalty Programs:

Currently, Route1Print does not have a specific loyalty program. However, their regular promotions and discounts allow customers to save on subsequent orders, creating a sense of loyalty and encouraging repeat business.

Customer Reviews:

Customer reviews play a vital role in establishing trust and credibility for Route1Print. The majority of reviews highlight the exceptional quality of the printed products, excellent customer service, and the overall positive printing experience. Route1Print actively encourages customers to leave reviews and testimonials, further demonstrating their dedication to customer satisfaction.

Community Involvement:

Route1Print takes pride in supporting its local community and various charitable causes. The platform actively engages with local events, sponsors initiatives, and participates in fundraising activities. These efforts showcase a commitment to both the printing industry and the community it serves.

Shipping and Costs:

Route1Print offers multiple shipping options to accommodate different delivery needs. Customers can choose between standard shipping, express shipping, or collect their orders from the printing facility directly. The shipping costs are calculated based on the weight, size, and destination of the package. While the shipping costs may vary, Route1Print strives to keep them reasonable and competitive. Customers can track their shipments to stay updated on the delivery status. In conclusion, Route1Print.co.uk is a reputable and reliable platform offering an extensive range of high-quality printing services. With competitive pricing, excellent customer service, and a user-friendly website, Route1Print is a trusted choice for businesses and individuals seeking professional printing solutions in the UK. Their commitment to quality, timely delivery, and customer satisfaction make them stand out in the industry. Whether you need marketing materials, stationery, or promotional items, Route1Print ensures your printing needs are met with expertise and precision.