Rowenta Reviews

Voted Good (4/5)

42 Votes

20 Reviews

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In the Big Sales category

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15% users rated Terrible
5% users rated Poor
5% users rated Average
15% users rated Very Good
60% users rated Excellent
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V Vero
66 days ago

A Pleasant Surprise in Every Box – A Testimonial from a Happy Customer

Let me share my experience with rowenta.es. I placed an order last week, eagerly anticipating its arrival by the end of the week. Unfortunately, Friday came and went without a delivery. Concerned, I reached out to the company, who promptly assured me they would contact UPS to investigate and resolve the issue. This morning brought a mix of frustration and relief as I discovered that my address had still not been updated (even though it was correct on my invoice, UPS claimed some details were missing). I reluctantly created an account to rectify this, only to learn that my package would now be another day late 🤦🏻‍♀️. Yet another delay. While it may seem inconvenient, let me tell you, the customer service I received was nothing short of exceptional. The simplicity of updating my information and resolving the matter with a quick, 10-minute phone call left me pleasantly surprised. In a world where mistakes happen, it's refreshing to encounter a company that takes swift action to make things right. Thank you, rowenta.es, for turning what could have been a frustrating situation into a reminder of the power of efficient and effective customer service. Your dedication to resolving issues promptly has earned my trust and loyalty. I eagerly await the arrival of my order, knowing that behind every box lies a pleasant surprise.
S Santiago Casado Lopez
72 days ago

Unwavering Customer Support and Unfortunate Product Quality

My experience with Rowenta.es has been pleasant, with their website functioning smoothly and their customer service proving to be satisfactory. However, my interaction with the Instant Comfort Aqua, 2400 W heater was disappointing. Despite using it for only nine days, for less than ten minutes each day, the heater suddenly stopped working on the tenth day. The sudden malfunction of the product left me in a tough spot, ultimately leading to its return. It was disheartening to have such a short-lived experience with a product that held so much promise.
L Luis Merino
77 days ago

In Rowenta, I Found Trust and Excellence

When it comes to online shopping, trust is non-negotiable for me. This is where Rowenta truly shines. From the seamless purchasing process to the timely delivery, every step of the way left me feeling content and assured. While navigating their website, I couldn't help but appreciate its user-friendliness. However, a feature I missed dearly was a product comparison tool. Despite this minor setback, the products I purchased exceeded my expectations. Their simplicity in design belied their exceptional performance, making everyday tasks a breeze. Rowenta has won me over not just with their quality offerings but with the trust they've instilled in me as a customer. It's not just about the products; it's about the experience, and Rowenta delivers on both fronts with excellence.
A Alfredo
78 days ago

Unbeatable Quality and Speedy Delivery – Rowenta.es Shines Bright!

When I came across Rowenta.es, I was on the hunt for top-notch products that could keep up with my high standards. And let me tell you, Rowenta did not disappoint! The moment I received my order, I was blown away by the exceptional quality of their products. From the sleek design to the impressive performance, every aspect exceeded my expectations. What truly set Rowenta apart was their commitment to excellence. The delivery was not just fast; it was immediate! I was amazed at how quickly I received my order, allowing me to enjoy my new products without any delay. This level of efficiency and dedication to customer satisfaction is truly commendable. I can confidently say that Rowenta has become my go-to for all my household needs. The seamless shopping experience, combined with the outstanding quality and speedy delivery, has won me over as a loyal customer. Thank you, Rowenta, for living up to your reputation and providing products that are simply outstanding!
P Pedro Reguera González
112 days ago

Turning Frustration into Feedback: My Journey with Rowenta Customer Service

Embarking on a homeware upgrade in June 2021, I eagerly purchased the Rowenta Compact Stream Pro ironing system from rowenta.es. Brightening my chores with its promises of efficiency, the machine soon unveiled a darker reality. Within just two and a half years, I encountered the third breakdown. Each time, the same glitch persisted – a lack of response upon plugging in, almost as if the device had lost its spark altogether. The preceding occasions found solace in technical support; repairs ensued, bridging the gap between functionality and frustration. However, as the third malfunction struck, a sense of disappointment shrouded my otherwise routine day. Aware of the two-year limitation on warranties, a cloud of doubt loomed above me, questioning if this latest setback would be left unattended, a burden solely mine to bear. Attempting to seek clarity, the quest to connect with customer service sadly mirrored the reliability of their product – elusive and distant. The helpline remained a labyrinth, rendering my efforts futile in navigating the maze to resolution. Yet, amidst the disarray of repeated malfunctions and dwindling avenues of recourse, my experience with Rowenta serves as a testament to resilience. As frustrations mount, so too does the resolve to transform adversity into a platform for change. While setbacks may dim the shine of satisfaction, they illuminate the path forward, encouraging brands to not just rectify faults but to elevate customer experiences to newfound heights.
J José Luis Farto Martínez
120 days ago

Effortlessly Placing Orders Made Simple at Rowenta

I recently had the pleasure of exploring the user-friendly ordering process at Rowenta.es, and I must say it was incredibly easy to navigate. With various payment options available, placing an order on a PC only took me a couple of minutes. However, when attempting to do so on my iOS mobile device, I encountered numerous challenges. The website constantly crashed, failed to adapt to the mobile screen, and had pages that wouldn't progress, making the payment process nearly impossible. After struggling for two hours, I reluctantly switched to my PC to complete the purchase. Despite the initial hurdles, I decided to take a leap of faith and purchase a Rowenta steam iron as a replacement for my faulty Karcher iron. Not only was I tired of constant breakdowns and poor customer service from the previous brand, but the Rowenta purchase also turned out to be perfect and significantly more affordable. One small suggestion for the design team at Rowenta would be to consider relocating the rear cable input on the iron for the convenience of less dexterous users like myself, as it tends to get in the way during ironing sessions. Overall, my experience with Rowenta's products has been nothing short of exceptional, and I am delighted with the upgrade in performance and value. Thank you, Rowenta, for providing a top-notch product once again!
A Ana Villa
125 days ago

A Deeply Satisfying Cleaning Experience

Upon purchasing my vacuum from rowenta.es, I was immediately impressed by its remarkable power and efficiency. It truly excels in suction capability, effortlessly cleaning every nook and cranny of my home. However, despite its exceptional performance, two significant drawbacks caught my attention. Firstly, the weight distribution of the vacuum could be improved. The placement of the dust container higher up can strain the arm with prolonged use, resulting in fatigue. Secondly, the battery life disappointingly falls short of expectations, requiring frequent recharges during cleaning sessions. Despite these drawbacks, the sheer power and cleaning prowess of the vacuum make it a standout choice for any household. With a few enhancements in ergonomics and battery life, this device has the potential to elevate the cleaning experience to new heights.
S Sr. Lopez Morillo
140 days ago

Exceeding Expectations: A Testament to Quality and Service

When I stumbled upon rowenta.es, I was pleasantly surprised by the exceptional quality of their products. I decided to make a purchase during the pre-Black Friday sale and was delighted by the significant discount offered. Not only did the product exceed my expectations, but the free delivery service was efficient, ensuring I received my order in a timely manner. The combination of top-notch quality and exceptional service truly sets Rowenta apart from the rest. In conclusion, my experience with Rowenta has been nothing short of exceptional. I highly recommend their products to anyone in search of both quality and great service.
E Eva Andreu Collado
232 days ago

A Game-Changer: Customer Service Excellence and Whisper-Quiet Performance

Discovering Rowenta's website was a game-changer for me. The customer service was beyond exceptional – prompt, helpful, and truly caring. It made my shopping experience so much more delightful. Now, let's talk about the star of the show – the fan. Wow! It not only met but exceeded all my expectations. The night function is a game-changer. It creates a serene environment without making a single sound, letting me enjoy uninterrupted sleep. I am truly blown away by the quality and innovation behind this product. It’s rare to find something that delivers on all fronts like this fan does. Thank you, Rowenta, for enhancing my life with such a fantastic product. It's a purchase I won't ever regret.
D David Ferrer Garc?a
236 days ago

An Exceptional Cooling Companion: The Perfect Blend of Quality and Value

After purchasing a fan from rowenta.es, I was pleasantly surprised by the lightning-fast and free delivery service provided. The price offered online not only beat the in-store options but also exceeded my expectations in terms of value for money. The fan itself is a game-changer, providing a cool breeze during those scorching summer days. The design is sleek, and the performance is top-notch, delivering a refreshing airflow that instantly transforms the room into a comfortable oasis. However, the only downside I found was the lack of an oscillation function on the remote control, requiring manual adjustment. Overall, I am delighted with my purchase and would highly recommend this fan to anyone looking for a reliable cooling solution that marries quality with affordability. It has truly become an indispensable companion in my everyday life, making those hot days just a little more bearable.
M Mimi Perobelli
257 days ago

Delighted Customer: A Cooling Oasis of Joy 🌬️

Let me start by saying, "Estoy encantada" as well! This cooling marvel from rowenta.es has truly won me over with its rapid cooling abilities. Not only does it cool swiftly, but it also operates with minimal noise, a stark contrast to my previous unit. The thought of purchasing another one for my bedroom next year is already crossing my mind, a testament to its impressive performance. In my book, this product deserves a perfect score of 10 out of 10. 🥰🥰🥰 Whether it's the soothing breeze on a hot day or the quiet hum that lulls me into relaxation, this device has become a staple in my daily life, offering a refreshing oasis of comfort and joy. Kudos to rowenta.es for creating such a remarkable and effective cooling solution that has exceeded my expectations in every way possible. ¡Estoy verdaderamente encantada!
J Jose
258 days ago

Unrivaled Comfort with Rowenta TURBO SILENCE EXTREME Remote Control

From the moment I welcomed the Rowenta TURBO SILENCE EXTREME into my home, my days have been filled with unparalleled tranquility. While I appreciate the overall performance, I couldn't help but notice some areas that could benefit from enhancement. The sleek design and advanced remote control capabilities are truly impressive, adding a touch of modern convenience to my living space. However, I share a sentiment with other users regarding the choice of materials. The plastic components, albeit functional, leave something to be desired in terms of durability and premium feel. Moreover, in this digital age, the absence of remote-controlled oscillation functionality seems like a missed opportunity for Rowenta to align with contemporary expectations. Manual adjustment in this era of technological advancements feels slightly outdated. Despite these minor setbacks, the TURBO SILENCE EXTREME lives up to its name by delivering a serene environment with its whisper-quiet operation. The trade-off of slightly reduced speeds for noise reduction is a compromise I am willing to make for a peaceful ambiance. In conclusion, while there is room for improvement in specific areas, the overall performance of the Rowenta TURBO SILENCE EXTREME with remote control functionality makes it a worthwhile addition to any home seeking a harmonious blend of comfort and convenience.
J Jordi
269 days ago

An Oasis of Power and Serenity: My Experience with Rowenta’s High-Performance Silent Fan

Embarking on a quest for the ideal fan led me to rowenta.es, where I stumbled upon their powerful and whisper-quiet fan. As I eagerly unpacked my purchase, I noticed the absence of assembly instructions. However, this minor setback proved inconsequential, as assembling the fan turned out to be a breeze, thanks to its intuitive design. One standout feature of this fan is its programmable timer, allowing me to schedule automatic shutdown after 1, 2, 4, or 8 hours. While I wished for more customization options, the preset durations suited my needs perfectly. Upon setting up the fan, its sturdy build exuded durability and reliability. I was instantly impressed by its robust construction, promising a long-lasting companion for hot days and stuffy nights. In conclusion, my experience with Rowenta's silent fan left me thoroughly satisfied. It not only delivers on power and silence but also boasts a design that exudes longevity and excellence. For anyone seeking a blend of performance and tranquility, this fan stands out as a formidable choice.
P Paco Menarguez
280 days ago

Air Circulation Ode: Transforming My Space with Rowenta’s Silent Power

As an avid online shopper, stumbling upon the rowenta.es website was a stroke of luck for me. I was in dire need of a reliable fan to combat the summer heat, and boy did Rowenta deliver! The swift delivery of my order left me pleasantly surprised, kicking off my positive experience with this brand. The fan itself is a game-changer. Not only is it sleek and stylish, but it is also a powerhouse when it comes to cooling my space. Its silent operation is a godsend, allowing me to work, relax, and sleep without any disturbances. The remote control quickly became a necessity, making it effortless to adjust settings without having to leave the comfort of my bed or desk. Thanks to Rowenta's top-notch engineering, my living space has been transformed into a haven of cool comfort. I couldn't be happier with my purchase and would highly recommend Rowenta to anyone in need of a quality fan that delivers on all fronts.
S Sergio
281 days ago

Transformative Quality: A Testimonial for Rowenta’s Silent Power Fan

Having experienced the remarkable features of the Rowenta Silent Power Fan, I am thrilled to share my feedback. The "night mode" functionality truly lives up to its name, emitting nearly zero noise and ensuring a peaceful environment. The fan's large blades are incredibly effective at circulating air, enhancing its overall performance. Despite its impressive qualities, one drawback worth mentioning is its weight. Due to the sturdy base, moving the fan around can be a bit cumbersome. However, for stationary use, this fan excels in every aspect. Its robust build exudes durability, thanks to the high-quality plastics and impeccable finishes. I would wholeheartedly repurchase this fan without hesitation. Its silent operation and premium craftsmanship make it a standout choice for anyone seeking both functionality and elegance in a cooling appliance.

Introduction

Rowenta.es is the official website of Rowenta, a renowned brand in the field of home appliances. With a wide range of products, including steam irons, vacuum cleaners, and kitchen appliances, Rowenta has established a reputation for providing high-quality and innovative solutions for consumers worldwide. This comprehensive review examines various aspects of rowenta.es to help potential customers make informed decisions.

Pros and Cons

  • Pros:
    • Wide range of high-quality products
    • Innovative features and technologies
    • Easy navigation and user-friendly interface
    • Prompt and reliable customer service
    • Secure online payment options
  • Cons:
    • Relatively higher pricing compared to competitors
    • Limited options for returns and exchanges
    • Inconsistent availability of promotions and discounts

User Experience

Rowenta.es offers an effortless and pleasant user experience, with a clean and intuitive layout. The website's search functionality allows users to quickly find the desired products. The product pages provide detailed descriptions, specifications, and customer reviews, enabling users to make well-informed choices. The overall interface is responsive and optimized for various devices, ensuring a seamless browsing experience.

Pricing and Value for Money

While Rowenta products may be priced slightly higher than competitors, the brand's commitment to quality and innovation justifies the cost. Customers receive products that are built to last and deliver exceptional performance. The value for money is further enhanced by Rowenta's investment in research and development, resulting in cutting-edge technologies that enhance users' daily lives.

Customer Service

Rowenta's customer service is highly regarded for its responsiveness and efficiency. The brand offers multiple channels for assistance, including a dedicated helpline, email support, and a comprehensive FAQ section. Whether customers need help with product information, troubleshooting, or warranties, Rowenta's customer service team is readily available to provide prompt and helpful solutions.

Product Quality and Selection

Rowenta is renowned for its commitment to producing high-quality products. The brand consistently delivers appliances that are durable, reliable, and perform exceptionally well. Rowenta's product selection is extensive, catering to various household needs, from ironing clothes to cleaning floors. With a focus on customer satisfaction, Rowenta ensures that every product meets rigorous quality standards.

Website Usability

The rowenta.es website is designed with user convenience in mind. The navigation menu allows users to browse through different product categories effortlessly. The search function enables customers to find specific items quickly. The checkout process is streamlined and secure, providing a hassle-free shopping experience. The website's speed and minimalistic design contribute to a smooth and efficient user experience.

Returns and Exchanges

Rowenta's policy regarding returns and exchanges is straightforward. If a customer receives a faulty or damaged product, Rowenta offers a hassle-free return and replacement process within a specified timeframe. However, for general returns or exchanges due to personal preference, customers may face certain limitations, such as restocking fees or product eligibility requirements. It is advisable to carefully review the return policy before making a purchase.

Promotions and Discounts

Rowenta occasionally offers promotions and discounts across its product range. These deals are typically advertised on the website's homepage or through promotional emails. However, the availability and frequency of such offers can vary. To stay updated on the latest promotions and discounts, customers can subscribe to Rowenta's newsletter or follow the brand on social media platforms.

Reputation

Rowenta has built a strong reputation in the market as a reliable and innovative brand. With several decades of expertise in home appliances, Rowenta has gained the trust of customers worldwide. The brand is known for its exceptional product quality, excellent performance, and commitment to customer satisfaction. Rowenta's positive reputation is further reinforced by numerous positive customer reviews and industry accolades.

Payment Options

Rowenta.es provides customers with various secure payment options. These options include credit cards, debit cards, and PayPal. The checkout process is encrypted and ensures the safety of customers' personal and financial information. Customers can choose the most convenient and secure payment method at the time of purchase.

Loyalty Programs

At present, Rowenta does not offer a specific loyalty program for their customers. However, the brand occasionally rewards its loyal customers with exclusive deals and previews of new product launches. Customers can subscribe to Rowenta's newsletter or follow their social media channels to stay updated on such offers.

Customer Reviews

Customer reviews play a vital role in showcasing the quality and performance of Rowenta products. Numerous positive reviews testify to the brand's commitment to excellence. Customers praise Rowenta's durability, efficiency, and the positive impact on their daily lives. Such insightful feedback from satisfied customers further solidifies Rowenta's reputation as a trusted and reliable brand.

Community Involvement

Rowenta actively participates in various community initiatives and environmental efforts. The brand focuses on sustainability by developing eco-friendly products and reducing their carbon footprint. Rowenta also collaborates with non-profit organizations to support initiatives related to education, environment, and social causes. These community involvements demonstrate Rowenta's commitment to making a positive impact beyond their product offerings.

Shipping and Costs

Rowenta.es provides reliable shipping options, delivering products to numerous locations. The costs and delivery times may vary depending on the destination and the size of the order. However, Rowenta strives to offer competitive shipping rates and prompt delivery services. Customers can find detailed information about shipping costs and estimated delivery times during the checkout process or in the dedicated shipping section on the website.

In conclusion, rowenta.es is an excellent platform for customers seeking high-quality home appliances. With its innovative products, reliable customer service, and commitment to customer satisfaction, Rowenta has established itself as a trusted brand. While the pricing may be slightly higher compared to competitors, the value for money and the overall product quality justifies the investment. Customers can enjoy a seamless and secure shopping experience on rowenta.es, backed by the brand's expertise and reputation in the industry.